Mobile Clients Sun SGD

Why the product documentation states that Sun SGD 4.41 (Sun Secure Global Desktop Software Architecture Diagram) supports "mobile clients" the latest version if it bore through native clients was 4.31.
How the latest version works on PDAs with Windows CE, Mobile? You aren't supported?
Blackberry is supported?

Thank! Tell me:
Version 4.31 supports BlackBerry 8700 series or higher with any 4.2 native client?
In this link a user says that the customer was able to work in a native Palm Treo 750 using the installer "tncsarm.cab".
http://www.mail-archive.com/[email protected]/msg00562.html
Will be possible to implement it in a Blackberry?
Thanks for your feedback!

Similar Messages

Mobile client for windows 64 bit

Is there a mobile client that works on windows 64 bit?
just been asked to test out our app on a windows 7 laptop and it fails straight away with UnsatisfiedLinkError: c:\mobileclient\bin\oljdbc40.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform
Cannot see anything in the oracle downloads, but they are in Berkeley mode now rather than the traditional stuff.

Not a proper solution, but i have found a work around for the problem
The windows 7 64 bit machine had java 1.6.0_16 installed as the default (we have a problem with a change to the toDate function tightening things up in 1.6.0_18 causing exceptions in our 3rd party software).
We also had an application that was bundled with its own JRE 1.6.0_06 on the machine and when i switch the application code to point at that JRE everything works fine. Not a java person, but i assume that somewhere between 1.6.0_06 and 1.6.0_16 SUN added true 64 bit support and this requires all libraries to be in line. The older version not knowing anything about 64 bit could cope, but obviously without making best use of the device resources
as we have a work around for the time being, i will probably leave this issue until we start on investigating the migration to berkeley in the new year
Edited by: GaryW on Nov 4, 2010 9:54 AM

Error when synchronizing using HTTPS in NW Mobile Client

Hi all,
we are required to have secure communication during synchronization of data between the PDA handheld and the DOE.
Therefore, we are using the HTTPS synchronization you can select in the NW Mobile Client under Connection Settings (just set the check mark under "Secure Connection (HTTPS)"
However, when I synchronize, I receive the error message "SSL Certificate not available in trust store".
I could not find anything about how to overcome this error, how to install the certificate, or even where to find the certificate.
Could someone please shed some light on this.
Thanks,
Wolfgang

Hi,
Try using the default password 'changeit'. It should work.
You can import your certificate to trust store using following command
keytool -import -file "C:\Documents and Se
ttings\I041510\Desktop\ds.cer" -alias "al1" -keypass "changeit" -trustcacerts -k
eystore "C:\Program Files\SAP\SAP Netweaver Mobile Client\settings\truststore"
i.e)
keytool -import -file "your certificate file" -alias "your alias name" -keypass "changeit" -trustcacerts -k
eystore "C:\Program Files\SAP\SAP Netweaver Mobile Client\settings\truststore"
For more information about keytool command check the following link
http://java.sun.com/j2se/1.3/docs/tooldocs/win32/keytool.html
Regards,
Dhana

Requisite JRE not found while installing CRM mobile client

Hi Experts,
We have been installing SAP CRM Mobile client component and when we start installation it stops showing the message "Requisite version of
JRE not found".
We are having java version j2sdk1.4.2_12 in the server and as per the installation guide "SUN Java 2 Standard Development Kit, Standard Edition Version 1.4.2_02 or higher in version" is required.
As instructed in the note 891477 we had installed java version 1.4.2_09
in a seperate drive and changed the value of the environment variable
JAVA_HOME accordingly.
But the problem still persists.
Also in the command prompt when we give the the command "java -version"
it shows 1.4.2_12.
Also note that our server is Microsoft(R) Windows(R) Server 2003, Enterprise Edition and 32 bit OS.
Kindly suggest.
Thanks and Regards,
Amit.
Kindly suggest how to proceed.

Hi,
I am installating Mobile Repository server 2007. All the requirments mentioned in Inst_guide are completed. .net frame work 2.0, Java j2sdk 1.4.2_09, cheked on CMD, SQL 2005 sp2 installed as per Inst-Guide latin1.
Working on Windows 2003 64bit
Now when I start installation pop up error window come
Error:
at InstAssist.InstAssistMain.startProcessing (String[]args)
at InstAssist.InstAssistMain.mai.(String[]args)
& installation couldnot move.
Thanks & Regards,
Darshan..

GuideLine to install Mobile Client

Hi All,
Please could you brief me about pre requistes of installation of mobile client?
Currently, I have CRM server installed and it is another DSN.
Thanks
N

Hi,
The following are the pre req for all 3.
Microsoft .NET Framework Runtime 1.1
SUN Java 2 Standard Development Kit, Personal Edition Version
Below are the individual requirements.
1)       Mobile Repository
Hardware Pre-requisite 1GB RAM
Software Pre-requisite SQL Server
2)       Communication Station
Disc Space 4GB
3)       Mobile Development Work Station / Mobile Client
Hardware Pre-requisite 1GB
Software Pre-requisite SQL Server
The Installables will be in the DVD you have.
The order of installation is Mobile Repository, Comm Station and then Mobile Client.
<REMOVED>
Vasumathi.
Message was edited by:
        Gervase Auden

ADF mobile Client App: Issue about using db sequence for populating row_id

Hi,
I'm working on an ADF mobile client app POC project. In the mobile app, new record can be created, the column type for row_id is VARCHAR2(15), I used the db sequence created in MC db, converted the seq number to a string, then set row_id via initDefaults method.
The new records are created and row_ids are set with the proper sequence numbers when first time launching the client app in blackberry simulator. But if I exit the app and re-launch the app again, I got net.rim.device.api.database.DataTypeExpection when trying to create a new record.
Could anyone please help me and let me know what could cause this issue? What should be the proper way to populate the row_id? Appreciate your response in advance!
Jdev/ADFMobile extension version:
11.1.1.4.0 build 5860
mobile server version:
10.3.0.3
blackberry version:
BlackBerry JDE 5.0.0
BlackBerry Smartphone Simulators 6.0.0.141 (9800)
Code:
public class SOrgExtEOImpl extends EntityImpl {
protected void initDefaults() {
super.initDefaults();
SequenceImpl seq = new SequenceImpl("S_SIEBELMOBILE_S_ORG_EXT", getDBTransaction());
populateAttributeAsChanged(ROWID1, seq.getSequenceNumber().toString());
Log:
First time launching the MC app:
[FINE - adfnmc.bindings - BC4JIteratorBinding - createRow]
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 0 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 1 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 2 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 3 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 4 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 5 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 6 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 7 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 8 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 9 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 10 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 11 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 12 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 1 to 2010-12-20 14:58:13.0
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 3 to 2010-12-20 14:58:13.0
[FINE - adfnmc.model - SequenceImpl - create] Database SQLite doesn't support sequences natively; creating TableSequenceImpl for
S_SIEBELMOBILE_S_ORG_EXT
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 0 to 73501
[FINE - adfnmc.model - EntityImpl - getAttribute] Retrieved from siebel.mobile.SOrgExtEO.CreatedBy at index 2
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 2 to 1-11ZQ
[FINE - adfnmc.model - EntityImpl - getAttribute] Retrieved from siebel.mobile.SOrgExtEO.LastUpdBy at index 4
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 4 to 1-53Y
[FINE - adfnmc.model - EntityImpl - getAttribute] Retrieved from siebel.mobile.SOrgExtEO.BuId at index 5
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 5 to 1-1DG
[INFO - adfnmc.model - MetaObjectManager - findOrLoadMetaObject] MetaObject siebel.mobile.AccountAddressFKAssoc not found in cache, so
loading it from XML
[INFO - adfnmc.model - MetaObjectManager - findOrLoadMetaObject] MetaObject siebel.mobile.ActivityAccountFKAssoc not found in cache, so
loading it from XML
[FINE - adfnmc.bindings - BC4JIteratorBinding - notifyRowInserted]
[FINE - adfnmc.bindings - IteratorExecutableBindingImpl - rowInserted] IterBinding - AccountPageDef:AccountAddressView1Iterator
[FINE - adfnmc.bindings - IteratorExecutableBindingImpl - notifyRowInserted] IterBinding - AccountPageDef:AccountAddressView1Iterator
[FINE - adfnmc.bindings - RangeBindingImpl - rowInserted] AccountAddressView1
[FINE - adfnmc.bindings - RangeBindingImpl - notifyNewElement] AccountAddressView1, index:0
[FINE - adfnmc.ui - BBTable - newElement] relativeIndex = 0
[FINE - adfnmc.bindings - RangeBindingImpl - setVariableIndex] Begin, AccountAddressView1, listener: oracle.adfnmc.component.ui.BBTable$1
[FINE - adfnmc.bindings - SimpleContext$Variables - setVariable] Setting variable "row" to expression #
{AccountPageDef_AccountAddressView1_rowAlias}
[FINE - adfnmc.ui - BBOutputText - endInit]
Re-launching the MC app:
INFO - adfnmc.bindings - BC4JOperationBinding - execute] Preparing to execute OperationBinding id:'CreateInsert'
[FINE - adfnmc.bindings - BC4JIteratorBinding - createRow]
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 0 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 1 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 2 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 3 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 4 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 5 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 6 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 7 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 8 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 9 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 10 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 11 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 12 to
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 1 to 2010-12-20 15:08:35.0
[FINEST - adfnmc.model - EntityImpl - populateAttribute] Setting value at index 3 to 2010-12-20 15:08:35.0
[FINE - adfnmc.model - SequenceImpl - create] Database SQLite doesn't support sequences natively; creating TableSequenceImpl for
S_SIEBELMOBILE_S_ORG_EXT
[INFO - adfnmc.ui - ErrorHandlerImpl - reportException] BindingContainer: AccountPageDef, exception: oracle.adfnmc.AMCJboException
[WARNING - adfnmc.ui - ErrorHandlerImpl - reportException] [oracle.jbo.server.SequenceImpl$TableSequenceImpl.retrieveSequenceParamsFromDB]
oracle.adfnmc.AMCJboException: ADF-MNC-60109: Error retrieving sequence parameters for sequence S_SIEBELMOBILE_S_ORG_EXT
[WARNING - adfnmc.ui - ErrorHandlerImpl - reportException] oracle.adfnmc.java.sql.SQLException:
net.rim.device.api.database.DataTypeException:Datatype mismatch
[WARNING - adfnmc.ui - ErrorHandlerImpl - reportException] Unable to retrieve String at index 2
[WARNING - adfnmc.ui - ErrorHandlerImpl - reportException]
[FINE - adfnmc.ui - MessageBox - show] message=oracle.adfnmc.AMCJboException: ADF-MNC-60109: Error retrieving sequence parameters for
sequence S_SIEBELMOBILE_S_ORG_EXT
[FINE - adfnmc.ui - MessageBox - show] oracle.adfnmc.java.sql.SQLException: net.rim.device.api.database.DataTypeException:Datatype mismatch
[FINE - adfnmc.ui - MessageBox - show] Unable to retrieve String at index 2

>
>
using 10gR2 on Sun-Solaris. Getting consistently "db file parallel read" over 35 ms as an average wait for the past few months. No performance issues as such.
Using RAID 1+0. DB Size is 2 TB. Transactions are OLTP/Batch
Is this metric high or normal. How to justify that..
Looking at your results it's not really possible to say.
db file parallel read is a request for a number of randomly distirbuted blocks, and the time for a read is the time for the last block of the set to be returned.
Without knowing how many blocks are being requested at a time you can't really determine what constitutes a reasonable time. Given that you say OLTP + Batch, and have a large volume of scattered reads, it's quite possible that you have some queries on the Batch side doing very large index range scans - which would allow for some very large db file parallel reads.
I take it from the use of statspack that you're not licensed for the diagnostic and performance packs; it would be easy to query v$active_session_history to get some idea of the number of blocks per request as this is given by the P2 parameter. As it is. you may be able to get a rough idea by messing about with the various "physical read" numbers in the Instance Activity section of statspack.
Regards
Jonathan Lewis

ADF Mobile Client questions

Hi,
I am trying out ADF Mobile Client to see if we can use it in an upcoming project. I have some questions:
- Is it with the developer preview posible to invoke the mobile device camera on blackberry or windows mobile? If not, ... will it be available in the production version? I understand that it must be implemented per device but the BB sdk e.g. contains Invoke.invokeApplication(Invoke.APP_TYPE_CAMERA, new
CameraArguments()); to call the camera
- Related to the previous question, ... how can i write a Blob to the backend server through SQLite? I see in the documentation that there is a oracle.adfnmc.sql.Blob type but when i try to create an entity attribute based on a Blob it is not supported.
- Will it be posible to access other device applications like contacts or agenda?
- Will the production version for Windows Mobile still have the dependency on the J9 Java Virtual Machine which is included in the mBS Mobile OSGi for Windows Mobile, a product of Prosyst Software GmbH. If yes, does that mean that we need to buy a license to that for every device running ADF Mobile Client?
- When will support for Android become available?
Kind Regards,
Andre

Hi Dennis,
Thank you very much for your reply. Some additional questions ;)
- What version of SQLite is used in 10.3.0.3? I saw that SQLite 3 has support for BLOB columns. Does Mobile Server 10.3.0.3 also not support the BLOB type in synchronisation to the sqlite clients? Currently oracle lite does have this support. In other words, could i somehow manually update the blob column in the sqlite database with jdbc java code in the mobile adf client application instead of direct via the mobile adf bc4j?
- If i want to call a webservice from my mobile adf application must i use the Sun Java J2ME Wireless Toolkit or similar?
- How about bluetooth printing support, the same as the previous. Program device specific solutions and call them from the adf mobile application?
- Android support is very important to us. The application we want to build is for a large customer 10.000+ devices and allthough they also have windows mobile 6 and Blackberry devices, they prefer Android as the target platform.
- Probably not but ...... any information on the release schedule whitout any commitment :) When will ADF Mobile Client go production and what is the estimated time to the first followup release?
Thanks again,
Andre

IO Mapping error on Siebel mobile client

Hi Experts,
After extraction of mobile client, we have configured the OPA server on local machine. This IO Mapping based web determination window gives the generic error
"An error occurred trying to process your request.
This error has been logged and is available in the application logs.
For support and assistance please contact [email protected]."
However upon checking in the log.
Error in Log:
756649 [http-apr-8080-exec-1] ERROR com.oracle.determinations.web.siebel.SiebelIOClient - Error loading case
com.oracle.determinations.siebel.io.web.ServiceCallException: Read timed out
at com.oracle.determinations.siebel.io.web.SiebelServiceUtil.callService(SiebelServiceUtil.java:98)
at com.oracle.determinations.siebel.io.web.SiebelGetIOService.call(SiebelGetIOService.java:114)
at com.oracle.determinations.siebel.io.web.SiebelServiceFactory.call(SiebelServiceFactory.java:41)
at com.oracle.determinations.web.siebel.SiebelIOClient.load(SiebelIOClient.java:128)
at com.oracle.determinations.web.siebel.SiebelIOClient.loadSession(SiebelIOClient.java:80)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.load(SiebelDataAdapter.java:139)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.preseed(SiebelDataAdapter.java:93)
at com.oracle.determinations.web.siebel.PreseedOnSessionCreatedHandler.handleEvent(PreseedOnSessionCreatedHandler.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:248)
at com.oracle.util.plugins.events.EventDispatcher.fireEvent(EventDispatcher.java:214)
at com.oracle.determinations.web.platform.controller.actions.StartSessionAction.getResource(StartSessionAction.java:156)
at com.oracle.determinations.web.platform.servlet.WebDeterminationsServlet.doGet(WebDeterminationsServlet.java:112)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.oracle.determinations.web.platform.util.CharsetFilter.doFilter(CharsetFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1852)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.oracle.determinations.siebel.io.web.SiebelServiceUtil.callService(SiebelServiceUtil.java:95)
... 36 more
Can any one predict the cause this error?
Thanks,

Web Determinations relies on Siebel Inbound web services running to communicate with Siebel. From your stack trace, the line: com.oracle.determinations.siebel.io.web.ServiceCallException: Read timed out indicates that ether the web services are not running, or are running on a different port from the one configured.
Normally inbound web services do not run on a Siebel Mobile client. However, any mobile client after 8.1.1 can be configured to run them (see: Bookshelf v8.1: Invoking Web Services on the Siebel Mobile Web Client)
If you are sure that inbound web services are running, you will probably still need to configure the siebel-data-adapter.properties file in web determinations.
This file can be found in the siebel-web-determiations/WEB-INF/classes directory. See http://docs.oracle.com/html/E48626_01/toc.htm#Technical Reference/Seibel_Data_Adapter_Config_File.htm?Highlight=siebel-data-adapter.properties
Basicall you need to ensure that the url is set correct. The defualt port used on a Mobile client is 2330, so it should probably be something like:
URL=http://localhost:2330/eai_anon_enu/start.swe?SWEExtSource=SecureWebService&SWEExtCmd=Execute

Using database views in ADF mobile client application

Hi,
I am using Jdeveloper 11.1.1.4 and WLS 10.3.4.
I have developed a POC in ADF mobile client application both with and without synchronization. However, both work with entity objects based on tables.
I need to use database views instead of tables. When I try to include entity object (based on views) in the view object, it shows an error saying "Only the entity objects based on tables can be selected"
Please guide me if there is a work around for this.
Also, please let me know if there is way to develop an ADF mobile client application skipping the use of entity objects at all and using view objects directly to specify the database query and fetch data from the database.
Thanks in advance.
Ansh
Edited by: ansh on Mar 28, 2011 5:40 AM

Hi, Ansh:
Currently, out of box, ADF Mobile Client does not support synchronization against Database Views. This is because Mobile Server imposes some schema restrictions to ensure synchronization with multi-table views would work correctly. This schema restriction requires, for example, the view must have a primary parent table with key defined, and also all base table must be included in the data publication. These dependencies requires manual resolution and advanced planning, and is managed outside of the ADF Mobile Client/JDeveloper project.
To continue development, you would need to create server Entity Objects directly against the base tables. You can then create the mobile ADF Business Component (EOs, VOs, etc). You can then create View Objects in your ADF Mobile Client application based on the database views, in order to retrieve the data you need exactly. In other words, instead of basing EO on the database view, create View Objects in the mobile applicaiton to mimic what you had in the View Object.
Is there any other reason why you would need to access data via database views, instead of directly against base tables?
Thanks,
Joe Huang

Auto Discover Mobile Client Connectivity issue.

I am currently working on getting mobility working for our lync environment. I have followed online articles for setting up the mobility service and while I have not got a true reverse proxy put in place yet I have a question regarding the autodiscover.
When I go to https://lyncdiscover.ourdomain.com/autodiscover/autodiscoverservice.aspx/root/sipuri=[email protected]
I get the following results
{"AccessLocation":"External","Root":{"Links":[{"href":"https:\/\/lyncfe-v01.ourdomain.local\/Autodiscover\/AutodiscoverService.svc\/root\/domain","token":"Domain"},{"href":"https:\/\/lyncfe-v01.ourdomain.local\/Autodiscover\/AutodiscoverService.svc\/root\/user","token":"User"}]}}The problem is that is our local internal URL not the external URL. I believe the setting comes from the Topology Builder under the Standard Front End Server for External web services FQDN as that is what is set there. My question is should that be changed to the FQDN of the edge server or the FQDN of the reverse proxy server? Also should that be the public ourdomain.com or remain the internal ourdomain.local?I hope this makes sense. I am just taking this piece by piece as I was hoping to get my android phone working internally on Wifi at the very least.Also for testing purposes I just pointed our firewall and setup nat from 80 -> 8080 and 443 -> 4443 to test that the external website was working and it is that is how I was able to get the auto discover information. I know this is not secure or ideal I am simply taking this one step at a time to ensure I get this working properly.Thank you for everyone's help.
KK

Ok update on my progress.
we updated our UCC certificate that we bought for our edge server. That certificate had the following in it
sip.ourdomain.com
webconf.ourdomain.com
we added
dialin.ourdomain.com
meet.ourdomain.com
lyncdiscover.ourdomain.com
I left the External Web Services FQDN as lyncdiscover.ourdomain.com
I then put that cert on the Reverse Proxy server. I then tested using testconnectivity.microsoft.com and the autodiscover test and everything passed. This is the good news.
Now the bad.
When I run the connectivity test if I manually select the server and put in sip.ourdomain.com and choose port 5061 the test passes but if I choose port 443 which apparently the mobile clients use as I do not see a spot to change that at it fails stating
that
The SSL certificate failed one or more certificate validation checks.
The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
Elapsed Time: 192 ms.
I checked the External Cert on the edge server and sip.ourdomain.com and webconf.ourdomain.com are listed.
The Edge Pool has been configured to have SIP Access, Web Conf service and A/V service all point to sip.ourdomain.com using ports 5061, 444, 443
Can someone point to me what I have setup incorrectly?
This seems like I am very close to actually having this working. Almost like I can see the light.
Thank you,
KK

Resetting a mobile client (new device ID)

Hi,
We often experience that mobile clients have to be re-installed due to synchronization problems. Using the Reset feature on the client does not solve the problem so we have to start from scratch each time.
First the client is un-installed, a new client installed and then we start all over again with the distribution of applications & data. This process is VERY troublesome but SAP does not seem to have an alternative.
Are you familiar with a good solution for resetting the client including the device ID, so the MI Client can be re-used? This way we could avoid the re-installation of the client which is also an issue due to the laptop user authorization concept.
We are using SAP NetWeaver 2004s SP12 and MI Client 7.0 SP12 patch 5
Looking forward to your advice.
Kind regards
Christian

Hi Christian,
there are two possible ways: first you do a complete installation if MI on the client, add DB2e manually and enter the settings in mobileengine.config manually. This all happens without logon to MI and for sure without sync. If this is the case, you can create a copy of that folder and store it on device for later reference. All you have to do then is to copy this folder from SD card to \ and you have a running version. Register user, sync - and you have deviceID and start from scratch with sync and so on....
If users have different Versions of the App - please use the Profiles - all user that share the same profile will have the same version of the software by default - so this problem should be solved then as well.
The confusion about the Reset button is perhaps that you expect something else then it finally does. All it does is to remove the complete data from the persistence stack. But all general MI settings like Mobile ID, Device ID, SyncKey and so forth still are in the last value. If you have problems with data inside the APP, then this button is ok, but it will not reset the MI installation back to initial!
Perhaps these two blogs will help you:
Reinitialize MI client without reinstallation in seconds! Part 1&2
/people/sap.user72/blog/2005/11/17/reinitialize-mi-client-without-reinstallation-in-seconds
/people/sap.user72/blog/2005/12/01/reinitialize-mi-client-without-reinstallation-in-seconds-part-2
Hope this helps to solve your issue!
Regards,
Oliver

Lync 2013 Mobility Client - Video Call Issue (Everything Else works).

Hey Technet’ies,
I have been struggling for a couple of weeks now to resolve one of the final issues with a Migration/Upgrade Project on Lync Server 2013.
I have nearly every Lync Client Scenario working well except the Mobility Client (outside of the domain) which cannot successfully complete a Video
Call to a Windows Desktop Client (inside the domain) – the toast pops up, but when we click accept - it just times out after 15 seconds
K
The strange thing is every other Video Call scenario works;
Mobility Client (Outside Domain)
àWindows Desktop Client (Inside Domain)
= Unsuccessful
Mobility Client (Inside Domain)
à Windows Desktop Client (Inside Domain) = Successful
Mobility Client (Inside Domain)
à Windows Desktop Client (Outside Domain) = Successful
Mobility Client (Outside Domain)
à Windows Desktop Client (Outside Domain) = Successful
Mobility Client (Inside Domain)
à Mac Desktop Client (Inside Domain) = Successful
Mobility Client (Inside Domain)
à Mac Desktop Client (Outside Domain) = Successful
Mobility Client (Outside Domain)
à Mac Desktop Client (Outside Domain) = Successful
Mobility Client (Outside Domain)
à Mac Desktop Client (Inside Domain) = Successful
Mobility Client (All Scenarios)
à Mobility Client (All Scenarios) = Successful
Our setup is pretty standard;
All OS servers are Win Server 2012 R2
Lync 2013 Standard FE Server
Lync 2013 Edge Server
Reverse Proxy IIS AAR (Also Win Server 20012 R2)
Lync 2013 Desktop Clients, Lync 2011 Mac Clients, IOS and Android Mobility Clients – all latest versions.
External NAT (via Cisco Routers ACL’s)
Internal Windows Firewall Currently off on all Servers
All Certs / DNS Configured as per Technet Recommendation
I have reviewed / analysed a number of log/trace files – looking for some/any information on the problem;
Mobility Client (cmlogX.log)
Windows Desktop Client (*.etl) / Microsoft Message Analyzer
Lync 2013 Server (CSController)
With all my looking I could not make out an error except a timeout (15 seconds) on the Mobility Client log (which I currently can’t find).
Clearly we are missing something and I have gone up and down our implementation a number of times, the only semi-unknown is our old 2010 Pool / Central Management Server (which is currently pretty much redundant but the majority of users still on).
I would really appreciate any feedback anyone can provide or any insight anyone may have on this challenge.
Thanks in advance, Alex.
Alex

Hi Andrew,
Thanks for the quick contact!!
Sorry - typo in my post, I have now corrected it;
Mobility
Client (Outside Domain) àWindows
Desktop Client (Inside Domain) = Unsuccessful
So I completely missed that blog post of yours (out of the 100's I have read) and you are the first person to clearly say (in simple terms) to point the lyncweb.contso.com to the public IP address on my internal DNS, I have just made that change and see
if it will correct the issue - will wait for replication.
Also I am running IIS / AAR as Reverse Proxy (not ISA) and had the Internal DNS Host A of lyncweb.contso.com and lyncdiscover.contso.com point back to my Reverse Proxy Internal NIC (i.e. 10.1.1.32) as the External NIC is isolated on in the Perimeter Network,
is this correct?
So it now goes like this
*Inside Domain*
lyncdiscover.contson.com --> 10.1.1.32 (Reverse Proxy Internal Nic) --> 10.1.1.26 (Front End Server)
lyncweb.contson.com --> 201.183.0.1 (Reverse Proxy External Nic - Public IP) --> 10.1.2.16 (Reverse Proxy External Nic) --> 10.1.1.26 (Front End Server)
Does this make any sense, I know ISA and IIS/AAR are pretty much interchangeable.
Thanks again Andrew and look forward to any feedback,
Alex.
Alex

Lync Mobile client signs out - Error- IIS reset on Front End - WAS Errors

I have a very limited understanding of Lync dependency's & how to trace the issue I'm now seeing. Would appreciate any direction or information to assist.
We have Primary & Secondary Pools - both pools seem to be effected at different times. The Mobile Clients will error & not sign in until iisreset
is done on the effected Front End.
This issue has started a few weeks ago. Before that this has happened maybe twice in a year.
A few weeks ago we did move the FileStore location of the Primary Front End only (off a Siffs Application store to the local drive of the Primary Front End)– AV scan
exclusion was set for FileStore location.
Also some Windows 2008R2 patches were applied.
The Deployment Wizard has been rerun incase something was broken by MS updates.
The Window Event log is clean apart from:
WAS events: (1 to 4 are grouped)
5013 - A process serving application pool 'LyncUcwa' suffered a fatal communication error with the Windows Process Activation Service. The process id was '24076'. The data field
contains the error number.
5011- The Windows Process Activation Service failed to generate an application pool config file for application pool 'LyncExtFeature'. The error type is '7'.
5189 - A process serving application pool 'LyncIntFeature' suffered a fatal communication error with the Windows Process Activation Service. The process id was '17216'. The data
field contains the error number.
5011 - A process serving application pool 'LyncUcwa' exceeded time limits during shut down. The process id was '12520'.
The Windows Process Activation Service failed to generate an application pool config file for application pool 'LyncIntReach'. The error type is '7'. To resolve this issue, please
ensure that the applicationhost.config file is correct and recommit the last configuration changes made. The data field contains the error number.
Schannel: Same Error event happens twice within a few seconds
ID 36888 -
The following fatal alert was generated: 10. The internal error state is 1203.
ID 36888 -
The following fatal alert was generated: 10. The internal error state is 1203.
From What I’ve read SChannel doesn’t seem to be an issue.
Another set of WAS events:
5011 - A process serving application pool 'LyncUcwa' suffered a fatal communication error with the Windows Process Activation Service. The process id was '19132'.
5011 - A process serving application pool 'LyncIntFeature' suffered a fatal communication error with the Windows Process Activation Service. The process id was
'23876'.
5011 - A process serving application pool 'LyncIntReach' suffered a fatal communication error with the Windows Process Activation Service. The process id was
'9876'.
5011 - A process serving application pool 'LyncExtFeature' suffered a fatal communication error with the Windows Process Activation Service. The process id was
'21804'.
5138 -
A worker process '6620' serving application pool 'LyncUcwa' failed to stop a listener channel for protocol 'http' in the allotted time.
5013 - A process serving application pool 'LyncUcwa' exceeded time limits during shut down.
Our Exchange UM started to generate errors recently but not sure if that’s a result of the iisreset for WWW Pub – but these events don’t match any timing of Front End events:
Windows Process Activation Service
11/13/2014 04:06:37 PM
LogName=System
SourceName=Microsoft-Windows-Service Control Manager
EventCode=7031
EventType=2
Type=Error
ComputerName=Pxxx.xxx.com.au
TaskCategory=The operation completed successfully.
OpCode=The operation completed successfully.
RecordNumber=62445
Keywords=Classic
Message=The Windows Process Activation Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Run the configured recovery program.
World Wide Web Publishing Service
11/13/2014 04:06:37 PM
LogName=System
SourceName=Microsoft-Windows-Service Control Manager
EventCode=7034
EventType=2
Type=Error
ComputerName= Pxxx.xxx.com.au
TaskCategory=The operation completed successfully.
OpCode=The operation completed successfully.
RecordNumber=62444
Keywords=Classic
Message=The World Wide Web Publishing Service service terminated unexpectedly. It has done this 2 time(s).
I’m not sure where to go with this now. Any direction would be appreciated.
Thank you

Hi Davej006,
Web sites and Web applications depend on the availability of Internet Information Services (IIS) application pools. IIS application pools in turn depend on the Windows Process Activation Service (WAS). If WAS is not running or errors occur
during the startup or shutdown of an application pool, Web sites and Web applications may not be available.
And based on my understanding, if some program works sometime and does not in other times, RAM is the problem.
You could refer to the following article to troubleshoot your problem.
http://technet.microsoft.com/en-us/library/cc735271(v=ws.10).aspx
Hope it can be helpful.
Best regards,
Eric

Locale Settings lost on mobile client 7.8.2.14 after creation of BIP report

Hi All,
we went live with BI Publisher reports (Siebel 7.8.2.14) at the beginning of June.
Now some of our users are having trouble with their mobile web client.
For example our colleagues in Poland have their Windows XP regional settings set to "Polish". It will make Siebel use date format for all date fields (e.g. activity start date) display as YYYY-MM-DD - this works just fine until user is creating a BIP report. After successfull report creation, all locale settings in the mobile client are lost. Instead of YYYY-MM-DD, the dates are displayed in DD.MM.YYYY and creation of new records produces and error. Also, currency and number formats are mixed up.
I assume it's a bug - anyone hit this before?
Edited by: Penky on Jun 17, 2011 11:38 AM

Yes, we finally decided to do so!
The main reason was that we had a lot of new report change requests and did not want to do the work twice (now in Actuate and then again in BIP). Also we plan our 8.x upgrade for second half of 2011 so this was already some kind of preparation, so we can completely focus on the upgrade afterwards and don't need to hassle around with the reports as well.
issues we're still facing include "user's are not able to run reports after they change their position" or "List reports can only be run for few records, otherwise the search spec hit's an IO field's length limitation" or "report popup can not be suppressed although there's no useful information in it" (not to forget the one described in this thread) and some others.
Well ... after 1 1/2 years since I downloaded the first integration QF the BIP journey still does not end - it's like it just started :)

Can't send im to lync mobile client after a period of chating

Thanks for your help first.
I'm setting Lync 2013 server, all internal lan function are working fine, except mobile client.
I've setup edge, reverse proxy (using IIS), FE, BE server.
For IM between between desktop lync client, it is working fine.
For IM between mobile lync client and mobile client with desktop lync cleint, I found the following issue:
- between mobile lync client and lync desktop client: The IM function is working sent between both party, no matter it is initial send from mobile or desktop client, but after a random period of time, may be 5 mins or 7 mins or 10 mins, the desktop client
will not able to send IM to the mobile client but the mobile client still able to send IM to desktop client.
- for between lync mobile client
the issue as above.
- between desktop lync client
no such issue found
I've trouble shoot this issue a lot but still can't the root cause?
Do you have any idea?
Many thanks for your help?
I know that when I testing using my mobile phone, my 3G network provider will continuous change my mobile ip address after a period time, does this behaviour will affect Lync server to find the mobile device?
are there any method will Lync server know what the mobile client status and ip address that let Lync server can find the mobile device effectively?
Patrick

I know that when I testing using my mobile phone, my 3G network provider will continuous change my mobile ip address after a period time, does this behaviour will affect Lync server to find the mobile device?
Hi,
Would you please tell us which edition of mobile did you use (Android, IOS or Windows Phone)?
As IPhone and Windows Phone need push notification function but Android Phone doesn’t need.
If possible, you can test with two Android Phone to check if the issue happen with push notification function.
From your description above, it seems that you use 3G network on mobile to connect Lync mobile client. Please check if the issue cause by IP address of mobile, you can change network to a WIFI to have a test.
Also, please double check if the needed ports open as Edwin provided above.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Mobile Clients Sun SGD

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