Mobile Data Disabled

During the past two days, I have repeatedly gotten a message on my phone saying "You've reached the specified mobile data usage limit; If you re-enable data, you may be charged by the operator." The thing is, I have unlimited data on my plan - and under my phone's Data Usage settings, there is no mobile data limit set. Is this happening to anyone else? It's a HUGE inconvenience, because even when I select "re-enable data", it doesn't always do that and so then I just reboot my phone... only to get the message again.

I saw on another post that several people have had luck w/ doing a factory reset on the phone. This just started happening to me this morning (it's happened 3 times so far). I have the Motorola Razr Maxx and also have unlimited data as a carryover from my previous phone. I've never seen this happen and, when I called the tech support rep, his response was "i've never heard of it...you might try a factory reset."
I also saw on the same forum the other person was talking about, that some guy set his data limit usage at 35TB to turn it off and he's not had any problems since. The pain in the butt part is you have to scroll thru the numbers...which are in MB. And you can't type the amount in. Can it be more frustrating??

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Mobile Data disabling and affecting phone settings

Hi,
Every now and again my phone will prompt that mobile data is disabled. When that happens, the display settings I have set (2mins to auto screen lock and brightness) reset to their original settings. Does anyone know what is happening or how I fix it?
Thanks

No problem, Stamina Mode operates all the time, not just when the battery is low.
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Mobile Data Disabled - 32Gb WiFi Version - 5.1.1 Update

So I just recieved and installed the OTA update for 5.1.1 on my 32Gb Wifi Z3 compact. Now I have a constant notification on the status bar advising that Mobile Data is disabled. If I click it it takes me to the WiFi Data Usage page - as this is the WiFi only version Mobile Data should not be an option and as such I get no options to control Mobile Data. Any suggestions - or Sony Software Devs if you are reading this please address this issue for the WiFi only versions of the Z3 Compact Tablet.

This issue has been addressed and reported earlier. Unfortunately I don't have any further information.

HT1689 since doing the 7.0.4 update i notice that my mobile data has doubled and i am running out of data mid month. I've disabled apps s not many running. Any suggestions?

since doing the 7.0.4 update i notice that my mobile data has doubled and i am running out of data mid month. I've disabled apps s not many running. Any suggestions?

I am having the same issue even with the newer 7.1. I have a 1-100 KB data push on both my husdand's and my phone every hour on the hour (i.e. my will be at :23 of the hour and his will be at :13 of the hour and it will change). This is whether we are on a WIFI and with all apps, background refreshes, push notifications, etc turned OFF.

Z3 Compact using mobile data even when disabled.

Hey there,
my new z3 compact is connecting to the mobile internet every 3 hours and causing costs! Mobile data is disabled in the setting and in the quick menu. WIFI is available all the time. In the settings it shows 0MB of volume for all apps. Besides the preinstalled apps and widgets I use only some apps wich are well known and can be trusted.
Now how can I see wich app/widget is connecting? And who pays my bills?? It seems I cannot trust my device and I dont like that idea.
Any advice? The Support didnt help much - told me to reset and wait for the next bill to see if it worked...
Gabriel

If you can't access some live statistics from your mobile operator at least you can try this.
Go into Settings / Power / Battery Usage.
There will be a graph showing battery discharge ratio and list of all apps using power below.
When you click on the app (yes, I know it will be annoying) for some of them there will be "Mobile data sent" and "Mobile data received".
For example in my phone under "Android OS" I have -
CPU total 1 hour 1 minute
CPU main - 16 seconds
Keep active - 9m 59s
Data received - 6,34kB
Data sent - 14,14 kB
Wifi received - 484 bytes
Wifi sent - 531 bytes.
Check every single app on the list. Maybe you will find it there. I suspect Google Play Services. Someone on the forum mentioned that they ignore disabling auto update. Maybe Google messed something with disabling mobile transmission?
There is a one, very hard way to disable accessing mobile network data if you don't need that.
Head over to Settings / More / Cellular Networks / Access points name (APNs).
There will be APN for your data transfers and for MMS. Leave MMS alone but delete data APN. You will be able to configure it again manually but as long as there will be no APN for data transmission your phone will not be able to connect to your operator and cause costs.
Best regards,
Sergio PL
Xperia Z1 / Nexus 7 (2012)

Mobile Data is disabled notification - 32GB WiFi Version - after 5.1.1 update

So I just recieved and installed the OTA update for 5.1.1 on my 32Gb Wifi Z3 compact. Now I have a constant notification on the status bar advising that Mobile Data is disabled. If I click it it takes me to the WiFi Data Usage page - as this is the WiFi only version Mobile Data should not be an option and as such I get no options to control Mobile Data. Any suggestions - or Sony Software Devs if you are reading this please address this issue for the WiFi only versions of the Z3 Compact Tablet. Sorry - Accidentally posted in wrong section - MODS please can you move or remove this post

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Disable mobile data usage of app store doesn't work

Hi there,
when I try to disable the usage of mobile data to the app store the switch always turns back to "on" when I reenter the menu.

Try changing the country setting to something else than where you live. Scroll down to the bottom of the App Store main page and click the flag icon in the lower right.

Hi, My Lightroom CC is showing waiting for connection and the mobile sync is not working. I have tried deleteing lrsync data, disabling firewall, checked host file etc. Still no luck.

Hi, My Lightroom CC is showing waiting for connection and the mobile sync is not working. I have tried deleteing lrsync data, disabling firewall, checked host file etc. Still no luck.

I had the same problem. It fixed itself when I opened Internet Explorer (I don't normally use it). I was opening Support Portal to get some support help, but I'm not sure if it was the page or simply opening IE that did the trick.

Xperia Z2 Disable Mobile Data

Does anyone know if it's possible to prevent mobile data from auto enabling? If I manually turn this off and then wake the phone it automatically turns this feature back on.
My previous phone was an HTC One X and on that phone you can set a preferred network so it will auto use WiFi if you set it for this. It will only use the service providors mobile network if WiFi is not available.

That doesn't sound right, if your wifi its on, then your mobile should keep your data off.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Ellipsis 7 tablet - drops wi-fi and goes to mobile data w/o telling you, and for no reason?

I don't totally hate my Ellipsis 7 tablet. It does have a nice, bright screen, and it does have a fairly fast processor.
This is where the compliments stop.
1.) It's glitchy. As others have stated, icons do seem to disappear.
2.) It seems to "lose communication" with my high-end Sandisk micro-sd card (that has no other problems when used in my smartphone.)
3.) The battery life could be a lot better - you will charge it every day, even with minimal use.
but my biggest problem with this tablet (which I got from my local Verizon store) is it's "sneaky behavior" with mobile data. I am nearly convinced that these devices are designed, intentionally, to use up your mobile data whenever possible, even when solid wi-fi is available.
Have any of you Verizon Ellipsis 7 users, that use these primarily at home with wi-fi available, noticed a rather large increase in the mobile data being used?
This is sort of long, so I appreciate everyone who takes the time to read this...
Here's my scenario; which I can duplicate.
I live in a place with 2 strong wi-fi networks available. The tablet accesses both of them with no problem. Speed tests show 10Mbps download and 0.768 Mbps upload, the speed we pay for.
One night, I get the text messages from Verizon that I'm close to using all my mobile data. (which I appreciate) But I'd been getting so many texts, emails, etc., that day I didn't look to see what the alert was. My bad! So, I'd gone over and approved $10 to upgrade with one more GB of data. I figured it was a fluke; that somehow I had turned off my wi-fi, or it had gone down, or somehow something happened that made the tablet switch over to mobile data.
...but I was watching more closely now...
less than 24 hours later, I'm getting those messages again! I'd used one GB in less than 24 hours??? So I called Verizon, and we went through the normal putting limits on the device, etc., so it couldn't happen again.
So then, I asked him the simple question? When not 1, but 2, strong wi-fi signals are available, why would this device switch over to mobile data, WITHOUT letting you know???
He couldn't answer that. He transferred me to someone else that was "higher" in techincal support. She was a sweet girl, and really wanted to help me, but she never understood my problem. At one point I said to her, "Look, it's simple. These devices always default to wi-fi if available. What would make them disconnect from wi-fi and go to mobile data instead?" Her answer was that she needed to look up if a tablet was supposed to connect to wi-fi first... uh, OK.
At the end of a very frustrating call, she offered to send me a box to ship it back to Verizon in. They would then decide to repair or replace it. I would be without a tablet for a minimum of two weeks. I said Thanks but No Thanks, I would just disable mobile data entirely. The lady I spoke with did not seem pleased with my decision, but what could she do? And we ended the call.
So, I'm still trying to figure out what is making this thing kick over to mobile data (remember I just shut mobile data off entirely before I hung up with Verizon) and I was currently connected to an external bluetooth speaker (which shouldn't have anything to do with anything, I realize), when I started a video on YouTube.
Now, mind you, I was ALREADY showing connected to a strong wi-fi network.
And up comes a dialog popup, asking me to turn the wi-fi back on, even though I would incur additional charges!
BUSTED, VERIZON!
This message doesn't come up when it tries to switch over from wi-fi to mobile data unless you have completely shut off mobile data.
I only mention that I was connected to an external bluetooth speaker because it is the only way (SO FAR) that I have been able to duplicate this "silent switchover" repeatedly.
If I'm on Youtube first, not connected to my bluetooth external speaker, the device will stay on my wi-fi network when I pause the video, connect to the bluetooth speaker, and then restart the video.
If I'm already connected to the external bluetooth speaker, and then open a browser window or youtube video, the device will attempt to change its connection from wi-fi to mobile data. There is no reason for this!
Yes, yes... I realize that being connected to an external bluetooth device should have absolutely nothing to do with whether the tablet should keep its wi-fi connection or switch to mobile data...
except that it does! And there may be other circumstances that I haven't found yet... I don't know, but I'm watching!
At the end of the day, ANY DEVICE THAT IS GOING TO SWITCH FROM A WI-FI NETWORK TO MOBILE DATA, FOR ANY REASON, SHOULD TELL YOU IT'S GOING TO SWITCH, AND LET YOU DECIDE TO ALLOW THAT CHANGE OR NOT, especially when there is NO REASON for the device to switch in the first place. In the same household are my Samsung Galaxy Note 3 and husband's Galaxy S5. They never exhibit this behavior, and yes, we use internet on our phones at home rather frequently.
Watch your mobile data folks...
Oh, and the Verizon lady called back about 30 minutes later... asking me again to agree to send my tablet in. I explained to her that I could now duplicate the problem. I told her that it would be easy enough for them to check and see if all devices are doing it (which I'm guessing they all do! there's not enough memory to download any apps, so I doubt it's that...) I said that with the millions of Ellipsis 7 devices they have, someone in tech support can grab one and try it. Still no luck, and she still wanted me to send it back and be without a tablet for 2 weeks or more. I declined.
Anyway, if you've read this far, I thank you! I would like opinions as to whether you think this should be happening or not, and whether you have had this happen to you or not with this tablet. Thank you for your time!

Hello this is happening to us also (minus the Bluetooth speaker). We can't figure out what is causing the data usage. I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started. Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours. My husband called Verizon and got the usual doubting Thomas response. I understand that they don't know my device settings. So over the phone we check all the settings and turned off every possible culprit eating up the data and end the call. By now I have purchased another gig for the month! Assured we are NOT using mobile data, we continue on the IE path to bliss. HA! A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data. After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card. This has stopped the data usage, but it defeats the purpose of having the data plan. I could have just stuck with my Surface. Verizon sent us a new sim card. Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot. I am surprised at the number of complaints about this device. When we called the Verizon support acted as though this was the first time they had heard about this. Loved your post, you should write for a living.

Nokia N8 Symbian Belle - Mobile Data Auto Connecti...

I have recently updated my n8 to symbian belle and I am having trouble in disabling the mobile data. For some reason the 3G connection icon keeps on beeping in the menu bar. It keeps on trying to connect to packet data even though i have disabled the mobile data from the menu bar. I also disable it from the connection and admin settings but its still trying to connect to the 3G network all the time. It is big issue for me because the battery is only lasting about 12hours where as before it lasted almost 2 days. Also I do not have any access points for the 3G network, I only got a wifi access point on it.

i had one program which kept running on the background, i removed it now but it still trying to connect somehow. I went through all my applications also. There wasnt any given net settings. Could it be because my mobile was locked to a 3 network before and the OS version is based on the 3 network? It comes with useless apps which are net based but do not work for me because you need to have a 3 network and they cant be removed.

HT201699 I'm using an iPhone 4 which i purchased last month, there seems to be some kind of problem with the mobile data network

Hi,
I bought a new iPhone 4 last month, totally fell in love with it untill there was this problem regarding the apn disappearing. I manually added the apn info and it worked fine for some time but soon after I disabled the mobile data/3g connection and enabled it later I always use to get a msg saying "Could not activate mobile data network" even after it being active( 3g symbol always used to be poped up at the top). Though the apn is filled with a valid data it shows me the same msg over and over again. It some times works on rebooting but the rebooting the handset everytime i want to use the connection sounds very pestering. Please suggest me with somehting to get rid of this problem...

https://discussions.apple.com/message/21946322#21946322

Problem = always shut down when connect to the internet (both via wifi & mobile data)

problem = always shut down when connect to the internet (both via wifi & mobile data) my problem is my phone (sony z1) regularly shut down automatically when connect to the internet (both via wifi & mobile data). it just happens after i downloaded and installed the latest available software (as following): Android version: Google Android 4.3 (Jelly Bean) Latest available software: 14.2.A.1.136 Release started: 2014-01-30 please suggest how to fix this problem.

I suggest you disable any battery savers or task killers if you have.Boot your phone in safe mode and see how it is:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

"Mobile Data Not Available", Nokia 700

Hey all,
I have a bare bones pay-as-you-go plan. All I get are free unlimited texts and free unlimited calls (within the country). I get no data and, frankly, I don't care for data. I do get annoyed that every so often while playing Angry Birds or using Nokia Maps or any of a number of other applications I will get the "Mobile Data Not Available" notice. How can I disable this notice? It is tiring and I KNOW I don't have Mobile Data. Duh! Thanks in advance for any help.

Hello TheRooster, the games are provided with some advertising option. This is Because the games are provided for free. If you buy the full version of the games then this won't occur.
Nokia C7

C2-01 how to switch off mobile data

I bought the C2-01 as a simple no-nonsense phone but it is driving me up the wall at the moment because I am unable to permanently disable it from accidentally using costly data when fat figures hit the internet, OVI, facebook etc buttons.
I have checked out other appropriate messages and have already tried the following.
handset is using the latest software
under connectivity- packet data conn. settings I have set it as 'when needed', although the fact that it does not have a 'never connect' or 'disable' option is a serious omission in my opinion.
under configuration I have set up all the relevant dummy personal configuration settings and dummy preferred access points as default settings.
In spite of this whenever I test the internet connection or Ovi applications, it still connects over the mobile data network using costly data.
Please help, there must be a way to permanently disable mobile data use.

@bigbruv
Presumably you have already seen this post and tried following it to the letter?
http://discussions.nokia.com/t5/Cseries/Disabling-internet-access-on-C2-01/m-p/1376541/highlight/tru...
Happy to have helped forum with a Support Ratio = 42.5

Mobile Data Disabled

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