Mobile data possible fraud

iPhone 5:
mobile data is deactivated,
no apn, user, password configured,
my provider charges data transfer,
is it possible that some app conects to the internet without the configuration and the option enabled?
karl

Settings>Cellular>Cellular Data Usage...you can view your cellular data usage here, as well as what apps are using cellular data, & if you scroll to the bottom, you'll see cellular data usage for "System Services".

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Ellipsis 7 tablet - drops wi-fi and goes to mobile data w/o telling you, and for no reason?

I don't totally hate my Ellipsis 7 tablet. It does have a nice, bright screen, and it does have a fairly fast processor.
This is where the compliments stop.
1.) It's glitchy. As others have stated, icons do seem to disappear.
2.) It seems to "lose communication" with my high-end Sandisk micro-sd card (that has no other problems when used in my smartphone.)
3.) The battery life could be a lot better - you will charge it every day, even with minimal use.
but my biggest problem with this tablet (which I got from my local Verizon store) is it's "sneaky behavior" with mobile data. I am nearly convinced that these devices are designed, intentionally, to use up your mobile data whenever possible, even when solid wi-fi is available.
Have any of you Verizon Ellipsis 7 users, that use these primarily at home with wi-fi available, noticed a rather large increase in the mobile data being used?
This is sort of long, so I appreciate everyone who takes the time to read this...
Here's my scenario; which I can duplicate.
I live in a place with 2 strong wi-fi networks available. The tablet accesses both of them with no problem. Speed tests show 10Mbps download and 0.768 Mbps upload, the speed we pay for.
One night, I get the text messages from Verizon that I'm close to using all my mobile data. (which I appreciate) But I'd been getting so many texts, emails, etc., that day I didn't look to see what the alert was. My bad! So, I'd gone over and approved $10 to upgrade with one more GB of data. I figured it was a fluke; that somehow I had turned off my wi-fi, or it had gone down, or somehow something happened that made the tablet switch over to mobile data.
...but I was watching more closely now...
less than 24 hours later, I'm getting those messages again! I'd used one GB in less than 24 hours??? So I called Verizon, and we went through the normal putting limits on the device, etc., so it couldn't happen again.
So then, I asked him the simple question? When not 1, but 2, strong wi-fi signals are available, why would this device switch over to mobile data, WITHOUT letting you know???
He couldn't answer that. He transferred me to someone else that was "higher" in techincal support. She was a sweet girl, and really wanted to help me, but she never understood my problem. At one point I said to her, "Look, it's simple. These devices always default to wi-fi if available. What would make them disconnect from wi-fi and go to mobile data instead?" Her answer was that she needed to look up if a tablet was supposed to connect to wi-fi first... uh, OK.
At the end of a very frustrating call, she offered to send me a box to ship it back to Verizon in. They would then decide to repair or replace it. I would be without a tablet for a minimum of two weeks. I said Thanks but No Thanks, I would just disable mobile data entirely. The lady I spoke with did not seem pleased with my decision, but what could she do? And we ended the call.
So, I'm still trying to figure out what is making this thing kick over to mobile data (remember I just shut mobile data off entirely before I hung up with Verizon) and I was currently connected to an external bluetooth speaker (which shouldn't have anything to do with anything, I realize), when I started a video on YouTube.
Now, mind you, I was ALREADY showing connected to a strong wi-fi network.
And up comes a dialog popup, asking me to turn the wi-fi back on, even though I would incur additional charges!
BUSTED, VERIZON!
This message doesn't come up when it tries to switch over from wi-fi to mobile data unless you have completely shut off mobile data.
I only mention that I was connected to an external bluetooth speaker because it is the only way (SO FAR) that I have been able to duplicate this "silent switchover" repeatedly.
If I'm on Youtube first, not connected to my bluetooth external speaker, the device will stay on my wi-fi network when I pause the video, connect to the bluetooth speaker, and then restart the video.
If I'm already connected to the external bluetooth speaker, and then open a browser window or youtube video, the device will attempt to change its connection from wi-fi to mobile data. There is no reason for this!
Yes, yes... I realize that being connected to an external bluetooth device should have absolutely nothing to do with whether the tablet should keep its wi-fi connection or switch to mobile data...
except that it does! And there may be other circumstances that I haven't found yet... I don't know, but I'm watching!
At the end of the day, ANY DEVICE THAT IS GOING TO SWITCH FROM A WI-FI NETWORK TO MOBILE DATA, FOR ANY REASON, SHOULD TELL YOU IT'S GOING TO SWITCH, AND LET YOU DECIDE TO ALLOW THAT CHANGE OR NOT, especially when there is NO REASON for the device to switch in the first place. In the same household are my Samsung Galaxy Note 3 and husband's Galaxy S5. They never exhibit this behavior, and yes, we use internet on our phones at home rather frequently.
Watch your mobile data folks...
Oh, and the Verizon lady called back about 30 minutes later... asking me again to agree to send my tablet in. I explained to her that I could now duplicate the problem. I told her that it would be easy enough for them to check and see if all devices are doing it (which I'm guessing they all do! there's not enough memory to download any apps, so I doubt it's that...) I said that with the millions of Ellipsis 7 devices they have, someone in tech support can grab one and try it. Still no luck, and she still wanted me to send it back and be without a tablet for 2 weeks or more. I declined.
Anyway, if you've read this far, I thank you! I would like opinions as to whether you think this should be happening or not, and whether you have had this happen to you or not with this tablet. Thank you for your time!

Hello this is happening to us also (minus the Bluetooth speaker). We can't figure out what is causing the data usage. I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started. Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours. My husband called Verizon and got the usual doubting Thomas response. I understand that they don't know my device settings. So over the phone we check all the settings and turned off every possible culprit eating up the data and end the call. By now I have purchased another gig for the month! Assured we are NOT using mobile data, we continue on the IE path to bliss. HA! A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data. After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card. This has stopped the data usage, but it defeats the purpose of having the data plan. I could have just stuck with my Surface. Verizon sent us a new sim card. Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot. I am surprised at the number of complaints about this device. When we called the Verizon support acted as though this was the first time they had heard about this. Loved your post, you should write for a living.

Is there a way to temporarily ignore the Creative Cloud Desktop update? i.e. Mobile data use

I am a mobile tablet user (Windows 8). I am connected via mobile data wifi sometimes, and I need to grab a font or make a quick update to an Illustrator or InDesign project with a new font etc. The problem is that when a Creative Cloud Desktop update is available, it forces you to update. This can be slow and expensive over a mobile network. Is it possible to ignore an update temporarily so that you can function without the update? Quite frankly the Creative Cloud Desktop application seems to have an update every three to four days --- Makes it bothersome.

Hi WarithNiallah,
Please follow the below mentioned steps:
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Hello,
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Today, i have activated the flight modus for a while...
Then go back into the normal modus (flight modus off). Now, the access to the mobile data network is never possible. Access via WIFI is allways ok.
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Th

Settings>General>Reset>Reset Network Settings...see if that helps.

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First of all this is a User-to-User Forum .. and second, the restriction is imposed by MS .. so you need to add your Vote HERE and wait hopefully to see what happens ..

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Calendar app eating up my mobile data

Since upgrading to an iPhone 5S with iOS7 I've regularly used up my mobile data allowance of 750 MB by the mid of the month. Almost never ran into that problem with my iPhone 3GS and iOS6.
I've checked mobile data usage in the settings and apparently the Calendar app is the culprit. It has racked up 421 MB in ten days. I am using iCloud. How is that even possible? Is anyone else having these kinds of problems with the Calendar app?

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Does anyone know if it's possible to prevent mobile data from auto enabling? If I manually turn this off and then wake the phone it automatically turns this feature back on.
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That doesn't sound right, if your wifi its on, then your mobile should keep your data off.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Hi Experts
Is it possible to impliment mobile data entry functionality without having Warehouse management?
warm regards
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Hi,
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IPhone 4s mobile data does not stay turned off.

I have an iPhone 4s running iOS 7.1.2. When I go into the mobile settings and turn off the mobile data on my applications that I don't want to use my mobile data for, when I exit out of the settings and go back in, they have been turned back on. I've tried a hard reset and doing a reset and then putting the back up back on the phone and none of it seems to help. Its already cost me an additional $40 on my last phone bill because the settings didn't stay off and my songs auto downloaded even though I had the settings turned off.
If there is a fix other than having to reset and not use my backup I would love that, as nothing else I seem to try works.

Clean the iPhone charging port with a clean dry toothbrush.
If still problem, iPhone 4S has full Warranty, make Genius Reservation and take iPhone to Apple for resolution.

Problem on ios 7.0.4 on iphone enable your mobile data uncheck to green (enambled) works great ring and shows who ringing may work on 4s and five not tested please try get back to me thanks

on iphone enable your mobile data uncheck to green (enambled) works great ring and shows who ringing may work on 4s and five not tested please try get back to me thanks

I'm sorry, but you are going to have to try a little better to explain your issue and what your question is, or post in your native language.

Windows 7 Pro x64 does not detect HP Mobile Data Protection Sensor (accelerometer)

Hello there.
I installed win7pro x64 yesterday and already came across a serious problem that makes my way of using the notebook a bit dangerous for my precious data.
When I was working on HP-branded Vista 32bit (from recovery partition etc), there was a device called HP Mobile Data Protection Sensor together with HP ProtectSmart (or Protect Smart) software. In other words, the HDD accelerometer that parks HDD's heads when it "feels" it's falling or something, and software for it. It worked brilliantly.
Until I decided to install Win7... Then, surprisingly after a driver-install failure and taking a look at the Device Manager I noticed that there's no such device! I checked it three times, looked at every device's property, even reinstalled Vista 32bit back - it showed again - and installed Win7 - not detected again. There's nothing that has Device ID's HPQ004! I remember people saying that after fresh Windows install, there were 6 unknown devices or more. I had only 5. [Fingerprint device, 3x MemCard reader and IR receiver]. There was no accelerometer... Also, when I try to install the drivers/software, the windows pops up:
ProtectSmart Hard Drive Protection: with text Property.AccelerometerNotPresent
and then another one saying something like Features were not installed because of installation error or unsupported feature.
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I already installed all the drivers available from HP page, even downloaded newest ones from Intel (chipset) etc.
Is there a solution to this? Has anyone else encountered this problem?
Windows 7 is officially out and available as RTM version, not beta, so I think HP should open support for it and release new drivers for win7! And most importantly, fix this issue ...
This question was solved.
View Solution.

Well, thanks to myself, I fixed it. After some thinking I remembered that ACPI = BIOS-related. It appears that there is a problem with the newest (F16) BIOS.
F.16 changelog is below:
Version: F.16 A (26 May 2009) Fixes
Updates the Intel MRC Code to version 2.7.
Updates the Intel AHCI OP ROM to version iSrc 1.20_E.0012 11252008.
Updates the BIOS to support Microsoft Windows Vista Operating Systems with Service Pack 2 (SP2).
I went back to version F.14 and... boom! New (unknown) device found And guess what, it's ACPI/HPQ0004... So now my HDD is protected again ^^ yay!
I don't know which of these changes cause that, but it looks that that can be fixed.
I'll go back to F.16 again to see if the device will disappear and then contact HP support on that case.
EDIT: Well, F.16 breaks things again, so it's definetely a BIOS problem. Thanks for... umm... well... at least spread the word, guys I hope this helps if someone has the same problem.
Message Edited by dark_skeleton on 08-22-2009 07:08 AM
Message Edited by dark_skeleton on 08-22-2009 07:11 AM

HT1689 since doing the 7.0.4 update i notice that my mobile data has doubled and i am running out of data mid month. I've disabled apps s not many running. Any suggestions?

since doing the 7.0.4 update i notice that my mobile data has doubled and i am running out of data mid month. I've disabled apps s not many running. Any suggestions?

I am having the same issue even with the newer 7.1. I have a 1-100 KB data push on both my husdand's and my phone every hour on the hour (i.e. my will be at :23 of the hour and his will be at :13 of the hour and it will change). This is whether we are on a WIFI and with all apps, background refreshes, push notifications, etc turned OFF.

Connected to wifi but at midnight I am charged for "mobile data" on 3G (iPhone 4s)

I am on the Vodafone network and housebound. My iPhone 4s is connected to internet via wifi.
I have been incurring huge charges from Vodafone as a result of "mobile data downloads" ...which always occur at midnight when I am connected by wifi
I have had my phone looked at in a Vodafone store and they indicate that there doesn't appear to be any untoward apps on my phone.
I suspected the culprit to be the "Songpop" app and posted a message on their forum.
"Songpop" said this was a problem with my ISP but this has been ruled out as there aren't any drops in internet connection from by my ISP (they have looked at connection logs).
The official response from "Songpop" on their forum is that this an "Apple Support" issue. See here: http://support.songpop.fm/songpop/topics/playing_songpop_on_phone_via_wifi_but_i ncurring_download_data_charges_for_3g_useage?utm_content=topic_link&utm_medium=e mail&utm_source=reply_notification
Can anyone throw any light on this issue as I have a very expensive bill to pay from Vodafone and I have not downloaded anything to my phone by 3G ... and I rarely use 3G when away from home ... and if I do use away from home then I do not stream videos etc.
Please help

Without looking at specific parts of your issue, here's how to turn cellular access off completely but keep your WiFi active:
Go to Settings > Airplane Mode and turn it on.
After doing that, go to Settings > WiFi and turn that on.
Then you will have WiFi and no cellular access.

Mobile data possible fraud

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