Mobile e mail reply issue/why when i chose reply this is the only thing i get

on my mobile device, i try to reply to a e mail and  i get a blank page ...what is wrong with this and 

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)

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    Clear the cache and the cookies from sites that cause problems.
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    * Tools > Options > Privacy > Cookies: "Show Cookies"
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    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)

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