Mobile goes off with you Sync

one is the mobile goes off with you Sync. with outlook then on agin without completing the task.

Sir,
I've Nokia500 mobile handset,
Again, I found the problem with handset tat, it is not working any of the active profile;
though it is working fine offline, even it is working in wi-fi mode.
I have changed the SIM, tried with new SIm; but problem remains same.
For the same I've visited NOKIA CARE unit in Nashik, But, they failed to sort out the issue.
Please do guide me to resolve it
Thanking you.

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