Mobile hotspot function disappears

The Mobile Hotspot icon disappear on my M9790. How can I get it back?
Thanks.

Hi armourasia-wingwong,
Welcome to the support community!
Just to verify, is Mobile Hotspot no longer an option listed under Manage Connections? Have any changes been made to your BlackBerry Bold smartphone before the Mobile Hotspot feature disappeared? Were any software upgrades recently performed?
I look forward to your response.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Similar Messages

Is hotspot functionality a service upgrade?

When trying to activate hot spot on Galaxy s iii, we are directed to call about our plan.
Is hotspot functionality seperate from data plan? If so, what is required to access the hotspot function?
Thanks,

http://techcrunch.com/2012/07/31/verizon-can-no-longer-charge-for-tethering-fcc-declares/
Verizon has been slapped with a $1.25 million fine for charging customers to use their cell phones as a mobile Internet hotspot, and has declared that it must allow tethering for free. Google must also reinstate tethering applications from its Android store, which Verizon had asked them to remove.
This ruling only applies to the non-unlimited plans.
You pay for a certain amount of data per month, VZW has no say on how that data is used.

Keep getting msg "Cannot start Mobile Hotspot due to temporary network problem. Please try again later" This has been happening for the last 3 days!

Has anyone seen this problem? I need to have this function working as part of my job and I'm going to be out of reach of hotspots starting tomorrow. It's critical I get this working asap.
Thanks

WCBM,
We want to make sure your Mobile hotspot is fully functional! Are you having any other data issues with your device? Make sure your data services are on by going to options>Network and Connections>Mobile Network>Data Services (ON).
LindseyT_VZW
Follow us on Twitter @VZWSupport

Personal Hotspot menu disappeared after I updated my iPhone to iOS 4.3.3

Personal Hotspot menu disappeared after I updated my iPhone to iOS 4.3.3
My carrier provides tethering service and I used it often so I don't think this is from network problem.
What I remember is that after I upgrade my iPhone to iOS 4.3.3 I once activated personal hotspot function and it was hanged.
So I reboot my iPhone and the menu disappeared. Is this another bug that is from iOS 4.3.3??

What is the exact wording of the error message you received?
Has your iPhone been jailbroken or modified to work with other
than the original wireless provider?
Not wise to post IMEI or ICCID in the clear, FYI. I have asked
the hosts to edit that info in your post.

Mobile hotspot. Losing 3g data droid x2

I am soooo irritated with my 3g network connection dropping randomly. I decided to get the mobile hotspots so I could use it on my laptop. It works find for five minutes or so. Then my 3g icon disappears then comes back on. The pages on my internet hang..I then have to tether using USB and it sometimes works again then eventually stops.
Here is what I have done to try and resolve the issue.
1. Rename the ssid name and password. Restart the computer and it sometimes works. Usually ended up saying no internet connection or limited connection.
2. *228 sometimes fixes the issue for five minutes then its back to the issues.
3. Settings --Battery & Data Manager--Data delivery-- all top three boxes checked. Worked the first time.
4. Uninstalled all applications. Didn't help.
5. Factory reset phone. Didn't help. Same issues.
6. Finally took my phone back to best buy and exchanged it for another one. I though for sure this would fix it. It had to. According to Verizon technical support the phone had to be defective. Guess what ..same **bleep** issue.
7. I was told then that the problem was for sure the latest update. He told me they were sending out another update to fix this issue. He said I would be getting the update soon. I took off the hotspots feature cause I wasn't going to pay for services I don't use.
8. Today I finally got the update for my phone. I immediately called Verizon and I had them give me the hotspot back.
9. After five minutes....I had no more 3g/ internet. Same **bleep** problem.....
Does anyone have any ideas? Please help me...

I have a HTC Thunderbolt and my hotspot keeps dropping Data connectivity.. I also pay 29.99 a month for a service that i can't use like advertise. I have also called Verizon, gone into a Verizon store, even switched phones back when I was under the return policy days. I have been told they dont know why I keep loosing data connection. I also am on old grand fathered customer and have unlimited data plan... So I am paynig twice to use the internet on my laptop.
I even have tried to use a USB cord to connect my Thunderbolt to my ACER laptop and I instantly loose my 3G service and will not come back. I keep getting a message that a program called BOOTSTRAP.EXE wants to run on laptop when I plug my phone it to it.. Its really funny how Verizon can't tell me why this keeps poping up.. They even switched me to HTC telling me that its an HTC program wanting to run. HTC then tells me that its nothing on the HTC phone that its Verizon.. Kidding me??? Verizon cant even owen up to this either. I have read forums and the BOOTSTRAP.EXE has something to do with the Verizon VCAST program on your phone.. I have to unplug my phone and shut it off and then back on to get 3g back and sometimes that does not work.. I can't believe Verizon can not own up to this porblem and tell their customers we are aware of this porblem and working on it.
I think its time I give my Lawyer a call and see if there is anything they can do for me. Maybe false advertisement or even breaking the contract of providing reliable service to the customer. Verizon is advertising Hotspot like there is no issues with it. But we the customers, that have it and have been calling and <word filter> about this from day one they started this service know there is an issue with it.. I dont think its right they get away with this!!!. Maybe a class action suit is in order?!?!?!?!?!?!
Message was edited by: Verizon Moderator

Mobile Hotspot (3G only)....you've GOT to be kidding me!

I'm still on the trial period and the 3G mobile hotspot is abysmal. It gives an option for 5 devices, but I don't buy it. All I have connected is my O.G. Droid streaming Slacker radio.
I *CONSTANTLY* get a pop-up on the TBOLT's status bar that flashes "Mobile hotspot active: 1 connected user". Yeah, I'd *HOPE* it's connected! It seems to keep dropping the connection. I've already tried WPA2 & WEP, this time I've turned off encryption all together (something I didn't want to do), and no difference.
Seems that when the Droid is trying to buffer the Slacker song, the TBOLT has no data connectivity & vice versa. VERY frustrating because the wonderful programmers for Slacker decided that if the network connection times out or has lag, the song skips to the next one automatically (good thing I'm paying for premium, or else I'd be upset with the limited number of skips per hour being burned by a stupid software glitch).
What happens the most is that I let things be (not using any data features on the TBOLT, pause my Droid's Slacker feed), and it sometimes comes up. Sometimes I have to kill the WiFi on the Droid & re-enable, sometimes have to turn off & turn on Hotspot on TBOLT.
And it's not just Slacker radio by the way. Other functions on the Droid (web browsing, etc) disrupt the hotspot too. Why do they claim 5 devices can be connected, sending & receiving data, as well as the TBOLT itself. I call bullcrap on that....
Either way, this is GARBAGE! Do they really expect people to PAY for this when the trial ends, especially in us "poor" areas that don't have 4G yet....

Ann154 wrote:
And in other news. The Samsung DROID Charge is official.
http://news.vzw.com/news/2011/04/pr2011-04-20.html
Hopefully it doesn't take them almost 9 months to update it to gingerbread.
And WOW, $299 on a 2 yr contract. That's a full $50 more than the Bolt. O_o

Mobile Hotspot Curve 9380

Hi, I have a Blackberry Curve 9380, am trying to turn on mobile hotspot mode but I cannot find it. However, according to this guide
http://docs.blackberry.com/en/smartphone_users/deliverables/42557/alk1319566727316.jsp
it should be in the "Manager Connections".
Can abybody help me?
Thanks.
Massimo

Hi and Welcome to the Community!
Refer:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB31857&sliceId=2&di...
The function has two prerequisites:
You be on an adequate OS level
You be on a data plan, from your carrier, that is adequate to enable the HotSpot function
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Will the airport devices and time capsule work with telstras mobile hotspot (Sierra Wireless AirCard 753S Mobile Hotspot)??

will the airport devices and time capsule work with telstras mobile hotspot (Sierra Wireless AirCard® 753S Mobile Hotspot)??

Yes. There are 2 ways you could use these devices:
Wirelessly 'join' the network. This would be slower and doesn't offer extending functionality.
Use an Ethernet cable (through Powerline if you can't run a cable). This is faster and offers extending functionality. I would recommend using Bridge Mode if possible.

When I access Visual Voicemail, my Personal Hotspot option disappears from settings.

Why does my Personal Hotspot option disappear when I access Visual Voicemail? I need to reset network settings to get it back and then Visual Voicemail no longer works.
Also, does anyone know how I could disable Visual Voicemail and set the phone app's voicemail button to dial 901 instead? (as a workaround)

The iOS5 upgrade for the iphone allowed network operators to control the availability of the 'personal hotspot' feature. If your operator is one of those who charge extra for tethering (and most do) then by upgrading to ios5 you've facilitated them to remove the option for you.
Apple bowed to the demands of the opertators on this one.
I am with Tesco(O2) and as soon as I upgraded to ios5 I lost the 'personal hotspot' option.
I have the last laugh though; They cant control my Android phone so I put the Tesco mobile sim into that when I want to use tethering.
Get an Android phone or if you're in the UK use Three mobile who allow tethering.

1)Now I use Lightrom 5.7 how to upgrade to 6 or CC? 2) What is the difference between 6 and CC vercion? 3) When I used lightromm 3, I could see inEXIF the distance in meters till the object I took, in the later virsions that function disappeared, it is ve

1)Now I use Lightrom 5.7 how to upgrade to 6 or CC?
2) What is the difference between 6 and CC version?
3) When I used lightromm 3, I could see in EXIF the distance in meters till the object I took, in the later virsions that function disappeared, it is very sad I am stiil waiting and hope that it would be possibble in the new versions. Or this indication may possible by setting?

1)Now I use Lightrom 5.7 how to upgrade to 6 or CC?
Purchase the standalone upgrade from here: Products
Download CC version from here: Explore Adobe desktop apps | Adobe Creative Cloud
2) What is the difference between 6 and CC version?
See this comparison chart: Compare Lightroom versions | Adobe Photoshop Lightroom CC
3) When I used lightromm 3, I could see in EXIF the distance in meters till the object I took, in the later virsions that function disappeared, it is very sad I am stiil waiting and hope that it would be possibble in the new versions. Or this indication may possible by setting?
Rob Cole's ExifMeta plugin displays the Subject Distance field (and much more). Unfortunately, his Web site appears to be down again. He used to be very active here, but he hasn't posted in several months.

Connecting c309a to a wireless network, the printer does not find my mobile hotspot connection.

I switched to a mobile hotspot w/verizon. I had set up my computers (2) just fine the first time. I had to exchange the hotspot. I was told by my computer to insert a flashdrive and transfer my network settings to the printer and other computer. After inserting the flashdrive into my photosmart c309a printer, it flashed "turn off and on" I did, then the printer had lost the network settings menu altogether! I took it to bestbuy to be looked over and was told they were able to get my network menu back but it was still unable to register a wireless connection?? I'm not sure what to do now?

Sometimes DSL providers have more control over the router than the printer likes. There is what I believe to be a similar situation here in the states with ATT 2Wire routers. This is a cut and paste from instructions on how to fix that. Try it and see if it works.
- Unplug the telephone line from the router
- Turn the power off on the router, wait 30 seconds, then turn the power back on.
- Go through the normal process of connecting the printer to the device.
- Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
- In screen you will find a Networking Tab, then on the left Wireless, then the IPv4 Tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 255 (the last number in the address).
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Use the router's IP address for the gateway and the first DNS (leave the second blank).
- Finally, plug in the phone line and test.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Samsung LTE Mobile Hotspot PRO USB cable connection to Mac

I am trying to connect a Samsung LTE Mobile Hotspot PRO via USB cable to my Macbook and iMac. I can see it in the System Information, but it does not show up in the Devices in Finder. Is there a driver that I need? Does it exist (yet)?

So I was able to get USB tethering to work, but I still can't connect to the hotspot as a media device (and view what is on my microSD card and/or the device).
Here's how I got USB tethering to work: I plugged into my laptop running Linux, where both USB tethering and mounting as a media device work fine, found the Mac OS driver on the device, copied it over to my Macbook, installed, rebooted, wirelessly connected to the hotspot, configured for USB tethering, went to Open Network Preferences..., connected to "SAMSUNG Mobile Device". I did all this after talking to Samsung on the phone, where they told me the driver does not exist yet....

How do I set up devices to access my mobile hotspot once its on?

How do I set up devices to access my mobile hotspot once its on?

Great question Bnrybtch019. It's important to have access to all your features, I can help you with that. Since you didn't specific a phone model, these are the steps for a popular Android-Operating Phone http://vz.to/1yrBX0e .
AdaS_VZW
Follow us on Twitter at @VZWSupport

"No Internet Access" on connected device with mobile hotspot

I've been on Verizon for 2 weeks. Note II on a Family Share Plan with lots of data. Using the built-in Verizon Mobile Hotspot application. Connecting from my work laptop, which is Windows 7.
Set it up and everything worked fine for a week and a half. I had no problems connecting or accessing the internet from my laptop. It worked fine Monday morning. Monday afternoon my laptop started giving me the warning message "No Internet Access" when connecting to the phone's hotspot. I'm in a 4g area where the hotspot has worked previously. I've tried several times in several different 4g locations as time allowed over the last 2 days, and I have not been able to get to the internet on my connected laptop again.
While connected to the mobile hotspot I ran Windows troubleshooter and it tells me that there is no DHCP server available, and that the default gateway for this network is unreachable. My laptop has no problems reaching the internet via the wireless network at work or at home. The laptop connects to both of those wireless networks every day (both before and since this problem appeared.)
I have rebooted both the phone and the laptop, with no change in the problem results. I renamed the hotspot, and connected to the "new" hotspot from my laptop, with no change in the problem results. I have tried running "ipconfig /renew" from my laptop while connected, and that is when it tells me that it cannot find a DHCP server for this network.
What broke? How can I fix it?
I'm still in the 100% refund return period on my contract and phones (for another day or so.) This is an absolute deal-killer. Hotspot on my phone is the single reason why I switched networks.
* Revised 2/28:
This morning I turned on the mobile hotspot feature on my wife's Galaxy S3 (on the same Verizon Family Share Plan.) Then I connected to it from my laptop. When it connected it said "limited internet access" for about 30 seconds, and then that warning went away and I had full access. I surfed for a moment to confirm, and all was working. I turned off the GS3 hotspot and turned on the hotspot on my Note II. When I connected to the Note II's hotspot from my laptop I still had no internet access. I left it for 3-4 minutes, and it never switched on. I tried surfing and got only error messages in my browser.
All of this was while sitting at my desk. So I believe I have ruled out the laptop as a cause for this problem.
Thanks in advance,
Randy

After I posted the above in February I talked to Verizon support. They could not resolve the problem. They replaced the phone, and the new phone has worked for months. My work schedule changed a bit, and so I started using the hotspot less often.
Last week I noticed that after I connected my laptop I had a longer delay before it would change from "No Internet Access" to giving me access. Yesterday morning it was so slow that I got the command prompt up on my laptop and determined that from the laptop's perspective the problem was that there was no DHCP server available through the hotspot network. That morning it did eventually find the DHCP server and issue my laptop an IP address, and let me connect.
Yesterday afternoon the DHCP server never appeared, and I was not able to connect to the internet. Same thing this morning. I rebooted both the phone and the laptop. No change. The laptop connects to other wireless networks just fine, still. This worked for months. Why did it slow down connecting and then stop? I'm guessing there must be some sort of buffer that has filled up.
Anyone have any ideas?
Thanks in advance.

Verizon iPhone - mobile hotspot and other questions about the data options

I just ordered the Verizon iPhone. Can anyone explain the options here:
1) Unlimited corporate email & Web (business and personal email) vs. Unlimited email and web for smartphones (personal email) - what's the difference?
2) "3G Mobile Hotspot 2GB" - does this mean that there's no way I can share my 3G connection via wifi without paying the extra $20/month?? How about tethering to a single computer (USB, BT, or WiFi) - does that also require this extra option?
3) equipment protection - what's the difference between Extended Warranty, Asurion Wireless Phone Protection, and Total Equipment Coverage?
thanks in advance,
Mike

Hi
Regarding your #2 question; yes, you must pay $20/mo to use the 3G Hotspot aspect of the iPhone, same as with any of Verizon's phones that offer this feature such as the Droid X, HTC phones, etc. And, there is NO additional charge to tether it to your computer; it's $20/mo regardless. You can still use the iPhone's WiFi feature to search the web which is part of the regular data plan. We're only talking about paying the $20/mo for the "up to 5 devices" jumping on your phone as a hot spot.
I'm an Apple fan, have my MacBook Pro, but my phone is a Droid X. I've been a Verizon member since a year before they became Verizon. Additionally, I am part of the Verizon & Motorola test forum; testing new software updates as they come along.
Something you should know about Verizon's 3G Hot Spot feature; it has issues. Those of us in the Motorola & HTC forums have experienced identical issues with regard to the 3G Hot Spot feature; it disconnects every 2 minutes, even when you are actively surfing the net. Verizon & Motorola Support have been very helpful to provide what they believe are fixes, including: changing the channel, hard resets, clearing cache, etc. It does not work. Most of us believe, this is NOT a Verizon issue, but a phone maker issue.
I also have Verizon's MiFi 2200. It costs $59/mo and is purely a hot spot device; again up to 5 devices. I use it at home, for my lap top and for those who need connectivity. It outperforms the 3G hot spot feature of the Motorola & HTC phones by leaps & bounds, and I suspect it will out perform the 3G hot spot feature on the iPhone. Additionally, you get 5GB of download with the MiFi which Verizon is planning on offering increases to 8GB & 10GB. There is NO plan to increase the 2GB download limitation on the 3G Hot spot of the iPhone & other phones, and anyone who does basic software downloads & pics, knows 2GBS is not a lot space.
So, I would recommend not paying the $20 until this is resolved. If you do, you could pay $39 more for a total of $59/mo for the MiFi, download the software to you home computer & notebook, and end up canceling your home internet service. I did this and have saved $70/mo in my total utilities.
One other important note: Verizon's VZManager Software for their phones & MiFi. If you did pay the $20/mo for the iPhone and decided to tether to your USB port (for power while using) and you were to use the 3G hot spot feature, it will NOT work on 64 Bit computers, regardless if you are using the WiFi feature or directly using VZManager. The MiFi has this same issue. It will only work on 32 Bit when tethered. So, you'd have to reboot your computer to 32 Bit, if you have that ability. On a Macbook Pro, simply restart holding down the "3" & "2" keys.
I have no idea why Verizon can't simply upgrade the firmware, even recent firmware upgrades have not resolved this. Most new computers are 64 Bit now.
Despite this, I use my MiFi 100% untethered and carry my charge cord in my bag as it also works on my Droid, and I presume they may do the same for the iPhone; reduces the need for multiple power cords.
I really looked forward to the 3G feature of the Motorola & HTC phones, but honestly, it's just not there yet; mine was slower than Dial Up, and I'm not kidding.

Mobile hotspot function disappears

Similar Messages

Maybe you are looking for