(Mobile Infrastructur)Failed to get hierarchy group elements fromMiddleware

When iam configuring the Mobile Infrastructure and clicked on Hierarchy Grouping i got the following error.
Error:Failed to get hierarchy group elements from middleware. Reason: Could not connect to middleware
Could anyone tell meaning the above statement and why it is occuring.
Secondly when iam trying to start the MI Webconsole from the below URL, I was getting Page Cannot be Displayed Error.
https://server:50300/me/WebConsole/login. Can anyone tell why this error is coming.

Dear Sankar,
SAP wants you to use the NWA Mobile Administrator and not the old WebConsole. As for the error, I think it should be solved by now, considering you solved other NWA issues by either using solutions of redeploying sapjra, re-running of NWA templates under Deploy and Change or by returning back to your original NWA connected ABAP client (as is evident from your other thread).
Regards,
Veera

Similar Messages

  • Failed to get hierarchy group elements from middleware

    When iam configuring the Mobile Infrastructure and clicked on Hierarchy Grouping i got the following error.
    Error:Failed to get hierarchy group elements from middleware. Reason: Could not connect to middleware
    Could anyone tell meaning the above statement and why it is occuring.
    Secondly when iam trying to start the MI Webconsole from the below URL, I was getting Page Cannot be Displayed Error.
    https://server:50300/me/WebConsole/login. Can anyone tell why this error is coming.

    Hi Siva,
    Sorry for the delay reply. I have a few things to ask.
    First my problem is not solved, still iam getting the error.
    Secondly, i have done the configuration for Mobile Administrator, but during the configuration When deploying the JRA File (Standard Installation and Installation of Cluster both needs to be done or Standard Installation is sufficient).
    Not only that after configuring the Mobile Administrator do i need configure the CCMS also, if so if i configure the CCMS would my error be resolved.
    My User has all the required Authorizations but why am i getting the error i could not able to trace out
    Lastly do i need to configure the Mobile Applications part also.
    I need to have a quick reply on this. Can anyone help me in this issue.

  • Group Policy Infrastructure Failed : The target name is incorrect

    Hi,
    I am currently facing issues regarding Group Policy, users are unable to change the password.
    When i run gpupdate /force on servers, the user policy and computer policy are successful but when i run the same on any client i receive error as per below,
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    Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 9/8/2014 1:56:48 PM and 9/8/2014 1:56:58 PM.
    Any idea on how to solve this problem ? thanks.

    Hi Calin,
    1). yes the dns resolution is working fine in our environment
    2). the GPO object and its folder was deleted and doesnt exist anymore.
    3). IPconfig/all result as per below from client
    C:\Users\arslan>ipconfig /all
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       Host Name . . . . . . . . . . . . : ITMGMTPC
       Primary Dns Suffix  . . . . . . . : mydomain.com
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : mydomain.com
    Ethernet adapter Local Area Connection:
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       Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
       Physical Address. . . . . . . . . : XXXXXX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 192.168.200.49(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Wednesday, September 10, 2014 8:50:36 AM
       Lease Expires . . . . . . . . . . : Thursday, September 18, 2014 8:50:36 AM
       Default Gateway . . . . . . . . . : XXXXXX
       DHCP Server . . . . . . . . . . . : XXXXXX
       DNS Servers . . . . . . . . . . . : 192.168.200.1
                                           192.168.240.2
       Primary WINS Server . . . . . . . : 192.168.200.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    3). IPconfig/all result as per below from server
    C:\Users\Administrator>ipconfig /all
    Windows IP Configuration
       Host Name . . . . . . . . . . . . : hopdc
       Primary Dns Suffix  . . . . . . . : mydomain.com
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : mydomain.com
    Ethernet adapter Local Area Connection 2:
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
     VBD Client)
       Physical Address. . . . . . . . . : XXXXXX
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 192.168.200.1(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : XXXXXX
       DNS Servers . . . . . . . . . . . : 192.168.200.1
                                           192.168.240.2
       NetBIOS over Tcpip. . . . . . . . : Enabled
    4. please find below findings,
    C:\Users\arslan>nltest /dsgetsite
    HO1
    The command completed successfully
    C:\Users\arslan>nltest /dsgetdc:domain
    Getting DC name failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN

  • I tried to update itunes it corrupted the previous version, I'm trying to install new copy get this message "service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privleges to start system services." Help!

    Not sure what to do.  I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work.  I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services."  Then it gives me three options to click on "abort", "retry" or "ignore".  I've tried to retry over and over and it does no good, I just get the same message.  I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again.  I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message.  I just don't know what to do.  I'm very frustrated and I would really appreciate it if someone could help me.  I'm completely out of ideas.

    See Troubleshooting issues with iTunes for Windows updates.
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    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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    Bonjour
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    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
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    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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  • Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

    Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open.   I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
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    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • I get message: service 'Apple Mobile Device' failed to start.

    iTunes was working fine. I was prompted to download an update. "The update failed, and iTunes has not worked since. I uninstalled and attempted to reinstall, but when the reinstall attempts to start services, I get this message: Service 'Apple Mobile Device' (Aplle Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." Help!

    Try the following user tip:
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  • Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start.  Verify that you have sufficent privileges to start system services.  I am trying to install this on my desktop not a mobile device.

    Unable to install iTunes 11.1.4.62 on windows 8.  I get
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    Program: C:\program Files (x86)\iTunes\iTunes.exe
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    An application has made an attempt to load the C runtime library incorrectly.
    Please contace the application's suport team for more information.
    My iTunes stopped working at this time.  I thought I could delete iTunes and start over. This tactic did not work.
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    Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
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  • HT1926 What do I do with the error..."Service 'Apple Mobile Device' (Apple Mobile Device) failed to start.  Verify that you have sufficient privileges to start system services."  This is on my Window desktop.  Removed/reinstall still get this. Help? Retri

    I was getting an update and it would not load so I tried to uninstall and reinstall.  Now when it reinstalls it gets to the end and it comes up with the following error message.
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    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
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    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
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    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
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  • HT1923 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

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    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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  • IM GETTING A MESSAGE ITUNES WAS NOT INSTALLED CORRECTLY. PLEASE REINSTALL. ERROR 7 (WINDOWS ERROR 1114) I TRYED TO REINSTALL IN APPLE SUPPORT BUT I GET TANOTHER MESSAGE. SERVICE APPLE MOBILE DEVICE FAILED TO START. VERIFY THATSUFFICIENT PRIVILEDGES TO STA

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    Try the following user tip:
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  • HT1349 Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."

    Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
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    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I went to do an Itunes update, got error mssg and I needed to uninstall and reinstall. It's is on an external hard drive so I changed the default drive that and I'm getting this error mssg:"Apple Mobile Device failed to start. Verify sufficient privileges

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    Hello staceonbass,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
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    Check for .dll files
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    Re-download and reinstall iTunes 11.1.4.
    Best of luck,
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  • When installing iTunes I get the following message "Apple mobile device failed to start.  Verify that you have sufficient privileges to start system services.  What am I supposed to do?  I have tried unstalling and reinstalling the software

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    Try Troubleshooting issues with iTunes for Windows updates.
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