Mobile LTE data very slow - 80026

I have been experiencing a massive drop off in data of up and down data speeds in Lafayette, Colorado (80026).
Speedtest is giving me anywhere from 47ms to 457ms pings and data speeds up/down of as low as .54/.28 respectively. This is becoming more and more frequent with the tests trending slower and slower.
I've reset the device and network setting on the phone (iPhone 5s) to no avail. It shows 2 or 3 bars and "LTE" when these tests are run.
Not quite sure what the next steps are for troubleshooting or reporting this as the Support sections oddly make no mention of connectivity or data speed issues as topics. Or if they do, they are buried deep or in a category I am not identifying. Something that would presumably be near the top of users' support issues, I would have thought would warrant higher level visibility. Perhaps room for improvement for customer support there?
Anyway, any thoughts? Is this a temporary issue? Where should I be reporting this? What remedies, if any, should I be seeking? Are there prescribed troubleshooting steps?
Also also, the "tags" field in this forum software doesn't seem to support ZIP codes as a standalone tag as it won't let me enter more than two digits (Mac 10.9.5, Chrome 39.0.2171.99).

Hi Sarah, thank you too... I'll likewise try to answer as best I can, as well as add a bit more data:
I haven't been able to identify a pattern as to when the slowdowns happen except that it is happening far more often than it used to. I'll try and log it.
I am using the Ookla Speedtest tool (as it is installed and convenient on the device) to ping a variety of networks and test up/down speeds with sample packets. If I am feeling very fancy or annoyed I sometimes even tether my computer and run more advanced network tests from the terminal so I can see if there is a routing issue. But as of yet, the slowdowns appear to be entirely in Verizon IPs.
The bit more data: my wife and neighbors who are on Verizon are also telling me that they are seeing significant data slowdowns regularly from Lafayette (80026) as well as in south Longmont (80501). None of them have reported it to Verizon as they "don't know how", not that I blame them as "data speeds" or something of that ilk is not a service category under the predefined "Topics" for some reason... and my wife leaves these sort of things up to me anyway.

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