Mobile Management Solutions

I’m researching mobile device management solutions for my company. Out of the dozen or so I have looked at Zenprise and Air Watch are my favorite at this point. We are a small business and both of these companies offer a cloud based solution that should work for us. Does anyone have any experience with either of these companies? If you’re using their cloud solution I would like to know your thoughts.

We are really seriously looking at Airwatch. We don't have formal experience yet, but in our conversations with lots of people, all of them speak very highly of them. We've found they also do a good job of integrating with the VPP, seperating user and enterprise data and don't require an exchange mailbox for maintenance.

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Need a Mobile Device Management Solution

Martin2012 wrote:
what type of phone? Company phones or BYOD?
Company phones only.

My boss is wanting a Mobile Device Management solution in place. More specifically, he's wanting to be able to track our sales team via GPS. Right now, we're using Meraki's free MDM solution, but it doesn't track GPS properly. Half the time it thinks people are around Atlanta, Georgia, which is definitely not right. We don't want to spend a ton of money on this and it needs to be spot on with location tracking. Any suggestions?
This topic first appeared in the Spiceworks Community

Mobile Device Management solutions for K-8 school, where are the new iOS 7 features?

Hi all,
I work at a K-8 school and we are using Meraki by Cisco as our Mobile Device Management solution. This seems to be working just fine but with the release of iOS 7 we are trying to figure out how to use all of the new features included pertaining to MDM. We have about 300 iPad 2s deployed.
The teachers would love to be able to use free apps and, using Apple's VPP, paid apps. Right now we have to manually enter any redemption code into Meraki and then on each and every iPad log in using the Apple ID and password associated with the license purchased. I am aware, via several sources, that Apple now allows you to "silently" install apps. How can we do this? Anyone have any other tips to help in the deployment of the apps with the new iOS 7 features?
Thanks,
Scott

Found one on best buy
http://www.bestbuy.com/site/Belkin+-+Grip+Neon+Glo+Case+for+Apple%26%23174%3B+iP od%26%23174%3B+touch+5th+Generation+-+Pink/1331013.p?id=1219050712926&skuId=1331 013
by Belkin, so a place to start.
They're a lot more expensive, but Griffin has some of their 'survivor' cases with sealed ports, so you could cover up the ones you don't need.
If best buy isn't an option for you, at least there's a manufacturer to look for.

Cannot log in to Mobile Manager after abnormal shutdown (issue & solution)

After an abnormal shutdown of database, an attempt to log in to Mobile Manager as Administrator fails with the error "Please verify your username, password and try again!"
I had a power outage in our office and our development server shut down abruptly as a result. When power was restored, the database, listener and GlassFish Server started up automatically (init.d and rc.d), but when I attempt to log in as Administrator using Mobile Manager, I get an error "Please verify your username, password and try again!". I did some research and after some trial and error, figured out that the services must be started in this order (this may not be guaranteed in automatic startup scripts?):
1. Oracle Listener
2. Oracle Database
3. Oracle GlassFish Server with Domain
If you are seeing this error, please try the following:
1. Shutdown Glassfish domain
./asadmin stop-domain <domain>
2. Shutdown Oracle database
SQL> SHUTDOWN IMMEDIATE
3. Shutdown Listener
$ lsnrctl stop
and restart in this order
1. Oracle Listener
lsnrctl start
2. Oracle database
SQL> STARTUP
3. GlassFish domain
./asadmin start-domain <domain>
This should work!
My environment:
Redhat Enterprise Linux 5.4 with JDK 1.6
Oracle Database 11g Enterprise Edition 11.1.0.1.0
Oracle GlassFish Server 3.1.2
Oracle Database Mobile Server 11.1.0 for 64-bit Linux

Hi mario,
FYI
This issue can occurs when the primary and secondary Cisco ISE nodes' database are out of sync. For out of sync issues, which most likely are due to time changes or NTP sync issues, you must correct the system time and perform a manual sync up through the UI.
•For certificate expiry issues, you must install a valid certificate and perform a manual sync up through the UI.
•For a node that has been down for more than six hours, you must restart the node, check for connectivity issues, and perform a manual sync up through the UI.
For more information regarding this issue, please go through this link:
http://www.cisco.com/c/en/us/td/docs/security/ise/1-2/troubleshooting_guide/ise_tsg.html#wp192802

What Mobile Sales solution for ERP 6.0 ?

Hi colleagues,
I have serious difficulty to understand what is the SAP offering for Mobile Sales solutions for SPA ERP 6.0. SAP is vague and just say there IS solution for R/3 (?).
My questions are in two directions:
1. About the "preconfigured" Mobile Sales offerings or xApps or whatever it is:
    - can we use SAP MSR 2.0 with ERP 6? If yes- are still the limitations described in Note OSS 735727 valid (use only with Microsoft PocketPC2003, PocketPC2003 SE and Win32 )
    - can we use xMSA HH with ERP? If not - what this document refers for? : ( https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f635d890-0201-0010-d8b2-8380c23456ed )
2. About the "Online" solutions
   - Could the ERP Internet Sales be used with Handheld?
   - and if yes what are the pros and cons against using custom WebDynpro or ITS?
Thank you in advance for your help,
Jordan

Dear Jordan,
If I am not wrong you are talking about internet sales for R/3 when you say ERP internet sales, which is probably outdated by now. Nowadays SAP distributes something called as mySAP Business Suite which in brief is as follows:
mySAP Business Suite :
CRM - Customer Relationship Management
ERP - Enterprise Resource Planning
SCM - Supply Chain Management
SRM - Supplier Relationship Management
PLM - Product Lifecycle Management
SAP Netweaver
Solution Manager
The current Mobile Sales solutions need mySAP CRM. Some of your questions about the xApp Mobile Sales for Hand Held are already answered in this wiki:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/xmsaHandheldClient
Also you can get the installation guide, release notes from here in SMP:
http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000668453&
About MSA HH 5.0 Device requirement- Yes you need to use Windows Mobile PDAs with Pocket PC 2003/ Windows Mobile5.0, Windows Mobile 6.0 OS.
There is another application, Mobile Sales Online, which can work with Blackberry Devices, technical information regarding which can be got from SMP here:
http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000614083&
The info is a bit vague but once you are through with them, you will have the clarity you need. Please mark this thread as answered and my post as solved if my post answers your queries.
Regards,
Veera
Edit: You may also get in touch with your local SAP contact to get the contact info of the product team/manager of both the products above for the best clarity possible.
Edited by: Veeraraagavan R on Mar 24, 2009 5:58 PM

Zenworks mobile management activesync with datasynchronizer

Can I point zenworks mobile management server at the datasynchronizer as an activesync for auto enrolment?

Georg,
Option A seems to work reliably today with Exchange 2007 so as long as the DataSync team properly implements the settings request for email address provided in the ActiveSync 12.1 protocol then it should work reliably. As for B today if the device doesn't support 12.1 or the server doesn't support 12.1 as is the case right now the only approach we currently have is to strip off the domain from the email address and attempt authentication as the user specified in the email. We are working to see if there is some other approach we can take once we provide additional LDAP enhancements in the next version of the product. But for now the two options you identified in our long term solution are the knowns. I'll forward this thread on to both the DataSync team and the ZMM development team and see if we can all come up with some better ideas.
Thanks,
Jason
>>> Georg Fritsch<[email protected]> 8/9/2012 1:24 PM >>>
Hi Jason,
Thanx again for the detailed and competent anwser.
All this restrictions unfortunately mean that hands-off enrollment is going
to fail for many setups. (including us)
A requirement that the local-part of an email address has to match the
username is ridiculous. (Yes, we all know that Exchange 2003 and ActiveSync
2.5 are ****...)
I am not sure if understand the long term solution:
A) If a user gives just a username, the device must get the corresponding
email address from the ActiveSync system. Available with protocol version
12.1. Fine. (As long as the device uses protocol version 12.1)
B) A user gives an email-address, the username must be derived from the
local-part. Where/How?, local-part == username is an invalid assumptionand
the device does the parsing and just returns the local-part as username to
the ActiveSync system. (And this information is IMO not enough to find the
real username)
Or is B) not allowed (or a really bad idea/design decision) as A) does
reliably work?
Georg
>>> Jason Blackett<[email protected]> schrieb am 09.08.2012 um 05:35 in
Nachricht <[email protected]>:
> The problem with 1.2.3 is that when you authenticate to the domain with
> the following credentials:
>
> user : bob
> domain : m.comp.com
> server : zmm.comp.com
>
> That the ZMM product currently relies on the activesync provider to tell
> it Bob's email address. If it doesn't receive one then the iOS active
> sync account it creates ends up with an email address of
> m.comp.com\[email protected] which seems to work fine for getting
> email/calendar but not for sending email. This only occurs if you do
> hands-off enrollment because as TASNovell points out the email address
> attribute doesn't get populated in the user, but is a required field when
> creating a user.
>
> The ActiveSync way to fix this is that ActiveSync has to allow the user
> to authenticate with their email address [email protected] for instance. And
> then when it parses that it sends back the username as bob and uses the
> full email address. This is the same capability provided by Microsoft
> Exchange 2003 which implements the same version of ActiveSync as DataSync
> currently. There definitely will be issues if the username portion of the
> email address is not the ActiveSync user account name. In that case hands
> off enrollment will fail and you will have to manually create the account
> or import it from the directory and set the email address attribute.
>
> The long term solution is that DataSync will move to the 12.1 version of
> the ActiveSync protocol which provides a settings call that the agent can
> make to retreive the email address from the ActiveSync system if the user
> didn't provide one. However this is going to take some time. So in the
> short term the datasync team implemented the Exchange 2003 like
> capability allowing user authentiction with email address and then
> parsing the username. This capability will be part of 1.2.4. This issue
> is documented in the ZMM Server Release notes
> (http://www.novell.com/documentation/.../zen_mobile_se
> rver_relnote.pdf) as follows:
>
> "12. Systems where iOS users are interfacing with a Novell GroupWise
> DataSync server must use
> DataSync Update 4 (Mobility 1.2.4) to fully utilize the hands-off
> enrollment functionality. Users need to
> enroll using their entire email address in lieu of their username if
> they are enrolling by the hands-off
> method. Similar processes must be followed to use hands-off enrollment
> when users interface with
> Exchange 2003 or any other mail server running ActiveSync 2.5 protocol.
> A user's username and the
> string of characters to the left of the @ sign in their email address
> must be the same."
>
> Jason
>
>>>> TASNovell<[email protected]> 8/9/2012 8:26 AM >>>
>
> feeling a bit silly not reading the version number. We are running
> datasync v1.2.3.3xxx. ZMM seems to connect fine. Email flows correctly
> to the ios devices through the delivered profile. The only thing that is
> not imported is the email address into the newly created user in ZMM. I
> assume this should be pulled through from LDAP as you have to set the
> attribute up during install.

I need a new document management solution. Needs to be very simple.

I have been tasked with finding our company a new document management solution. It should be very bare bone so that we can incorporate it into our existing in-house software. It should have a dynamic framework and we would prefer to have the scanned document stored in SQL, but having a pointer record is fine. I have no idea where to go with this. Any thoughts?
Thanks.
This topic first appeared in the Spiceworks Community

Welcome to the Apple community.
If you are doing this from your phone (as you mention) then you can use the new iPhoto Photo Journal feature to do this.
Unfortunately, iCloud does not offer equivalents to Mobile Me’s iDisk, Gallery or Web Hosting services. You will need to find a third party solution to replace these services. You might consider DropBox, SugarSync, MediaFire or any other service that offers online storage.

IPhone Enterprise Management solution??

Can you guys give me some of your experience with certain iphone management solutions for the iphone?? I'm trying to incorporate it with our enviornment we currently use exchange 2003....Thank you

Look at the industry analyst Gartner. They rank the industry mobile device management solution vendors. It'll quickly give you some idea of where to start looking. For iOS in particular I think AirWatch has the leading edge iOS support. Everyone in iOS Management is basically extending the same capabilities of the iPhone Configuration Utility wirelessly and centrally via their MDM platform. It's how each vendor implements those features and how they report on the data that makes each one different. In addition and depending on your companies requirements look for vendors who are doing things like secure browsers, GPS location services, wireless expense management data collection from iOS. Just my .02
http://air-watch.com/reports/gartner-mdm-magic-quadrant.html

JavaScript files are not being updated while updating managed solution over Dynamics CRM Online

Hi Support,
While I am updating a managed solution over Dynamics CRM 2013 Online, JavaScript files are not being updated and is showing the source as of the last version of the managed solution.
I tried the same versions of solution on my CRM 2013 on-premise install (test organization) and it updated successfully.
This is a bit urgent issue. Please suggest how to resolve this.
Online version of the CRM is
Microsoft Dynamics® CRM Online Spring '14
(6.1.1.1855) (DB 6.1.1.1847)
blog: <a href="http://technologynotesforyou.wordpress.com">http://technologynotesforyou.wordpress.com</a> | skype: ali.net.pk

Our technical team managed to find the immediate cause for the problem, and a solution.
According to them there was a corruption on a speciffic OLAP file. By deleting it, they allowed it to be recreated on the next application processing. The file in question was found in \Microsoft SQL Server\MSSQL.2\OLAP\Data\UGF.0.db\<APPLICATION>.38.cub.xml
Where <APPLICATION> is the name of the problematic cube.
After that everything is working.

Looking for SharePoint Project Management Solution for Office 365 - Risk,Issues,budget

Hi All,
I'm looking for a Project Management solution plugin like PM Central below for office 365 cloud
http://store.bamboosolutions.com/BambooMainWeb/pmc-tryit.aspx
Looking to get more resources and links
Thanks in advance

Hi Patrick,
There are many project management apps for SharePoint Online. Such as Project Management, EPM Pulse for Project Online and so on.
Here is the office store URL , you can choose an appropriate app and add it into your SharePoint Online:
http://office.microsoft.com/en-us/store/results.aspx?qu=project&avg=osu150&vtags=Project%20Management
Best Regards,
Eric
Eric Tao
TechNet Community Support

How to combine multiple Unmanaged Solution to one single Managed solution

Hi,
How to combine multiple Unmanaged Solution to one single Managed solution.?
There were some other third party developer have kept things lik ein UAT there are 2 release solution and both are Managed Solution.
And in Production the changes are only deployed for release 1 and for the release 2 changes deployment needs to be done.
But when i import that second release Managed Solution from UAT to Production then i got number of elements missing but i have checked they are already there in Soolution.
I did some R&D on this but not much helpful.
I thought i require to convert Unmanaged Solution of Production environment to Managed first for first release and then needs to import Managed solution of UAT to Production for second release.
Is this the right way to overcome form this situation?
Any help and response would be really appreciated.
Thanks.
If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

Hi,
You can prepare unmanaged solution by adding all the components from the default solution,which are there in the managed solution, If Customizatiable entity is true in the managed solution.

Usage Solution Manager Solution Directory

Hi,
Does anyone knows what is the purpose or usage of Solution Manager Solution Directory?
Please and thanks
Kumar

Hi Kumar,
In the solution directory you can manage your solutions.
One of the challenges you face in production after completing a project successfully is preserving the knowledge gained from the project and keeping it up to date during operations. SAP Solution Manager's solution concept is designed to help you do this. A solution contains information about system, software components and business processes(scenarios), which you can transfer from your project to SAP Solution Manager. You thereby ensure that all of the information can still be accessed and consolidated further after the project has been completed.
You manage solutions in the Solution Directory. Solution offer the following advantages:
- All assignments in the SAP Solution Manager project are available;
- The scenario and business process structures are transferred to the solution;
- Configuration object assignments are readily available;
- You can use test cases in the structure to effectively test changes that have been made;
- You can reuse e-learning materials from projects in the solution;
- The solution has the same system landscape concept as the project, which means you can reuse the structure when upgrading.
Regards,
Daniel.

What Are the Differences Among Mobile Printing Solutions Supported by HP?

Some good information in the link below....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02759940
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Check out the link below for further information on whether your printer supports the following
Apple AirPrint
HP ePrint
HP ePrint mobile app
HP All-in-One Printer Remote mobile app
Print solution for Android and Kindle devices
HP Printers and Supported Mobile Printing Solutions
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03722645
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Grantor Managment solutions and BCS problem after technical upgrade.

Hello every one,
The current release SAP installation was upgraded to ECC 6.0; this was a technical upgrade and did not replace functionality such as "Former Budgeting" with the new BCS functionality. SAP developed the Grantor Management solution utilizing BCS. BCS utilizes a different table structure from the Former Budgeting functionality. The current tables do not contain the BCS reference points to each other which limits the implementation of Grantor Management in the same instance. There are no plans to upgrade to BCS functionality at this point in time.
what are my options? How can we work around this issue?
Regards
K

Hi,
Thanks for the resposnse.
But when i go through the OSS notes it is provided that there will be performance problem in executing the report.
How to get it solved?
Thanks,
Regards
M.A

Cisco Network Management Solution

Hi,
I was asked to put together a Network Management solution to manage multiple sites. The sites are as follows:
Site 1 - Approx 30 Switches (Cisco 4507 Core / Cisco 3750X Access)
Site 2 - Approx 50 Switches (Cisco 4507 Core / Cisco 3750X Access)
Site 3 - Approx 40 Switches (Cisco 4507 Core / Cisco 3750X Access)
Site 4 - Approx 40 Switches (Cisco 4507 Core / Cisco 3750X Access)
Site 5 - Approx 50 Switches (Cisco 4507 Core / Cisco 3750X Access)
The sites are connected over a 2 or 4Mbps WAN connection to a central site.
Can you please advise on the following:
1) Architecture - Centralized or Distributed?
2) Cisco Prime Infrastructure 1.2? or is there anything else?
Thanks,
Z

You need to define what functions you want before selecting tools.
Event management (syslog, SNMP traps).
Network Change and Configuration Management (NCCM), which includes network discovery, inventory, as well as config mgmt.
Performance data collection, analysis, and alerting.
IP Address management.
Topology mapping.
Active path testing.
Application performance management.
Once you know what functions you want to implement, you can start identifying products that fulfill those requirements.
There is more info in my blogs about network management architecture:
http://www.netcraftsmen.net/resources/blogs/a-network-management-architecture-part-1.html
http://www.netcraftsmen.net/resources/blogs/a-network-management-architecture-part-2.html
http://www.netcraftsmen.net/resources/blogs/a-network-management-architecture-part-3.html
http://www.netcraftsmen.net/resources/blogs/a-network-management-architecture-part-4.html
-Terry

Mobile Management Solutions

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