Mobile me mail did not transition to iCloud

When my mobile.me migrated to iCloud, most things seem to work except my me.com email. It's gone and, of course, I cannot log into mobile me and the mobile me mail account no longer appears on my devices. When, in iCloud on either Mac or iPad, I try to add my mobile me address, it tells me it's already taken and to please invent another. Don't want to: want the old one, because people have been using it. How did we manage, apple and i, to "lose" the connection to the mobile me mail account?  Color me baffled.

If you go to http://me.com and log in, do you see any of your data there that should have been migrated?
Did you migrate by going to http://me.com/move and logging in with your MobileMe email address?
When you go to http://icloud.com in a browser you should see a login page. What happens when you log in with your MobileMe email address?
Please make sure that this is what your are logging in with: you may have a different ID for iTunes and you should not be logging in with that.

Similar Messages

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