Mobile phone not working in France

Can only dial French landlines not UK, no mobiles either in ,France or abroad

Hey Welcome to the EE Community. This sounds strange, I'm not too sure exactly why this may be. I'd recommend contacting Customer Service from a different phone on +44 7953 966 250 Alternatively you can tweet them at @EE on Twitter. Good luck,Titanium
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Australian iphone mobile data not working in France

I bought an Iphone 5 and my husband an Iphone 4 in Australia a few years ago. We are staying in France for several months so just ordered a local SIM from a popular company which includes 3g and 4g mobile data. We have activated the SIM but the phone is only picking up 'E' which is too slow to do anything. It is not picking up 3g or 4g despite this being turned on in the settings. The wifi in our home is working well with the phones.
Are Australian iphones compatible with the French network or do we need to get new phones? Is there anything we can do in the settings to fix this problems?
Grateful for any advice or suggestions.

Hi ,
Thanks for joining the Community.
You should not have to change your APN settings if you were able to connect previously.
What happens when you try to connect? Could it be a local signal issue? Are you able to call/text?
Thanks
James

UK EE monthly mobile will not work in France. Will get local and lines but any

Cannot use my EE mobile in France- can on,y dial local phones. Anything else, international or other mobiles just gives me blips/bleeps. Help please ...

Did you enable roaming on your a/c before you left? You may still be able to via your online a/c. Buying a roaming pack doesn't in itself enable roaming.

Phone not working in france

Whenever I try to make a call I get a message telling me my calls cannot be connected and to contact my provider. This also happens when trying to call the customer service number. I can also not send text messages. I have had a text from ee saying I had free calls and sms in my plan from Europe. I have checked on my app and this is what it clearly states. I am currently using wifi to send this message as I cannot get in contact any other way. Help please!!!!

Hey Welcome to the EE Community. This sounds strange, I'm not too sure exactly why this may be. I'd recommend contacting Customer Service from a different phone on +44 7953 966 250 Alternatively you can tweet them at @EE on Twitter. Good luck,Titanium
Was my post helpful? Please take 2 seconds to hit the 'Kudos' button below

Phone not working after upgrading apps

upgraded 4 apps this morning, post which the mobile is not working, a few errors which are coming up are "uncaught exception application net_rim_bb_appworld(243) is not responding. process terminated" also apperror 523 and it restars but most of the things in phone does not work such as applications, emails, sms, cant connect it to desktop software etc etc

I'm sorry but no one here can help you. The TOU of these forums does not allow discussion of fixes for hacked phones. You'll either need to contact whoever did the hack or use Google to find alternate help.

Phone not working after 8.1.1 update in iPhone 5

Did 8.1.1 update (stupid 1.2 GB) and now phone not working. It give a funny number on My Number

To add further info: iPhone 5s and using CDMA mobile service. I either get no sim card or no service.

Phone not working after update volume. Battery life resets on own

Ever since last ISO update phone not working right. Looses volume. Shuts off Battery life went out to lunch. Texting slow. Any fix yet I see lots of issues. And tec support wants to charge as phone is off warranty. Was working finè before update.
Very sad customer

Hello 2canoes and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing issues with your device after updating your software.
It's recommended you contact your mobile service provider for investigation on this matter and to open a support ticket with BlackBerry technical support.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Phone not working after 8.1 download cannot unlockit

phone not working after 8.1 download, cannot get into menu

To add further info: iPhone 5s and using CDMA mobile service. I either get no sim card or no service.

Dear sir I bought my iPhone 4 from Apple store in Charlotte N/C about 2years ago without contract. Now I tried to upgrade it to iOS 7.0.4.but after that my phone not work with last sim card. And invalid sim appeared.so I bought it without contract but it

Dear sir
I bought my iPhone 4 from Apple store in Charlotte N/C about 2years ago without contract.
Now I tried to upgrade it to iOS 7.0.4.but after that my phone not work with last sim card.
And invalid sim appeared.so I bought it without contract but it seems to be lock in my country
Please tell me whats the matter?
My phone serial no 86034HTCA4T
Modem firmware 04.12.09
Thanks

Without contract is not the same as unlocked. The update to iOS 7 relocked
the iPhone to the wireless carrier to which it was originally locked. You must
contact that wireless carrier to see if they offer unlocking and if you qualify.
If you used jailbreak or other hack to unlock the iPhone initially, the method
used may prevent a legitimate unlock from succeeding and may render your
iPhone unuseable.

Phone not working after OS update, phone not working after OS update

phone not working after OS update, phone not working after OS update

I do have a questiion. I started the most recent iOS update on my iPhone last night and before it was ever completed a message appeared on my screen. It is a pic of the docking/charging cord with an arrow pointing to an iTunes logo...HELP!!!!! I have tried holding down the home key and power button several times and the same message continues to appear.

I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday and it wont turn on. I plugged it in and it got really hot. Is my phone not working at all no more.

I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday and it wont turn on. I plugged it in and it got really hot. Is my phone not working at all no more.

1lozano1 wrote:
I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday
Should have waited at least 4 more days.
See this -> Apple Service Answer Center - iPhone
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

Find my phone not working

Find my phone not working - Location services on, feature is turned on in Icloud, everything is on for this to work, wifi on too, why isnt it locating my device? Can anyone help? It is showing offline, even though phone is not. Please help, thanks in advance bella

Try turning it off, then back on in Settings on your phone.

I bought iphone 5c 4-5 days back from india and today back button of this phone not working, i am totally dissatisfy with the apple service support. i want replacement

(i bought iphone 5c 4-5 days back from india and today back button of this phone not working, i am totally dissatisfy with the apple service support. i want replacement.)
Hello i am nitin from india, i purchased a iphone5c because i heard that iphone comes with a great coustmer service, but this statment becomes totally wrong today, when i faced coustmer executive at service center of iphone then he said that i have to check it out and it may be a physical damage, ( how it is possible even i carried this phone with anti shock cover guard and its never fall down from my hand.) the simple thing i know that i want my phone replaced, otherwise it would be a great mistake of my life to purchase an iphone.
Thanks to all apple team for your wonderful service,

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... See here...
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Apple Warranty > http://www.apple.com/legal/warranty/
iPhone Warranty > The warranty is only valid in the country of original purchase... Except for EU Countries...

BT answer phone not working

Hi first time post etc. My old landline phone/answer phone wasn't working well so bought new phone yesterday (BT Concero 1400) plugged it into the master socket and neither the machines answer phone or caller display work despite being set up as they should be. BT helpline not overly helpful - I suspect they wil say third party equipment so no their fault but I've read on other posts that a poor quality line can lead to answer phones not working - any advice?

peterg68 wrote:
Keith, hi sorry I've been out all afternoon! it just rings and rings until the caller rings off.
Cheers
PEte
Sorry to ask an obvious question, are you sure that the phone base unit is set so that the answering machine is turned on?
If it on, it would show "00" on the LED display. If its off, it shows "--"
If the base station is ringing, and the answering machine part of it is turned on, then it should answer the call.
Have you tried the answer machine on another phone line?
Also see http://bt.custhelp.com/app/answers/detail/a_id/10843/related/1
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Head phone not working...

head phone not working after i update to yosemite , I tried with different headphones but it didn't work. I am able to control the volume with the head phone buttons.

Take each of the following steps that you haven't already tried.
1. If your model has an audio-out (headphone) port, and a red light is coming from it, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
2. From the menu bar, select
 ▹ System Preferences ▹ Sound ▹ Output
Check the settings. The internal speakers should be selected as the output device, the Mute box should not be checked, and the volume slider should be at least halfway to the right.
3. Boot in safe mode. It will take much longer than usual. You don't have to log in; just reboot as usual when the login screen appears. Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
4. Reset the NVRAM.
5. Reset the SMC.
6. Reinstall OS X after backing up all data as a precaution. You won't need your backup unless something goes wrong.
7. Make a "Genius" appointment at an Apple Store.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.

Mobile phone not working in France

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