Mobile printing to Officejet 6310

I can't print from my samsung galaxy note 2 to my officejet 6310. I purchased a bt450 Bluetooth adapter for the OfficeJet 6310, even though I'm able to pair them I still cannot print. I downloaded eprint which still did not work. Is there another app or software that will enable the samsung galaxy note 2 to point to the officejet 6310?

Hi Dhxxo,
Welcome to the HP Support Forums. I see that you would like to learn how to print from your Samsung Galaxy Note 2 to your Officejet 6310 printer.
I have included the HP ePrint Mobile App FAQ document. One of the questions in the document is “Can I print from the HP ePrint mobile app using USB or Bluetooth”. I have included the Android 4.3 (Jelly Bean) and Earlier: Printing with the Android Print Solution document. It will walk you through how to print from your mobile device to the printer.
Regards,
Happytohelp01
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How can i add a wireless printer HP officejet 6310 all in one? is it possible

How can i add a wireless printer HP officejet 6310 all in one? is it possible..?

Hi @millep
To answer your question, no the Officejet 2620 is not a wireless printer;
- Source: Printer specifications
As for the USB cable, personally, I believe the intention is to bring down the cost of the printer by selling the USB cable separately. Many people already have printer USB cables kicking around the house, so instead of paying more for the printer and having an extra cable I believe the theory is reduce the cost and sell the USB separately for those who need to purchase one.
I hope this answers your inquiry.
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Sunshyn2005 - I work on behalf of HP

Wireless printing problem with hp officejet 100 mobile printer from win 7 dell laptop

My hp officejet 100 mobile printer was working fine with my dell XPS 15 in bluetooth wirelessly until my laptop crashed. Now I can not get it to print internet info except with hard wire connection. Page loads half way and then stops. Must shut down laptop and shut off printer or hard wire and shut off bluetooth. down loaded lastest drivers to no avail. printer will print from cell phone and win 8 computer via bluetooth but not win 7 laptop.

Sorry you are having problems with printing from the internet. I have a few more questions to ask you before I can be of much assistance.
What web-browser are you using?
Do you have any problems printing from Word or other non-internet documents?
What did you do to fix your computer (system restore, clean install of the OS, etc)?
Have you tried an alternate web-browser?
Make sure to install all of your Microsoft updates to see if that helps. Otherwise, answer those questions for me please and I will be happy to help.
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Hp eprint home&biz app cannot find my hp officejet 100 mobile printer please advise?

I own a vizio tablet and a HP Officejet 100 mobile printer! I downloaded your Hp eprint home&biz app so I could print from my tablet and the download went will, I also registered via email. I went to print a form and your app could not locate my printer? Please advise,
Chuck

Hi Chuck,
HP ePrint Home & Biz only provide print capabilities over wired or wireless (802.11) network connection, Bluetooth connection is not supported as well the specific model is not supported by the app.
Can I print from the HP ePrint mobile app using USB or Bluetooth?
No. You can only print directly to supported HP printers on a local wireless network.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01923321&lc=en&cc=us&dlc=en&product=5076465#N85
Regards,
Shlomi
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HP OfficeJet 6310 All-In-One printer won't print in color with new cartridge

HP OfficeJet 6310 All-In-One printer on a iMAC OSX version 10.9.5 system
Hello,
As I don't print in color much but had need to I discovered my printer not printing in color. I trouble shooted and even replaced with an new HP95 new from Office Depot ( I never buy refilled). The printer still won't print color but it advances the paper as if it was printing - just no ink on paper. I have cleaned thoroughly the ink jet heads, cartridge area, and run all the alignment and printer utilities. The test page print does not show color either. I have no error messages. Don't know what else to do.
thanks
DH

Hi there @dhengr!
Thanks for contacting the HP Forums!
I can see your having a print quality issue with your HP OfficeJet 6310. I should be able to provide documentation that will help locate a resolution. You mentioned you have already tried another HP95 tri-color cartridge with no resolution. I also noticed you said that the quality report from the printer also has no color ink.
If a stand alone test report is performed from the front of the printer such a printhead cleaning or print quality report and there is no color on the page then you are likely looking at a hardware issue within the printer. I have provided a document regarding Missing, Faded, or Dull Colors on the HP Officejet 6310 All-in-One Printer. If you follow the document from start to finish and still have the same issue then I would recommend contacting our HP tech support via phone. They deal with hardware warranty and replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend and thank you again for posting on the HP Forums!
Cbert
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HP Officejet 100 Mobile Printer - L411a

Hi,
i just bought the printer HP Officejet 100 Mobile Printer - L411a
I need it to be able to print riget from me Iphone 5 with supported app to print
now i'm going to use it on my van on work.
yesterday i try to connect it via bluetooth bet it not show me the printer on my phone bluetooth
settings ?!
i download airprint app to support the printing on this printer ....
is something worng with my printer or my apple iphone 5 is not supporting IOS 8 ?
Can it be discover on android devices insted ?
can this printer be connected only via bluetooth to smart phone and print or it have to be connected to a
computer with wireless ???

Hi @kobgold319,
Welcome to the HP Forums!
I see that you are trying to connect your HP Officejet 100 Mobile Printer - L411a to your Iphone 5. I am happy to look into this for you!
Please take a look through this guide, HP Printer Does Not Support HP's Mobile Printing Solutions. As it will have the answers to your questions.
Hope this guide helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
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Which series of smaphones compatible with hp officejet 100 mobile printer series l411

We are interested in recommending purchasing hundreds of your HP Officejet 100 Mobile Printer series - L411 for mobile printing from a smartphone via BlueTooth. Can you proviide me with a list of which BlackBerry, Nokia, Samsung etc. starting end smartphones that you would recommend to give to travelling sales men.
This question was solved.
View Solution.

Apple phone do not support bluetooth printing they only support printing via a network connection, as for the androids phones i have had no luck getting them to pair with the printer and im not sure if they are setup to do bluetooth printing as well.
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Pairing a Mac (OS 10.9) with an HP OFficejet 100 mobile printer

Hello,
I am running a MacBook Pro with OS 10.9. I have been successfully using an HP Officejet 100 mobile printer via bluetooth connection until just a few hours ago. Now, the Mac will not pair with the printer. When I click the apple logo, go to system preferences, select printer, it will not find the printer. Nothing has been uninstalled that I am aware. Can someone please advise me on what to do? I have powered off both devices and then powered on without success.

Hi 4stix,
thanks for your suggestions! I managed to pair the printer with my MacBook Pro again by using the security code "000000". Before I never had used the security code. But I still couldn't add the printer to the system preference panel "Printers & Scanners". It simply wouldn't appear in the "Add" window.
Just to make sure it wasn't a Bluetooth issue, I successfully reset the Bluetooth security following your steps. I could pair the printer again, but still I cannot add it as a printer in the Mac OS X system preferences.
When I open the "HP Utility.app" the printer appears there and I can get every kind of status report. I can even print the test page using the button "Print Test Page".
Seems like a Mac OS X Mavericks issue to me. What do you think?
Edit: To answer your questions:
Did you happen to run any APPLE updates recently? Or between the time that you were/were not able to print? -- Yes, after the last successful printing I installed: iBooks Update, RAW Compatibility Update for Digital Cameras, iTunes, Mail Update for Mavericks. It would be really strange if one of them broke the printer service.
Did you encounter any security or other messaging popup? -- No
Added answers to 4stix' questions.

Officejet 150 mobile printer with iPad/ iPhone and Android devices.

Hi All,
The Officejet 150 mobile printer won't work with IOS devices like iPhone or IPad over bluetooth connection.
But can work with android devices. You can download the printshare app and print via bluetooth connection
Happy printing
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Hi,
I'm happy to announce that there is now an additional solution for mobile printing using the HP NFC/Wireless 1200w Mobile Print Accessory (HP Part Number: E5K46A) that will work on a number of HP Printing devices, please see the link: http://h20195.www2.hp.com/v2/GetPDF.aspx%2F4AA4-8235ENW.pdf
The only requirement is that you have the latest firmware revision installed on the device, this can also be powered directly from the devices USB port (in your case OfficeJet 150) via the USB cable.
Regards
Pedro
Regards
Pedro
I do work for HP and my comments & advice are mine alone.

Officejet 6310 prints solid black line instead of text.

Good day. My officejet 6310 has started printing a 3/8" solid black line instead of text. I've replaced both color and black cartridges. I've also run align and clean cartridges. Does anyone have helpful suggestions?

This type of result is often due to errors in the HP printer drivers. Several things can be tried. Sometimes, using a tested driver for an older, but compatible printer will do the job. A lot of folks used the use the HPLJ2 driver even with HPLJ3 and 4 systems. Another option is to try to print as a graphic. At this point, I can only suggest playing around with things. A lot of folks like the graphic driver aspect instead.
You might also consider printing to the printer in a PS mode rather than PCL if that option is available.
I am only suggesting things I have seen tried by various folks. I don't have a good explanation.

Windows 7 HP Officejet 6310 A-I-O Printer

I am trying to install the HP OfficeJet 6310 on a Fujitsu Siemenns Laptop running Windows 7 (64Bit) The Laptop is connected to a wirless router. The printer is connected to the router via a CAT 6 patch cable. I can print to the printer because I was able to install the driver by going through 'Add Printer'
The printer was detected on the network and a driver installed. However I only used this as I was unable to install the full software download due to a problem. When I run the driver application I encounter the following error message...
'The computer does not have the necessary USB software support to allow completion of a USB installation.....'
There are no issues in device manager and my USB ports all work with other devices
I am not trying to install via a USB port anyway
I cannot get past this part of the installation as my install is aborted automatically
Any solution?

Hi,
you may try skipping the system check and check if that may bypass the problem,
When the System Requirements Check window appears, click on the Cancel button while holding the Ctrl+Shift keys. This will bypass the sys. req. check and continue the installation. You may need to do this several times for the installation to proceed.
If that doesn't help I would recomemnd ensuring that you have the latest USB drivers for your PC, please clarify your PC model and I would try pointing you further as possible.
Shlomi
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Printer setup for Officejet 6310 HANGS: at SNMP reply Officejet 6310 from (ip address).

I running the software setup from the HP website for windows 7 x64 and I keep getting stuck at SNMP reply Officejet 6310 ip_address.

I have a few questions that will help me help you.
How are you connecting the printer to the network (USB cable/Ethernet cable/wireless)?
Did you try downloading the software to your local computer then running the install?
Did you setup the printer from its front panel display?
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Sometimes it takes several posts back and forth to get to a solution - please be patient.
I am employed by HP

HP officejet 100 Mobile Printer Stops in Mid Print

This printer worked fine (NO problems with Bluetooth even) for the first couple of months and several changes in print cartridges. For the last year, every time I print a document, it will either stop printing on the second or third document or stop in the middle of the first document, and all the indicator lights come on telling me I need to clean cartridges, etc. Every time is different. Some times it is one indicator error light, the next print job may trigger all the lights. Every print job I execute and it fails, I have to remove the battery, re-insert the battery and print again. It works every time after I reprint the job after removing the battery. The next document triggers errors again and it will not print. I do not have a warranty, but I am ready to throw it in the garbage! What can I do? I am running on a Mac Osx system. Please help. Thank you!

Hello there! Welcome to the forums @IdahoElk
I read your post about the printer issues you're having with your Officejet 100 Mobile printer. I have a couple of suggestions that may help you.
First of all, power reset the printer and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 30 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Also, check out this troubleshooting document. Check the issues to see if you can find the description to what you are seeing on your printer.
Blinking Lights on the HP 100 Officejet Mobile Printers
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
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Hp officejet 100 mobile printer can I connect to my I phone

Can I use my I phone to print from a HP Officejet 100 mobile printer?

I afraid not, due to Apple's iOS limiations.
The HP Officejet 100 mobile only provide Bluetooth connectivity, iOS only allow printing through 802.11 wireless network connection.
You may finf any supported Bluetooth profile listed below, Printing via Bluetooth is not one of those:
http://support.apple.com/kb/ht3647
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How can I print from my Nexus 7 using the HP Officejet 100 Mobile Printer?

Can the HP Officejet 100 Mobile Printer print from a Nexus 7 which has bluetooth? \ Lswanston9 - Need assistance ASAP, I am a Dual Major College Student, viz., Paralegal Technology & Community Spanish Interpreter|

Hi,
Please try this:
https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
Hope this helps.
BH
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Mobile printing to Officejet 6310

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