Mobile vs Web Reporting on Emails

Is there a way to pull the stats on where the emails are read in insight? We are specifically looking for the percentage of mobile vs web.
Thanks in advance,
Greg

I agree with everyone's comments! I was very surprised when we came onboard with Eloqua that you were only allowed 5 deliverability and email checks per month. And then when I saw that even those tests took at least 2 hours to run, we knew we were going to have purchase either Email on Acid or Litmus to be able to do this whenever we needed it and as often as we needed to do it.
I was also shocked that in all of the Insights reports that I couldn't find a report on mobile data and how many of our emails are being read on mobile vs desktop,etc... I really hope that gets fast tracked to get added ASAP.

Similar Messages

SAP BI Mobile Publishing Webi report issue

Hi All,
We want to use the BI Mobile App on IPad for Webi reports. The app is successfully implemented on the IPad, connection to BO server is done, categories are visible. But no report.
In Webi I tried to publish my report to the respective 'mobile' category, but the the 'Publish to' is missing in the menu.
Save as is possible, but it has no effect.
I checked the CMC and I have full authorisation for publishing (and anything else).
What could be the reason that the 'Publish to' menu is not visible? Is this the reason why I do not see my Webi report in the Bi Mobile app?
I would appreciate any kind of help.
Danya

HI Danya,
You have already done the configuration it seems.
Mobile Category has been created.
Can you go to your report, right click, categories
add it to Mobile categories
check on your ipad
Also, which version of BI and SAP BI app for mobile are you using?
Cn you elaborate on the publish to menu, with a screenshot may be
Regards,
Atul B

Schedule a webi report to email issue

Hi,
A webi report was scheduled to run and send exel file to email one time. The instance is in a status of "Running" for more than 24 hours. When checked the instance details, it said "waiting for scheduling to complete. Job ID: 15,786, name:[Report Name], kind:Webi in Pending state (FBE 60509) [0 recipients processed.]". After a day passed, the schedule failed. And in the Publication Admin Log, it said
2011-10-17 16:55:22,173 INFO [pool-4-thread-4] BusinessObjects_PublicationAdminLog_Instance_15786 - [Publication ID # 15786] - Running publication instance.
2011-10-17 16:55:22,251 INFO [pool-4-thread-4] BusinessObjects_PublicationAdminLog_Instance_15786 - [Publication ID # 15786] - The global delivery rule for this publication was met; publication processing will now begin.
I don't know why it failed. Is there any option needed to be set such as timeout?
All destinations have been set and enabled. Have restarted and reenabled could not help. A webi report run interactively fine.
We are on version:
BusinessObjects Edge BI 3.1 SP4
Windows Server 2008 R2
SQL Server 2008 R2
Thank you.

Hi Ginelle,
Most likely this problem would be caused by:
1. Wrongly configured email destinations on the Destination Job Server, Webi Job Server and Publication Job Server - you can check in the CMC - Servers area.
2. The source report - check it can be refreshed ok, it could be there are objects which Business Objects does not like. Test by removing fields and rescheduling to see if you can identify which field is causing problems.
3. Also try resaving the source report under a different name and rebuild the publication with this report. Some older reports can become "corrupt", resaving\refreshing can help.
4. Check to see if the source report has any recurrences set, it could be there is an issue with the Job Server waiting fopr a recurrence to run.
I hope this is a very helpful answer to you.
Kind regards,
John

Data missing in scheduled report via email as pdf and excel

Hi,
I scheduled a webi report to email as pdf and excel, I am getting the mail but on pdf and excel only I can see the report header, values are missing
Regards
Aflal

how come?
do you have any parameters in this report?
can you tell exactly the steps u r following doing
thanks
Amr

SAP BusinessObject Mobile WebI Report Prompt Issue

Hi,
I have problem to view the Prompt value in Long Text for WebI report in my iPad. The SAP BusinessObject Mobile application is on version 5.1.12.
We are using BI Platform 4.1, and the WebI report is connected to Bex Query using BICS connection.
Below are the settings that I had done:
Setting of Characteristic in BW:
Setting of Characteristic – ZBPARTNER in BEx Query Designer:
Below are the report Prompt result in BI LaunchPad and BI Mobile:
Example data:
Business Partner ID 123 has description in Long Text (DO NOT USE - KOC ALLIANZ SIGORTA A.S) and Short Text (DO NOT USE - KOC).
Business Partner (on top of ZBPARTNER) in WebI is showing Long Text as expected.
For example, you can see the long text "DO NOT USE - KOC ALLIANZ SIGORTA A.S".
Business Partner (on top of ZBPARTNER) in Mobile Apps is showing Short Text:
For example, you can see the long text "DO NOT USE - KOC".
I need the Prompt value is the BusinessObject Mobile to be display with Long Text, but I cannot find any configuration to achieve this.
Is anyone encounter similar issue and can provide me some suggestion?
Thank you in advance.
Regards,
Edison Wang

Hi,
Just like to follow up whether is there anyone encounter similar issue like above which can give me some advise?
Thank you.
Regards,
Edison Wang

Broad casting Webi report in excel format to different users email ids

Hello,
Seriously looking for the help, please help with the solution for below scenario.
We have a requirement to schedule broadcasting of Webi reports to users email in excel format from infoview. But our concern is how the system takes care of authorizations of users when we broadcast the report to their mail id as excel file.
For example we have one webi report for Finance and there are thousands of users for each department, cost centre etcu2026so how to broadcast the same webi report in excel to different users with only data they have authorized to see. We have committed to client that we can do this with out much massive overhead, please advise what is the easiest way to achieve this. I read something like this can be done using authorization profiles in CMS but creating those many profiles and mapping them to relevant authorizations is not possible as there are thousands of users with different authorization levels. And Client is expecting this broadcasting need to be done automatically with out every time manual intervention.
Looking forward for the prompt reply.
Thanks,
Gani.

Please use the Dynmanic Recipients functionality of the Publication.
For this we need to do follow steps.
1) Create the WebI Report that needs to be published(Broadcasted)
2) create Deski/webi report which contains the user details and email id's for publishing main report.
3) Map the properties of souce report with Dynamic Recipient report.
Please refer the user guide for more inforamtion.This helps you in avoiding manual creation of profiles in CMC.
Regards,
Siva
Edited by: Nallamala siva on Jun 13, 2011 8:17 AM

WebI report on SAP Mobile BI for iOS that contains a chart with element linking issue

Hi gurus. I have the following issue:
I have element linking based filters on my chart # 1 to filter values on chart # 2. It worked fine on Ipad. And it worked fine on BI Launch Pad.
But after some time I check my webi report and it stopped working on IPAD.
Filters are not shown on the graph.
However it still works fine on BI LaunchPad
Have you faced this issue before?
Using: BI mobile 5.1.12
Before, example:
After some time, I opened sap mobile and it is not showing up the filter anymore
Now: We upgraded to SAP Bi Mobile 6.0.8.12 but issue persists.
Could you do the test?
Steps to reproduce:
Create a simple Webi report with a table.
Copy that table and paste it to the report.
Turn the original table into a column chart
Add element linking from the chart to table. (When user filters on the chart it should change the table as well)
Test that the element link works in BI LaunchPad.
Save the report to the Mobile category and test on iPad.
Open report on iPad
Tap chart bars. Yellow filters, that are supposed to show up, are not displayed.

Hi Erika,
Is this report element linking defined as 'All Objects' or 'Single Object' in Webi.
I ask this that report element linking on 'All Objects' is not supported yet. This support is expected to come in later releases.
However, if this is single object then it should be working. Can you verify this on latest app store build and confirm. If still it does not work for you, then please raise a support ticket for the same.
Regards,
Ashutosh

Schedule webi report to destination to Inbox AND send email notification

I'm writing a new process that will schedule a webi report. The output of the report needs to be delivered to multiple user's BO Inboxes AND an email notification (without the report attached) needs to be sent telling them that they have a new report to view in their Inbox. Trying to mimic how this is done via CMC Schedule - Notification and Destination tabs.
I can get it to deliver the report to the Inbox and I can get it to send an email seperately, but the problem I'm running into is that I can't get it to do both in the same process. Here is the code snippet that I've written. Any assistance would be appreciated.
// Retrieve the managed plugin
IInfoObjects managedInfoObjects = infoStore.query("Select SI_DEST_SCHEDULEOPTIONS, SI_PROGID From CI_SYSTEMOBJECTS Where SI_NAME = 'CrystalEnterprise.Managed'");
IInfoObject infoObject = (IInfoObject)managedInfoObjects.get(0);
IDestinationPlugin destinationPlugin = (IDestinationPlugin)infoObject;
IManaged managed = (IManaged)destinationPlugin;
// Set the destination to inbox
IManagedOptions managedOptions = (IManagedOptions)managed.getScheduleOptions();
managedOptions.setDestinationOption(IManagedOptions.CeDestinationOption.ceInbox);
managedOptions.setSendOption(IManagedOptions.CeManagedSendOption.ceCopy);
managedOptions.setIncludeInstance(true);
managedOptions.getDestinations().add(new Integer(ditUserID1));
managedOptions.getDestinations().add(new Integer(ditUserID2));
managedOptions.getDestinations().add(new Integer(ditUserID3));
scheduleInfo.getDestination().setFromPlugin(managed);
// Retrieve the smtp plugin. to send email notification
IInfoObjects smtpInfoObjects = infoStore.query("Select SI_DEST_SCHEDULEOPTIONS, SI_PROGID From CI_SYSTEMOBJECTS Where SI_PARENTID = 29 AND SI_NAME = 'CrystalEnterprise.Smtp'");
IInfoObject smtpInfoObject = (IInfoObject)smtpInfoObjects.get(0);
IDestinationPlugin smtpDestinationPlugin = (IDestinationPlugin)smtpInfoObject;
// Set to email notification on success
ISMTP smtp = (ISMTP)smtpDestinationPlugin;
ISMTPOptions smtpOptions = (ISMTPOptions)smtp.getScheduleOptions();
smtpOptions.setServerName("mailhost.XXXXX.net");
smtpOptions.setPort(25);
smtpOptions.setDomainName("XXXXX.com");
smtpOptions.setSenderAddress("XXXXX.com");
smtpOptions.setSubject("Indicative Data Update Reports");
smtpOptions.getToAddresses().add("XXXXX.com");
smtpOptions.setMessage("Test Message");
smtpOptions.setSMTPAuthenticationType(CeSMTPAuthentication.NONE);
scheduleInfo.getNotifications().getDestinationsOnFailure().add("New");
scheduleInfo.getDestination().setFromPlugin(smtp);
Edited by: Shannon Maret on Apr 21, 2009 7:02 PM

One thing to keep in mind is that "scheduling to SMTP" is different from "scheduling with email notification", and it looks like you're conflating the two. The ISchedulingInfo.getDestinations() is the access point for scheduling to SMTP and ISchedulingINfo.getNotifications() is the access point for scheduling with Notification.
> scheduleInfo.getNotifications().getDestinationsOnFailure().add("New");
You'd add the SI_PROGID of the SMTP Destination here, and work with the returned IDestination to set the destination parameters.
Sincerely,
Ted Ueda

Scheduled a webi report and set it send to EMAIL.

Our customer found when they scheduled a webi report and set it send to EMAIL, it will cost much more time than usual after they have their SIA restarts.
The first time it takes 4-5 times longer to receive a report in mailbox than next time onwards.
Please help.
Thanks Much,
Abhishek

Hi Abishek,
If the schedule is taking 4-5 times longer to schedule following the SIA restart I suppose it is possible that the Webi Job Server and Webi Processing Servers are not fully registered with the CMS - can you check that.
Also can you test by ensuring that if there are any Webi Job Servers\Webi Processing Servers in the environment which are stopped\disabled, can you retest after deleting those servers. There is a bug with XI3.1:
ADAPT01371367
Description:
Scheduled jobs often have a delay when the system is upgraded to BusinessObjects Enterprise XI 3.1 SP2 FP 2.2 or FP 2.3.This problem also happens when some of the servers required for scheduling are stopped and disabled. In this case, the Adaptive Job Server (AJS) tries to confirm if all available Webi Report Servers are running, and this causes the delay in running the scheduled jobs.
New Behavior:
This problem has been resolved.
Do you have a test system where you could install FP3.1 and check the fix?
The only "workaround" I could suggest would be to ensure that all services needed for the schedule are running\enabled (Adaptive Job Servers and Webi Processing Servers). This will stop the Adaptive Job Server from its continual querying for those servers. The adverse effect of this is that the more unnecessary services which are running will necessitate increased network communication.
To check if this is the actual issue you are hitting, you would need to trace the schedule and check for messages like this in the logs:
[2010-08-27 12:02:08,769] [TID:24] [ERROR] [webi.PublishingHelper.<init>():89]: unable to retrieve all mandatories servers to proceed this job
Alternatively, log a message with SAP Support for further investigation.
<<Text removed>>
Kind regards,
John
Edited by: Matt on Oct 10, 2011 10:14 AM

Webi Publication - Do not send report by email when zero records

Hello,
I have a report that I am scheduling. It is using dynamic recipients and personalization based on the recipients. Some of the recipients will have zero records for the report and I do not wish to send the report by email to them. I have searched and found a "workaround" of adding a conditioned error in the footer to get a division by zero error if there are no records. However, the report still runs and gets sent to the recipient with no data. Any way to accomplish what I want to do?
I am using SAP BusinessObjects BI Platform 4.1 Support Pack 2 Version: 14.1.2.1121
My data sources are Excel, so I am not using a Universe for this particular application.
Thank You in advance.

I have been trying different options and the most promising one would be to generate a list of dynamic recipients that have data and output it to Excel file. I can use that Excel file as data source for a Webi Document that is going to be used as the dynamic recipient document in a publication.
One problem is I cannot automate the creation and replacement of an Excel file in InfoView folders. This means I would have to update the Excel file manually. Also it seems like the Webi document used for dynamic recipients must be refreshed and saved, otherwise the old list of recipients is used by the publication.

Prerequisites for webi reports 4.0 to view in Mobile

Hi,
Please can anyone provide me the details regarding Prerequisites for webi reports 4.0 and design studio 1.2 (like Server requirements,Bo Mobile requirements,supported components ) to view in Mobile .
Thanks in advance,
Regards
Sushma

Did you check the admin guides (available here: Business Intelligence – SAP Help Portal Page) ?
For example,
Design studio: http://service.sap.com/~sapidb/011000358700000146402014E/ds12SP01_admin_bip_en.pdf -Chapter 5.4

Test webi report for Mobile (iPad) with Xcode in a Mac

Hi everyone,
I need to develop some reports which will be visualized in an iPad.
I'm using a VM with Mountain Lion + Xcode. I know that Xcode is widely used by Mac developers. What I'm trying to achieve is the following:
1) Develop some webi reports for mobile, using MicroCharts, Scorecards, etc.
2) Test reports visualization without using a real Ipad (we don't have any).
Of course, no. 2) is the real problem. I'm trying to accomplish this using Xcode, anyone know the way? As far as I cocern, what I need to do is to give Xcode a proper URL (open document of developed report). Am I getting close?
Thanks in advance,
Pablo

Hi Pablo,
You can down the SDK for the SAP BusinessObjects Mobile app from the SMP. You can then use Xcode to generate an .ipa file.
Use the iOS simulator in Xcode to load the .ipa and then you will have the app installed.
Connect to you BI server with the app.
See here for info on using the iOS simulator https://developer.apple.com/library/ios/documentation/IDEs/Conceptual/iOS_Simulator_Guide/Introduction/Introduction.html

Webi report on mobile

Hi all,
when i view my webi report on mobile, the report comes with number of pages as the number of elements in my report, i am able to see only one chart in one page and for the next chart i have to go to different page. Is there any possibility that i may view more than one report element in one page. Also i am not able to see report background images on mobile.
I have inserted an image as background in my webi report (web intelligence rich client) and on that image i have a pie chart and a column chart.
so now i want to see the background image with the two chart on it in my mobile in a single page.
Thanks

Create an additional category called MobileDesigned assign your document to both categories Mobile and MobileDesigned. After this Web Intelligence will not automatically re-arrange your tables and charts. If it is still creating a next page, then your table and chart is oversized for an iPad, scale down.
Please check the free mobile tutorials at: sap.com/LearnBI
Best regards,
Victor

Schedule webi report using BW data source and send through email..

Hi all,
I want to schedule webi report and send it through email.
I am able to send through email.
here im got stopped how to schedule the report from bw data source . i have to schedule in webi infoview how to give date format in universe the report sholud run for (sysdate-2) daily
eg. today is 02-DEC-2011 if i schedule the report it should run for 30-NOV-2011. iam trying in both BW qyuery and CUBE im not getting how to give date format in
let me knw is there any solutions..
im using XIR3 3.1 sp3
bw 7.1
Integration kit sp3
Regards,
Ravi Sarma.

it is resolvede by keeping sysdate-2 variable at bw query side i have solved my issue.
Regards
ravi

Is it possible to send the Pdf format of WebI linking report through email?

Hi All,
I have created linking between 2 WebI reports through OpenDocument. I can schedule the parent report and send it to User Email as PDF format, But when the user click the link in parent report its not opening the PDF format of child report after passing the parameter from Parent report. It throws following error.
Is it possible to send the linked reports(without breaking the functionality of passing the parameter to Child report) to user who don't have access to BO environment? Please help me out.
User needs to get the Parent PDF report in email, once they click the link it should pass the parameter to child report and the corresponding child report should open in PDF format. (In Infoview "View Mode" i can able to achieve this, how about in Email?).
Thanks and Regards,
Tharini Prabhu

So to achieve my requirement, according to my understanding I have to do the following steps.
Please correct me if I am wrong.
1. Without BO credentials the user can’t able to access the Link and child report created using OpenDoc.
2. To overcome this I have to create one reserved userid through Admin and assign to all set of Users who will use the Reports.
3. Have to use Single Sign on function through SDK to avoid the popping window for entering credentials right ?
I can’t able to find the Sap Note 1326701 in http://www.sapossnotes.com/
Could you please provide me the details how to implement that?

Mobile vs Web Reporting on Emails

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