Mobile wifi mouse back and forward functions don't work

I just bought the hp wifi mobile mouse model MOWFFKUL and back and forward functions don't work and it's driving me crazy. I bought it for these specific functions. At first I thought that it was a broken mouse. So I went and returned it, got back home, and the same thing. I set the side buttons to other functrion options and they work. What the hell??? just the back and forward buttons don't. I'm losing my mind big time because I REALLY NEED those buttons/functions to work!! All the regular top buttons functrion fine, it's only the back forward setting that DOESN't WORK.

I restarted my laptop, and the buttons worked! For only 2 minutes. Then nada ever again. What a POS. Come on HP, give a solution. I bought and returned it twice, which makes this my third wifi mouse. What a waste of my time. I think I'm just gonna return this mouse and forget the wifi mouse. Functionality is more important than a freed up USB port. I bought it for the forward/backward buttons specifically. HP used to make wonderful products, but this experience bring that into question now.

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