MobileMe mail server offline

I am having lots of trouble sending mail using the outgoing MobileMe mail server - it continuously says it is offline. Do I need to reinstall my MobileMe mail account after Lion upgrade?

I have had no problem sending through Mobile Me from either Lion version of Mail, or any other device, including PC - just checked and mobile me server accepted my message fine and sent it on.
So it's not affecting me in Australia.
All functions of Mobile Me that I use are still functional - still not sure when I will need to shift over to the iCloud.
Ron

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Mail server Offline\Slow sending

General Information
Okay so I have a mail account through my website's hosting company. For the sake of this post we'll say my site is FearMyRage.com making my email [email protected] I send mail over SSL, and all ports and settings are correct in the Mac mail client (this has been verified 3 times including by my mail provider). I’m currently running 10.7.5
I have been having issues as of late connecting to my host's mail server and or sending slowly but this only seems to happen in Mac Mail (on my Work Mac). I have no issues connecting or sending on my iphone, and on my home computer (pc). And the webmail appears to also work quickly. So I know it's not my host company's email server.
The Actual Issue
Generally what happens is mail will get stuck in my outbox regardless of its size. I've sent test messages with less than 1KB in size that will sit in my outbox for 2 minutes. And they will either send, or get stuck and I will be prompted with Mail server is offline message. I will click the "Bring all servers online" button but nothing happens. The only way to get rid of this error temporarily is to actually close Mac Mail and re-open it. This will usually fix the issue 50% of time. The other 50% of the time it just continues to prompt me with the server offline message.
Steps I Have Taken
I wanted to verify if this was an issue with just my machine or Mac Mail, so I tried installing Thunderbird. Interestingly I was unable to verify my credentials and could never actually set up a mail account in thunderbird. What I found significant about this was when thunderbird tried to probe the server for the correct information it would immediately stop after hitting test. I would hit test and I would receive an immediate rejection saying a connection could not be made. Now I've set up my fair share of email accounts and usually probing the server should take at least 5- 20 seconds. The instant rejection has me thinking that there's a security setting somewhere in the Mac that is denying connections to unknown/untrusted domains. And it's causing issues when I try to send out. And re-connect to the server.
Question:
Any ideas?

Who is the e-mail provider and is the account(s) IMAP or POP?
Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages

Cisco Unity 8 problem: Partner Mail Server Offline

We are changing Unity 8 partner from exchange 2007 to exchange 2010. We installed the ES10, uninstalled exchange software, ran the server update wizard, installed the latest version of ExchangeMapiCdo.exe, ran permissions wizard, created mailbox for UnityMsgStoreSvc, created the throttling policy and then ran the message store wizard.
The exchange 2010 server version is SP1 with rollup 6.
The problem is that the unity is returning Information Store on the Partner mail server is offline. Two events are reported in the event viewer of the unity server:
•1) Event ID 110: The Unity Message Repository cannot communicate with the Partner Mail Server to deliver messages. Messages will be held in the temporary store until the mail server is available.
•2) Event ID 1017: The Information Store for the Unity System Mailbox on the Partner Exchange Server is offline during ExchangeMonitor Startup. All message notification processing is disabled until this has been resolved. When the Exchange Monitor detects that this server is back online, registration for notifications will proceed.
Now I set to 1 the registry key HKLM > Software > Active Voice > AvWm > 1.00 > Disable Server Status Check (DWORD) to disable the server ping check and to make AvWm assume that all Exchange servers are up all the time. Other events appeared in the event viewer including event ID 137 described as follows: Attempts to deliver Unity Message Repository messages have failed due to Unity configuration or connectivity issues with the Partner Mail Server. AvUMRSyncSvr will suspend message delivery for 300 seconds, after which message delivery will be attempted again. During this outage, messages may accumulate in the temporary store. 0x00002580
When I reset the same registry key to 0 I get warning events ID 1004 telling that each exchange server in my organization is offline. I also used the RPCtest.exe utility and it’s returning that the partner server and every other exchange server are online.
Does anyone have any idea how we can solve this problem ?

Couple of questions:
1. Did you follow the integration guide for this integration? The required tasks are outlined here: http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/using_exch2010/usingex2010withcu7x5x.html#wp46611
If you have not already done so, you'll need to make sure you cover all of the bases in the integration guide.
2. If you are migrating from 2007 to 2010 then you should have already had a mailbox for the message store service. Did you move the existing mailbox over to 2010 as noted in the integration guide? I ask because you state that you "created" a mailbox in your original post so it is not clear.
Hailey
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Gmail incoming mail server offline

Hi, for weeks my gmail account has been constantly logging out. Today I can't get on at all. The message is" the certificate for this server is not valid yet" any ideas.
What should my incoming mail server be?

Hello Macoda5,
Thank you for the details of the issue you are experiencing with Gmail on your Mac.
If you seeing this message when using Mail, I recommend verifying that your date and time are accurate. Use the steps in this article:
OS X Mavericks: Set date and time options
http://support.apple.com/kb/PH14090
If your date and time are correctly set, you may need to trust the certificate as described here:
If the mail server uses an SSL certificate that’s signed by an unknown authority (such as a self-signed certificate), Mail displays a message indicating that it can’t verify the identity of the mail server. Although you can connect to the mail server, Mail will continue to warn you about it each time you open Mail. To stop the message from appearing, indicate that you trust the mail server’s certificate.
Trust a certificate
Mail (Mavericks): If Mail can’t verify a server’s certificate
http://support.apple.com/kb/PH14934
Thank you for using Apple Support Communities.
Best,
Sheila M.

Mail server offline

Each time i try to send a new email from my mac account it times out, informing me that it is offline.
My mobileme subscription is ok as it still has till next june. I'm also having a problem publishing updates to my iwebsite. can anyone help?

That's so strange, I got Thunderbird, it says that my username or password is wrong. They definitely aren't, I can log in with them on gmail.com
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Outgoing/offline mail server errors (143 /and/ SSL checked?)

i am trying to do this zen and the art of motorcycle maintenance thing where i go through all my umpteen accounts on my desktop and laptop and check all the umpteen settings to try and troubleshoot an outgoing mail server / "offline" errors in mac mail. this seems like it is isolated to mac mail it would be REALLY NICE if there was some organization in here (or at least an explanation) so that all the possible settings (and all the various locations for them) didn't mean this effort is like 35 factorial with respect to possible mistakes that can be made.
/anyway/ i am reading various threads and my ISP service provider recommends port 143 for IMAP but i am seeing threads responses that highly suggest using SSL. however, if i change the checkbox next to the 143 port entry to have SSL checked this automatically changes the port to 993.
now i am not sure whether to replace the 993 with 143 as suggested or to leave off the setting for SSL.
any suggestions so i can isolate this setting from the thousands of variables that could be the cause of this (orther than it being basically embedded in the software and impossible to fix for one reason or another)?
it will be a real pain to change this setting (3 separate steps) on 15 different accounts (45 steps) on two different computers (90 steps for this one single variable) and then have to change it back again.
THANKS

i am trying to do this zen and the art of motorcycle maintenance thing where i go through all my umpteen accounts on my desktop and laptop and check all the umpteen settings to try and troubleshoot an outgoing mail server / "offline" errors in mac mail. this seems like it is isolated to mac mail it would be REALLY NICE if there was some organization in here (or at least an explanation) so that all the possible settings (and all the various locations for them) didn't mean this effort is like 35 factorial with respect to possible mistakes that can be made.
/anyway/ i am reading various threads and my ISP service provider recommends port 143 for IMAP but i am seeing threads responses that highly suggest using SSL. however, if i change the checkbox next to the 143 port entry to have SSL checked this automatically changes the port to 993.
now i am not sure whether to replace the 993 with 143 as suggested or to leave off the setting for SSL.
any suggestions so i can isolate this setting from the thousands of variables that could be the cause of this (orther than it being basically embedded in the software and impossible to fix for one reason or another)?
it will be a real pain to change this setting (3 separate steps) on 15 different accounts (45 steps) on two different computers (90 steps for this one single variable) and then have to change it back again.
THANKS

Can't log in to my (mobileme) email on Mail/Server rejecting password, Can't log in to my (mobileme) email on Mail/Server rejecting password

Hi all,
I went to check my email in mail last night and my mobileme account was offline. (Gmail account is online no problem). I clicked to take it back online, but it wouldn't accept my password. My parents also have this address on their mail (2 x macbook pros on lion, 2 x iphone 4, 1 x ipad4 -if this is relevant!) as its our main business account. The same situation was on their devices.
I came into the studio this morning and tried the following on my computer:
-Re-setting password on iforgot. (This took a few attempts as I can't use alternative email address as it doesn't work and is years old, and it kept telling me my security question (Bday) was wrong when it was correct...) I got there in the end and changed the password successfully.
-Went to remove keychain, but there was nothing there at all for the account
-Deleting account and re-setting up. This didnt work, as it wouldnt accept my password (new or old).
This happened a few weeks ago as well, and resetting the password and resetting the account worked.
I also did the same on my parents devices, and the new account was set up fine, so we can at least access the emails via their computers.
The differences between the computers, and what I'm guessing the problem is, I am on Snow leopard (10.6.8), on old version of mail (4.5) and obviously not connected to icloud. They are on lion and the latest versions of mail, and on icloud.
I desperately don't want to upgrade to lion as I run lots of expensive software off my machine, (photoshop, illustrator, indesign, after effects etc) and don't want lion to mess them up.
Do you think the fact i'm on such an old version is the problem? Why would the account have been taken offline on the other devices initally though?
I have had different messages popping up:
"The MobileMe IMAP server “mail.me.com” rejected the password for user...."
"Logging in to the MobileMe IMAP server “mail.me.com” failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn’t correct, you cannot receive messages."
And something about the certificate not being secure.
Sorry, this has been all over the place - very behind now and rushing!! Hope it makes sense and someone can help soon, as I need to send a ton of emails this afternoon off my machine! :-) Thanks in advance!!

comicstripper1 wrote:
I desperately don't want to upgrade to lion as I run lots of expensive software off my machine, (photoshop, illustrator, indesign, after effects etc) and don't want lion to mess them up. ...
You can continue to run most PowerPC software in Mt. Lion by installing Snow Leopard Server into Parallels 8:
[click on image to enlarge]
Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only).

TS1307 outgoing mail server (SMTP): offline?

I am able to recieve email but can send, getting message "username or password for [email protected] is incorrect.....went to mail and it's telling
me that 'outgong mail server (SMTP): offline.....how do I get it "on-line".....

Don't delete te old account yet.
I think they're slowing nudging people to the fact that MobilMe & .mac is going away shortly in favor of iCloudinees!
MobileMe & dot Mac will still work last I heard.
iCloud Mail setup, even in 10.4/10.5…
Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

HT4864 I am getting a triangle with an exclamation point next to my inbox...it says: There may be a problem with the mail server or network. Verify the settings for account "MobileMe" or try again. The server returned the error: Mail was unable to log in

I can send but cannot recieve email
This is the messege I am gewtting:
There may be a problem with the mail server or network. Verify the settings for account “MobileMe” or try again.
The server returned the error: Mail was unable to log in to the IMAP server “p02-imap.mail.me.com” using “Password” authentication. Verify that your account settings are correct.
The server returned the error: Service temporarily unavailable

Also if I go to system preferences accounts and re-enter the password it fixes the glitch sometimes.

I keep getting a message "The MobileMe IMAP server ... rejected the password for ...." I can use that password when I go to iCloud, but my e-mails won't download to my computer. What's the mix-up?

I keep getting a message "The MobileMe IMAP server ... rejected the password for ...." I can use that password when I go to iCloud (and to this discussion), but my e-mails won't download to my computer. What's the mix-up?

If the setting is greyed out perhaps you have restrictions enabled that would prevent someone from changing accounts. Settings>General>Restrictions>Allow Changes>Accounts.

My mac mail is now offline. The pop up says There may be a problem with the mail server or network. Verify the settings for account or try again. Any one know how to get my mail back on?

I down loaded the new free os x yosemite today and now my mail is offline. Several pop ups that say there is no connection.
Verify the settings for account or try again.
The server returned the error: The certificate for this server is invalid.
I have not changed a thing and now I have no emails coming or going. Since it is my communication line to many of my clients, I am in need of some answers asap.
Thank you.

I recently have been trying to find out why my email won't go online. A window pops up stating The identity of "pop.qwestoffice.net" cannot be verified. The certificate for this server is invalid. You may be connecting to a server that is pretending to be "pop.qwestoffice.net" putting information at risk. It asks to connect anyway? Anyone out there have a clue? I am losing my contacts with my clients.

TS1307 my "outgoing Mail server is offline and I can't get it back online

I can send and receive emails from my iphone, ipad and online mac account, but can not send emails on my mail from my macbook, it stopped working suddenly a few weeks ago and says all my outgoing smtp's are offline, how do i get them back online?

Thanks so much for the quick response.
I did repair permissions and tried Mail again, then decided to double check the Mail Prefs of my MB Pro (where Mail works fine) and the iMac (G5 I think?). And do I feel stupid: the outgoing mail server on the iMac was smtp.mac.com whereas the server on the MB Pro was smtp.me.com! So I changed that and now Mail can be sent from the iMac.
Thanks so much, I love these forums. Whenever I have a problem, I check the forums first!
Cheers,
Laurie

Mail server "destroy" MobileMe account

Hi,
What a mess I did! Like 99% of mail population I started a thing without reading "the manual" first and...
So, I have MacMini (Intel, 6 month old) which is not in use and I tough to try SL Server.
While installing I "checked" all services like mail, file, Chat... I write server name (e.g. server) and entered my domain (e.g. somedomain.info) and server created server.somedomain.info. Further on I created users ...
The great thing of this OS is that as Administrator, you can send invitations with automatic set up for clients (you guys know that)... and I sent this invitation to my MobileMe mail, which I entered while creating users (user and admin on server is Jon Doe). I received this invitation mail on my MBP and clicked "automatic set up" and since then I cant send any mail from my Mail application via MobileMe account. While trying to send new mail from Mail app, I have option to send it via (or from) my other mail account (IPS account and server, like AOL) and second option is via server.somedomain.info (which is not working) ... my MobileMe account just disapered!
I tried to delete this account from Mail preferences, but in a instance is automatically recreated, I disable mail service for me as an user on server, but nothing ... I tried do disable this account in Mail application, but in an instance two more accounts are automatically created (these two I can delete)...
So, I think that clicking on "automatic set up" in this invitation mail some code is saved or installed somewhere on clients computer or something! How can I delete this action or delete this "automatic set up" thing?
Oh yes, at the moment I don't want to use mail service on my MacMini server (but I want my MobileMe account back ... it is very important), so configure it is not a solution.
Shutting down and reinstalling the server is not an option as well, because I'm currently running a web project and on this server I have a site development preview for my customer.
Many thanks for any help,
Matej

Finally an answer.... I'll try it tomorrow on clients' computers.
Now I will look for an answer on the next question: why I sometimes can and sometimes cannot make working mailaccounts.
Same (new) server, same settings.
Then also: since trying and changing this, my iMac and laptop do not send mails anymore from home. Spending hours and hours, then suddenly some accounts will work. No sending though. Will look further on this site hoping to find an answer.

Can not send be-mail os10.9.4 server offline !!

can not send be-mail os10.9.4 server offline !!

Hey there mikeneiris,
It sounds like you are not able to send any emails because the account is showing as offline. I recommend these steps from the following article to help you get that going again:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925?viewlocale=en_US
To take an account online, click the lightning bolt icon. Or choose Mailbox > Online Status > Take [account name] Online, or Mailbox > Take All Accounts Online.
If you can’t take an account online, make sure you’re connected to the Internet. If a warning icon appears after the account name, click it for more information.
Use Connection Doctor
Some mailbox names can appear dimmed if you don’t have permission to access them, such as “public” mailboxes on a server, or if the mail server is unavailable.
Thank you for using Apple Support Communities.
All the best,
Sterling

Why has mail suddenly started saying that my outgoing mail server is offline?

Why has mail suddenly started saying that my outgoing mail server is offline?
I can receive mail from my ISP using Apple Mail but as of this morning I can't send via my ISP.
When I check Mail preferences, they say that my ISP's outgoing mail server is "offline".
I haven't changed any settings, so what's gone wrong? I need a fix. At the moment I'm having to use Gmail.

If your email is hosted by Google then there are several known issues with Apple Mail under Mavericks accessing Gmail. Using a web browser is a good backup. In Apple Mail you can goto the menubar, choose Mailbox and choose take all accounts offline. Then bring them back online. Worst case you may need to delete and readd the account (usually if something was setup wrong) Menu bar - Mail > Accounts.
If you have turned on 2 step Google Authentication then you'll need to issue a specific email password for Apple Mail to use to bypass authentication. Google the steps.
Best of luck in getting your mail server online. Hopefully you can specify multiple servers in settings.

MobileMe mail server offline

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