MobileMe to iCloud transition storage
Hi I am a previous MobileMe user who switched over to iCloud on Wednesday morning. I only received 5gb of storage. I was under the impression MobileMe users would receive 20gb for being an existing MobileMe user plus the 5gb that every user receives free. Has any other user experienced this sort of situation? Any suggestions on how to fix it? Of course, AppleCare is swamped with phone calls and I have not been able to get a hold of anybody to talk to.
When I registered with iCoud, I did get an email saying I'd get an extra 20 Gb, but I was on the free trial when they stopped taking new users so I didn't figure I would. But when I switched everything over from MobileMe to iCloud on Thursday, I did see that I had 25 Gb of storage. I used the same Apple ID I registered MobileMe with. By default, iOS 5 uses the ID you use with iTunes, which for me is different than MobileMe. I had to delete the account they created with my old Apple ID that I've had since the beginning and re-enter my MobileMe ID. But the 20 Gb did not show up until I made the switch in my MobileMe account.
Here's the text of the "Welcome to iCloud" email:
"Dear Stephanie,
Congratulations on moving to iCloud. You can continue using [email protected] for email.
One of the great things about iCloud is that it comes with 5GB of free storage for Mail, Documents, and Backup. As a MobileMe member, you also get a complimentary storage upgrade until June 30, 2012. As a reminder, your purchased music, apps, TV shows, and books, as well as your Photo Stream do not count against your iCloud storage.
Sincerely,
Apple"
Similar Messages
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MobileMe to iCloud Transition Problems Still
I have sent the following enquiry to Apple, but before I get my response anybody got any ideas?
I am having major problems with moving my mobileMe ID to iCloud. I last tried it a few moments ago, 23:00 on the 16 October 2011.
Every time I try I get the error saying that the server is too busy and to try again later.
I, then, on the same iMac, signed into my Dad's MobileMe account ([email protected]) and managed to move that to iCloud immediately without any problem, so I do not believe that my problem is still that the servers are too busy. There must be a problem with my account on your system that is preventing me from transitioning to iCloud.
I have tried using both my [email protected] and [email protected] email addresses.
My iMac is running OS 10.7.2 and the latest version of iTunes and all my mobile devices iOS 5.When I registered with iCoud, I did get an email saying I'd get an extra 20 Gb, but I was on the free trial when they stopped taking new users so I didn't figure I would. But when I switched everything over from MobileMe to iCloud on Thursday, I did see that I had 25 Gb of storage. I used the same Apple ID I registered MobileMe with. By default, iOS 5 uses the ID you use with iTunes, which for me is different than MobileMe. I had to delete the account they created with my old Apple ID that I've had since the beginning and re-enter my MobileMe ID. But the 20 Gb did not show up until I made the switch in my MobileMe account.
Here's the text of the "Welcome to iCloud" email:
"Dear Stephanie,
Congratulations on moving to iCloud. You can continue using [email protected] for email.
One of the great things about iCloud is that it comes with 5GB of free storage for Mail, Documents, and Backup. As a MobileMe member, you also get a complimentary storage upgrade until June 30, 2012. As a reminder, your purchased music, apps, TV shows, and books, as well as your Photo Stream do not count against your iCloud storage.
Sincerely,
Apple" -
Massive Spam with MobileMe to iCloud Transition
Since the transition form MobileMe to iCloud, my Mail has been innundated with massive new spam - medication sales and Vimeo false emails are especially numerous these days. Are others experiencing this? iCloud has burst open with a massive spam storm. This deluge of junk mail is unlike anything I have ever seen. I am aftraid if there is no improvement, I may need to migrate yet again. This is intollerable. Curious what others are experiencing.
I have send several mails to [email protected] without any results.
Every day i got a SPAM mail from the same sender ... every day i forwarded that message to Apple.
On my iMac the mail go's to my spam-folder only it apears on my iPhone & iPad.
How to get this spammer out of my mailbox? -
HT5225 MobileMe to iCloud storage
Is ther no open storage? For example, I have PDF files on MobileMe,(iDisk) but can't seem to migrate them to iCloud
There is no iDisk in iCloud. You will need to find alternatives for storage such as SugarSync, ADrive, or MediaFire.
Basic Information About Moving From MobileMe to iCloud
Apple IDs and iCloud
Creating an iCloud account- Frequently Asked Questions
Frequently asked questions about the MobileMe transition and iCloud
MobileMe services that no longer sync after moving to iCloud
MobileMe- About moving to iCloud -
I have .me and .mac email accounts on my iPhone 4. I thought I had successfully transitioned from MobileMe to iCloud, but something must be wrong. iCloud seems to work fine on my computer and, with the exception of two email accounts, seems to be fine on my phone. Can/should I delete the accounts on my phone and start over? It is somewhat of a nuisance to have two email accounts and double the amount of emails. The only thing different about the two iCloud accounts is the email addresses. Thanks.
Well, seems I managed to unscrew this...I deleted my iCloud mail account and reinstalled it on my phone. That got rid of the duplicate .me/.mac email accounts.
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Transitioned from MobileMe to iCloud, need iCal help!
I've made the transition from MobileMe to iCloud. My Macbook's system prefs shows on iCloud account, using my mobileme email. My iCal however, only shows my me.com calendars, while the iCloud.com online calendar only shows the two default calendars. Am I missing something?
I am in EXACTLY the same boat.
Double points to the correct answer!
Good luck Chris. -
before upgrading to Lion, I switched from MobileMe to iCloud. At that time I used my MobileMe user name and password. I purchased additional storage space to 20GB. I was unable to send any emails during this time. After researching, I upgraded to Lion and changed my icloud mail usuer name and password from the original I used from mobileme. How do I get my upgraded storage to my new account. I intend to delete the first one.
Please help!Welcome to the Apple Community.
Unfortunately you can't, the additional storage belongs to your first account, you can't transfer it. -
After transition from mobileme to iCloud everything seems working as expected, except from my music that doesn't sync within devices. Any suggestions?
Hi pvonk,
Thanks for the tip...I just logged onto iCloud.com and the folders/mail are correct (compared to my laptop). This tells me the problem is on my phone. So I will try an erase/restore to see what that does!
thanks,
N. -
Anyone know if email aliases will be supported when I convert my account to iCloud? How about email only accounts?
-LSuggest you look at Frequently asked questions about the MobileMe transition and iCloud. It specifically states you keep you email and all aliases. For more help see:
Apple iCloud Related Support/How-To/Troubleshooting Docs:
Apple IDs and iCloud
iCloud: iCloud security and privacy overview
MobileMe: About moving to iCloud
Frequently asked questions about the MobileMe transition and iCloud
iCloud: Troubleshooting the move from MobileMe to iCloud
iCloud: MobileMe services that no longer sync after moving to iCloud
iCloud: Supported system requirements
iCloud: What if my device or computer doesn't meet iCloud system requirements?
Creating an iCloud account: Frequently Asked Questions
iCloud: Managing your iCloud storage
iCloud: Purchasing iCloud Storage and Billing
iCloud: Resetting your Photo Stream
iCloud: Calendar & reminder data removed from iCal when disabling iCloud Calendar
MobileMe: Advanced iCal troubleshooting for MobileMe Calendar data
iCloud: What version of Windows software am I using for iCloud? -
HT4597 mobileme to icloud, e-mails did not transfer.
When i transitioned mobileme to icloud, not all of my e-mails transferred. How can I access the emails that did not transition>
From your backup.
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Just moved from DotMac/MobileMe to iCloud
and it is worse than I expected. I only use the mail part of MM and I've LOST the 2 most important features of the email:
I can no longer retrieve my mail from iCloud using my GMail account
So I have no way to get mail sent to my @mac.com address except by using my iPhone.
More importantly, I've LOST my @mac.com outgoing email address even though I specifically used that address for the transition
Now any messages I send will have a freakingly inane @me.com, which I NEVER asked for or wanted.
More and more, I'm becoming convinced that Apple doesn't want my business after 28 years of being a loyal customer.
I'll have to see what email subscriptions are set to the @mac.com address and change them to a NON-Apple related address. Then I will turn off iCloud Mail on my iDevices.
If anyone knows how to get iCloud email to be checked/retrieved by GMail, please let me know. Supposedly you can set the mail up to be forwarded, but I can't find out how to do this using my iPad/iPhone. Anyone know how to do it?Yes, I read it but he didn't tell me anything that:
1. I had NOT ALREADY tried
2. I CANNOT do because of hardware limitations.
Taking his points one at a time:
A. Logging into http://www.icloud.com/
1. I can't do that on my desktop computers because NONE have Lion because NONE have a Core2Duo processor. IIRC, my web browsers can run on Lion but when run on pre-Lion OS, it doesn't work.
2. I have tried to log in on my iPad but I ONLY get the THREE (3) options I listed in my reply.
B. My @mac.com address not working for OUTGOING email
1. When i write an email message on my iPad/ iPhone, it is sent with the From and/or Reply headers set to @ME.COM, not @mac.com. I specifically mentioned this in my reply. I also specifically mentioned in BOTH posts that I HAD used @mac.com when moving from MobileMe to iCloud.
C. Update iCloud server settings
1. This is WHAT I'm trying to do. But I can't find a way to do this via my iPad/iPhone; it seems to require going to http://www.icloud.com/ (See A above)
D. Setting up forwarding
1. AGAIN, that requires going to http://www.icloud.com/. (See A above)
So I'll ask each question again
1. How do I setup forwarding of iCloud email using my iPad/iPhone?
2. How do I, using my iPad/ iPhone, setup my OUTGOING iCloud email to use @MAC.COM in the From and Reply To headers?
3. This is new. Can I use a Public Access computer a my local Public Library to go to http://www.icloud.com/? -
MobileMe to iCloud: Frustrating Mess... help!
Hello- Apple should just get out of the cloud computing space. They are awful at it (opinion). Now, on to the problem:
- I was on snow leopard and got an email from Apple saying to go ahead and transition .mac/.me mail and I'll still be able to use it on Snow Leopard. I did.
- Now I can no longer see any historical sent mail since that switch date. No matter where I look (online, or in Outlook), It's not being saved.
- When I go to iCloud, it says to go to mobile me to make the switch.
- I go to Mobileme and log in and it says to convert to iCloud (which I did), so I do it again.
- Out of pure frustation, I upgraded to Lion (awful version of OS X in my opinion, but oh well), and when I go to the iCould Control Panel, it has asks me to convert my account, but I already did.
- Now, iCloud or mobileme is sending all my email from .me when I was orginally a .mac. The problem with is that some systems are looking for .mac and I am now being dropped into spam filters of reciepients systems. Nice Apple!
So, I seem to be stuck in many many loops here... Did someone say an Infinite Loop... Yup... that's where I am.
So... How they heck to I get everything over to iCloud and use it with Outlook on my Lion based machine. I called Apple, but there is no phone support unless I buy a new computer... Nice!iCloud is free.
Basic Information About Moving From MobileMe to iCloud
Apple IDs and iCloud
Creating an iCloud account- Frequently Asked Questions
Frequently asked questions about the MobileMe transition and iCloud
MobileMe services that no longer sync after moving to iCloud
MobileMe- About moving to iCloud -
Alternative to MobileMe and iCloud migration
I already have a MobileMe ID and a separate Apple ID. I want to transition my existing data (Calendar, Contacts, Bookmarks) from MobileMe to iCloud but I also prefer to be able to use the same sign in ID for both iTunes and iCloud. I have read the various issues regarding inability to merge IDs. I have therefore come up with the following solution and hope someone can offer any advice before I go ahead with it. Note that I have yet to upgrade to the new iOS on my devices.
My MobileMe data is currently synced between my various devices and my iMac. What if I was to backup Calendars, Contacts and Bookmarks on my iMac before cancelling my MobileMe service. I could them import these back into each of the respective applications on my iMac. Then I also remove the MobileMe service from my synced devices. Then I would sign up to iCloud using my Apple ID and upgrade the iOS on my devices and hopefuly will have synced data across all and be using one single ID.
Will this work? Is there any downside I have not considered?
ThanksDon't count on it! Both my iPad and iPhone4S are on 5.1 and both are having problems right now!
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My kids and I all use the same credit card and password for app and music purchases. I'm assuming we all use the same apple ID too. (not sure) We can share apps and music although we all have our own itunes libraries. Is it possible for only me to use the icloud online storage without making this available or visible to the kids or do we all have our own storage?
I just checked and they have already sucked up all my online storage. Ahhh techy teens! I think I will just leave it at that and back my own stuff up on my computer. Less confusing
Thanks for all the help! I am definitely more educated now and I'm off to check that cc bill too. -
Can you share iCloud drive storage with family members?
Seems like this would be a common question but Apple Support search came up empty. So, can you share iCloud drive storage with family members?
Welcome to the Apple Community.
You can share they space if they all use the same Apple ID, but that's not really a good idea, because you'll then share contacts, calendars, photos etc etc.
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