Mobilesync

If youre like me and your Mobilesync (iphone backups) file is getting too large and filling out your HDD try this
http://www.smaier.net/blog/how-tos/change-location-mobilesync-folder-mac
Works a treat

Thanks for the reply.
On 1.4.3 i get blanc page with firefox. But i also have Beehive1.4.1, and on it i get:
====
Oracle Beehive R1 Mobile Data Sync Service
since Wed Feb 04 13:35:50 EST 2009
now Wed Feb 04 13:39:48 EST 2009
Active Requests/Limit: 0/100
Total Requests: 0
Md5 Authentication: Not Supported, Not Required
Sync Service: Enabled
Contacts Sync: Enabled
Calendar Sync: Enabled
Notes Sync: Enabled
Email Sync: Enabled
====
And synchronization with 1.4.1 successfully.

Similar Messages

Hello, I want to restore a backup on my Iphone 4S, but in i-tunes it's not vissable. When I'll look on te pc: (username)\Application Data\Apple Computer\MobileSync\Backup\ it's there! How can I get this backup to my iphone or itunes? Thanks in advance!

Hello, I want to restore a backup from this afternoobut in i-tunes it is not visseble. When I'll look on te pc: (username)\Application Data\Apple Computer\MobileSync\Backup\ it's there! How can I get this backup to my iphone or itunes? Thanks in advance!

Follow the steps in this article to restore from iTunes back up:
http://support.apple.com/kb/HT1766
Since you say you cant see the back up in iTunes you should be able to see it when following the last step where it says for iTunes 10.7 or earlier. Dont worry as this step also works for iTunes 11.

How to move mobilesync back up to Itunes so I can restore my Iphone?

Last night I needed to restore my iphone. It had too much "other" space and therefore would not backup to Icloud, so I went to the apple store and they told me I would have to back it up to itunes. Last night I backed my iphone up at 3:31pm. I then reset my iphone settings, and my iphone started to back up from the back up I had just created. It said it would take about 30-35 minutes to complete the restore. At 3:34pm the plug came undone during the restore, I plugged my iphone back in and it seemed to have overwritten my back up and created a new one at 3:35. My old one had disappeared from 3:31. I restored using the 3:35 back up, and it only brought back regular apps, no contacts, no photos, nothing but apps. At this point I called apple and was on the phone with them for an hour, and ultimately was able to restore using am incomplete icloud back up from january 2nd, that was unable to finish because of the lack of space. This only brought back my contacts, NO photos or anything else.
ANYWAY, today I did some googling, and learned about this spot on my computer called "Mobilesync." It was here where I found my back up at 3:31... I was excited when I found it, because I am pretty sure this is the back up I started with, but yesterday it had not appeared when I opened itunes and then went to preferences, it only had the 3:35 back up. DOES ANYONE know how to bring this back up which is in the mobile sync folder into itunes so I can restore it??
PLEASE help!!

Hello Rob,
Welcome to Apple Support Communities.
One of the articles linked below can help you resolve the issue with your iPhone 4S not being recognized by iTunes on your computer, use the first article if you have a PC and the second if you have a Mac.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
iOS: Device not recognized in iTunes for OS X - Apple Support
Ciao,
-Jason

I moved the mobilesync path where my backups should be stored. However, since then I moved some folders around which I think is the source of my error. I can no longer backup my iphone. How do I fix this?

A while ago, I moved the mobilesync path so that it would stop trying to backup onto my C drive. However, since then I moved some folders around which I think is the source of my error. I can no longer backup my iphone It just tells me that the backup is corrupted. When i go to preferences, devices, and look under backups it is empty. How do I fix this?

Howdy there mjspace1994,
It sounds like you are unable to backup your phone after moving the mobile sync folder from its default location. If moving it back manually does not resolve the issue, I would next use either of the following articles to remove iTunes from your computer and then re install it. The articles outline the proper order to remove them in, and step by step instructions:
Remove and Reinstall iTunes and other software components from Windows XP
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Thank you for using Apple Support Communities.
Take care,
Sterling

My MacBook Air keeps alerting that the startup disk is full and I've deleted applications, iTunes and MobileSync backups. What else??

I don't consider myself an advanced Mac user but I'm really trying to use my Macbook Air much more than I do... but the biggest hurdle for me is that it's been alerting me that the startup disk has been full for several months now no matter what I do. I'm on 10.9.1 OSX and can't even update to the newer version because I'm always out of space. I have 4GIGs of memory and a 60GB SSD of which 52GB are in use. Using OmniDisk Sweeper, I see I have 14.6 GB in Library of which 8.1 GB is Mail and 5GB is Application Support (and I have nearly 480 MB in Caches and 191 in Containers, 131MB in Messages). As for the rest, I've deleted my iTunes content multiple times but my iTunes library STILL says 1.7GBs in Music. I also have 672MB in Movies which I moved to an external drive and trashed so I'm not sure what still exists here. I only have 2 movie files and I deleted them both! I also have 16.9 MB in hob, whatever that is.
I have 32.8 MB in Logs, 19.8 in Safari, 7.9 MB in Calendars, 5.6MB in Google, 4.3MB in Preferences (!!), and 1.6MB in GameKit (not sure what this is), 1.1MB in KeyChains.
I'm just not sure what's going on. I have everything backed up via SuperDuper on a huge external drive and when I delete on my Mac, it doesn't seem to "take." Is is syncing that's the problem? Are my iTunes music files from my iPhone reinstalling back on the Mac as are all my photos and movies? I don't have that checked in iTunes so that shouldn't be happening either.
Again, I'm not an advanced user so maybe I'm not completing a final step to make sure it doesn't sync with my other devices (I also have an iPad mini). I like to get messages on my Macbook Air when I'm not near my phone but if it means I have 131MB in Messages that I can't pare down, I'd rather not. I see no way to reduce the Messages file so that it's not so large. I definitely want to get a handle on this before I even consider upgrading to a Macbook with more RAM and a bigger hard drive.
Final thoughts: Should I delete my mail accounts and just check mail on the web? Can I delete most of the files in Application Support or leave them alone? What's the difference between the MobileSync files and the MSYNC files?
Thanks in advance for help!

Go step by step and test.
1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Empty Trash.
   http://support.apple.com/kb/PH13806
3. Disk space / Time Machine ?/ Local Snapshots
Local backups
   http://support.apple.com/kb/ht4878
4. Delete old iOS Devices Backup.
    iTunes > Preferences > Devices
    Highlight the old Backups , press “Delete Backup” and then “OK”.
    http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
    This will take a while. Wait until it is finished.
    System Preferences > Spotlight > Privacy
    http://support.apple.com/kb/ht2409

Can I move MobileSync to a hard disk other than startup volume?

I have been told many times by others 'in the know' that you have to keep certain files on the start-up volume. However, I have 2 internal HDs on my iMac, and the SSD (start up volume) is quite small - only 250GB. The other drive is 1 TB and I have about 15 TB of externals available via Lightning connection. The problem is that the internal SSD is continually filling up, and since I have several mobile devices I am synching with iTunes, they are gobbling up tons of disk space on the startup volume. Is it possible to move MOBILE SYNC to a different drive? There is nothing in 'preferences' for mobile sync that can specify the volume where these files should be stored. They are taking up almost 85GB of disk space. My temptation right now is to clone the 1TB internal over to an external drive, then clone the SSD internal over to the 1TB internal, and make that 1TB internal drive the new startup volume, but it would require reformatting and reinstalling operating system software, since there isn't any on that drive.
I am sort of 'stuck' because when I setup a replacement iPhone on Monday from a backup of the previous phone (that had a defective antenna), about 100 recordings in the RECORDER APP were not restored to the new iPhone, and I need to dig through some iPhone backups to try to find one that might have them on it. I hate to lose some of those very valuable recordings from a one-week intensive graduate seminar. Any suggestions for pruning the startup volume?
Disk Inventory X is showing only 7.2GB of open space and 225.8GB full on the SSD startup volume. Here are the big space 'hogs:'
Users - 168.5 GB (library 151.3GB; movies 15GB, which is odd, since all of the movies are stored externally.) In 'application support, MobileSync is taking up 82.5GB and Mail is taking up 47.9GB. (some of this mail goes way back, and needs to be archived, but I am not sure if that possibility exists in current OS)
Applications - 16.5 GB
Library - 11.5GB
iMac - intel (3 yrs old)
OSX 10.9.5
iPadAir
'the new iPad'
iPhone 5S
various other mac devices...

Well iTunes itself takes up virtually no space. I believe what you are suggesting is a move of your music files. Now these files can be moved to another drive and iTunes will act just like normal. The catch is that your music files pretty much have to be in one place. If you already have all your music stored in the My Music/iTunes/iTunes Music folder than you should be good. If you do not its a little trickier. In your preferences menu of iTunes under the advanced tab there are the options to "Keep iTunes music folder organized" and to "Copy files to iTunes music folder when adding to library". You will want both of these checked. Then under the advanced tab (The one not in the preferences menu) There is an option to consolidate library. This will copy all the music in your library not in the iTunes folder to the iTunes folder. Thus you will want to delete duplicated when the process is over. (If your drive is too slim on space for this opperation... then I don't know what to tell you.) With all your music in the iTunes folder just drag and drop said folder onto the new drive. Then under the advanced tab in preferences the first option is to change the location of your iTunes music library. Simply change it to where you have stored your library on the new drive and you will be set to go.

How to restore MobileSync Backup from Hard Drive to new iTunes?

I am in serious need of help!
My laptop which had Windows 7 running was crashing down after 4 years. When I brought it to the service center they took my internal drive out to save all the data before too late.
The problem is I never had the chance to backup my iTunes properly, and now that I'm usiing a new computer, how can I possibly retrieve all the old data?
The internal drive from the older computer has now been made into a hard drive. I just downloaded the same version of iTunes I was using on this new computer, but how can I possibly restore my older iTunes library. I don't care very much about the music actually, but the mobilesync backup, like messages, notes and etc.
Thnaks in advance!

Restore from Backup > http://support.apple.com/kb/ht1766

I don't have a Mobilesync folder

Hi! I recently got an iPad mini. I'd like to delete the Mobilesync folder on my Macbook because the iPad takes so much space.
I know Mobilesync is supposed to be under the "Application Support" folder but Mobilesync wasn't there when I checked out the Application Support of my laptop.
Help, please! Thanks in advance!

No you don't want to delete the MobileSync folder because that is where your backup is stored.
You probably have way more junk on your Mac than that MobileSync folder accounts for in storage capacity anyway. Get an external drive and copy some of your infrequently used files onto the external drive and leave the MobileSync folder in place.
If you insist, this is where the folder should be.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/

I cannot find MobileSync folder under ApplicationSupport after I backup my iphone on iOS 10.9.5

I backup my iphone 5 to my Mac iOS 10.9.5, after backup cannot find MobileSync folder under Library/ApplicationSupport

redwise wrote:
This actually did not help me, but I can't figure out how to delete my response. I don't have a mobile sync folder and I do not understand what is meant by "Go menu."
The Go menu is the 5th one (from the left)
you do have a mobile sync folder
And you can not delete your response.

I have a 30 GB MobileSync folder and no room on my drive

can i delete the older folders in this MobileSync folder and just leave the most recent?
all these folders have gibberish names and 30 GB is a huge amount of space to take up on my drive.
THANKS

Howdy hotweheels22,
If I understand correctly you are concerned about the amount of space being taken up by the Mobilesync folder on your computer. This is where your backups for your iOS devices are stored.
iTunes: About iOS backups
Where are iTunes backups stored on your computer
The folder where your backup data is stored depends on your computer's operating system. Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in these places:
Mac: ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
If you want you can delete some of these you can do so with this info from the same article:
Delete a backup in iTunes
If you want to delete a backup created by iTunes, follow these steps:
Open iTunes Preferences:
Windows: Choose Edit > Preferences.
Mac: Choose iTunes > Preferences.
Click Devices (the iOS device doesn't need to be connected).
iTunes will show the phone number, IMEI, and serial number of the backed up iPhone when you position your mouse pointer over a backup (iTunes shows only the serial number for iPad and iPod touch). You can use this to find the backup you want to delete.
Select the backup you want to remove and click Delete Backup.
Confirm you wish to remove the selected backup by clicking Delete Backup.
Click OK to close the iTunes Preferences Window.
Backups that have a date and time stamp in the backup name are copies of backups created by restoring the iOS device. The date and time in the left column are when the restore-from-backup occurred. The date and time in the right column are the last synced date; this shows how current the data is.
Thank you for using Apple Support Communities.
Regards,
Sterling

I have moved the mobilesync backup file as my C: is full. Whenever I delete the old mobilesync file and connect a device, iTunes rebuilds mobilesync in its original location. Can I stop this?

My C drive is full so I moved the MobileSync back up file to another drive using "junction". Problem is now that iTunes rebuilds MobileSync backup file in its original location on C drive. Any ideas how I can stop this?

i also just move my library to a NAS. i suggest you do this:
launch iTunes and point iTunes media folder location to the volume/shared folder on NAS. quit iTunes.
copy the iTunes folder from <MacintoshHD>/users/<yourname>/music to the NAS.
launch iTunes while holding option (⌥) and click on choose library when prompted. select the iTunes folder you just moved to the NAS.
you must make sure the volume/shared folder on the NAS is mounted on your desktop before launching iTunes but from now on the media folder location should stick (it does for me).

What exactly is in that MobileSync folder?

Hi all,
I have been attempting to clear up some of that mysterious "other" that's taking up a large chunk of my MBP's storage. Based on this link, http://appletoolbox.com/2014/02/mac-os-x-what-is-other-storage-and-how-to-remove /, I found that I've got ~16gb hanging around in the MobileSync folder. I'd like to know what I'm getting rid of before I actually delete it all. Anyone know?
Thanks for any help!

The MobileSync folder usually contains iPhone, iPad and iPod touch backups made with iTunes, so if you do not need them and they do not have any data you may need, you can remove them. To do that, open iTunes and go to iTunes menu (in the menu bar) -> Preferences -> Devices.

"MobileSync stopped working" & "Yahoo Go Sync Client" error while syncing

I know the iTunes 9.1 update errors have been reported in this forum. Not sure if others are experiencing the same issues of syncing. I have an iPhone 3G and I sync my calendar and contacts via iTunes to my laptop. I use Microsoft Exchange for e-mail syncing not Mobile Me.
I am receiving the error "MobileSync stopped working" since the iTune 9.1 update. I am also getting Yahoo Go Sync Client error with the MobileSync error. I am running Windows Vista with MSOutlook 2007. I have restored my IPhone. I uninstalled and reinstalled iTunes on my laptop. I unstalled and reinstalled Apple Mobile Device Support via my PC's Control Panel. Nothing has worked.
Any suggestions / recommendations?

I agree that Apple has let their customer base down. And since they are introducing a new product you'd think they would be extra responsive right now. I feel like Dorothy in the Wizard of Oz. No one gets to see the wizard! I used to be able to sync my contacts with my Yahoo account but no more. I received the same error that is listed in the subject line. I resorted to creating a Google account which seems to be working. But iTunes locks up all the time and keeps trying to "contact yahoo" in the background even though I have it pointed to syncing with Google. I'm also now getting an error that I have not had to deal with since I had my first iPhone. The dreaded "no default mail client" error. I don't have Outlook only Outlook Express using Microsoft XP. Any suggestions would be appreciated in how to get rid of the last error. I can't remember how I finally got rid of that one as it's been several years now.

Cannot find mobilesync folder on my mac os

I've backed up my iphone several times and followed instructions on finding the sms backup files but cannot find the mobilesync folder for the life of me... It is simply not there it appears, not under the only user on the mac (both user name and the "shared") or in general Library folder...
Attached is a screenshot of the folders. Any ideas..?
Thanks for any help you can offer, I'm fairly novice Mac user having used PC's most of my life

Yo 'nycetouch'
In my perspective, I beleieve you are opening the Finder App from your Dock and seraching for /Users/<your user name>/Library/Application Support/MobileSync/Backup
Its imperative that you should be seraching in the GO option on the top.
If you are not able to find GO on the top. Quit all the opened applications to find the GO
or
Doulbe tap or double left click into the Desktop screen to find GO
Under GO click on Go to Folder, in that paste
/Users/<your user name>/Library/Application Support/MobileSync/Backup
In my case,
/Users/Boo/Library/Application Support/MobileSync/Backup.
It took me a while to find the GO option. I must work. Im eager to know how you are going.
JimHDK,
You are a life saver. Your instructions were really helpful.
Thanks again mate!!

MobileSync Folder is HUGE

I have a mobilesync folder on my MacBook Pro and it is over 20g and I could really use this space. I have read that I can make this smaller by going on iTunes and going on preferences. I have recently updated to OS X Yosemite and I cannot find it anywhere. Could someone please tell me where I can find this folder or another way for me to reduce the size of this folder. If there is any other way for me to free up some more storage on my MacBook please let me know, I only have about 15g left and I really need more room. Thanks.

This is even bigger problem if you have multiple iOS devices and eg a MacBook with precious SSD space! Eg if you have iPad and iPhone.   If you have another disk where you don't mind the backup going, then there is a solution.   In my case on MacBook Pro I have an internal SSD as well as an internal HDD but for most the HDD would be an external USB drive. Just remember that this would now no longer be part of your time machine!
The solution is described here http://forums.macrumors.com/showthread.php?t=1077298
It can be tricky for us non-tech to get the terminal command exactly correct.   So by way of example in my case the HDD is called "Macintosh HD"
the command that worked for me (AFTER I had copied the MobileSync folder that was on my SSD inside Library/Application Support
AND after I had deleted the MobileSync folder from its original SSD location was this:
ln -s /Volumes/Macintosh\ HD/MobileSync/Backup ~/Library/Application\ Support/MobileSync
I tested it, and now /Library/Application Support still contains a folder, but it is only a shortcut to the real data.
I am not sure how MobileSync works longterm as that backup folder seems suspiciously big.   I am probably going to manually copy the mobilesyn to another network drive, then do a delete backup through iTunes, then backup again after I've cleaned up my phone a bit.   Remember that you can also delete old phone backups via iTunes in case like many you are on your Nth iphone...

Mobilesync

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