Mod help needed

I need a mod to allow me to contact them please.
My homehub 3 (type A) has become faulty.  Every time a device disconnect/connects the router will either go extremely slow and then eventually resolve its self or it will go extremely slow and reboot. I have reset the modem today without any luck.
I have disabled all security settings etc, enabled them again, tried to use wifi only/ethernet only and the problem still happens.
This must be a problem that BT are aware of, I have 2 homehub 3 (Type A) and both of them do the exact same thing

Yes, talking to BT India is like talking to a brick wall. I refuse wait for a call from "level 2 expert" to tell me to unplug everything, reboot the router to then tell me I need to reboot my modem etc etc.
Normally I would be able to call a company the size of BT and ask for a new router, but seems they insist on outsorucing their calls to India where the call takers WILL NOT listen to anything outside their stupid script, I don't know how else I'm meant to get in contact with BT other than contacting the mods.

Similar Messages

  • Recovery mode help needed

    Hi everybody my name is mick i am married to Olwyn i have two Kids Aaron and Brittany i work for the NHS as a care worker i am new to the world of forums but i need some help please i have an iphone 3g that does not do much so i have been given a iphone 3g by my daughter to use until i can upgrade it had a faulty ariel and a cracked back so i had that repaired only to find that the phone was in recovery mode i have tried to link it to itunes but it said i need to get it out of recovery i have tried to hold the power button and the home button but this did not work can somebody please help i would be very greatful
    thanks
    Mick the yid

    Have you updated Itunes to the latest version?
    When you connect the USB cord to your computer does Itunes see the iphone?
    (if it does what does it say exactly)
    If its in recovery mode you will need to restore & update it.
    Which there should be a button in itunes under (devices on the left side that should say Iphone)
    When you click on that it should take you to a screen that has a restore button.
    Click on the button and follow the on screen guide to update it.

  • BT Billing Mod Help Needed Please

    I arranged a BT home move for the 3rd October 2014.
    The Openreach engineer turned up but could not get a line into the property, he stated that the infrastructure was geared up for Virgin and tbh I was better off going to them!
    The following week a surveyor turned up to tell me to get a line into the property he would have to dig up parts of my patio and road and this could take several months, I told him not to do anything as I would be cancelling the order. He agreed and that was the last I heard.
    I phoned BT to cancel my order, I was told this was fine but I needed to return my equipment and they would send out the appropriate returns bags.
    The bags duly arrived and I returned all of my equipment, Hub Router, Youview box etc.
    However, yesterday I received an email to tell me I owe 34.50 for the period 22 Oct to 22 Nov?! I called BT and spoke to a man with a broad Liverpudllian accent who kept calling me 'mate'  who said "I dunno mate, i'm confused as well, can you call back tomorrow?!" WTF?
    I have had no BT service since the 3rd October when it was disconnected from my previous property.
    Please can someone tell me how to cancel my exisitng BT contract as they were unable to provide a service into this new property?
    Many thanks.

    Hi Vialli,
    Thanks for posting I'm sorry about the difficulties with your order, this is something that we will need to access your BT account to sort out. If you use the 'contact the mods' link in my forum profile to send in your details we'll be happy to help. You can find the link by clicking on my username.
    Thanks
    Neil
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Bt Player Mod help needed

    Hi,
    I currently have YV with Bt Player (I have a retail box). I contacted Bt about 20 days ago to cancel but have since changed my mind. I rang up to cancel the cancel but have had a number of answers.
    Some reps have said the account shows no record of the cancel where as others have said they have stopped it. Could a mod check my account and give me a clear answer.
    Thanks
    Ben

    About five days
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • Broken firewire ports - boot problems - target mode help needed

    HI there,
    I have a 15" macbook pro from 2008 with core 2 duo cpu etc.
    It has recently developed the problem of hanging during the boot process with a blue screen, taking around 5 minutes to get to the login screen.
    Much research has led me to the solution of removing two files from the SYSTEM > LIBRARY > EXTENSIONS folder relating to the firewire bus (?) and this has solved the issues about booting. (IOFirewireIP.kext and IOFirewireFamily.kext)
    (I put on a clean install of 10.6.3 and the screen stayed blue. Removing these two files in target mode fixed this problem.)
    There is still a sleep problem though - i.e. the machine does not wake from manual sleep (Apple menu) or if the system sleeps after the time allocated in the energy saving preferences.
    There are so many suggestions on the web, it's almost impossible to know what the correct course of action is.
    Another strange thing is, is that I can boot into target mode and access the drive via the firewire (400) port from another mac.
    If the port were truly broken, how come it still works in target mode?
    Is it possible that the firewire interface is not broken, but disabling these two files above could eliminate another associated problem?
    Also, is there an online resource, or walkthrough, to eliminate what could be causing the sleep problems?
    I would appreciate someone's suggestions on this and thank you for your help in advance!
    Best wishes,
    Torbz

    Strangely, after installing a clean 10.6.3 - I've updated to 10.6.8 and the firewire ports are suddenly back and being reported in system profiler (whereby they were not before).
    The two files I deleted above have been re-instated through the updates - and all seems well.
    I've yet to check the sleep mode problem - but the firewire has at least sorted itself out...
    That's a bonus!
    Torbz

  • URGENT Mod Help needed please. Hacked account and ...

    Please help. My sons account has been hacked and live porn was sent to all his friends along with files that we don't know what is inside.
    We have informed the police because of the porn content but now the hacker is hacking my sons friends and demanding to speak to my son.
    Please help

    Excellent first response.
    Have your son change his account password immediately if not already done.
    Also have him change the password of the registered e-mail address on file as a proactive measure.
    The police know how to contact Skype directly with an official request for assistance if required.
    Hackers typically gain access to peoples' accounts - Skype and otherwise - via password crackers or other password-guessing techniques.
    Run security scans and software updates on your son's computer - run your preferred anti-virus/malware/spyware program using the latest virus signature files available in case your son inadvertently downloaded malware which is allowing the hacker access to the computer.
    If anything else seems amiss or awary, contact a local computer professional for further assistance.
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • @MEDIAN/@COUNT/@MODE Help  Needed

    Hi,I have a dimension named 'Contracts' which is NEVER null. In my Accounts dimension I load a discount percentage (Percent) into this field as a rounded integer such as 30.00 for 30%. I have 8 contracts each with a value in it. I can't get @MEDIAN or @COUNT or @MODE function to work. Fix(@Levmbrs(Contract,0),FY04,@Descendants(Country),@Descendants(Channel),@Descendants(Segment),@Descendants(Customer_Total_Range),@Descendants(Customer_Type))Mean=@AVGRANGE (SKIPNONE,"Percent",@Children(Contract));Median=@MEDIAN (SKIPNONE,@RANGE("Percent"),@Descendants(Contract));Count = @COUNT(SKIPNONE,(Contract));Mode=@MODE (SKIPNONE,@RANGE(Percent,@Children(Contract)));I'm stumped. I have looked in the manual and can't figure out what I'm doing wrong.ThanksSam

    You can say
    HAVING COUNT (case when B.USERID_ENTRY= 'DSIIVR' then 1 end) > 1G.

  • Ipod touch (2G) stuck in "restore" mode.  Need HELP please

    I have contacted Apple support several times since Friday and was just hung up on by an extremely rude lady in customer support. I am really frustrated and just trying to get my 5 yr old little boys ipod touch working again.
    The situation is that our son's old computer crashed. So we have a newer computer set up for him. Reinstalled itunes on it. Called Apple on Friday, really nice rep gave me several instructions for transfering purchases, making sure everything was up to date and turning home sharing on. Did all that, got off the phone with him and then the computer tells me that the ipod needs and update.
    Clicked ok, and update starts going for a few minutes.....then get an error message that says that the ipod is basically stuck in "restore" mode and needs to be reset to factory settings. It won't let me do anything to the ipod. It won't restore, reset, anything. Just shows a picture of usb cable and says to connect to itunes.
    Connect to itunes and it keeps giving me say error message.
    Will someone please help me? Apple support sure won't.

    Did you try to connect in recovery mode, to start the restore process again? Connecting in Recovery mode is explained here: http://support.apple.com/kb/HT1808
    Also delete the ipod ipsw firmware file on your computer, to make iTunes download a new copy to restore from. Depending on your OS, this file can be found here:
    XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
    Vista and 7: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    If you're getting error numbers, take a look at this article: http://support.apple.com/kb/TS1275

  • HT1339 after restoring my ipod nano (6th gen) it says that it is in recovery mode and needs to be restored. i cannot get passed this stage. help!!!

    I have restored my ipod nano 6th generation and am being told it is now in recovery mode so needs to be restored which is what i have just done. I can't get any further than this. Please help.

    Are you really running Windows 98? I sure hope not. :S
    I have noticed a few others with the same problem the past couple of weeks. Many of them were able to resolve the issue by doing a low level reformat of the iPod's flash storage using the instructions in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • Project Server 2013: I am using Project Server Permission Mode and need help with permission assignments?

    Hi 
    Project Server 2013: I am using Project Server Permission Mode and need help with permission assignments?
    How can I change Permissions for the individual users to see specific projects or all projects in project center and to see specific quick launch items?
    For Example: if i have 4 users, A, B, C and D. what i want is:
    User A can see everything and act as a project manager or Admin.
    User B can view all projects in project centre but can change the schedule or resource assignment etc.
    User C can only act as approver of projects and can view all projects in project centre.
    User D can only view specific projects for which permissions are given.
    can i have some expert help in sorting and understanding permission modes... as i was playing with project server mode permissions and can't figure out how to apply the above scenario to set of my user.
    Thanks in Advance
    Cheers
    AJ
    Ajay Kumar

    Hi Ajay,
    Please refer to this link for detailed explanations about PS2013 security model. 
    http://technet.microsoft.com/en-us/library/cc197638(v=office.15).aspx
    Actually, it will take a couple of days to explain in detail the security model that is a fundamental and tricky aspect of every PS implementation. But basically, you NEVER set permissions for a single user. You have groups in which your insert users. Groups
    define "what users can do". Then you associate groups to a corresponding category. Categories define "what user can see". Thus the association of a group with a category will set "what the user can do on the objects he can see". Then, for more advanced security
    level, you can use the RBS that will consist in "branches" in which you'll insert users. Based on those branches, you'll customize categories to fine-tune what user can see (for projects and resources) depending on the RBS branch and level.
    I'd advice you to start "playing" in a test environment with the default categories/groups that might probably cover your need.
    Concerning your 4 users:
    user A : add him to the "administrator" group. Be careful that you're mentionning either project manager or administrator, which are 2 groups/categories with totally different permissions level.
    user B : basically can see everything and change everything? it could be in the project manager group, assuming that there are no project visibility restrictions on the category via the RBS.
    user C : waht do you mean by "approver"? Workflow approvals? Then it will be the portfolio manager group. Task update or timesheet approval? Then it is another long topic: please refer in the documentation to the "status manager" and "timesheet manager"
    concepts. There are not related to the security model. In a few words, the status manager is the owner of the project plan, is defined for each task and approves tasks updates. The timesheet manager is an attribute defined for each resource in its parameters
    and approves resource timesheet.
    user D : you have to define which permission level must be given to this user. Basically it could be a team member that will see only projects he's in the project team. Note that team member cannot interact with the project plan in another way than submitting
    timesheets and/or tasks updates which must be approved.
    Once more, those are large and complex subjects that require a deep dive into your business model and tons of tests in a test environment.
    Hope this helps.
    Guillaume Rouyre - MBA, MCP, MCTS

  • HT201210 i have a broken button and my ipod is in recovery mode i need help i dont no what to do

    i have a broken button and my ipod is in recovery mode i need help i dont no what to do

    What happens when you try to restore via iTunes?
    What button is broken?

  • I have a licence code for Adobe CS6 Master Collection which I'm using for more  than a year, suddeny I am in trial mode (all programs)  an it seems that this code is not accepted anymore. Help needed!!

    I have a licence code for Adobe CS6 Master Collection which I'm using for more  than a year, suddeny I am in trial mode (all programs)  an it seems that this code is not accepted anymore. Help needed!!

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • HELP NEEDED WITH ADDAPTER-DVI TO VGA.

    PLEASE ...HELP NEEDED WITH WIRING CROSS OVER....CAN YOU HELP WITH BACK OF PLUG CONNECTIONS...I SORTA UNDERSTAND THE PINOUTS BUT CANT MAKE AN EXACT MACH...WOULD LIKE TO BE 100% SURE...
    ......THIS ENSURES NO SMOKE!!!                                                                                           
    THE CARD IS AN ATI RADEON RX9250-DUAL HEAD-.........ADDAPTER IS DVI(ANALOG)MALE TO VGA(ANALOG)FEMALE.
    ANY HELP VERY MUCH APPRECIATED........ SEEMS YOU NEED TO BE ROCKET SCI TO ATTACH A BLOODY PICTURE...SO THIS HAS BEEN BIG WASTE OF FING TIME!

    Quote from: BOBHIGH on 17-December-05, 09:21:31
    Get over it mate !
    I find it easy t read CAPS...and if you dont like it ...DONT READ IT!
    And why bother to reply...some people have nothing better to do.
    Yes there chep and easy to come by...Ive already got a new one.
    All I wanted was to make a diagram of whats inside the bloody thing...it was a simple question and required a simple answer.
    NO NEED TO A WANKA !!
    I feel a bann comming up.
    Have you tryed Google ? really.. your question is inrelevant. No need to reply indeed.
    Why do you come here asking this question anyway ? is it becouse you have a MSI gfx card ? and the adapter has nothing to do with this ?
    You think you can come in here yelling.. thinking we have to put up with it and accept your style of posting. This is not a MSI tech center.. it's a user to user center.. Your question has nothing to do with MSI relavant things anyway's.
    Google = your friend.
    Quote from: BOBHIGH on 17-December-05, 09:21:31
    it was a simple question and required a simple answer
    Simple for who ? you (buying a new one) ? me ? we ?   .really...........
    Quote from: Dynamike on 16-December-05, 04:11:48
    1: There are allot of diffrent types of those adapters.
    If any of the mods have a problem about my reply.. please pm me.

  • Help needed with Vista 64 Ultimate

    "Help needed with Vista 64 UltimateI I need some help in getting XFI Dolby digital to work
    Okay so i went out and I bought a yamaha 630BL reciever, a digital coaxial s/pdif, and a 3.5mm phono plug to fit perfectly to my XFI Extreme Music
    -The audio plays fine and reports as a PCM stream when I play it normally, but I can't get dolby digital or DTS to enable for some reason eventhough I bought the DDL & DTS Connect Pack for $4.72
    When I click dolby digital li've in DDL it jumps back up to off and has this [The operation was unsuccessful. Please try again or reinstall the application].
    Message Edited by Fuzion64 on 03-06-2009 05:33 AMS/PDIF I/O was enabled under speakers in control panel/sound, but S/PDIF Out function was totally disabled
    once I set this to enabled Dolby and DTS went acti've.
    I also have a question on 5. and Vista 64
    -When I game I normally use headphones in game mode or 2. with my headphones, the reason for this is if I set it on 5. I get sounds coming out of all of the wrong channels.
    Now when I watch movies or listen to music I switch to 5. sound in entertainment mode, but to make this work properly I have to open CMSS-3D. I then change it from xpand to stereo and put the slider at even center for 50%. If I use the default xpand mode the audio is way off coming out of all of the wrong channels.
    How do I make 5. render properly on vista

    We ended up getting iTunes cleanly uninstalled and were able to re-install without issue.  All is now mostly well.
    Peace...

  • URGENT HELP NEEDED - iPhone 3Gs no longer detected or charged by MacBook

    My iPhone 3Gs (3.1) has been running fine, until several hours ago today, when I plugged it to my MacBook, the iPhone is no longer detected - it doesn't show up in iTunes, nor it is charged. I tried opening iPhoto, and it wasn't there too. Not with Image Capture too. I tried charging it using the out-of-box wall charger using the same out-of-box USB cable I use for MacBook, and it can be charged without any problem. Then I put it into Recovery mode, and there iTunes can see it. I don't want to restore it before I figure out exactly what went wrong, as I don't want the restore process somehow gets stuck in the middle that the connection is lost again.
    I've tried reinstalled iTunes, including completely removal of Apple Mobile Device Support, as instructed by Apple. But still no luck.
    I've tried switching to another USB port of my MacBook. No luck.
    My iTunes is the latest 9.0.1, and my Mac OSX is 10.6.1. My iPhone is on 3.1, upgraded from 3.0.
    I've read from web that it seems I'm not the only one out there having this problem. But none of them seem having any real working solution.
    Urgent help needed & appreciated. Millions of thanks in advance.
    Gary

    1. I used both cables - theirs & mine ... and on several macs
    2. yes, same cable for wall & mac
    3. as said, i did completely remove & install itunes (incl. apple mobile device support), as instructed on the apple webpage
    anyway, did a restore just now. it seems okay now. but the problem is i have no idea what cause this, and i can't replicate the problem. so i don't know when it will happen again ... maybe a bug with os 3.1 ... others on web said os 3.1 is quite buggy ...

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