Model 7520 not printing yellow or cyan.

New cartridges have been installed and still not recognizing the colors (cyan & yellow) on test page. Printer displays full ink cartridges on the menu. all suggestions welcome.

Hello hp_7520,
Welcome to the HP Forums.
I see that you are having issues when attempting to print in colour.
Please click on the following link for Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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HP C5280 all-in-one printer will not print yellow

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Happy Monday edam. Green is actually the result of two or more color mixed together. Lets try printing a self test report:
Make sure the All-in-One is on and loaded with unused, plain, white paper.
Press Setup . The Setup Menu appears.
Press the down arrow button to select Tools , and then press OK .
Select Self-test Report , and press OK . The self-test report prints.
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Problem now solved, just needed to clean the printhead. I always thought the printhead was part of the cartridge, so by changing the cartridge I'd changed the printhead. Turns out that isn't the case!

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Hi Rich69427,
You will want to ensure that the page size and type selected on the printer matches the size and type of paper you are trying to copy on to try and resolve the issue. To change the page size and type selected when copying, please follow the steps located here.
Hope this helps!
This didn't answer your question or issue? Please call or email us using one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Officejet 7000 E809 series not printing yellow

I've just replaced the yellow cartridge & now the printer does not print yellow! I've run align & clean & I've replaced the cartridge with a second new one & still no yellow printing.

If the printer is out of warranty one thing that might be worth a shot is soaking the printhead...
1) Get a pan and put 1/2" of very hot (not boiling) water in the bottom.
2) Next remove all the ink cartridges, then remove the printhead assembly.
3) Gently put the printhead nozzles down in the water and let it soak for five minutes.
4) Remove the printhead and gently dry the electrical contacts.
5) Put the printhead back in the printer and then reinstall the ink cartridges.
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-6500-Office-jet-E709a-Black-pri...
Can you please let me know how you get on?
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HP OFFICEJET PRO L7680 All-in-One PRINTER does not print yellow color at all

Last week I understood that my Printer does not print at all yellow color.
All other colors and tests I made are ok.
I cleared printheads, made all printing tests, and diagnostic pages.
In every printing was missing the yellow color..
I changed the yellow catridge with another full one, and the problem persists..
PLS could any body help me?
Many tks
antpep

Welcome to the community @antpep
I understand your Officejet Pro L7680 is no longer printing in yellow for you, and I'd like to offer my suggestion that may help you!
Please click on the link below and try the steps in the guide.
Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se...
If the yellow is still not printing for you and you reach the step to "replace the printhead", please consider contacting HP's technical support to see what your options may be with them in regards to a replacement part or unit.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a wonderful weekend ahead and thank you for posting in the community
R a i n b o w 7000I work on behalf of HP
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Photosmart 7520 not printing

My Photosmart 7520 is printing blanks after just getting its ink changed and also printed its ink report right after perfectly fine. What is going on? I need help ASAP. I have a final due in two days!

Hello @bambiklaire001,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the blank pages printing issue that you're experiencing on your HP Photosmart 7520 e-All-in-One Printer since replacing the ink cartridges. At this point this issue may be due to defective cartridges or a Printhead issue within your Photosmart printer. The Printhead is the mechanism that the cartridges fit into. It controls 'reading' the cartridges and putting ink on the page. If the Printhead is defective than the print system within your product is a defective and a replacement Printhead may be needed. With that being said, I am going to run you through some troubleshooting steps to see if we can get this printer functioning properly again for you. I am going to have you start troubleshooting by printing a Print Quality Report from your printer to verify if all cartridges are experiencing this printing issue or if the issue is being caused by one specific cartridge.
How to print a Quality Report:
Load plain white U.S. letter or A4 size paper in the input tray.
On the printer control panel, touch the Settings icon ().
Touch Tools, and then touch Print Quality Report. The printer prints the test page.
If this report prints perfectly: than the printing issue that you're experiencing is not being caused by your printer. Rather, it would appear that something on your computer is causing the blank pages to print. If you're using a Windows computer can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
If this report prints with quality issues, or missing colours/black: than the printing issue that you're experiencing is being caused by your printer. To resolve this issue can I please have you click here. Once the support document opens please run through Solution one, Solution three, and Solution six. This includes any sub-steps under the listed Solutions.
If your printer is failing to print one colour or black, please replace that cartridge. If the issue persists after replacing the cartridge than this it is most likely the Printhead causing the issue. If your printer is Out of Warranty you may want to check out the helpful post by @Bob_Headrick Black Ink Not Working. The steps will walk you through manually soaking and cleaning the Printhead mechanism. Only run these steps if your printer is Out of Warranty as the troubleshooting steps will void your Printhead warranty.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
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7520 not printing from photo tray

Brand New 7520 is not printing from the photo tray. I am printing from photoshop CS5 and I do not see where I can select the photo tray. In this instance, I am selecting 4x6 paper, but then it tries to print from the main tray, which I have emptied so I do not continue to print on plain paper. I have browsed some of the previous posts, but I have not been able to find a solution. It there a way that I can tell it to always print photos or a certain size paper from the photo tray? The reason I bought this printer was to be able to print small photos. Any assistance would be greatly apprecaited! Ciao!

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Hi pprosoff,
Are you able to print from other browsers? If so, then it's likely a problem with Chrome.
I'd try the following things:
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2. Clear the cashe and cookies.
3. Restart your computer.
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Mike
I work on behalf of HP
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Won't print from computer or printer control panel test page. No error messages. Sounds like it is printing but paper is completely blank. Tried cleaning and enhanced cleaning via HP Solution Center Tools. The test page after cleaning has 6 color rectangles that look OK, no black, no words. Tried turning printer on and off. Rebooted computer. All drivers up to date.

Hello Steve_M
Please check out this article here for troubleshooting printing out blank pages. It may resolve your problem.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

Printer won't print yellow. No error messages. Cartidge not out of ink, but did put in a new one and still won't print yellow.

Ok SLU87...here are some steps you can take that should help with your Officejet Pro 8500 A909g not printing yellow:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01980797&tmp_task=solveCategory&cc=us&dlc=en&la...
Let me know if it helps or not.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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Can you help me find and fix the problem?
Thanks

Hi DavidM2,
Welcome to the HP Forums.
I see that you are having issues with the Cyan and the Yellow ink cartridges as well.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you are still having issues then try to replace the cartridges.
Let me know how you make out and if you have any other questions, feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hi DavidM2,
Welcome to the HP Forums.
I see that you are having issues with the Cyan and the Yellow ink cartridges as well.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you are still having issues then try to replace the cartridges.
Let me know how you make out and if you have any other questions, feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Model 7520 not printing yellow or cyan.

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