Model no n259tx trying to refresh the windows 8.1 throwing an error

Hi,
Am having an brand new laptop n259tx with pre installed Windows 8.1. When I am trying to refresh the windows it is throwing an error saying. "windows can not complete the installation. To install windows on this computer, restart the installation" but I haven't done anything, I just click only on the refresh button.
So please kindly help me, because am hang up with my important work.
Thanks in advance, for your kind support.

If you are using Windows 8.1 Refresh, then that means you do not mind having everything on the disk deleted.
 I suggest that you use the recovery media that you should have created by this time instead of Windows Refresh. That will put your notebook back in the state that is was when it was delivered to you. 
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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