Modem Not Detected! UPDATE
Ok I posted this a while ago but I selected my internal modem for AOL V.5.0 (OS 8.6) and it wasn't detected(Trust me I tried everything). Well I was reading my Internal Modem read me amd it sasid that in the modem control panel it should say "Connect via Internal Modem" and mine says "Connect via <no serial ports available>". Ok. I think something fishys going on. I can't select from a list near the Connect via thing. My system profiler says it detects my modem. Can someone help? Please?
In loving memory of TP2GO
I read back through as many of your past posts on this subject as I could find, and there's one subject missing that used to get a lot of posts here. AOL tended to corrupt the Modem Preferences, or replace them ... 'can't remember which.
The clean system install that Ron suggested is probably best, but you can go to the Preferences Folder in your System Folder and throw out the file labled "Modem Preferences", and anything to do with AOL Dialer. Restart the computer and see if there are some selections in your Modem Control Panel.
Instructions for a clean install are on the OS CD in a read-me file.
David
Similar Messages
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Internal modem not detecting dial tone
I have an iMac G3 CRT 333MHz (Lime) which is having trouble connecting to my dial-up internet connection. I am fearing that my internal modem is 'burnt out', and am wondering if anyone out there has any additional troubleshooting tips, or any advice on purchasing a new external modem.
The trouble started after a lightning storm, which also disrupted internet connections for my roommate's PC (I don't know exactly how he fixed his, but he is connected via a DSL modem and says he simply restored some modem drivers). I have noticed, however, that he removed his 56k modem...
When I attempt to dial-up from my Mac, I get a message stating "Modem did not detect a dial-tone or the line is currently in use..." I have checked and double checked that the phone line does indeed have a dial tone, and tried connecting through through various outlets throughout the house. I've disconnected all other phone hardware (except the DSL filters) and reached the same result.
I am currently running OSX (10.3.9), and also attempted to dial out after restarting in 9.2.2. (Same result). After that, I dug out my install CD and reinstalled 10.3 (same result)
From each OS, I've run system profiler and recieved no unusual information about the internal modem. The computer definitely senses that I HAVE a modem (Apple Vsn 0007-1,9/2/1998 v.90) That modem simply can't seem to detect the dial tone.
I have also confirmed my modem settings, tried checking and unchecking the 'sound' and 'wait for dial tone' boxes. My internet provider is NetZero, so I have attempted to dial in using their software, as well as directly through Internet Connect. All attempts return the same message. (and the NetZero account is still active, I have accessed it from two separate computers).
Any thoughts out there if there are any further settings or or software/OS variations I should try? Or are my suspicions valid that the storm somehow fried the modem (there were no power interruptions during the storm... only modem troubles)
My next step might be to find an external modem. I've not seen any Mac-compatible 56k modems in stores. There is a Apple USB Modem in the Apple store, but it requires OS 10.4.3 and a computer 'without a built-in modem', so I don't think that will help me. I've also considered using Airport to share my roommate's DSL connection, but I believe that my model of iMac is not airport compatible...
I also have a dead iMac in the closet (DV model) with a blown ethernet port, broken fan, and damaged hard drive. I'm not above cannibalizing either machine to get the other working until I can afford a new G5...
Any thoughts, suggestions, or shared experiences would be greatly appreciated!!The only thing I can think of is to go in to the modem settings and choose ignore dial-tone. That way even if it's not getting a good tone the iMac will continue to try to connect. This is also important if you have a voice mail system that varies the dialling tone whne you have a message as I know that stops my father's Win98 box connecting to the Internet unless the equivalent option is checked.
You can update your email address to a current one here. If the Apple ID (i.e. the one you login with) is old don't worry that's pretty irrelevant.
mrtotes -
need help. I just got my iMac today and I installed the AOL 5.0 thing. The AOL program isn't detecting the intenal modem. It is V.90 I supose, I do not see the modem cotrol panel in the apple menu. I tried all the apple internal modems form the list, I pluged in the phone line and I is saying Does Not Detect. I am not on my iMac so I can't take any confusing comands right now. Thanks. PLEASE HELP!
Tiger -
Let's try one more thing. Open Macintosh HD. Scroll down to System Folder. Open System Folder and scroll down to Control Panels. Open Control Panels and see if Modem Control Panel is in the lineup. It's probably not since it doesn't show under the 'Apple'.
Just under Control Panels should be Control Panels (Disabled). Open that and see if Modem is in there. If it is, drag it to the closed Control Panels folder and do a restart.
If it's not in the disabled panels folder, do a Sherlock search for Modem and see what comes up. I guess it's possible that the modem panel has been put somewhere else in the HD. If it shows up, drag it to the closed Control Panels folder as above.
If the modem panel is totally absent from the HD, about all I can think of is to perform a Restore using the original CDs that came with the machine. But before that, I'll pose the problem to the larger gang here.
Schadow -
Windows 8.1 clients are not detecting updates deployed to them through SCCM 2012 R2
Hello,
We are using SCCM 2012 R2 to deploy software updates.
On Windows 8.1 SCCM does not show certain updates as being needed and isn't deploying them to the clients even though Windows Update will show them as high importance. These same updates are being detected and deployed to Windows 8 clients successfully.
I believe that the update catalog that WSUS uses may have some incorrect detection rules for the following updates:
2917933
2913320
2913270
2913152
2909569
2904440
2904266
2903939
2899189
2893984
2893294
2892074
2916626
2898785
My automatic deployment rules include Windows 8.1 in the product category. I have even created a standalone rule for Windows 8.1 that builds a new package and the behavior is the same.
We only have a handful of Windows 8+ clients so this hasn't been a big issue but others may want to keep an eye out.I am also running into this issue. After "checking online for updates" on one of my machines in office I found that there were 21 important updates for my 8.1 box. When I cross reference them in SCCM under All Software Updates, it appears these
8.1 updates are not listed. They are however listed for all other OS.
10 seconds after typing this, I went in to verify my WSUS -> Products and Classifications settings and come to find 8.1 and 2012 R2 weren't selected, even though it's an option in SCCM. Go figure! This wasn't the end though. After
running a Synchronization, my issue still wasn't resolved. Went back to check my settings and they again were changed back to having these OS unchecked. Finally, a solution! I found that in SCCM, under Administration tab, Site Configuration
> Sites > ABC - Mysitename, right click and scroll down to "Configure Site Components" > Software Update Point. This setting (although the same as is in WSUS) takes precedence, thus was rolling my settings back to the original configuration
in WSUS.
So long story short, even though my automatic deployment rules stated approve all windows 7/8/8.1 criticals/importants, 8.1 was getting skipped for the most part because my WSUS server wasn't syncing with Microsoft for all of the updates I required. I
did have a couple of updates that squeezed through because they were categorized as "Security Updates for Windows 8, 8.1".
Not sure if this is the solution you were looking for, but your thread got me started in the right direction, hopefully this response helps in the same way!
Thanks! -
WSUS SP2 Client Systems are not detecting Updates,
I have a WSUS SP2 (with WSUS-KB2720211-x64) running on Windows 2008 R2. The WSUS site is running on custom site port 8530.
All the clients are reporting without any issues. However the approved patches are not getting detected on the clients.
From the client I can get cab file by accessing http://WSUSServerName:8530/iuident.cab
Network connectivity OR firewall issue is ruled out. Also the client system are updating the update agent to
7.6 from WSUS. I am sure the approved patches are needed on the client PC's, the WSUS report for a particular approved patch too says that the approved patch is needed.
Please find the following WIndowsUpdate log from the client PC and please advise.
2015-02-15 14:17:21:387
804 ec4
Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0300) ===========
2015-02-15 14:17:21:387
804 ec4
Misc = Process: C:\Windows\system32\svchost.exe
2015-02-15 14:17:21:387
804 ec4
Misc = Module: c:\windows\system32\wuaueng.dll
2015-02-15 14:17:21:387
804 ec4
Service *************
2015-02-15 14:17:21:387
804 ec4
Service ** START ** Service: Service startup
2015-02-15 14:17:21:387
804 ec4
Service *********
2015-02-15 14:17:21:402
804 ec4
Agent * WU client version 7.6.7600.256
2015-02-15 14:17:21:402
804 ec4
Agent * Base directory: C:\Windows\SoftwareDistribution
2015-02-15 14:17:21:402
804 ec4
Agent * Access type: No proxy
2015-02-15 14:17:21:402
804 ec4
Agent * Network state: Connected
2015-02-15 14:17:28:313
804 3f4
Report CWERReporter::Init succeeded
2015-02-15 14:17:28:313
804 3f4
Agent *********** Agent: Initializing Windows Update Agent ***********
2015-02-15 14:17:28:313
804 3f4
Agent *********** Agent: Initializing global settings cache ***********
2015-02-15 14:17:28:313
804 3f4
Agent * WSUS server: http://192.168.1.1:8530
2015-02-15 14:17:28:313
804 3f4
Agent * WSUS status server: http://192.168.1.1:8530
2015-02-15 14:17:28:313
804 3f4
Agent * Target group: (Unassigned Computers)
2015-02-15 14:17:28:313
804 3f4
Agent * Windows Update access disabled: No
2015-02-15 14:17:28:313
804 3f4
DnldMgr Download manager restoring 0 downloads
2015-02-15 14:17:28:313
804 3f4
AU ########### AU: Initializing Automatic Updates ###########
2015-02-15 14:17:28:329
804 3f4
AU # WSUS server: http://192.168.1.1:8530
2015-02-15 14:17:28:329
804 3f4
AU # Detection frequency: 22
2015-02-15 14:17:28:329
804 3f4
AU # Approval type: Pre-install notify (Policy)
2015-02-15 14:17:28:329
804 3f4
AU # Auto-install minor updates: No (User preference)
2015-02-15 14:17:28:329
804 3f4
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2015-02-15 14:17:28:360
804 ec4
Report *********** Report: Initializing static reporting data ***********
2015-02-15 14:17:28:360
804 ec4
Report * OS Version = 6.1.7601.1.0.196880
2015-02-15 14:17:28:360
804 ec4
Report * OS Product Type = 0x00000007
2015-02-15 14:17:28:360
804 ec4
Report * Computer Brand = VMware, Inc.
2015-02-15 14:17:28:360
804 ec4
Report * Computer Model = VMware Virtual Platform
2015-02-15 14:17:28:360
804 ec4
Report * Bios Revision = 6.00
2015-02-15 14:17:28:360
804 ec4
Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2015-02-15 14:17:28:360
804 ec4
Report * Bios Release Date = 2013-07-30T00:00:00
2015-02-15 14:17:28:360
804 ec4
Report * Locale ID = 1033
2015-02-15 14:17:28:360
804 3f4
AU Successfully wrote event for AU health state:0
2015-02-15 14:17:28:360
804 3f4
AU Initializing featured updates
2015-02-15 14:17:28:360
804 3f4
AU Found 0 cached featured updates
2015-02-15 14:17:28:360
804 3f4
AU Successfully wrote event for AU health state:0
2015-02-15 14:17:28:360
804 3f4
AU Successfully wrote event for AU health state:0
2015-02-15 14:17:28:360
804 3f4
AU AU finished delayed initialization
2015-02-15 14:17:28:360
804 3f4
AU Triggering AU detection through DetectNow API
2015-02-15 14:17:28:360
804 3f4
AU Triggering Online detection (non-interactive)
2015-02-15 14:17:28:360
804 ec4
AU #############
2015-02-15 14:17:28:360
804 ec4
AU ## START ## AU: Search for updates
2015-02-15 14:17:28:360
804 ec4
AU #########
2015-02-15 14:17:28:360
804 ec4
AU <<## SUBMITTED ## AU: Search for updates [CallId = {0512C3B0-1E35-4BDD-9B28-02E064DF3EFB}]
2015-02-15 14:17:28:360
804 56c
Agent *************
2015-02-15 14:17:28:360
804 56c
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-02-15 14:17:28:360
804 56c
Agent *********
2015-02-15 14:17:28:360
804 56c
Agent * Online = Yes; Ignore download priority = No
2015-02-15 14:17:28:360
804 56c
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2015-02-15 14:17:28:360
804 56c
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2015-02-15 14:17:28:360
804 56c
Agent * Search Scope = {Machine}
2015-02-15 14:17:28:360
804 56c
Setup Checking for agent SelfUpdate
2015-02-15 14:17:28:360
804 56c
Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2015-02-15 14:17:28:360
804 56c
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2015-02-15 14:17:28:375
804 56c
Misc Microsoft signed: Yes
2015-02-15 14:17:30:981
804 56c
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2015-02-15 14:17:30:981
804 56c
Misc Microsoft signed: Yes
2015-02-15 14:17:30:981
804 56c
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2015-02-15 14:17:30:981
804 56c
Misc Microsoft signed: Yes
2015-02-15 14:17:30:981
804 56c
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2015-02-15 14:17:30:981
804 56c
Misc Microsoft signed: Yes
2015-02-15 14:17:30:996
804 56c
Setup Determining whether a new setup handler needs to be downloaded
2015-02-15 14:17:30:996
804 56c
Setup SelfUpdate handler is not found. It will be downloaded
2015-02-15 14:17:30:996
804 56c
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2015-02-15 14:17:30:996
804 56c
Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2015-02-15 14:17:30:996
804 56c
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2015-02-15 14:17:31:012
804 56c
Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2015-02-15 14:17:31:012
804 56c
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2015-02-15 14:17:31:012
804 56c
Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2015-02-15 14:17:31:012
804 56c
Setup SelfUpdate check completed. SelfUpdate is NOT required.
2015-02-15 14:17:31:449
804 56c
PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-02-15 14:17:31:449
804 56c
PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://192.168.1.1:8530/ClientWebService/client.asmx
2015-02-15 14:17:36:721
804 56c
Agent * Found 0 updates and 76 categories in search; evaluated appl. rules of 724 out of 1278 deployed entities
2015-02-15 14:17:36:721
804 56c
Agent *********
2015-02-15 14:17:36:721
804 56c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-02-15 14:17:36:721
804 56c
Agent *************
2015-02-15 14:17:36:737
804 c4c
AU >>## RESUMED ## AU: Search for updates [CallId = {0512C3B0-1E35-4BDD-9B28-02E064DF3EFB}]
2015-02-15 14:17:36:737
804 c4c
AU # 0 updates detected
2015-02-15 14:17:36:737
804 c4c
AU #########
2015-02-15 14:17:36:737
804 c4c
AU ## END ## AU: Search for updates [CallId = {0512C3B0-1E35-4BDD-9B28-02E064DF3EFB}]
2015-02-15 14:17:36:737
804 c4c
AU #############
2015-02-15 14:17:36:737
804 c4c
AU Successfully wrote event for AU health state:0
2015-02-15 14:17:36:737
804 c4c
AU Featured notifications is disabled.
2015-02-15 14:17:36:737
804 c4c
AU AU setting next detection timeout to 2015-02-16 07:41:21
2015-02-15 14:17:36:737
804 c4c
AU Successfully wrote event for AU health state:0
2015-02-15 14:17:36:737
804 c4c
AU Successfully wrote event for AU health state:0
2015-02-15 14:17:36:784
804 56c
Report CWERReporter finishing event handling. (00000000)
2015-02-15 14:17:41:729
804 56c
Report REPORT EVENT: {6EBDD70F-EF5E-4673-9283-1A94A5FC5A0C}
2015-02-15 14:17:36:721+0300 1
147 101
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Software Synchronization
Windows Update Client successfully detected 0 updates.
2015-02-15 14:17:41:729
804 56c
Report REPORT EVENT: {621A5AA7-E564-44F1-B16B-5E928ECE4BC0}
2015-02-15 14:17:36:721+0300 1
156 101
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Pre-Deployment Check
Reporting client status.
2015-02-15 14:17:41:729
804 56c
Report CWERReporter finishing event handling. (00000000)KB2720211 has been superceded by KB 2828185, I'd recommend installing that first, it resolves a lot of issues with the first update.
http://blogs.technet.com/b/wsus/archive/2013/04/16/update-solution-for-wsus-export-bug-is-now-available-for-wsus-3-x-sp2.aspx
https://support.microsoft.com/kb/2828185
It would be worth checking if those updates you think should be installed haven't already been superceded by others. It's possible newer updates have been installed, so the superceded updates could actually be declined. -
New internal modem not detected
I installed a US Robotics v.92 faxmodem (model 5660A) into a dual 1.8 G5, 10.4.3. This computer came without an internal modem, but I need to send faxes occasionally.
The modem installed into a PCI slot. In the "About This Mac" apple menu selection, no PCI or modem info appears. I have tried resetting the PRAM, searching the US Robotics and Apple web sites for drivers (nothing for Macs.)
The modem was sold as a Windows and Mac compatible modem. Any suggestions?Hi Shau,
Welcome to the forum.
USB DSL modems are notoriously buggy when it comes to OSX. Continuous need for updating drivers which, more often than not, cause more problems than they solve. My advice would be to invest in an ethernet adsl router. They do not require drivers, you just plug them in and with a minimum setup (literally seconds) you're up and running. Your ISP may be able to exchange the USB modem with an ethernet adsl router for you at no additional cost. Failing that you can buy one for literally tens of pounds.
More info on routers can be found here:
http://adslguide.org.uk/reviews/
RD -
Problem:
My system isn't recognizing/finding my internal modem.
What I have:
wvdial and gnome-ppp set up. From the Wiki, I gave all users permission to use wvdial.
What I know:
I ran PuppyOS and was able to get the modem to work - so it's there and functions. (PuppyOS uses wvdial) The modem is at /dev/ttys_PCTELO and I have an init string (though it's a bit different than the one gnome-ppp shows.)
Question:
How do I get Arch to find the modem?Maybe you could take a look at:
http://wiki.archlinux.org/index.php/Dia … aler_HOWTO
It (supposedly) enables you to connect without a dialer. -
HT1600 Apple TV ( 3rd Gen) not detecting update to 6.0 software
Apple TV has 5.3 installed. It is my understanding that ATV 6.0 was released a few days ago. However, my ATV has been left in the dust. What is going on? I have tried restoring it, restarting it, but nothing works. I would really like the new features such as iTunes Radio. Please help?
Just found this:
http://m.techcrunch.com/2013/09/22/apple-tv-6-0-update-pulled-after-users-report -bricking-other-issues/
I will consider myself lucky that it didn't update yet. I will just wait patiently till the bugs are worked out. -
Firefox not detecting Plug-in updates
When I go to Add-ons > Plug-ins > Check for updates, Firefox 4 tells me "No updates found."
I know this is clearly not true as I have the Adobe reader plug-in that was last updated in 2007, and going to the Mozilla Plug-in check page (http://www.mozilla.com/en-US/plugincheck/) gives me a whole big list on almost every single one of my plug-ins. Why is Firefox not detecting updates?Plugins are used from the Operating System, but Firefox often attempts to show them and to check them.
#First of all use the firefox menu to ensure your plugins are all enabled.
# then use [/plugincheck]<br/> that will sometimes show an old Java as disabled for safety reasons, but then includes an update link <br/> note the page scrolls and provides general information and further instructions
Presumably you already have a firewall and other security software, you may need to check whether they block downloads or updates.
* see [[Configure firewalls so that Firefox can access the Internet]] and articles linked from it -
HT1386 iTunes will not detect my iPhone(5s) after the most recent update.
Ever since i updated iTunes it will not detect my iPhone, every time i plug it in it asks to trust the computer which I always use to sync my iPhone. Every time i select "trust this computer" and it still won't detect it. PLEASE HELP.
Hello fercho965,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
System Update 5 not detecting drivers for M92P (2988-A6U)
I've installed our corporate image (Windows 7 SP1 - 64bit) which has an older network driver installed. 11.12.36.0
The latest driver from Lenovo's web site is 11.15.16.0 which installs without a problem.
So i re-imaged again with the older driver 11.12.36.0 and figured that the easiest way to update the driver(s) would be to use System Update 5.
To my surprise when i ran system update it returns the following:
"No packages applicable to your system were found"
No i know i could just fix the image and install the driver during the image process but I want to use System Update.
Does anybody have a clue as to why System Update is not detecting the needed drivers?
Has anybody had any success with running System Update 5 on a Windows 7 sp1 64-bit machines?
Thanks-Unfortunately right now it appears that the 11.15.16.0 version of that driver does not have TVSU support yet. Once the content team completes the process of creating and testing the package through TVSU, it will be published for customers. I'll try to find out where this one falls in the queue. Sorry for the inconvenience.
-
My imac will not detect external monitor after recent update. Is there a way to fix this?
I have a VGA monitor plugged in to my imac using the VGA adapter to the mini-DVI. All was working well. Since I updated over the weekend, the computer will not detect the monitor.
Any ideas how to fix this?Pcantin wrote:
I have tried another VGA monitor and that failed as well. Since you don't think the update was the cause, it may be that the adapter I am using decided to call it quits. I will see if I can find another and test that out.
I will look into the external drive idea as well.
Thanks for your help on this.
I didn't think about the adaptor, but you should at least visually inspect both the adaptor and the cable at both ends. If one or more pins got bent even slightly the connection might fail. The cables can also fail internally. Replacing the adaptor and cable may be the quickest thing to do initially. If you want to try to save money, first replace the adaptor, and if the problem persists, then go replace the cable (or vice versa). -
Hi,
I updated my iTunes to version 11.1.4.62, but it does not detect my iPhone 4s any more. I have tried the following ways but still did not work:
Rebooted the computer
Rebooted the iPhone
plugged and unplugged the USB cable multiple times and to various USB ports
Uninstalled and installed the i-Tunes
Signed out the iTunes and signed in again
my USB cable and ports are all ok
my ios version on iPhone is : 7.4.4
my laptop os is windows 8.1 and my processor is: Intel Core i7-3610QM @ 2.30 GHz
I appreciate your help.I find this on another post and tried it. It WORKED. I had to modify to fit my situation but give it a try. Good luck.
Go to Windows 8.1 Control Panel.
Go to Hardware and Sound; Devices and Printers; Device Manager; Portable Devices (look for Apple IPad)
Right-click, then select properties on the menu list.
Under the "Driver" tab menu, confirm the update driver button is not greyed out. If the update driver button is grey and unselectable, you need to select and click "Change Settings" button located near the lower left corner.
Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
Select "Update Driver".
Select and click "Browse my computer for driver software".
For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Click Next, and let the driver re-install.
iTunes 11.1.4.62 should open automatically if your iphone is connected already. -
Itunes 10.6.3 not detecting IPhone 4 iOS 6.0.1 after mac updated to OSX 10.6.3
Sorry about the crazy long title. I updated my Mac 2 nights ago to OSX 10.6.3 (Snow Leopard) and now Itunes 10.6.3 is not detecting my IPhone 4 iOS 6.0.1 when I plug it in. The phone still chirps when I plug it into the USB port. I can still get photos and video from the IPhone in IPhoto. How can I get my IPhone to sync with ITunes again? Any suggestions would be apprciated! Thanks!
Thank You! I just updated to OS X 10.6.8 and now my IPhone 4 iOS 6.0.1 will sync with ITunes 10.6.3. . I must be lucky as I did not update my ITunes to 10.7. I'm not even sure how I would do that? Do I have to buy it? When I tell my ITunes to chck for updates it says there is no update. Thanks again varjak paw! :-)
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So I tried Installing iOS 8.3 onto my iPhone 6+, updated iTunes to the latest version, 12.1.2, downloaded the update for the phone, connected my phone - it detected fine like it always does. When I tried installing, it went to about halfway or so and then iTunes said there was a problem updating the phone.
The phone icon disappeared from iTunes and when I checked the phone it was giving the blank screen. I tried turning it off and on again... It showed the apple logo, and then the connect to itunes icon, but iTunes is not detecting it.
Even if I take it out and put it back in again, even with the hard reset holding the home and power buttons. I'm running Windows 8.1. So far I've tried the hard reset, cleaning the connector pins, switching to a a different USB port, reinstalling iTunes, checking to see if the Apple Mobile Device software is up to date, even using a previous restore point in windows.
The device makes a noise when it gets plugged in, indicating that it's being detected by the computer, but iTunes... nothing. And my phone is stuck on showing the connect to iTunes picture and it's bricked and unusable and I'm wondering why I even bothered with this stupid update.Most of the recent updates showed the connect to iTunes screen for a short time. But if the update was done with the iOS device connected to the computer running iTunes, the Connect to iTunes screen appeared only briefly then the update completed. If your iPhone didn't complete the update you will have to put the iPhone into Recovery Mode. Follow the steps very carefully in the link below. You might have to try several times to get your phone into Recovery Mode.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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