Modem Reboots Randomly

My modem reboots randomly. I recently had the Technicolor tc8305c and switched it out for an Arris TG862G because of problems I've read on the Technicolor rebooting randomly. My connection was fine for a day or two after receiving the Arris, but sadly I'm having the same problem.. It's rebooted 4 or 5 times in the past hour.

Please see Connection Troubleshooting Tips. If you want to troubleshoot this yourself and still need help, please provide Information Requested for Connection-Related Posts.
If you are using Wifi it's best to switch to an Ethernet connection if possible while checking the reliability of your connection to Comcast.
If you'd rather have them do the troubleshooting call them at the phone number on your bill or 1-800-Comcast and have them send a tech out to identify the cause and correct it.
If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have their Service Protection Plan (http://www.xfinity.com/spp/, about $5/mo). If the trouble is due to a faulty Comcast modem, eMTA, gateway device, or anything outside your home, you shouldn't be charged.

Similar Messages

Multiple Gateway/Modem Reboots All Day Long

The gateway/modem is dropping phone calls and internet connection anywhere from 10-30 times a day. The modem is completely rebooting during these issues (meaning it's not just loss of signal ---the entire reboot/restart process happens).
It's totally at random. We can go up to six or seven hours with no interruptions OR we can get 15 reboots over one hour. It's at any time of day or night. Totally intermittent.
That means --- no help. No techs on the phone or at the house will escalate the problem because they aren't experiencing the issue for themselves. The techs who HAVE seen the issue replace the modem to fix it because of some reason and then leave...and the issue happens 30 minutes later.
At this point, we have had 5 techs out and 1 supervisor.
The signal is wonderful (and indeed when the modem isn't resetting, we get excellent speed and connection). The television and on-demand do not go out. This loss of connection and reset only affects the internet and phone as far as we can tell.
The wiring in the house is now new. There is 1 splitter which is now also new. It's also been bypassed to see if the issue fixes, and it does not. Random things in the box on the house have all been replaced. The line from the pole to our house is new. Meaning ---all these techs and supervisor have "verified" there is no issue from the pole to our modem.
I'm not sure why a line tech can't be sent out if it's "obviously" (their words) not an issue from the pole to our modem. It doesn't leave a lot of options other than the line to our pole unless I'm missing something.
Then again, today's tech showed me on his tablet some page that showed all the reboots from our modem just for today. So, how's it working if he could see it's obviously not?
Two modem replacements, rate codes fixed, blah blah blah.
Just hand them an incredibly stupid amount of money for no service or fixes I guess? I mean, I'm dealing with this because I WANT comcast. I don't want dish or direct. Google Fiber is being installed in my city, and I'd switch for that.....but I'm the only one fighting to keep comcast. I love Comcast, but I'm not going to pay for service I'm not getting. The $40 refund for the last 3 weeks isn't going to cut it when it's STILL not fixed.
The last tech left and 5 minutes later...internet is down and phone is out...and I'm waiting on the reboot. He switched to a different port on the pole and said he hoped it fixed it because he saw no issues.
So basically...this must be the service available to my house if I want comcast.
Nobody will even look at the error logs on the modem. One guy who said nothing was wrong with my signal or service said "yeah we see that before we even get to your house" and wouldn't look. If he saw it, how is there nothing wrong?
My gateway/modem info ----
Cable Modem HW Version: 5Arris Interactive, L.L.C.Boot Version 1.2.1.62Core Version 2.0.5.38Model TG862GProduct 00000000 2AAC4D52Flash 32MBDownload Version 7.6.116.CT DownstreamSNRPower Level37.64 dB37.94 dB37.94 dB37.36 dB38.26 dB37.94 dB37.09 dB36.84 dB-2.15 dBmV-1.83 dBmV-2.00 dBmV-2.19 dBmV-2.32 dBmV-2.94 dBmV-3.76 dBmV-4.61 dBmV UpstreamPower Level 43.50 dBmV44.25 dBmV44.50 dBmV---
These numbers are at the hottest part of the day (since heat can fluctuate the numbers)
Now, the system logs from the 1st replacement modem -- I won't post the whole log, but this sample is an example of what happened through the day. It was repeat of the same stuff over and over like the following:
Thu Jul 02 13:10:19 2015 Notice (6) Honoring MDD; IP provisioning mode = IPv6
Thu Jul 02 13:09:59 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[edit out but available if required]1;CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Thu Jul 02 13:07:49 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[edit out but available if required];CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 14:54:31 2015 Warning (5) Dynamic Range Window violation
Wed Jul 01 14:27:32 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[edit out but available if required];CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 11:36:57 2015 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=[edit out but available if required];CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 11:36:57 2015 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=[edit out but available if required];CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 11:36:57 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[edit out but available if required]:41;CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 11:29:40 2015 Warning (5) Dynamic Range Window violation
Tue Jun 30 22:20:39 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[edit out but available if required];CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Tue Jun 30 17:06:02 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=[edit out but available if required];CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
Tue Jun 30 16:47:23 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=[edit out but available if required];CMTS-MAC=[edit out but available if required];CM-QOS=1.1;CM-VER=3.0;
2nd Modem replacement stopped the T3 and T4 timeouts. The following is an example of the log both before and after the rate codes were changed. This sample happens all day long over and over and over. This is a sample from about 30 minutes this morning.
udhcpd: DHCP server started, 08:51:55, 2015-07-14[System] Logsudhcpd: DHCP server stopped, 08:51:51, 2015-07-14[System] Logsdhcp6: DHCPv6 server started, 08:51:24, 2015-07-14[System] Logsdhcp6: DHCPv6 server stopped, 08:51:23, 2015-07-14[System] Logsdhcp6: DHCPV6 client started, 08:51:19, 2015-07-14[System] Logsdhcp6: DHCPv6 server stopped, 08:51:14, 2015-07-14[System] Logsudhcpd: DHCP server received REQUEST from [edit out but available if required], 08:50:51, 2015-07-14[System] Logsudhcpd: DHCP server started, 08:41:06, 2015-07-14[System] Logsudhcpd: DHCP server stopped, 08:41:02, 2015-07-14[System] Logsdhcp6: DHCPv6 server started, 08:40:35, 2015-07-14[System] Logsdhcp6: DHCPv6 server stopped, 08:40:34, 2015-07-14[System] Logsdhcp6: DHCPV6 client started, 08:40:31, 2015-07-14[System] Logsdhcp6: DHCPv6 server stopped, 08:40:27, 2015-07-14[System] Logsudhcpd: DHCP server started, 08:29:09, 2015-07-14[System] Logsudhcpd: DHCP server stopped, 08:29:03, 2015-07-14[System] Logs
and from Event LogReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out, 08:27:11, 2015-07-14Event LogsLost MDD Timeout, 08:23:02, 2015-07-14Event LogsSYNC Timing Synchronization failure - Loss of Sync, 08:22:58, 2015-07-14Event LogsRCS Partial Service, 08:22:57, 2015-07-14Event LogsLost MDD Timeout, 08:17:22, 2015-07-14Event LogsSYNC Timing Synchronization failure - Loss of Sync, 08:17:18, 2015-07-14Event LogsRCS Partial Service, 08:17:17, 2015-07-14Event LogsNo Ranging Response received - T3 time-out, 07:39:57, 2015-07-14Event Logs
So as you can see, they tell me everything is fine...but if they'd take 3 seconds to look at this, maybe it would help. If they really "already look at that before" they come into the house, then why keep telling me there is nothing wrong?
I know I'm not getting connection. I'm not technologically stupid (I'm no expert, but I know when my service stops working how it's worked for years. I can see big flashing lights as the modem reboots.)
I'm seriously at a loss at what I need to say to these people that I haven't already. I know it's hot outside, but dang. It's got to be costing them way more money to have tech after tech sit in my driveway for 20 minutes and then come tell me the service is fine as far as they can see.
In all honesty, I know the techs do what they can. They've all been polite, and I know the intermittent issue makes it ridiculously hard to figure out. The thing is, I've been dealing with this issue for way longer than I should be ---while paying a full bill with another due soon. I'm not asking too much. I just want service fixed so I can keep giving them my money. I just need to know what I can tell them other than "just disconnect my service then."
The other thing that points to line issues is that a house on the line before us was torn down. They jerked some lines off the pole, and they loosened up the comcast line. The first tech fixed this, but said it might need to be fixed by line techs if service went in/out during wind or rain. The other techs ignored me, but the tech before today went up and took down the extra wires and all that. He said he saw no actual issues there other than the amp being "about 20 years old" and some type of connection on the cable about a foot down the line that is no longer used by Comcast. He said the amp was really old but functional. Again, none of them want to listen to the glaringly obvious signs that the line techs need to come out and replace some things to fix this. There is only 1 other house after me on this connection...so if here are issues, there isn't enough crying to comcast to fix it like they would if it affected 20 houses in an area.

Thanks again, EG. From the email, I was able to get escalated yesterday. I was put in contact with a supervisor on 1-800-COMCAST's wireless gateway department. He actually took a few minutes to listen to the error logs I had through all the modems over the last month (over 25 total pages). He went in and found the dhcp reset error was a common issue with the gateway we had. The gateway is what a lot of people have, and he said it was close to being on the "end-of-life" list soon. So the guys working on our account went ahead and come today and double checked some things. He replaced a switch outside just in case, but he also installed a new wireless gateway that's one of the newer ones they are installing. It's an XB3 gateway. The guys on the phone were great, and today's tech was amazing! He stayed until the issue was FIXED. Thank you! The corporate service rep also called back to make sure everything was good, and she is reviewing the account to adjust charges. The supervisor is also going to monitor the line for 24-48 hours to check for any other issues. The bottom line is that I've tried for 2 ½ weeks to get a tech to actually look at the log, and that was the key to fixing the issue. So, just updating for the next person who sees the errors I originally posted! Make them listen to ya!

Modem reboots/resets itself after 5-10 min movie stream

I have an Apple TV 2 and a 2Wire 2701HG-T Gateway. The problem is like this:
1. I start to stream an HD movie (2 to 4 GBs) from my PC (Windows 7) to ATV2
2. After 5-10 min my router/modem reboots itself and all devices lose connection to internet
3. When my router/modem is back up (after 2-3 min) all devices regain connection to internet
4. I start the movie where I left it and it happens again after a random amount of time. (Sometimes it doesn't happen again and I can finish watching my movie)
Importat notes:
* My router/modem ONLY does this when I stream large HD movies from my PC, if my ATV2 is off and I'm downloading stuff, browsing, etc. It works like a charm, this just happens ONLY when I use my ATV2.
* I don't lose connection with iTunes (Home Sharing). My problem completly shuts down my whole network and as soon as it is back up ATV2 finds iTunes with no problem and I can resume my movie. So it's not a Home Sharing/iTunes issue.
So that's it, any ideas what the problem might be?

Our Cisco Linksys WRT610N did this too. Every few days it would crash and reboot itself while we were watching Netflix on the AppleTV. I bought an AirPort Extreme a few days ago and it hasn't happened again yet. Too soon to know for sure but my hunch is it isn't going to crash like the Linksys did.
Sorry I don't have a solution for you. I think it boils down to most consumer routers being junk.

Multiple Modem Reboots through out the day.

Over the course of the last several weeks, I have been experienceing alot of modem resets. I believe it all started when I had a Tech come by and we moved the modem and re-wired some of the old cableing, including removeing an old booster and installing a no lost booster. At first I though it was my router, then my modem. Bought a SB6141 modem and once I was able to look at the logs, then I started to notice a pattern. Please note that I was getting same results with a Comcast supplied modem, just could not see the logs. Here is a snippet from my log: Jul 08 2015 10:51:293-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:51:285-WarningZ00.0MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jan 01 1970 00:00:213-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jan 01 1970 00:00:156-NoticeN/ACable Modem Reboot due to T4 timeout ;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:50:353-CriticalR06.0Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:50:353-CriticalR03.0Ranging Request Retries exhausted;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:50:343-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:50:263-CriticalR06.0Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:50:263-CriticalR03.0Ranging Request Retries exhausted;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:50:263-CriticalR06.0Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0;Jul 08 2015 10:50:263-CriticalR03.0Ranging Request Retries exhausted;CM-MAC=78:96:84:f9:89:7e;CMTS-MAC=00:01:5c:23:d4:51;CM-QOS=1.1;CM-VER=3.0; From my research, the modem will reboot after seven critical errors. The reboots are noted by the date of Jan 01, 1970. This will happen 3-7 times a day. Sadly, the log does not display a whole day, only the last 15 messages, and you cannot export to excel file. When it does reboot, it takes about 2 mins to regain connection. Here is some other information from the modem screen: Downstream Bonding Channel ValueChannel ID1 2 3 4 5 6 7 8 Frequency657000000 Hz 663000000 Hz 669000000 Hz 675000000 Hz 681000000 Hz 687000000 Hz 693000000 Hz 699000000 Hz Signal to Noise Ratio37 dB 38 dB 38 dB 37 dB 38 dB 38 dB 38 dB 38 dB Downstream ModulationQAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 Power Level The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading4 dBmV 4 dBmV 4 dBmV 3 dBmV 4 dBmV 4 dBmV 4 dBmV 4 dBmV Upstream Bonding Channel ValueChannel ID2 1 3 Frequency29500000 Hz 36400000 Hz 22600000 Hz Ranging Service ID9103 9103 9103 Symbol Rate5.120 Msym/sec 5.120 Msym/sec 5.120 Msym/sec Power Level40 dBmV 42 dBmV 41 dBmV Upstream Modulation[3] QPSK
[3] 64QAM
[3] QPSK
[3] 64QAM
[3] QPSK
[3] 64QAM
Ranging StatusSuccess Success Success Signal Stats (Codewords) Bonding Channel ValueChannel ID1 2 3 4 5 6 7 8 Total Unerrored Codewords48618082 47490774 47500224 47483767 47473619 47475801 47475993 47477896 Total Correctable Codewords26 270 43 47 128 57 179 49 Total Uncorrectable Codewords1522 2420 1382 1471 2527 1563 2342 1648 Now with the little research that I have done into this, nothing is 100% but im leaning towards either my Downstream power levels are too low or my Signal to noise levels are off. I am unable to capture the moment the modem goes offline and get a snapshot of these numbers since its too random and by the time I notice, the modem is in mid-reboot and does not have a signal history. I know the line comming into the house is going from:PoleCouplerInside HouseNew Comcast supplied No lost spliterModem (with in 3 feet of spliter)Before the path was this:PoleStandard 2-way Spliter (comcast supplied years ago & outside house)1 wire going into house for TV & other wire going directly into modem in another room.The tech did use his meter and test various levels and they all GREATLY improved with new splitter, but as this is random, doubt something he could have seen that that very moment. I did think maybe the AC unit turning on would "brownout" the modem, but there is no relationship between the AC kicking on and the modem resetting or getting critical errors. Wireing from pole and in house are at least 20-30 years old. TV is never effected. Anyone have any ideas?

Elrodvoss wrote:
Now with the little research that I have done into this, nothing is 100% but im leaning towards either my Downstream power levels are too low or my Signal to noise levels are off.
They are not. The stats as read at the modem level at that moment in time were good but there are three additional signal stats which can't be read by the modem. They can only be read from their end by them polling the CMTS (Cable Modem Termination System) at the local headend facility.
They are the 'Upstream Receive Power Level', the 'uSNR' (upstream Signal To Noise Ratio), and the "ICFR" (In Channel Frequency Response). These are as equally important in diagnosing connectivity issues as are the modem's stats.
You can call in and ask what these figures are. The Upstream Receive Power Level should fall within the range of -2dB to +2dB with 0dB being in the middle and perfect.
The Upstream SNR should be least 31dB, and the higher it is the better.
The ICFR should be no higher than 2 dB.
You could have an intermittent noise ingress issue in only the upstream channel(s) / return path only somewhere.
They will be able to see whether or not everything is in the green zone and also see a history plot for the modem.

OS X 10.9.2 on Mac Mini 2012 reboots randomly

Hi everybody, I have a Mac Mini 2012 2.3ghz model. I bought with Mountain Lion and everything was very very good. I updated to Mavericks from ML and, a little bit slow, but, I knew it, I needed update since zero. So, I did it, and, since that day, I have a lot of reboots randomly. One day, I had as 4 or 5 reboots in 2 or 3 hours. I mean, ***!!!. Sometimes that passed when I close Safari with a lot of tabs. Sometimes when I eject an USB or HDD. It's so randomly.
I've done repair permissions and pass it Ccleaner. The Mac is still rebooting. I have the last report. I hope you can help me. Thank you very much!.
Anonymous UUID:       2C8EBB04-88F5-C756-B3C7-AA964C81A58E
Fri Apr 25 16:59:00 2014
panic(cpu 0 caller 0xffffff8000cdbe7e): Kernel trap at 0xffffff8000c9781e, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000103302000, CR3: 0x0000000003144000, CR4: 0x00000000001606e0
RAX: 0xefffff80239f9c60, RBX: 0xffffff8012e33bd0, RCX: 0xffffff80012d0b80, RDX: 0x0000000000000001
RSP: 0xffffff81d17d3dc0, RBP: 0xffffff81d17d3f70, RSI: 0x0000000000000001, RDI: 0x0000000000000575
R8: 0xffffff8013b392a0, R9: 0x00000000001dac7b, R10: 0xffffff80012fdbb8, R11: 0x0000000000000200
R12: 0x0000000000000000, R13: 0xffffff8012e33bc8, R14: 0xffffff80012d0b30, R15: 0x000000000000002a
RFL: 0x0000000000010206, RIP: 0xffffff8000c9781e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000103302000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81c0dd7c50 : 0xffffff8000c22fa9
0xffffff81c0dd7cd0 : 0xffffff8000cdbe7e
0xffffff81c0dd7ea0 : 0xffffff8000cf3376
0xffffff81c0dd7ec0 : 0xffffff8000c9781e
0xffffff81d17d3f70 : 0xffffff8000c98e72
0xffffff81d17d3fb0 : 0xffffff8000cd7047
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide:     0x0000000000a00000
Kernel text base: 0xffffff8000c00000
System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
System uptime in nanoseconds: 197799423949500
last loaded kext at 197780155951860: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f82af4000, size 49152)
last unloaded kext at 153445129292139: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f82af4000, size 32768)
loaded kexts:
com.apple.driver.AppleIntelMCEReporter          104
com.apple.filesystems.smbfs          2.0.1
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.14.15
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.AppleMikeyDriver          2.6.0f1
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleIntelHD4000Graphics          8.2.4
com.apple.driver.AppleHWAccess          1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleIntelFramebufferCapri          8.2.4
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleIRController          325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleSDXC          1.5.2
com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.iokit.IOFireWireIP          2.2.6
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IOEthernetAVBController          1.0.3b4
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Hub
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 23.4

Hi, don't worry
I'm trying the steps, just to tell you that happened again. I'm going to paste it here, and I'll let you know if the problem is gone. Thank you
Anonymous UUID:       2C8EBB04-88F5-C756-B3C7-AA964C81A58E
Fri Apr 25 21:28:33 2014
panic(cpu 0 caller 0xffffff80080dbe7e): Kernel trap at 0xffffff80080a5010, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000007c29f000, CR3: 0x000000032498a0b5, CR4: 0x00000000001606e0
RAX: 0xefffff803a8cf7e0, RBX: 0xffffff801a232bc8, RCX: 0xffffff8019061ef0, RDX: 0xffffff80086d0b30
RSP: 0xffffff81d9283bf0, RBP: 0xffffff81d9283c10, RSI: 0x00000000ffffffff, RDI: 0xffffff801a232bc8
R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff80086d15f0, R11: 0x0000000000000001
R12: 0xffffff801a17c780, R13: 0x0000000000000000, R14: 0x0000000000000070, R15: 0xffffff801a232bc8
RFL: 0x0000000000010206, RIP: 0xffffff80080a5010, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000007c29f000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81c8214c50 : 0xffffff8008022fa9
0xffffff81c8214cd0 : 0xffffff80080dbe7e
0xffffff81c8214ea0 : 0xffffff80080f3376
0xffffff81c8214ec0 : 0xffffff80080a5010
0xffffff81d9283c10 : 0xffffff800808fff8
0xffffff81d9283cc0 : 0xffffff8008095903
0xffffff81d9283cf0 : 0xffffff800808f0ad
0xffffff81d9283d20 : 0xffffff800808e2fc
0xffffff81d9283d60 : 0xffffff800807e29c
0xffffff81d9283e70 : 0xffffff80080822df
0xffffff81d9283ea0 : 0xffffff800803da13
0xffffff81d9283ee0 : 0xffffff80083cc68e
0xffffff81d9283f50 : 0xffffff80083cc3bc
0xffffff81d9283f60 : 0xffffff800843e157
0xffffff81d9283fb0 : 0xffffff80080f3868
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide:     0x0000000007e00000
Kernel text base: 0xffffff8008000000
System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
System uptime in nanoseconds: 16170846445053
last loaded kext at 14204478336208: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f89ea8000, size 49152)
last unloaded kext at 14284699459112: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f89ea8000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AGPM          100.14.15
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleMikeyDriver          2.6.0f1
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics          8.2.4
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleIntelFramebufferCapri          8.2.4
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleIRController          325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AppleSDXC          1.5.2
com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOSurface          91
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOFireWireIP          2.2.6
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleSMC          3.1.8
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IOEthernetAVBController          1.0.3b4
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Hub
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 23.4

Frequent internet drops (T4 modem reboots, upstream issues)

We've been with Comast for about a year and a half -- from day one we've had lots of problems staying connected to the internet. We've tried a number of solutions to no avail. (replacing router, removing splitter, removing unnecessary cable splices, etc.) After posting logs on some other forums, it seems we are experiencing some sort of upstream connectivity issue. Today the internet dropped about 10x in a span of 2-3 hours -- I looked at the modem status during this time and EVERY time the problem was the same -- T3 and T4 modem reboot errors and an inability to connect to upstream channels 46 and 47. It was these same two upstream channels EVERY time, which seemed odd. Here are a few snapshots of the logs and whatnot: Modem error log:http://tinypic.com/r/2ytxso5/8 Upstream channels 46 & 47 during T4 drops:http://tinypic.com/r/2d829f9/8 Overall modem signals (when modem is successfully connected):http://tinypic.com/r/2efsup5/8 From what I can tell, the signal strength is excellent. I'm guessing Comcast's first suggestion will be to "replace the modem." Keep in mind this has happened from day one when our modem was brand new -- as such, I really think there is something wrong with the actual physical line or something. From a frequency standpoint, this happens daily anywhere from every 10 minutes to every few hours (making things like online gaming literally impossible to do). At this point I think the only course of action is to have a tech come out and investigate this in-person. If anyone has any other suggestions let me know.

We had the same problem, up until about two weeks ago. Our internet would keep dropping and the modem would re-cycle. I do web design and run an eBay store, so this was incredibly frustrating. It started only happening a few times here and there, but eventually it got to where it was down/re-cycling more often than not...at least it seemed to be. Comcast was good about sending a tech out right away to see what the problem was. It was obvious it wasn't something that could be diagnosed and fixed over the phone support line. The technician came out and identified the same problem you are describing. Upstream connectivity issues. I don't remember all of the explanation, but we were unable to maintain a constant upstream connection. After a few minutes of checking out our wiring, he discovered the problem. During one of the last visits from a Comcast technician (we've had several problems over the years) they installed an 8-port splitter block to handle all of the cable outlets in our house. This was our problem. The 8-way splitter caused the upstream signal to degrade and be unable to maintain the connection. He took out the splitter block and replaced it with some sort of powered splitter (it looked expensive, but they didn't charge us for it). This took care of the problem immediately and we haven't had any problems for the last couple of weeks. Our speeds also increased dramatically. If you have any splitters (especially more than say three or four ports) this could be your problem. 8-way's are definite no-nos. At any rate, I would definitely have them come out and check out your problem. It is more than likely a wiring issue. I know how frustrating it is to experience the issues you are having. The technician used his phone to somehow track down the problem. The guy was really knowledgeable and explained things to me really well...I'm just too old to remember everything he said. He was in and out in all of fifteen minutes. At the end of everything, there was no charge for anything and our service has been wonderful ever since.

My ZTE OPEN C reboot randomly

My phone is OPEN ZTE C (bougth in France)
My OS version is 1.3
Sometimes, firefox OS restart when hit was in stand by. I don't know why. No application are opened when the problem came..
I have the model since 1 month and it reboot 5 times.

Hi galathil,
I'm sorry to hear that you are having issues with your newly purchased ZTE Open C device from France, and that it reboots randomly.
In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information:
* What is the OS version and Build ID found in the Device Information page? Please visit [http://mzl.la/Gzz6Kp this link] if you need help finding the Build ID of your phone.
* Please provide the exact steps to reproduce the issue you are encountering.
Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this.
In the meantime, I would also suggest that you contact ZTE's support directly, since this may be a hardware-related issue.
You should also update your phone to the latest version available. If you wish, you may install an update that allows access to "Root" in the phone via [http://en.comebuy.com/developer-firefox-os-open-c.html this link].
Thank you for your help and we look forward to hearing from you!
- Ralph

WLC 5508 v6.0.202.0 reboot randomly.

Dear all,
I have two WLCs 5508 on version 6.0.202.0 and it reboot randomly in the last time, I have the following crash log information and I cannot interpret the information, so somebody has had experience with this crash
Beginning of Crash File: mwar_dump2.crash
Dumping registers
CPU Registers:
$ 0   : 00000000 8112be70 2ac30339 00004004
$ 4   : 0600ca00 00000000 00000004 2ac2c341
$ 8   : 00000000 7a3fefc1 00020000 7a3fefec
$12   : 00000000 50617369 81125650 00000000
$16   : 2ac2c33d 2ac30341 00000000 0000c00c
$20   : 00000040 00000004 7a3fefe8 12333c18
$24   : 81490000 114fad10
$28   : 12323c18 7a3fee80 00000007 108a9748
Hi    : 0000001f
Lo    : 33333362
Status: 00000000
Cause : 00000000
BadAddr : 00000000
Stack :
        0600ca00 00000000 00000000 00000000
        165f417c 00000000 00000000 80005002
        00000000 00000027 00000000 2ac2c321
        00000000 00000028 00000000 0000005e
        00000000 12323c18 00000000 165f417c
        00000000 00000000 00000000 00000001
        00000000 12323c18 00000000 7a3fefe8
        00000000 108ad670 00000000 108ad4cc
        00000000 00000001 00000000 12323c18
        7a3fefc0 7a3fefd0 7a3fefc1 7a3fefec
        00000000 1cd441fc 00000000 1a133d80
        00000000 165f4140 00000000 1a133d80
        00000000 165f4140 00000000 165f417c
        00000000 00000000 00000000 12323c18
        00000000 12323c18 00000000 0a31600a
        00000000 10273fe0 00000000 10274174
*             Start Cisco Crash Handler                *
Sys Name:           WLC
Model:              AIR-CT5508-K9
Version:            6.0.202.0
Timestamp:          Sat Aug 3 20:35:58 2013
SystemUpTime:           2 days 6 hrs 2 mins 37 secs
signal:             11
pid:                346
TID:                704556
Task Name:          spamApTask
Reason:           System Crash
si_signo:           11
si_errno:           0
si_code:            1
si_addr:            0xc
timer tcb:            0x221
timer cb:             0x1030e450 ('rrmTimerInit+352')
timer arg1:           0x1d07c728
timer arg2:           0x0
Long time taken timer call back inforamtion:
Time Stamp:           Thu Aug 1 23:01:39 2013
timer cb :           0x10296400 ('fmcSendNmspOneSecResponse+704')
Duration : 1000000 usecs, cbCount= 2
Analysis of Failure:
Software Failed on instruction at :
pc = 0x108a95c4 (acDecodeChangeStateEventRequest+1648), ra = 0x108a9748 (acDecodeChangeStateEventRequest+1648)
System Stack
    Frame 0: 0x10012fd8: create_crash_dump+7244
    Frame 1: 0x10011cc8: create_crash_dump+2364
    Frame 2: 0x1000768c: sigsegv_handler+5960
    Frame 3: 0x114b15c0: SHA1Final+1494592
    Frame 4: 0x7a3feb70: SHA1Final+1762370544
    Frame 5: 0x108a95c4: acDecodeChangeStateEventRequest+1260
    Frame 6: 0x108ad670: acDecodeDiscoveryRequest+672
    Frame 7: 0x10273fe0: acCapwapSmInit+31256
    Frame 8: 0x1026b3c4: acPostDecodeConfigRequest+4988
    Frame 9: 0x10276c7c: capwapAcStatemachine+3004
    Frame 10: 0x108a4d8c: spamApReceiveTask+692
    Frame 11: 0x10640b70: debug_heartbeat+392
    Frame 12: 0x114a9f10: SHA1Final+1464208
    Frame 13: 0x1150a494: SHA1Final+1858836
Semaphore and Mutex Usage
(Caller IP(instruction pointer of caller) Gives one more level
of depth in stack to track the Semaphore and Mutex operation)
   Mutex 'pgrp->groupingSem' @ 0x1d02b9d4 Created fp_main_task(rrmgroup.c:917)
      Locked by grouping Task(rrmgroup.c:978), Caller IP = 0x10640b70 (debug_heartbeat+392)
      1 tasks waiting for resource.
Stackdump from grouping Task
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x755fef80: SHA1Final+1680582656
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab744: SHA1Final+1470404
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x102f1cf0: groupCalcEntry+160
    Frame 9: 0x10640b70: debug_heartbeat+392
    Frame 10: 0x114a9f10: SHA1Final+1464208
    Frame 11: 0x1150a494: SHA1Final+1858836
          grouping Task, rrmgroup.c:978, Caller IP = 0x10640b70 (debug_heartbeat+392)
Stackdump from grouping Task
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x755fef80: SHA1Final+1680582656
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab744: SHA1Final+1470404
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x102f1cf0: groupCalcEntry+160
    Frame 9: 0x10640b70: debug_heartbeat+392
    Frame 10: 0x114a9f10: SHA1Final+1464208
    Frame 11: 0x1150a494: SHA1Final+1858836
   Mutex 'pgrp->groupingSem' @ 0x1d02be1c Created fp_main_task(rrmgroup.c:917)
      Locked by grouping Task(rrmgroup.c:978), Caller IP = 0x10640b70 (debug_heartbeat+392)
      1 tasks waiting for resource.
Stackdump from grouping Task
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x75ffef80: SHA1Final+1691068416
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab744: SHA1Final+1470404
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x102f1cf0: groupCalcEntry+160
    Frame 9: 0x10640b70: debug_heartbeat+392
    Frame 10: 0x114a9f10: SHA1Final+1464208
    Frame 11: 0x1150a494: SHA1Final+1858836
          grouping Task, rrmgroup.c:978, Caller IP = 0x10640b70 (debug_heartbeat+392)
Stackdump from grouping Task
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x75ffef80: SHA1Final+1691068416
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab744: SHA1Final+1470404
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x102f1cf0: groupCalcEntry+160
    Frame 9: 0x10640b70: debug_heartbeat+392
    Frame 10: 0x114a9f10: SHA1Final+1464208
    Frame 11: 0x1150a494: SHA1Final+1858836
   Mutex 'rcb->semId' @ 0x1cd3679c Created spamReceiveTask(spam_list.c:336)
      Locked by spamApTask(spam_api.c:500), Caller IP = 0x1026b0f4 (acPostDecodeConfigRequest+4268)
      2 tasks waiting for resource.
Stackdump from spamApTask
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x7a3fe330: SHA1Final+1762368432
    Frame 2: 0x114db504: SHA1Final+1666436
          dot11b, spam_api.c:500, Caller IP = 0x101aa3e0 (spamGetNextLrad+296)
          dot11a, spam_api.c:500, Caller IP = 0x101aa3e0 (spamGetNextLrad+296)
Stackdump from dot11b
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x763feb60: SHA1Final+1695261664
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab690: SHA1Final+1470224
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x101962bc: spamGetLCBFromMacTemp+396
    Frame 9: 0x101aa3e0: spamGetNextLrad+296
    Frame 10: 0x102e49a4: rrmClientBuildLradList+188
    Frame 11: 0x102e9c5c: rrmClientProcessPacket+556
    Frame 12: 0x102ddce8: rrmClientStateMachine+864
    Frame 13: 0x1030cec0: rrmClientTaskEntry+96
    Frame 14: 0x10640b70: debug_heartbeat+392
    Frame 15: 0x114a9f10: SHA1Final+1464208
    Frame 16: 0x1150a494: SHA1Final+1858836
Stackdump from dot11a
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x759feb60: SHA1Final+1684775904
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab690: SHA1Final+1470224
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x101962bc: spamGetLCBFromMacTemp+396
    Frame 9: 0x101aa3e0: spamGetNextLrad+296
    Frame 10: 0x102e49a4: rrmClientBuildLradList+188
    Frame 11: 0x102e9c5c: rrmClientProcessPacket+556
    Frame 12: 0x102ddce8: rrmClientStateMachine+864
    Frame 13: 0x1030cec0: rrmClientTaskEntry+96
    Frame 14: 0x10640b70: debug_heartbeat+392
    Frame 15: 0x114a9f10: SHA1Final+1464208
    Frame 16: 0x1150a494: SHA1Final+1858836
   Mutex 'sshpmTftpRuleSemaphorePtr' @ 0x1cc911b4 Created fp_main_task(sshpm.c:509)
      Locked by sshpmReceiveTask(sshpmrecv.c:1566), Caller IP = 0x10640b70 (debug_heartbeat+392)
      0 tasks waiting for resource.
Stackdump from sshpmReceiveTask
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x7b7ff4b0: SHA1Final+1783344432
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114a8aac: SHA1Final+1458988
    Frame 6: 0x1129f790: d_async_queue_pop+132
    Frame 7: 0x1062d888: osapiMessageReceive+472
    Frame 8: 0x103a209c: sshpmReceiveTaskEntry+932
    Frame 9: 0x10640b70: debug_heartbeat+392
    Frame 10: 0x114a9f10: SHA1Final+1464208
    Frame 11: 0x1150a494: SHA1Final+1858836
   Mutex 'L7_transferSem' @ 0x1cb5d1bc Created TransferTask(updcode.c:3781)
      Locked by TransferTask(updcode.c:3787), Caller IP = 0x10640b70 (debug_heartbeat+392)
      1 tasks waiting for resource.
Stackdump from TransferTask
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x7e7ff380: SHA1Final+1833675776
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab744: SHA1Final+1470404
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x10024430: L7_transfer_task+300
    Frame 9: 0x10640b70: debug_heartbeat+392
    Frame 10: 0x114a9f10: SHA1Final+1464208
    Frame 11: 0x1150a494: SHA1Final+1858836
          TransferTask, updcode.c:3787, Caller IP = 0x10640b70 (debug_heartbeat+392)
Stackdump from TransferTask
    Frame 0: 0x10007af4: sighup_handler+116
    Frame 1: 0x114b15c0: SHA1Final+1494592
    Frame 2: 0x7e7ff380: SHA1Final+1833675776
    Frame 3: 0x114ad1bc: SHA1Final+1477180
    Frame 4: 0x114abd9c: SHA1Final+1472028
    Frame 5: 0x114afd28: SHA1Final+1488296
    Frame 6: 0x114ab744: SHA1Final+1470404
    Frame 7: 0x10634b20: osapiMutexTake+1008
    Frame 8: 0x10024430: L7_transfer_task+300
    Frame 9: 0x10640b70: debug_heartbeat+392
    Frame 10: 0x114a9f10: SHA1Final+1464208
    Frame 11: 0x1150a494: SHA1Final+1858836
   Memory Information
System Memory Information:
             Total System Memory: 929660928 bytes (886.65 Mb)
              Used System Memory: 341839872 bytes (326.02 Mb)
              Free System Memory: 587821056 bytes (560.63 Mb)
Heap information:
         Bytes alloced from RTOS: 8298496 bytes (7.91 Mb)
                     Chunks free: 15 bytes
       Number of mmapped regions: 40
Total space in mmapped regions: 114208768 bytes (108.92 Mb)
           Total allocated space: 8153400 bytes (7.77 Mb)
           Total non-inuse space: 145096 bytes (141.69 Kb)
      Top-most, releasable space: 55416 bytes (54.11 Kb)
     Total allocated (incl mmap): 122507264 bytes (116.84 Mb)
          Total used (incl mmap): 122362168 bytes (116.70 Mb)
          Total free (incl mmap): 145096 bytes (141.69 Kb)

I stand corrected. The code is still not deferred. I am still curios to find out why. The reason i am asking that is most likely you are hitting a bug which. The bug fix will be on different code and if you are upgrading then might as well upgrade to a more recent code train.
Sent from Cisco Technical Support iPhone App

RV042 rebooting randomly

I installed an RV042 on my network two months ago. It's been working fine until yesterday. It's configured Dual WAN, connected to Comcast cable and AT&T DSL with load balancing turned on. Like I said, until yesterday - everything has been perfect.
Today, the router has started rebooting randomly. All the lights except for Power and Diag go out, and the router resets. The network, of course, has crashed by this point.
In the system log, there is no error message. Just suddenly "System is up!" followed by the cable dhcp connection and the pppoe connect spam. Odd thing is, the DATE is wrong at that point. It shows Dec 31 2002 19:00 as the timestamp, every time it crashes.
This is a relatively new router, it's sitting out on a desk with lots of air space all around it, and it doesn't feel hot to the touch at all. It's plugged in to a battery backup. The router has the latest firmware.
What should I do now? This is ugly, when it happens. Overnight last night, it rebooted four times.

This should be shared a shared topic iPhone&iPad
iPad4, iOS 7.0.2. Reboots occur once or twice a day when leaving AppSwitcher (either by home button or by choosing an app).
So it works now like android device (yes, offend intended)...

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Sometimes my iPod Touch reboots randomly when I am using it. This mostly happens when it's below 50% battery. I got it for Christmas and it's still brand new. No fall or water damage, why does this happen? I'm on iOS 6.0.1 but I'll update today

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. If your iPod is defective and not abused Apple will replace it on the spot.
Apple Retail Store - Genius Bar

BlackBerry Curve 9350 rebooting randomly

We have several BB Curve 9350, OS 7.1 that keep rebooting randomly. They are under Sprint.
They use a custom application that requires the user to login, and beacuse of the rebooting they have to login multiple times and restart their work as many times.
Please, is there a known problem with this device?
Is there a way I can determine if the application is causing the rebooting?

Hello Jltssysb,
I would suggest to do a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

E50 Rebooting randomly

Hi All
I have a Nokia E50 which reboots randomly after a upgraded to the V06.41.3.0 software, has anybody else seen this problem and what to do about it?
i seem a bit like it is mostly rebooting when the battery is showing only two "lines"! However i have not tested this to an extend that i can be sure that it is related

This should be shared a shared topic iPhone&iPad
iPad4, iOS 7.0.2. Reboots occur once or twice a day when leaving AppSwitcher (either by home button or by choosing an app).
So it works now like android device (yes, offend intended)...

IMac rebooting randomly...

Hi,
Just now, my iMac randomly restarted while Firefox was open. This has happened a couple of times before. I don't know if the problem is related to Firefox though.. just in case.
Does anyone know why my iMac would be rebooting randomly?
Thanks.

it just logged out again, so this is what the console log said:
Nov 16 18:24:19 -imac-g5 IíI[173]: sleep demand recorded: Sun Nov 16 18:24:19 2008\n\n
Nov 16 19:54:54 -imac-g5 configd[35]: SecKeychainFindGenericPassword err= -25308 ( =0xffff9d24, secErrStr=User interaction is not allowed. ) (current= Network)
Nov 16 19:55:01 -imac-g5 mDNSResponder: ERROR: Only name server claiming responsibility for " iMac G5." is "."!
Nov 16 19:55:01 -imac-g5 mDNSResponder: HostnameCallback: Error -65538 for registration of iMac G5. IP 121.209.19.156
Nov 16 19:55:04 -imac-g5 IíI[173]: sleeptime recorded: Sun Nov 16 18:24:19 2008\n\n
Nov 16 19:55:04 -imac-g5 IíI[173]: waketime is: Sun Nov 16 19:55:04 2008\n\n
Nov 16 21:00:17 -imac-g5 loginwindow[63]: sendQuitEventToApp (MicrosoftMouseHelper): AESendMessage returned error -609
The system log said:
Nov 16 21:00:17 -imac-g5 loginwindow[63]: sendQuitEventToApp (MicrosoftMouseHelper): AESendMessage returned error -609
Nov 16 21:00:28 -imac-g5 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Nov 16 21:00:29 -imac-g5 loginwindow[306]: Login Window Started Security Agent
Nov 16 22:03:34 -imac-g5 kernel[0]: Stealth Mode connection attempt to TCP 10.0.1.3:51888 from 203.36.59.41:80

IOS7 Rebooting Randomly

Anyone else having issues with iOS7 rebooting randomly? I loaded yesterday (9/18), other than downloading/install issues that have been reported, have been fairly satisfied, however, today I have noticed quite a bit of random rebooting while it sits on my desk in front of me. If this happens while I am taking a call, I will be quite annoyed! AT&T iPhone 5 32GB iOS 7.0 (11A465)

This should be shared a shared topic iPhone&iPad
iPad4, iOS 7.0.2. Reboots occur once or twice a day when leaving AppSwitcher (either by home button or by choosing an app).
So it works now like android device (yes, offend intended)...

2011 macbook rebooting randomly

My macbook (Yosemite, 16Gb Ram) is rebooting randomly. It happens ever 45 minutes or so and it restarts itself even after being shut down normally. Any ideas?

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