Modem-Router problem

I have installed a USRobotics 9108 router cabled per ethernet, and have 2 problems:
-sometimes internet connection get lost, even with all router's lights on (now with pram reset, permission repaired and wifi disabled it works...): how can I assure a stable connection?
- impossible to connect my HP 749 printer via router's print server: suggestions?
thanks

you can try this :
1)check the ip add on the computer when connected to the 2wire modem
2)if the ip add is 192.168.1.x , then connect the computer to the router's port#1
3)access the setup page of the wrt300n using http://192.168.1.1 . the default password is admin
4)change the local ip add to 192.168.1.2 and disable the DHCP server in it ..
let me know if this works for you ..

Similar Messages

Bundle discount expired, modem/router problems, etc.

I just received our bill and bundle discount has expired, resulting in a nearly $100 increase on a bill that was already $150 a month. Our modem/router has not been working correctly and we called about it and they insisted that they just do a "reset" from their end. Guess what...still not working correctly. Our cable needs have changed to the point where I am considering completely getting rid of it. We are no longer under contract with Comcast. I am loathe to call customer service, be transferred around, given the hard sell, and possibly have to schedule a service call that will suck up an entire day waiting and potentially result in some additional nonsensical charges. I'm NOT paying $240 a month for cable, internet, & phone. The only reason we got the phone is because it was cheaper to get the bundle with it. I will likely contact ATT for Uverse internet only. Will I be able to cancel service in person at the local store?

pandum-
I am so sorry for the delay! I am sending you a private message so that we can discuss your billing concerns more freely.
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Modem/router problems

Well I have this re occuring problem. I lose all internet connection, laptop and desktop. My cable/internet company tells me its my wireless router(wrt54g). If I disconnect it, I get internet to my desktop, if I wait a few days I can reinstall my router and everything is fine for a few weeks. This is the third time it happened. I have not reinstalled it yet this time. Any ideas what is happening?

I am also facing the same problem and seem like alot people having the same problem too. Check this
http://forums.linksys.com/linksys/board/message?board.id=Wireless_Routers&thread.id=35331

I recently bought an external hard drive and attached it to a wireless modem router. The problem is that i can't access it from my macbook. I get a "connection failed" and "the server is available on your computer. Access the volumes and files locally".

Well I believe I described the problem above. I want only to add that the external hard drive is a Seagate FreeAgent GoFlex Drive 1TB and the wireless modem router is a Belkin N Plus (model F5D8635-4 v1). Also, in the finder window under "shared" I see a "belkinserver" and when I click it, it says "connection failed". If I click "connect as" I get the "the server "belkinserver" is available on your computer..." which I mentioned above. I tried to connect macbook via ethernet to the modem router and then when I typed "smb://belkinserver" it immediately prompted me for a username and a password and when I typed them finally I got to enter the contents of the hard drive! So what's the problem wirelessly?

If your external drive does not have an independent power supply, you may wish to consider a couple of lower-cost options before tossing the drive. Bus-powered drives have no external power source and must get all their power from the computer. They can exceed the computer's USB energy budget.
Cheapest option:
1 Meter USB 2.0 A to 5 Pin Mini B Cable - Auxiliary USB "Y" Power Design for external hard drives.
This gets power from two of the computers USB porst sna can provide enough power to wake up an under-performaing bus-powered drive.
If you don't have enough ports to use this, try the next cheapest option:
Newer Technology 7 Port Hi-Speed USB 2.0 Hub with Power Adapter for Mac & PC
Such a hub has a an independent power supply to make up for wahat the comptuer fails to provide.

WiFi Problems w/ OS X 10.4.11 and Speedport W 502V DSL Modem/Router

We just moved to Germany again, so went to Deutsche Telekom (DT) for Internet/phone access. They sold us a Speedport W 502V DSL Modem/Router with manuals--all in German, as DT does (DT offers NO support in English; some would argue they offer no customer support at all).
Babelfish and I managed to configure a late-model eMac, G4 PowerBook and two iPhones with the DSL router, with pretty good success (sometimes we have intermittent Internet connectivity). Then our household goods were delivered and we unpacked and set up the G4 dual-GHz tower. So...the G4's Airport (not Airport Extreme) "sees" the WLAN and the https://speedport.ip site "sees" the IP address of the G4, but the G4 can't join the network, no matter what I try. It's to the point that I think it's something painfully obvious that I'm missing and I must be too far in the weeds...so now I need fresh eyes on the problem.
I have no computer connected to the Speedport, and wouldn't have thought that was the problem because the other non-physically-connected computers are using the WLAN network. Thanks for any help!

hi kathryn
did it have to be the Telekom, by all means??
anyway, first of all a link to a video where a german comedian writes a letter to steve jobs demanding he chose any carrier but the DTAG for the iPhone distribution in germany - really funny!
http://bit.ly/4B4OdQ
OK, I´m currently downloading the speedport manual from their website and will look through it, in order to see if there´s something in there..
as a first guess I´d try looking at the wireless prefs of that speedport box. I guess it supports by default 802.11a/b/g, whereas the G4 only does 802.11b (the "normal" airport). Try selecting only the 802.11b portion from the speedport (that makes networking somewhat slower for airport express computers, but shoudn´t be a problem since it´s still at least as fast as basic DSL service (11MBit vs 2 or 6 MBit)
cheers
Matt
(german in spain)

Problems reconfiguring ADSL modem+router to modem only

I've currently got the Netgear DG834G working as a modem+router and connected to the AEBS which is in bridge mode.
I want to use the AEBS as the router. I've discovered how to set the DG834G to modem only, but I cannot get the internet connection working like this. It connects using PPPoA. It asks me for a LAN IP address.
I'm not sure what I should be entering on the AEBS. In Airport Utility, under Internet, I have connect using Ethernet, IP address as the static IP address given to me by my ISP, for subnet mask I've entered 255.255.255.0, for router address I didn't know what to enter, and I've tried using the same as the static IP address, also tried a slight variation on that (increased the last value), I've tried using the IP address of the modem, but nothing has helped. The DNS server settings I've entered are those provided by my ISP. For connection sharing, I've set it to Share a Public IP address. NAT is enabled.
I've got no idea what is wrong. I've read in other threads about power cycling the devices, so I've tried that and it didn't work.
Perhaps if someone could point me to the right settings, perhaps it's worth power cycling again with the right settings. I'm particularly baffled by 2 things 1) what the AEBS wants for the Router Address and 2) why the modem has an IP address (perhaps just for accessing it's web based control panel?).
Help would be most welcome - I feel I have exhausted all of my 'trial and error' options.

If your ISP has provided you with a static IP address, then they will also have provided you with a subnet mask, a gateway or router (they are the same thing in this context) IP address, and domain name server address(es). It is essential to know this router (or gateway) IP address.
I've just reconfigured the DG834G back to mode+router, and noticed that when it connects it shows the subnet mark and gateway. My ISP only provided the IP address, and the Netgear seems to get the other details automatically. I have made a note of them, so I will try again entering them on the AEBS.
What remains unclear to me is exactly what functionality remains to the Netgear device when - as you said - it becomes configured to work as a modem only.
The info on the web control panel says it loses all routing functionality when in modem only mode.

How to set up TimeCapsule (4th) to create own private (wired) network behind Airport Express (5th) that is set up to join existing wifi-network of fritz adsl modem/router?

I work in an office building with free Wifi to connect to the Internet. I want to be able to use this internetconnection, but at the same time I want to shield of my own wired network.
I've made the following configuration:
- fritz adsl modem / router
- Airport Extreme (5th gen) set up to join existing wireless network (green light, works)
- Lan-cable from lan-port AE to wan-port TC (4th gen)
- Lan-cable from TC to Mac
- Lan-cable from TC to Printer
When I set my TC (network-settings) in bridge-mode everything works fine, but my Mac and Printer get an IP-address from the fritz modem / router and are visible to others.
I tried to set TC in NAT/DHCP-mode, but then I get the error message that I should set a static IP-adress for TC. When I set TC in DHCP-mode, it looses connection to the AE. I'm not sure what to do now. Does anyone know how to set up my TC and create my own private network and still be able to get on the internet?

Hajenius wrote:
Is there a better alternative? I'd rather not want to reset my TC every day.
You are using free internet.. so there is a price to pay.. that is convenience and non-ideal network setup.
The better alternative is to pay for your own connection. Then you are completely free of the possibility of others in the bullding seeing your connection. (as long as you secure the wireless).
But I think you are probably over worrying about public wifi.. if it is setup right.. ask the building admins.. it should be setup so each user cannot see another users connection. This is typical for most wifi setup and simply means you can see internet connection but nobody else on the connection. ie other wireless users.
Having a router with NAT makes it then more secure again and allows clients on your own network to interact with each other. But you can setup wireless to the free wifi for every client.. (depending on how many IP you are allowed).. and run a secondary network without internet access. This is easy for desktop etc where you have a wireless and a wired connection but less convenient for mobile devices.. unless you use a cloud connection and each client can link and share via that.
Have I made the explanation worse??
Think of it this way.. if you had 3 laptops.. all 3 could connect to the internet from the building wifi.. but they cannot talk to each other or share resources in local office. You can put resources out in the cloud, that can be shared.. but that adds traffic and most free services are not fast.
Now you can also plug all three into Time Capsule by ethernet.. and share local resources. Files, printers backup etc. This network is not connected to the internet at all. Each laptop has internet via free wifi and local connection.
For devices like iphones that have no ethernet or other method.. you could use local wireless and public wireless.. but in turns.. still the only advantage is less issues with double NAT.. if that causes problems.. then this is an alternative.

Is a Happy Marriage Possible? New Airport Extreme & ADSL Modem/Router

Is a Happy Marriage Possible? New Airport Extreme & ADSL Modem/Router
1. I’m writing from a rural town in Southern Nepal, very close to India. I’m planning to create a new WI-FI network at a small monastery here. Ideally, we will have two parallel wireless networks: the first network produced by an ADSL router/modem and a second network produced by another router in “repeater” mode.
2. Earlier, someone suggested that, when I post a question, I should provide as many details as possible about the situation here. Forgive me if there is “too much information”. I have to make a trip to the US to buy new networking equipment, so I very much want to get this right. Once I return here, I’ll be pretty much stuck with whatever I get in the US.
3. The future routers will live next to each other in an office and could be linked by a cable (if this is the best route to go). We do not wish to “expand” the network (in the sense of making a larger WI-FI network), but rather wish to simply have two networks, hence one ADSL router/modem and one router with the “repeater” function (out-of-the-box without any jerry rigging). Both WI-FI signals need to travel approximately 100 (largely unobstructed) feet.
4. If my dreams come true, the second router would be an Apple Airport Extreme (AX). An Apple router would be ideal because my experience with Apple routers is happy: they are easy to set up, reliable, and secure. Moreover, we use Apple computers and iOS devices here (and the new AX has the “ac” thing which will be preferable as we replace old machines with new ones).
5. Yet, from reading posts and having my prior questions answered on this website, it may be that with an ADSL modem/router, all the ease and happiness of the Apple ecosystem is lost: while Apple routers seem to connect with each other easily, problems appear to arise when users try to inter-marry our non-Apple products with Apples.
6. Our current, super-crappy 2wire 2701hg-t (ADSL modem/router) covers the 100-foot distance without a problem when it is working and there is Ethernet flowing to us. Frequently, our connection is very bad, and I may be unfairly judging the 2wire 2701hg-t. But, based on user reviews on the America Amazon.com, the 2wire 2701hg-t is pretty terrible: first it is simply old and second, among other problems, it seems to have a poor quality power supply unit. I do observe that it frequently seems to be recycling from scratch as if it had turned off and restarted. In any case, we are replacing it since it may be about 4 or 5 years old.
7. In previous posts on this forum, “LaPastenague” responded to some of my earlier questions about AX and ADSL. Among other things, he pointed out that (1) line-attenuation may be contributing to our poor connection and (2) we must choose a modem/router that is suitable for “long lines.” I’ve looked at our current modem/router statistics page; however, there are no statistics for line-attenuation or noise. (As you will see below, my strategy is to get the “better” modem/router that is suitable for long lines.)
8. Concerning our ADSL service, these are the facts I’ve gleaned from looking at the current router’s configuration pages:
Connection Type: PPPoE
Currently, the router is configured to use WPA-PSK security.
Connection Speed: Incoming: 1024 kbps & Outgoing: 509 kbps
(The following information may be unimportant at this time.)
Broadband Link Diagnostics:
DSL Synchronization: UP
G.DMT Signal: UP
PVC Connection: UP
PPPoE Service: UP
PPP Authentication: UP
IP Connection: UP
DNS Communication: UP
9. The ISP (Nepal Telecom) doesn’t supply a modem/router; however, they do have a list of (at times ancient) hardware and hardware vendors:
http://www.ntc.net.np/internet/adsl/adsl_vendersConf.php
10. Concerning what equipment is available here, what I have observed is that generally the ADSL modem/routers for sale locally, and in the far-away capital Kathmandu, and in nearby India are often also available in the United States, but they are the cheaper, older models. I will have to buy the new equipment in the US this year. At a different institution nearby, they are using the TP-Link modem/router td-w89016 which they purchased locally, I believe.
11. Based in part on LaPastenague’s earlier advice, I want to buy the TP-LINK TD-W8980 N600 Wireless Dual Band Gigabit ADSL2+ Modem Router (2.4GHz 300Mbps+5Ghz 300Mbps, IPv6 Compatible). This appears to be the most popular ADSL device on Amazon now.
Will this modem/router work EASILY with the Airport Extreme in the manner I’ve described? That is, connecting the two with a cable and creating two WI-FI networks.
12. Also, is it generally correct that the best way to connect them is with an Ethernet cable: https://discussions.apple.com/message/23759755#23759755
13. In fact, does connecting them with a cable help alleviate some of the problems that can occur between the Apple device and the ADSL modem/router?
14. If this will work, what “mode” will the AX device be in (again, in order to have two separate networks with separate passwords)? I have heard of the “repeater”, “roaming” , and “bridge” modes.
15. Are there two levels of passwords which need to be considered? Of course, there is the network and network passwords which we create here and which will be different. But, does the Apple also have to have the ISP password like the principle ADSL modem/router?
16. To set this up, what information do I need from the ISP (e.g., passwords, IPs…)?
I think there are a lot of good reasons to use an AX router. Of course, if it is just going to be very cumbersome then, we would be loosing one of the best parts of using Apple products. So, whoever feels knowledgeable enough to reply to this post, please be sincere if you think it is better to avoid the Apple. Apple can rest assured that I will buy other things from them!
In that case, I’d likely buy a second TP-Link device to create a second network:
TL-Wa801NP [AP Mode Multi-SSID Mode AP Client Mode Repeater Mode (WDS / Universal) AP+ Bridge mode (point-to-point / point to Multi-point)].
Thank you in advance. Long live Apple!
Message was edited by: Jess1911

I am not sure if there are different interfaces but my 2wire does an excellent job with line info.
I get into this from browser.. using main IP.. in my case 10.0.0.138/MDC
In your case it should be whatever the IP of the 2wire is, followed by /mdc
Give it a try.
As you can see it shows vendor and loads of info about the line.
I rate it the best domestic modem for line info.
A good modem actually albeit a lousy router.
MDC is the diagnostics and Management Console.
3. The future routers will live next to each other in an office and could be linked by a cable (if this is the best route to go). We do not wish to “expand” the network (in the sense of making a larger WI-FI network), but rather wish to simply have two networks, hence one ADSL router/modem and one router with the “repeater” function (out-of-the-box without any jerry rigging). Both WI-FI signals need to travel approximately 100 (largely unobstructed) feet.
You are not repeating.. you are simply setting up two routers which are interconnected, so one is dependent on the other.. ie one is your adsl modem router and that will take the main router function. Your second router is really not working as a router, but as wireless access point (and switch if you plug things in).
That is perfectly fine. You are not roaming in this case since both routers are running different wireless names and networks.. but they are actually using same IP range.. all devices are on the one IP network with two different wireless access points.
4. If my dreams come true, the second router would be an Apple Airport Extreme (AX).
Apple router is fine for this. Easy to configure out of the box.
5. Yet, from reading posts and having my prior questions answered on this website, it may be that with an ADSL modem/router, all the ease and happiness of the Apple ecosystem is lost: while Apple routers seem to connect with each other easily, problems appear to arise when users try to inter-marry our non-Apple products with Apples.
The problem arises when you try and interconnect using wireless extend or repeater.. you are not using wireless to extend, you are using ethernet. Wired has no issues.
11. Based in part on LaPastenague’s earlier advice, I want to buy the TP-LINK TD-W8980 N600 Wireless Dual Band Gigabit ADSL2+ Modem Router (2.4GHz 300Mbps+5Ghz 300Mbps, IPv6 Compatible). This appears to be the most popular ADSL device on Amazon now.
Will this modem/router work EASILY with the Airport Extreme in the manner I’ve described? That is, connecting the two with a cable and creating two WI-FI networks.
It is a good choice.. It should be fine considering how poor your line is.. this modem is proving to have a couple of bugs.. it does not handle torrents well but I would suggest your system is not being used for that purpose. It has some port forwarding issues. Again you are probably not going to overload it.
12. Also, is it generally correct that the best way to connect them is with an Ethernet cable: https://discussions.apple.com/message/23759755#23759755
Absolutely best.. only decent method.
14. If this will work, what “mode” will the AX device be in (again, in order to have two separate networks with separate passwords)? I have heard of the “repeater”, “roaming” , and “bridge” modes.
Bridge. Although if it gives issues there is another method, although rather complex to setup.. not something to worry about now.
15. Are there two levels of passwords which need to be considered? Of course, there is the network and network passwords which we create here and which will be different. But, does the Apple also have to have the ISP password like the principle ADSL modem/router?
Only the adsl modem has the ISP authentication.. it is the box that does the link. The TC just piggy backs.
The passwords on the TC are for its Admin, wireless and disk access.
16. To set this up, what information do I need from the ISP (e.g., passwords, IPs…)?
For ADSL you must have the PPPoE authentication username and password.
So, whoever feels knowledgeable enough to reply to this post, please be sincere if you think it is better to avoid the Apple.
hmmm.. I am biased because I see the issues not all the good stories..
The latest airport and Time Capsule seem to have a few pretty severe bugs.. if they happen to hit you, they are extremely hard to fix if you are in the middle of Nepal. And Apple service centre is a long long way away.
I cannot answer your question from the point of view of a person on the ground in remote area. If the economics of the purchase works for you, great. Go for it.
In terms of wireless coverage.. the Asus AC models or Netgear R7000 kill the Apple. Sorry but it is just fact.
See reviews here.
http://www.smallnetbuilder.com/lanwan/router-charts/bar/113-5-ghz-dn-c
That is average.. if you look at the apple router in the worst location by changing the filters, it comes out worse again.
I cannot post the URL to our local forum here.. (apple doesn't allow it). But in testing with apple clients the asus still beat Apple router soundly.
Pure wireless range is not the only consideration.. but in a mixed environment and since the wireless on the 8980N is not too bad.. then buy Apple router for apple client devices makes good sense.
Maybe the older Gen5.. or two of them.. would do a better job.. with a bit more tested and known hardware.
One thing you do need to check.
Routers from every other brand allow you to select country. Any country from anywhere in the world. Apple routers do not.
If you buy an airport in North America it is coded to North America and offers just a few countries.. USA, Canada I suppose.. what else is North America??
You cannot change it to Nepal.
To get the one for Nepal you must buy the model that covers, South Asia I guess.. I am not sure which it is.
See what the license information is for wifi in Nepal as it might be very different to US and therefore illegal for you to run it in Nepal.
If only the whole world would just bow to America.. we could all follow the FCC regs..
http://en.wikipedia.org/wiki/List_of_WLAN_channels
This only applies to the Apple.. the TP-Link etc allows you to choose Nepal or correct country regulations for wifi.
Buying modems has one tricky bit.. that the actual adsl ATM channel is different in different parts of the world. No modem is usually impossible to setup but some can be difficult if it is pre-configured for US.. this is easy to overcome generally as you can download a firmware for another locality, so you can have local settings.

HT4145 How can I use an Airport Extreme to act as a Range Extender for an Alcatel One Touch Y800Z WiFi modem/router? I get a message saying it cannot be extended. Thank you. Arup

How can I use an Airport Extreme to act as a Range Extender for an Alcatel One Touch Y800Z WiFi modem/router? As we live in a rural area and our landline broadband speeds are awful, I have moved on to a 3G provider in the UK (EE/Orange) and set up the wireless modem which is working very well with an iMac. I have an Airport Extreme base station which was previously connected with an Ethernet cable to the landline router, and two Airport Express stations as Range Extenders. I would now like to use the Airport Extreme and the two Express stations to extend the range of the Alcatel WiFi device. I have tried automatic and manual set up with the Airport Utility but at the crucial step for selecting a network to extend, although the WiFi device is recognised, I get a message saying it cannot be extended.
Thank you for any help you can provide.
Arup

This is a problem with a lot of cheap end wifi hotspot like devices.. sometimes you can just swap the sim out to a real 3G wireless router.. that is a better approach IMHO than wireless repeater ever will be.
In the meantime..
Have a go with the suggestion.. place the express as wireless bridge. With a computer connected to the wifi from alcatel unit.. (I am amazed Alcatel still are in domestic market.. I thought they sold out). Set the express to join the wifi.. you do this in the airport utility.. old one is easy.. but in v6 you have to trust to luck so to speak and hope the auto setup works.. tell us if you have trouble.
With the Express bridging.. you can then plug it by ethernet into the TC.. which will be in router bridge..
ie
You can then run the connection from wireless or ethernet on the TC.. and it will relay back to the alcatel for internet.. all a bit dodgy but who knows.. it may give you what you need.
Wireless repeater is never particularly reliable in my experience. I would avoid it if possible.

How to use Airport Extreme to create a second wireless network with different IP addresses behind an existing modem/router?

Hi,
I have an existing modem/router from my ISP that does DHCP and NAT with base IP 192.168.1.1 distributed in the wireless network. I use this wireless network for our private devices. I could turn off the DHCP server in this first router, but there isn't a separate setting to turn off NAT.
I want to connect my Airport Extreme (4th gen) to this existing router to create a separate wireless network for visiting guests, where IP addresses of 10.0.0.0 etc. are used. So I do not want to use the Airport Extreme in bridge mode, as I would like to keep the devices on the first network 'invisible' for those on the second network. (P.S. when connected in bridge mode, the Airport works well and can distribute a network with a different name from the first. It's just that I would feel more comfortable about our privacy if the Airport were to distribute a different IP range. False security, maybe?)
I've tried doing this by 'Sharing a public IP address' in Airport Utility's Internet tab, leaving TCP/IP's setting to 'via DHCP', setting DHCP addresses to start with 10.0.0.2 up to 200 with all else blank, and not using a standard host nor NAT-PMP in the NAT tab.
When I do this the Airport complains of a 'double NAT issue'. Internet connectivity seems to be OK, but when switching between the two networks on my Mac I get complaints about my IP address being in use by another device intermittently.
Can anyone help in how to get the 'double NAT issue' resolved?
Thanks!

So if someone is connected to the modem/router network they will be able to see the HD I will have put in to the AirPort Extreme?
As I said above.....since the modem/router and AirPort are bridged, devices on the modem/router wireless will be able to "see" devices on the AirPort wireless, and vice versa.....
If they can see the HD connected to the AirPort Extreme, will they be able to access it
Yes, unless you plan to password protect the drive connected to the AirPort Extreme.
or will they still need the password needed to get onto the AirPort Extreme network?
The modem/router and AirPort Extreme are bridged. They are on the same network. All devices are on the same network when the modem/router and AirPort are bridged. Not sure how else that I can say this.
Also, because it is bridged, I shouldn't have any problems accessing the HD I will have connected to the AirPort Extreme from an external location?
Accessing devices from a remote location is never easy....and a topic for a different post/discussion. If you have a "static" Internet IP address from your provider, and have all the details on how to forward ports on your modem/router, you are off to a good start.
Apparently there is some addressing issues because devices can be seen as "Double IP" because the modem/router would have allocated IP's as well as the AirPort allocating IP's thus making connections slower until resolved
When you "bridge", all IP addresses are issued by one device. There will be no conflicts on the network, since they are bridged.
Once again, in very simple terms, you have two doors (access points) that open into the same room (network). One "door" is the modem/router and the other "door" is the AirPort Extreme. They are on the same network....("room") because they are bridged.

HP Photosmart B209a no longer connecting to wireless since modem/router change

I recently had to change from a Motorola Surfboard modem and Netgear router (both at least 5 years old). The new modem/router combo is a C3700 Docsis 3.0. My HP Photosmart Plus printer model B209a no longer connects to the wireless network. I've tried both push button and pin. I get a WPS failed to connect. When I print network settings my network is listed but the printer shows as being offline with no active conection . Firmware is EIL1FNO926AR and shows up as the latest revision for the printer. Under 802.11 Wireless the mac address is given and status is disconnected. By the way, the printer and modem/router are approximately 3 feet apart on the same desk.
Any ideas as to what to do to get my printer back online or is incompatible with the new modem/router?
Thanks
This question was solved.
View Solution.

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Officejet Pro 8500A unable to connect wirelessly to Ubee Modem/Router

I recently upgraded to a new "all in one" Ubee Modem Router (Model DDW366) and have spent hours attempting to wirelessly (both using Wizard and entering info by hand) print, but nothing has worked. The only way I am able to print at this time is by printer cable connected to my MacBook Pro. I'm unable to print wirelessly from my MacBook Pro, iPhone and iPad.
HP will not advise me on how to solve this problem as printer is no longer under warranty and Cox Cable who sold me the Modem/Router combo are not willing to assist with this problem.
Can anyone advise me on how to print wirelessly again?

Hello @drlogan0,
Welcome to the HP forums.
I understand that you are encountering problems with getting your Officejet pro 8500A onto your new wireless network.
I would like to help.
i would try restoring the network defaults. This will help erase any 'old' information that may be stuck in the printers memory. I would like to give you specific steps for this, but I am unsure if you have the 8500A, 8500A wireless, or the 8500A premium.
Basically the steps are, go into the network menu, and select restore network defaults.
If you have tried restoring the network defaults already, please review the following troubleshooting documents.
Setting Up the Printer for a Wired or Wireless Network for the HP Officejet Pro 8500A
Printer Does Not Maintain Wireless Connection
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Do I need to replace my modem/router to improve Airport Extreme performance?

Hi all.
Until recently my home network consisted of an ISP-supplier Thomson TG585 wireless router supporting both a MacBook Pro & iMac.
The config. worked to a point. Both machines could get to the web fine, but frustratingly would rarely "see" each other via the router. No problem when directly connected via LAN cable.
I have an external office some 20m or so away from the house and therefore need to use the MacBook at a distance. The TG585 failed to give the range required so I improved coverage by adding an Airport Extreme as a bridge (the Macs now see each other fine).
Whilst a great improvement in coverage, on occasion though it slows right down and even drops out.
I've loaded iStumbler to do some checks and whilst there's a number of domestic networks in the neighbourhood, none are on the same channel and all are running at 2.4Ghz, so presumably the Airport should be fine given its dual frequency capability?
iStumbler's indicating though that at the range I'm operating the signal range drops to between 15-25% and even with the MacBook right beside the Extreme it only gets to 61%. Both seem a bit low.
I'm no network expert, but this seems to suggest to me that it is the level I'm getting, rather than any interference which is the issue?
My first thought was to try and boost the MacBook's reception capability with an external USB aerial (looking through the forums the Asus USB-N10 seems to be a good choice).
In discussing this with local retailer however, he suggested this is the wrong idea. My problem apparently is the poor capability of the TG585 which is providing a reasonably weak/variable signal to the Extreme. Instead, I should be swapping out the TG585 for a more sophisticated router (his suggestion the Linksys E2000). With the base router providing a strong 5Ghz input then this enables the Extreme to perform at its best.
My question (finally!) is whether this is indeed the case (i.e. modem replacement req.)? If so, I don't want to replicate the Airport Extreme's spec. so I'm interested in any suggestions on a suitable modem(router) for this instance? If I have to splash out on a dual freq. modem/router in addition it starts me questioning the wisdom of my choice to buy the Extreme.
PS: Sorry it's a long one; thanks for taking the time to read.

I am afraid that the interference that you are picking up is coming from outside sources. Unfortunately, you will not be able to do much about this other than try different locations for the AirPort Extreme.
I'm assuming that your AirPort Extreme is not located close to a televison or other electronic device. If it is, try to move it as far away as possible. Also try to keep it as far away from any outside walls or windows in the apartment as possible.
I was helping a friend recently who moved into a a new high rise apartment/condo development and we found that he simply could not use 2.4 GHz wireless reliably in his area due to the number of other networks and interference issues. That is likely the case in many other situations due to the explosion of wireless networks in the last few years.
For your reference, the most accurate way to judge signal quality is Signal to Noise or SNR.
Hold down the option key on your Mac and click on the Apple icon in upper left corner of the screen
Select System Profier.
Look down the list for the Network heading and then click on AirPort to highlight it
Look in the window to the right for the name of the wireless network, then look for the Signal / Noise readings. These will be negative numbers. Example: Signal / Noise -60 dBm / -80 dBm
SNR = Signal minus Noise, so -60 dB - (-80) dB = 20 dB
Then use the reference chart posted by expert user Tesserax to get a general idea of the connection quality
o 40dB+ SNR = Excellent signal
o 25dB to 40dB SNR = Very good signal
o 15dB to 25dB SNR = Low signal
o 10dB to 15dB SNR = Very low signal
o 5dB to 10dB SNR = No signal
With only 10 feet between the computer and router, you definitely should see 40 dB+ readings under normal conditions
How does your signal look if you use this method?

Hooking up/configuring a WRT54G2 wireless router to my wired modem/router.

Problem description: I have bought a wireless router (Linksys WRT54G2) in order to connect it to my ADSL2+ modem/router (a TP-Link TD8840) to provide wireless internet access to my iPhone and laptop. I only intend to power on the wireless router when I need it, not have it on all the time wasting electricity.
Attempted fixes: Configuring the WRT54G2 per the install CD, but this appears to mean I must have my wireless router always powered on in order to access the internet even when I'm not using the wireless. Ideally I just want to turn on the wireless router as and when I need it.
Operating system: Windows XP Pro (32-bit) SP3.
So, as my description says, I bought a WRT54G2 so I can browse the web on my iPhone using my DSL connection rather than the cellular (3G) network. I currently have the WRT54G2 plugged in from one of its four ethernet ports to an ethernet port on my wired modem/router. The IP of my modem/router is 192.168.1.1, which also appears to be the default ip for the WRT54G2 So I can't access my WRT54G2's admin screen to properly set up the network.
At this point I feel as if I should reset the WRT54G2 to factory settings and start from scratch, but I lack a coherent set of instructions to point me on my way. It's a bit frustrating because I'm pretty good with computers generally, but networking obviously is not my thing. Can anyone please help

Hi modeski,
To setup your WRT54G2 router and make it work with your modem/router there, chnage first the IP of the WRT54G2 from 192.168.1.1 to 192.168.2.1 before you connect it to the modem/router.
In other words, you are cascading two routers.
Hope this help!

How to configure WRT350N as a router in a network wih a DSL modem/router

Hi,
I'll really appreciate if somebody please could give me some help.
The problem is that I have a Dlink DSL-2640B modem/router AND a Linksys WRT350N router, what I want to do is how to configure them so they both are in the same network, and the WRT350N has access to internet and the computers connected to the DSL-2640B.
Is that possible?....OR...the other option I was thinking was leave the DSL-2640B as a modem only, and have the WRT350 make all the routing wired and wireless.
I'll really appreciate your comments.
Regards.

As per my knowledge it is better to use the wireless router to provide connection to wired & wireless computers. Leave the DSL2640B as a modem, connected to internet port on wireless router.

Modem-Router problem

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