Modem will not come online

The wifi is still connectable on all devices, but will not work. Since the modem is not online we are without both Internet and cable. All of our cable connections are secure and we have tried resetting and unplugging everything. There was a cable guy here this morning and he checked all the connections and managed to get us back online. He said that our signal was good at that point; however, everything went back down as soon as he left. The Internet and cable have both been out for four days now and nothing seems to work.

Get a tech back out there.

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