Moderate NAT... how do i change this?

i have my xbox connected by ethernet to my macbook, and my macbook connected wirelessly to my base station.
my xbox live constantly says 'moderate NAT' and i cant seem to make it 'open'.
been trying to get it to work with the airport utility, but haven't gotten anywhere.
how do i make my NAT open?
thanks for the help!!

There are no configuration options to open or close the NAT.

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