Moderators PLEASE - why did you delete Chris Aikin's post

This post was hitting the SPOT - 100%.
It may have been a little Apple unfriendly but Apple's new found unfriendliness towards their customers super seeds what Aikin wrote in his post
One guy in that post said that this forum is a user to user forum. But he must have been very wrong. Cuz every time we user start to dig where its deep YOU moderators come in and delete the posts. All you want here on this forum is people asking how to repair their disk permissions.
Since this Leopard Downgrade emerged there are 100 of thousands of people just about ready to blow....
Your job as a moderator is to VERIFY the contents of the posts - and the post you've just deleted was NOT against forum policy. If someone posts a reply that is against the forum - then for god sake have the intelligence to JUST delete the reply and NOt the whole post....
Shame on You

I'm going to take a stab, and explain to you why something like this may happen. I've been on this board long enough to know that:
1. If there is any smell of ranting. Calling it a "downgrade" alone seems like a rant.
2. If there is any smell of unsubstantiated criticism.
3. If there is any smell of demeaning towards others or towards Apple.
4. If there is any indication that a thread is proceeding nowhere towards a solution and people are venting feelings.
Then a thread or a post can be deleted. They may not be as able to delete a single post versus a thread as easily. That puts a bit of an onus on us the user to stay clear of writing posts that could trigger an unhappy response by someone who had problems. It is better to start a thread which asks questions about why a technical issue might happen and how to solve it, and avoid any blame. Subject line should be asking that question.
Don't hijack another thread where someone is looking for a solution, saying you have that problem too. That tends to create an atmosphere of ill-will.
Point people to where to Post a New Topic (at some forum versus a category level) that are obviously new with only one post. If they have a couple posts, check their post history to see if they managed to post a new topic elsewhere, and say to them they should look there for a response.
I'm not a moderator, nor do I question their policy. Among the Terms of Use is that we can't question, nor can we speculate.
It isn't a "downgrade" for everyone. There are some people, like myself who have successfully installed Leopard.
Now was there a technical issue you needed resolving with either your installed software, or your hardware?
Message was edited by: a brody

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