Modification to the user name in AD is not reflected in BO

Hi All,
We have modified the some user accounts in our AD server from Upper case to Lower case but while login to Infoview it does not recognize the updated username but the old username.
We deleted the user from CMC (Unmapped the AD group and mapped it again)
CMC is updated with the modified name
Restarted CMS, rebooted BO and Application server.
Also tried deleting the user and creating it again in AD server
Any help would be appreciated.
Regards,
Anisa

in order to help we need more details, as others have asked
1) XI version (there are considerable differences between XI, XIR2 and XI 3.0, even some service packs changed functionality)
2) java SDK version in the BO\j2sdk1.4.2_08\bin or javasdk\bin type java -version
3) Is this tomcat, IIS, or something else...
the case should only be an issue if your java SDK is 1,4 which could only happen in XIR2
If that's the case then what happens when you login to the CMC(which didn't use java in XIR2)?
If you are using kerberos then update your java SDK to 1.5 and don't worry about case anymore. If you are running an earlier version than XIR2 SP2 you must patch to at least that level to update your java SDK.
windows doesn't care about username case or the case a user was mapped into the CMC so if you are facing limitations of java SDK 1.4 then just upgrade it..
Also to note java SDK does not = JRE or JVM. For authentication you can have any version of JRE or JVM as the web/app only uses the java SDK.
Regards,
Tim

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