Modify calling number in SIP invite on CUCM 10.5

Hello,
I am working at a customer with CUCM 10.5 who uses MGCP gateways to access the PSTN via T1 PRI ISDN.
They use four digit DNs internally and need to prefix these with 713657 to make the outbound CLID work ok - i.e. a call to the PSTN from extension 1000 needs to send 7136571000 to the ISDN provider.
I configured this using Calling Party Transformations and this works fine e.g.
A Calling Party Transformation for 1XXX would prefix 713657.
The problem I have is that the customer has a NICE active recording system which communicates with the CUCM cluster using a SIP trunk.
The invites that CUCM sends via the SIP trunk show the full ten digits rather than the four digit extension which will not work according to company deploying the recording system.
If I remove the Calling Party Transformation then the SIP invite shows four digits and the call recording works but the outbound CLID does not work.
Can anyone suggest a way to fix this? The customer does not want to change the gateway protocol from MGCP to H323 which would be my favoured choice. Any change of calling party setting on CUCM (e.g. ticking the use external mask for calling party on route pattern) affects the SIP invite.
Ideally I need a way to modify the number in the SIP invite but I cannot find any example of how to do this.
Any suggestions are welcome.
Thanks

Hi, thanks for your response.
The Calling Party Transformation CSS is not applied to the SIP trunk but is applied to the T1 port of the MGCP gateway.
The Transformations are still applied to the SIP Invite messages via the trunk so I guess this is a quirk of the calling recording profile setup on CUCM.
I did try creating another Calling Party Transformation setup which stripped the unwanted digits and applied it to the SIP trunk but it had no effect.

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    I have a SIP Trunk setup between the CUCM and CUBE and another SIP Dial Peers from the CUBE to the ITSP. All incoming/outgoing calls, DTMF-Relay works well except one thing which is the ability to hold the call.
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    The current setup is no MTP is selected and everything is working perfectly. I am happy with that until I place a call on hold, which when I do so, the call immediately terminate. Could you please help me understand why?
    I have all media resources configured such as G.729r8 MTP, G.729br8 MTP, G.711u MTP, Transcoding with all codecs, etc. All MRG and MRGL are configured on all devices and SIP Trunks.
    Below is an example of a call that is connected with the current setup:
    Note:
    IP: 10.18.81.2 (CUBE)
    IP: 10.18.81.11 (CUCM SUB)
    IP: 10.111.111.254 (ITSP SBC)
    PM-HO-VG-01#
    PM-HO-VG-01#
    Nov 30 11:44:29.938: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received: 
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e72063a5aba5d
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>
    Date: Sun, 30 Nov 2014 11:44:29 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM9.1
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 101 INVITE
    Expires: 180
    Allow-Events: presence, kpml
    Supported: X-cisco-srtp-fallback,X-cisco-original-called
    Call-Info: <sip:10.18.81.11:5060>;method="NOTIFY;Event=telephone-event;Duration=500"
    Cisco-Guid: 1020645888-0000065536-0000124117-0189862410
    Session-Expires:  1800
    Contact: <sip:[email protected]:5060>
    Max-Forwards: 70
    Content-Length: 0
    Nov 30 11:44:29.942: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    SIP/2.0 100 Trying
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e72063a5aba5d
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>
    Date: Sun, 30 Nov 2014 11:44:29 GMT
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Allow-Events: telephone-event
    Server: Cisco-SIPGateway/IOS-15.2.4.M5
    Content-Length: 0
    Nov 30 11:44:29.946: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC72218
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>
    Date: Sun, 30 Nov 2014 11:44:29 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces,sdp-anat
    Min-SE:  1800
    Cisco-Guid: 1020645888-0000065536-0000124117-0189862410
    User-Agent: Cisco-SIPGateway/IOS-15.2.4.M5
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Timestamp: 1417347869
    Contact: <sip:[email protected]:5060>
    Call-Info: <sip:10.18.81.2:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
    Expires: 180
    Allow-Events: telephone-event
    Max-Forwards: 69
    Session-Expires:  1800
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 301
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 7676 6958 IN IP4 10.18.81.2
    s=SIP Call
    c=I
    PM-HO-VG-01#N IP4 10.18.81.2
    t=0 0
    m=audio 22256 RTP/AVP 18 0 8 101
    c=IN IP4 10.18.81.2
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    Nov 30 11:44:29.950: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Received: 
    SIP/2.0 100 Trying
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC72218
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Timestamp: 1417347869
    Nov 30 11:44:30.658: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Received: 
    SIP/2.0 180 Session Progress
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC72218
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Timestamp: 1417347869
    Supported: 
    Contact: <sip:[email protected]:5060;transport=udp>
    Session: Media
    Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
    X-BroadWorks-Correlation-Info: bbf94839-a234-4237-95e6-a7037322f0f4
    Content-Type: application/sdp
    Content-Length: 355
    v=0
    o=BroadWorks 316169737 1 IN IP4 10.111.111.254
    s=-
    c=IN IP4 10.111.111.254
    t=0 0
    m=audio 20074 RTP/AVP 18 101 100
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=rtpmap:100 X-NSE/8000
    a=fmtp:100 200-202
    a=X-sqn:0
    a=X-cap: 1 audio RTP/AVP 100
    a=X-cpar: a=rtpmap:100 X-NSE/8000
    a=X-cpar: a=fmtp:100 200-202
    a=X-cap: 2 image udptl t38
    Nov 30 11:44:30.662: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    SIP/2.0 183 Session Progress
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e72063a5aba5d
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
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    Date: Sun, 30 Nov 2014 11:44:29 GMT
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    CSeq: 101 INVITE
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    Allow-Events: telephone-event
    Contact: <sip:[email protected]:5060>
    Supported: sdp-anat
    Server: Cisco-SIPGateway/IOS-15.2.4.M5
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 289
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 7965 2747 IN IP4 10.18.81.2
    s=SIP Call
    c=IN IP4 10.18.81.2
    t=0 0
    m=audio 22350 RTP/AVP 18 101 19
    c=IN IP4 10.18.81.2
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=rtpmap:19 CN/8000
    a=ptime:20
    Nov 30 11:44:31.226: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Received: 
    SIP/2.0 180 Session Progress
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC72218
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Timestamp: 1417347869
    Supported: 
    Contact: <sip:[email protected]:5060;transport=udp>
    Session: Media
    Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
    X-BroadWorks-Correlation-Info: bbf9
    PM-HO-VG-01#4839-a234-4237-95e6-a7037322f0f4
    Content-Type: application/sdp
    Content-Length: 355
    v=0
    o=BroadWorks 316169737 1 IN IP4 10.111.111.254
    s=-
    c=IN IP4 10.111.111.254
    t=0 0
    m=audio 20074 RTP/AVP 18 101 100
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=rtpmap:100 X-NSE/8000
    a=fmtp:100 200-202
    a=X-sqn:0
    a=X-cap: 1 audio RTP/AVP 100
    a=X-cpar: a=rtpmap:100 X-NSE/8000
    a=X-cpar: a=fmtp:100 200-202
    a=X-cap: 2 image udptl t38
    Nov 30 11:44:31.630: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
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    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC72218
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Timestamp: 1417347869
    Supported: 
    Contact: <sip:[email protected]:5060;transport=udp>
    Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
    Accept: application/media_control+xml,application/sdp,application/xml
    X-BroadWorks-Correlation-Info: bbf94839-a234-4237-95e6-a7037322f0f4
    Content-Type: application/sdp
    Content-Length: 355
    v=0
    o=BroadWorks 316169737 1 IN IP4 10.111.111.254
    s=-
    c=IN IP4 10.111.111.254
    t=0 0
    m=audio 20074 RTP/AVP 18 101 100
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=rtpmap:100 X-NSE/8000
    a=fmtp:100 200-202
    a=X-sqn:0
    a=X-cap: 1 audio RTP/AVP 100
    a=X-cpar: a=rtpmap:100 X-NSE/8000
    a=X-cpar: a=fmtp:100 200-202
    a=X-cap: 2 image udptl t38
    Nov 30 11:44:31.630: //64511/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    The Call Setup Information is:
    Call Control Block (CCB) : 0x0x3D7B1458
    State of The Call        : STATE_ACTIVE
    TCP Sockets Used         : NO
    Calling Number           : 27218091323
    Called Number            : 0862000000
    Source IP Address (Sig  ): 10.18.81.2
    Destn SIP Req Addr:Port  : 10.111.111.254:5060
    Destn SIP Resp Addr:Port : 10.111.111.254:5060
    Destination Name         : 10.111.111.254
    Nov 30 11:44:31.630: //64511/3CD5D2000001/SIP/Call/sipSPIMediaCallInfo: 
    Number of Media Streams: 1
    Media Stream             : 1
    Negotiated Codec         : g729br8
    Negotiated Codec Bytes   : 20
    Nego. Codec payload      : 18 (tx), 18 (rx)
    Negotiated Dtmf-relay    : 6
    Dtmf-relay Payload       : 101 (tx), 101 (rx)
    Source IP Address (Media): 10.18.81.2
    Source IP Port    (Media): 22256
    Destn  IP Address (Media): 10.111.111.254
    Destn  IP Port    (Media): 20074
    Orig Destn IP Address:Port (Media): [ - ]:0
    Nov 30 11:44:31.630: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    ACK sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC81D00
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Date: Sun, 30 Nov 2014 11:44:29 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: telephone-event
    Content-Length: 0
    Nov 30 11:44:31.634: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e72063a5aba5d
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:29 GMT
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    Allow-Events: telephone-event
    Contact: <sip:[email protected]:5060>
    Supported: replaces
    Supported: sdp-anat
    Server: Cisco-SIPGateway/IOS-15.2.4.M5
    Supported: timer
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 289
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 7965 2747 IN IP4 10.18.81.2
    s=SIP Call
    c=IN IP4 10.18.81.2
    t=0 0
    m=audio 22350 RTP/AVP 18 101 19
    c=IN IP4 10.18.81.2
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=rtpmap:19 CN/8000
    a=ptime:20
    Nov 30 11:44:31.726: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received: 
    ACK sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e72075e3a02c1
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:29 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: presence, kpml
    Content-Type: application/sdp
    Content-Length: 236
    v=0
    o=CiscoSystemsCCM-SIP 9082578 1 IN IP4 10.18.81.11
    s=SIP Call
    c=IN IP4 10.18.80.40
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    b=AS:8
    t=0 0
    m=audio 21928 RTP/AVP 18 101
    a=rtpmap:18 G729/8000
    a=ptime:20
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    Nov 30 11:44:31.730: //64510/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    The Call Setup Information is:
    Call Control Block (CCB) : 0x0x3D816D70
    State of The Call        : STATE_ACTIVE
    TCP Sockets Used         : NO
    Calling Number           : 0218091323
    Called Number            : 0862000000
    Source IP Address (Sig  ): 10.18.81.2
    Destn SIP Req Addr:Port  : 10.18.81.11:5060
    Destn SIP Resp Addr:Port : 10.18.81.11:5060
    Destination Name         : 10.18.81.11
    Nov 30 11:44:31.730: //64510/3CD5D2000001/SIP/Call/sipSPIMediaCallInfo: 
    Number of Media Streams: 1
    Media Stream             : 1
    Negotiated Codec         : g729br8
    Negotiated Codec Bytes   : 20
    Nego. Codec payload      : 18 (tx), 18 (rx)
    Negotiated Dtmf-relay    : 6
    Dtmf-relay Payload       : 101 (tx), 101 (rx)
    Source IP Address (Media): 10.18.81.2
    Source IP Port    (Media): 22350
    Destn  IP Address (Media): 10.18.80.40
    Destn  IP Port    (Media): 21928
    Orig Destn IP Address:Port (Media): [ - ]:0
    Nov 30 11:44:31.730: //64510/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    The Call Setup Information is:
    Call Control Block (CCB) : 0x0x3D816D70
    State of The Call        : STATE_ACTIVE
    TCP Sockets Used         : NO
    Calling Number           : 0218091323
    Called Number            : 0862000000
    Source IP Address (Sig  ): 10.18.81.2
    Destn SIP Req Addr:Port  : 10.18.81.11:5060
    Destn SIP Resp Addr:Port : 10.18.81.11:5060
    Destination Name         : 10.18.81.11
    PM-HO-VG-01#
    Nov 30 11:44:31.730: //64510/3CD5D2000001/SIP/Call/sipSPIMediaCallInfo: 
    Number of Media Streams: 1
    Media Stream             : 1
    Negotiated Codec         : g729br8
    Negotiated Codec Bytes   : 20
    Nego. Codec payload      : 18 (tx), 18 (rx)
    Negotiated Dtmf-relay    : 6
    Dtmf-relay Payload       : 101 (tx), 101 (rx)
    Source IP Address (Media): 10.18.81.2
    Source IP Port    (Media): 22350
    Destn  IP Address (Media): 10.18.80.40
    Destn  IP Port    (Media): 21928
    Orig Destn IP Address:Port (Media): [ - ]:0
    PM-HO-VG-01#sh sip
    PM-HO-VG-01#sh sip-ua call
    PM-HO-VG-01#sh sip-ua calls 
    Total SIP call legs:2, User Agent Client:1, User Agent Server:1
    SIP UAC CALL INFO
    Call 1
    SIP Call ID                : [email protected]
       State of the call       : STATE_ACTIVE (7)
       Substate of the call    : SUBSTATE_NONE (0)
       Calling Number          : 27218091323
       Called Number           : 0862000000
       Bit Flags               : 0xC04018 0x10000100 0x0
       CC Call ID              : 64511
       Source IP Address (Sig ): 10.18.81.2
       Destn SIP Req Addr:Port : [10.111.111.254]:5060
       Destn SIP Resp Addr:Port: [10.111.111.254]:5060
       Destination Name        : 10.111.111.254
       Number of Media Streams : 1
       Number of Active Streams: 1
       RTP Fork Object         : 0x0
       Media Mode              : flow-through
       Media Stream 1
         State of the stream      : STREAM_ACTIVE
         Stream Call ID           : 64511
         Stream Type              : voice+dtmf (0)
         Stream Media Addr Type   : 1
         Negotiated Codec         : g729br8 (20 bytes)
         Codec Payload Type       : 18 
         Negotiated Dtmf-relay    : rtp-nte
         Dtmf-relay Payload Type  : 101
         QoS ID                   : -1
         Local QoS Strength       : BestEffort
         Negotiated QoS Strength  : BestEffort
         Negotiated QoS Direction : None
         Local QoS Status         : None
         Media Source IP Addr:Port: [10.18.81.2]:22256
         Media Dest IP Addr:Port  : [10.111.111.254]:20074
    Options-Ping    ENABLED:NO    ACTIVE:NO
       Number of SIP User Agent Client(UAC) calls: 1
    SIP UAS CALL INFO
    Call 1
    SIP Call ID                : [email protected]
       State of the call       : STATE_ACTIVE (7)
       Substate of the call    : SUBSTATE_NONE (0)
       Calling Number          : 0218091323
       Called Number           : 0862000000
       Bit Flags               : 0xC0401E 0x10000100 0x80004
       CC Call ID              : 64510
       Source IP Address (Sig ): 10.18.81.2
       Destn SIP Req Addr:Port : [10.18.81.11]:5060
       Destn SIP Resp Addr:Port: [10.18.81.11]:5060
       Destination Name        : 10.18.81.11
       Number of Media Streams : 1
       Number of Active Streams: 1
       RTP Fork Object         : 0x0
       Media Mode              : flow-through
       Media Stream 1
         State of the stream      : STREAM_ACTIVE
         Stream Call ID           : 64510
         Stream Type              : voice+dtmf (1)
         Stream Media Addr Type   : 1
         Negotiated Codec         : g729br8 (20 bytes)
         Codec Payload Type       : 18 
         Negotiated Dtmf-relay    : rtp-nte
         Dtmf-relay Payload Type  : 101
         QoS ID                   : -1
         Local QoS Strength       : BestEffort
         Negotiated QoS Strength  : BestEffort
         Negotiated QoS Direction : None
         Local QoS Status         : None
         Media Source IP Addr:Port: [10.18.81.2]:22350
         Media Dest IP Addr:Port  : [10.18.80.40]:21928
    Options-Ping    ENABLED:NO    ACTIVE:NO
       Number of SIP User Agent Server(UAS) calls: 1
    PM-HO-VG-01#
    PM-HO-VG-01#
    PM-HO-VG-01#
    As you can see, the call is connected and everything is working perfectly. When I press the hold button, here is what I get:
    NOTE: I have # debug ccsip messages and #debug ccsip calls (running)
    PM-HO-VG-01#
    PM-HO-VG-01#
    Nov 30 11:44:49.210: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received: 
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e720852ab8b92
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM9.1
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 102 INVITE
    Max-Forwards: 70
    Expires: 180
    Allow-Events: presence
    Supported: X-cisco-srtp-fallback
    Supported: Geolocation
    Contact: <sip:[email protected]:5060>
    Content-Type: application/sdp
    Content-Length: 244
    v=0
    o=CiscoSystemsCCM-SIP 9082578 2 IN IP4 10.18.81.11
    s=SIP Call
    c=IN IP4 0.0.0.0
    b=TIAS:8000
    b=AS:8
    t=0 0
    m=audio 21928 RTP/AVP 18 101
    a=rtpmap:18 G729/8000
    a=ptime:20
    a=inactive
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    Nov 30 11:44:49.218: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    SIP/2.0 100 Trying
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e720852ab8b92
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    CSeq: 102 INVITE
    Allow-Events: telephone-event
    Server: Cisco-SIPGateway/IOS-15.2.4.M5
    Content-Length: 0
    Nov 30 11:44:49.218: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    INVITE sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC9241
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces,sdp-anat
    Min-SE:  1800
    Cisco-Guid: 1020645888-0000065536-0000124117-0189862410
    User-Agent: Cisco-SIPGateway/IOS-15.2.4.M5
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 102 INVITE
    Max-Forwards: 70
    Timestamp: 1417347889
    Contact: <sip:[email protected]:5060>
    Call-Info: <sip:10.18.81.2:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Length: 271
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 7676 6959 IN IP4 10.18.81.2
    s=SIP Call
    c=IN IP4 0.0.0.0
    t=0 0
    m=audio 22256 RTP/AVP 18 101
    c=IN IP4 0.0.0.0
    a=inactive
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    Nov 30 11:44:49.278: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Received: 
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3EC9241
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Call-ID: [email protected]
    CSeq: 102 INVITE
    Timestamp: 1417347889
    Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
    Supported: 
    Accept: application/media_control+xml,application/sdp,application/xml
    Contact: <sip:[email protected]:5060;transport=udp>
    X-BroadWorks-Correlation-Info: bbf94839-a234-4237-95e6-a7037322f0f4
    Content-Type: application/sdp
    Content-Length: 360
    v=0
    o=BroadWorks 316169737 2 IN IP4 10.111.111.254
    s=-
    c=IN IP4 0.0.0.0
    t=0 0
    m=audio 20074 RTP/AVP 18 101 100
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=rtpmap:100 X-NSE/8000
    a=fmtp:100 200-202
    a=X-sqn:0
    a=X-cap: 1 audio RTP/AVP 100
    a=X-cpar: a=rtpmap:100 X-NSE/8000
    a=X-cpar: a=fmtp:100 200-202
    a=X-cap: 2 image udptl t38
    a=inactive
    Nov 30 11:44:49.278: //64511/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    The Call Setup Information is:
    Call Control Block (CCB) : 0x0x3D7B1458
    State of The Call        : STATE_ACTIVE
    TCP Sockets Used         : NO
    Calling Number           : 27218091323
    Called Number            : 0862000000
    Source IP Address (Sig  ): 10.18.81.2
    Destn SIP Req Addr:Port  : 10.111.111.254:5060
    Destn SIP Resp Addr:Port : 10.111.111.254:5060
    Destination Name         : 10.111.111.254
    Nov 30 11:44:49.278: //64511/3CD5D2000001/SIP/Call/sipSPIMediaCallInfo: 
    Number of Media Streams: 1
    Media Stream             : 1
    Negotiated Codec         : g729br8
    Negotiated Codec Bytes   : 20
    Nego. Codec payload      : 18 (tx), 18 (rx)
    Negotiated Dtmf-relay    : 6
    Dtmf-relay Payload       : 101 (tx), 101 (rx)
    Source IP Address (Media): 10.18.81.2
    Source IP Port    (Media): 22256
    Destn  IP Address (Media): 0.0.0.0
    Destn  IP Port    (Media): 20074
    Orig Destn IP Address:Port (Media): [ - ]:0
    Nov 30 11:44:49.282: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    ACK sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3ECA2633
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 102 ACK
    Allow-Events: telephone-event
    Content-Length: 0
    Nov 30 11:44:49.282: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e720852ab8b92
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    CSeq: 102 INVITE
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    Allow-Events: telephone-event
    Contact: <sip:[email protected]:5060>
    Supported: replaces
    Supported: sdp-anat
    Server: Cisco-SIPGateway/IOS-15.2.4.M5
    Supported: timer
    Content-Type: application/sdp
    Content-Length: 271
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 7965 2748 IN IP4 10.18.81.2
    s=SIP Call
    c=IN IP4 0.0.0.0
    t=0 0
    m=audio 22350 RTP/AVP 18 101
    c=IN IP4 0.0.0.0
    a=inactive
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    Nov 30 11:44:49.282: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received: 
    ACK sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e72094953dfea
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 102 ACK
    Allow-Events: presence
    Content-Length: 0
    Nov 30 11:44:49.290: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received: 
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e720a6918040f
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM9.1
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 103 INVITE
    Max-Forwards: 70
    Expires: 180
    Allow-Events: presence
    Supported: X-cisco-srtp-fallback
    Supported: Geolocation
    Contact: <sip:[email protected]:5060>
    Content-Length: 0
    Nov 30 11:44:49.294: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    SIP/2.0 100 Trying
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e720a6918040f
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Allow-Events: telephone-event
    Server: Cisco-SIPGateway/IOS-15.2.4.M5
    Content-Length: 0
    Nov 30 11:44:49.294: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    INVITE sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3ECB16F3
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces,sdp-anat
    Min-SE:  1800
    Cisco-Guid: 1020645888-0000065536-0000124117-0189862410
    User-Agent: Cisco-SIPGateway/IOS-15.2.4.M5
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 103 INVITE
    Max-Forwards: 70
    Timestamp: 1417347889
    Contact: <sip:[email protected]:5060>
    Expires: 180
    Allow-Events: telephone-event
    Content-Length: 0
    Nov 30 11:44:49.338: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Received: 
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3ECB16F3
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Timestamp: 1417347889
    Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
    Supported: 
    Accept: application/media_control+xml,application/sdp,application/xml
    Contact: <sip:[email protected]:5060;transport=udp>
    Content-Type: application/sdp
    Content-Length: 306
    v=0
    o=BroadWorks 316169737 3 IN IP4 10.111.111.254
    s=-
    c=IN IP4 10.111.111.254
    t=0 0
    m=audio 20074 RTP/AVP 18 101
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=X-sqn:0
    a=X-cap: 1 audio RTP/AVP 100
    a=X-cpar: a=rtpmap:100 X-NSE/8000
    a=X-cpar: a=fmtp:100 200-202
    a=X-cap: 2 image udptl t38
    Nov 30 11:44:49.342: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    SIP/2.0 2
    PM-HO-VG-01#00 OK
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e720a6918040f
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    Allow-Events: telephone-event
    Contact: <sip:[email protected]:5060>
    Supported: replaces
    Supported: sdp-anat
    Server: Cisco-SIPGateway/IOS-15.2.4.M5
    Supported: timer
    Content-Type: application/sdp
    Content-Length: 289
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 7965 2749 IN IP4 10.18.81.2
    s=SIP Call
    c=IN IP4 10.18.81.2
    t=0 0
    m=audio 22350 RTP/AVP 18 101 19
    c=IN IP4 10.18.81.2
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=rtpmap:19 CN/8000
    a=ptime:20
    Nov 30 11:44:49.350: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received: 
    ACK sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.11:5060;branch=z9hG4bK2e720b594cd517
    From: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    To: <sip:[email protected]>;tag=3C365010-1E42
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 103 ACK
    Allow-Events: presence
    Content-Type: application/sdp
    Content-Length: 213
    v=0
    o=CiscoSystemsCCM-SIP 9082578 3 IN IP4 10.18.81.11
    s=SIP Call
    c=IN IP4 10.18.81.10
    t=0 0
    m=audio 4000 RTP/AVP 18
    a=X-cisco-media:umoh
    a=rtpmap:18 G729/8000
    a=ptime:20
    a=fmtp:18 annexb=no
    a=sendonly
    Nov 30 11:44:49.354: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    BYE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3ECC55
    From: <sip:[email protected]>;tag=3C365010-1E42
    To: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    User-Agent: Cisco-SIPGateway/IOS-15.2.4.M5
    Max-Forwards: 70
    Timestamp: 1417347889
    CSeq: 101 BYE
    Reason: Q.850;cause=86
    P-RTP-Stat: PS=874,OS=17480,PR=872,OR=17440,PL=0,JI=0,LA=0,DU=17
    Content-Length: 0
    Nov 30 11:44:49.354: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Sent: 
    BYE sip:[email protected]:5060;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3ECD1ECD
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    User-Agent: Cisco-SIPGateway/IOS-15.2.4.M5
    Max-Forwards: 70
    Timestamp: 1417347889
    CSeq: 104 BYE
    Reason: Q.850;cause=65
    P-RTP-Stat: PS=872,OS=17440,PR=952,OR=19040,PL=0,JI=0,LA=0,DU=17
    Content-Length: 0
    Nov 30 11:44:49.374: //64511/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Received: 
    SIP/2.0 200 Race Condition
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3ECD1ECD
    From: "Bianca Africa" <sip:[email protected]>;tag=3C364D44-9E2
    To: <sip:[email protected]>;tag=71913148-1417348035284
    Call-ID: [email protected]
    Timestamp: 1417347889
    CSeq: 104 BYE
    Content-Length: 0
    Nov 30 11:44:49.374: //64511/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    The Call Setup Information is:
    Call Control Block (CCB) : 0x0x3D7B1458
    State of The Call        : STATE_DEAD
    TCP Sockets Used         : NO
    Calling Number           : 27218091323
    Called Number            : 0862000000
    Source IP Address (Sig  ): 10.18.81.2
    Destn SIP Req Addr:Port  : 10.111.111.254:5060
    Destn SIP Resp Addr:Port : 10.111.111.254:5060
    Destination Name         : 10.111.111.254
    Nov 30 11:44:49.374: //64511/3CD5D2000001/SIP/Call/sipSPIMediaCallInfo: 
    Number of Media Streams: 1
    Media Stream             : 1
    Negotiated Codec         : g729br8
    Negotiated Codec Bytes   : 20
    Nego. Codec payload      : 18 (tx), 18 (rx)
    Negotiated Dtmf-relay    : 6
    Dtmf-relay Payload       : 101 (tx), 101 (rx)
    Source IP Address (Media): 10.18.81.2
    Source IP Port    (Media): 22256
    Destn  IP Address (Media): 10.111.111.254
    Destn  IP Port    (Media): 20074
    Orig Destn IP Address:Port (Media): [ - ]:0
    Nov 30 11:44:49.374: //64511/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    Disconnect Cause (CC)    : 65
    Disconnect Cause (SIP)   : 200
    Nov 30 11:44:49.406: //64510/3CD5D2000001/SIP/Msg/ccsipDisplayMsg:
    Received: 
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.18.81.2:5060;branch=z9hG4bK3ECC55
    From: <sip:[email protected]>;tag=3C365010-1E42
    To: "Bianca Africa" <sip:[email protected]>;tag=9082578~cdf4c5a6-dd2b-4c71-bca0-b262ad997720-44517224
    Date: Sun, 30 Nov 2014 11:44:49 GMT
    Call-ID: [email protected]
    CSeq: 101 BYE
    Content-Length: 0
    Nov 30 11:44:49.406: //64510/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    The Call Setup Information is:
    Call Control Block (CCB) : 0x0x3D816D70
    State of The Call        : STATE_DEAD
    TCP Sockets Used         : NO
    Calling Number           : 0218091323
    Called Number            : 0862000000
    Source IP Address (Sig  ): 10.18.81.2
    Destn SIP Req Addr:Port  : 10.18.81.11:5060
    Destn SIP Resp Addr:Port : 10.18.81.11:5060
    Destination Name         : 10.18.81.11
    Nov 30 11:44:49.406: //64510/3CD5D2000001/SIP/Call/sipSPIMediaCallInfo: 
    Number of Media Streams: 1
    Media Stream             : 1
    Negotiated Codec         : g729br8
    Negotiated Codec Bytes   : 20
    Nego. Codec payload      : 18 (tx), 18 (rx)
    Negotiated Dtmf-relay    : 6
    Dtmf-relay Payload       : 101 (tx), 101 (rx)
    Source IP Address (Media): 10.18.81.2
    Source IP Port    (Media): 22350
    Destn  IP Address (Media): 0.0.0.0
    Destn  IP Port    (Media): 21928
    Orig Destn IP Address:Port (Media): [ - ]:0
    Nov 30 11:44:49.406: //64510/3CD5D2000001/SIP/Call/sipSPICallInfo: 
    Disconnect Cause (CC)    : 86
    Disconnect Cause (SIP)   : 200
    PM-HO-VG-01#

    Hi Manish,
    Again, excellent feedback. Much appreciated.
    I will try the commands suggested above and see if I can get DTMF to work correctly while interworking H.323 and SIP.
    But my ultimate goal is to have SIP all way from the CUCM to the CUBE and from the CUBE to the ITSP.
    If I enable SIP Early Offer with MTP on the CUCM going to the CUBE, all SIP Invite sent from the CUCM to the CUBE uses G.729r8 as the codec and once the call is established using G.729r8 should the ITSP reply with that codec, the call succeed and I am able to see an active MTP session using G.729 when I issue the command # show sccp connections.
    One thing that I saw is that my ITSP love so much sending G.729br8 most of the times, so even if using SIP EO with MTP on the SIP Trunk to the CUBE, when I sent my INVITE out from the CUCM to the CUBE using G.729r8, specially on call center numbers such as 0800 numbers, you will see that the call established but the codec being negotiated is G.729br8 which is voice only (missing DTMF).
    I will be doing some intensive test again later on this week and will send the logs. 
    Here is my question to both of you:
    Which is the best way of having a proper SIP to SIP setup all the way that will not pose any problem?
    Do I have to enable Early Offer on the SIP Profile used by the CUBE SIP Trunk or should I use the normal Standard SIP Profile? Do I need to enable MTP on my CUBE SIP Trunk or not?
    From the CUBE point of view, I have a voice class codec that support G.729r8 or G.729br8 and the DTMF Relay method supported by the ITSP is RFC 2833.
    I will send more logs for each scenario. I think that we are getting close to the resolution of this problem.
    Thanks again for your support fellows.

  • Get '500 Internal Server Error' during SIP INVITE - cause 44

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    Get ‘500 Internal Server Error’ during SIP INVITE - cause 44
    Have you ever seen anything like this before?  It usually works, but intermittently, we see calls get rejected.  It somehow seems related to high loads on the router.  We reduced the occurrences by changing our code to throttle the number of SIP INVITEs we send, but this doesn’t scale well.  Once it occurs, the only way to clean it up is to do a shut/no shut on the voice-port associated to SIP INVITE.
    Any suggestions on how we can proceed to debug this issue?
    BACKGROUND:
    Cisco 2811 running (C2800NM-ADVENTERPRISEK9-M), Version 12.4(24)T3, RELEASE SOFTWARE (fc2)
    NAME: "2811 chassis", DESCR: "2811 chassis" PID: CISCO2811
    NAME: "9 Port FE Switch on Slot 0 SubSlot 1", DESCR: "9 Port FE Switch" PID: HWIC-D-9ESW
    NAME: "WIC/VIC/HWIC 1 Power Daughter Card", DESCR: "9-Port HWIC-ESW Power Daughter Card" PID: ILPM-8
    NAME: "Two port E1 voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "Two port E1 voice interface daughtercard" PID: VWIC-2MFT-E1=
    NAME: "Two port E1 voice interface daughtercard on Slot 0 SubSlot 3", DESCR: "Two port E1 voice interface daughtercard" PID: VWIC-2MFT-E1=
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 0 SubSlot 4", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "High Density Voice2 Network module with on board two port interface  on Slot 1", DESCR: "High Density Voice2 Network module with on board two port interface " PID: NM-HDV2-2T1/E1
    NAME: "2nd generation two port EM voice interface daughtercard on Slot 1 SubSlot 0", DESCR: "2nd generation two port EM voice interface daughtercard" PID: VIC2-2E/M
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 2", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 3", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 4", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 5", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    WIRESHARK:
    No.     Time        Source                Destination           Protocol Info
          2 0.057246    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 2 (471 bytes on wire, 471 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
          3 0.071428    10.194.154.136        171.68.115.156        SIP/SDP  Status: 183 Session Progress, with session description
    Frame 3 (1109 bytes on wire, 1109 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 183 Session Progress
       Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>;tag=48645D8-1175
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 8759 6996 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 8759
                    Session Version: 6996
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 18710 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 18710
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                   MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
          4 0.089917    10.194.154.136        171.68.115.156        SIP/SDP  Status: 200 OK, with session description
    Frame 4 (1116 bytes on wire, 1116 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 200 OK
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>;tag=48645D8-1175
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: replaces
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 8759 6996 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 8759
                    Session Version: 6996
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 18710 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 18710
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         7 1.661867    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 7 (469 bytes on wire, 469 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
          8 1.676056    10.194.154.136        171.68.115.156        SIP/SDP  Status: 183 Session Progress, with session description
    Frame 8 (1107 bytes on wire, 1107 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 183 Session Progress
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         10 1.700567    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 10 (471 bytes on wire, 471 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
         11 1.726376    10.194.154.136        171.68.115.156        SIP/SDP  Status: 200 OK, with session description
    Frame 11 (1114 bytes on wire, 1114 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 200 OK
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: replaces
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         13 1.727645    10.194.154.136        171.68.115.156        SIP      Status: 500 Internal Server Error
    Frame 13 (526 bytes on wire, 526 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 500 Internal Server Error
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>;tag=4864C50-3C3
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Reason: Q.850;cause=44
                Reason Protocols: Q.850
                Cause: 44(0x2c)[Requested circuit/channel not available]
            Content-Length: 0
    Thanks!
    -John

    Since it appears you are a Cisco Employee, my recommendation is that you use the many internal resource available to you (including, but not limited to) , like TAC access, internal forums, team leaders, etc.
    This not to give the casual reader, the impression that the best source of support at Cisco is a customer's public forum.

  • CUCM 8.6 call busy between SIP phones and thirdparty phones

    Hi Everybody,
    I have the following error on my logs:
    Invalid Disconnect Cause(cause=47), No Reason Header Appended
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/getXCiscoViPRFallbackIDAndDTMFKey: Device type 8, Pstn Fallback is not enabled|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/getDefCcRegister: Secure status=1, mSrtpPresent=0|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/compareAndUpdateMedia: sdpStatus=0, CMEndPointSDP role=1, SIPEndPointSdpRole=2|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/getDefCcRegister: Secure status=1, mSrtpPresent=0|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/handleSIPUACSessionExpires: isMidCall[0], response[200], method[102]|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/parseSessionExpires: refresh_interval[1800], refresher[uas]|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/setSIPSessionExpiresTimer: interval[1768] secs|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/handleSecureRec: enforce srtp flag: 0, remote end srtp support: 0|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/updateCNToCC: identityCngFlag[0x1f], isConnInfoInd[1], ccContactHeader[]|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/handleSIPConnectInd: Exit with state = outCall_200Rcvd|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/handleSIPConnectInd: Exit with state = outCall_200Rcvd|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.091 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/setSIPUpdateFlags: mIsUpdateForSignalingAllowed = 1  mIsUpdateForMediaAllowed = 1  mPendingOutgoingUpdate = 0|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/appendReasonHdr: appendReasonHdr - Invalid Disconnect Cause(cause=47), No Reason Header Appended|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/addTransparencyInfo: attaching transparency object|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/appendRPIDHdrForOriginalCalledParty: SIP device does not Support Orig Dialled Phone nego: 0|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |//SIP/SIPCdpc(3,74,281707)/ci=144600614/ccbId=35257792/scbId=0/getDefAe: SIPCdpc=281707, nodeId=3, processNumber=73  ci=144600614, branch=0|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |MRM::waiting_MrmDeallocateMtpResourceReq- Deallocate received for CI=53993831 count=0|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |MRM::waiting_DeallocateMtpResourceReq- ERROR  Deallocate received for an unknown Call Identifier  Ci = 53993831|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_DISCONNECT value=500 retries=10|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_start_timer: type=SIP_TIMER_DISCONNECT value=500 retries=10|3,100,63,1.36454459^192.168.0.15^*
    14:46:50.098 |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 192.168.0.15:[5060]:
    the calling number is 34967850938
    the callied number is 19026

    Julien,
    Please use the link be low to collect cucm traces and use the advanced editor on the forum (located on top right hand corner of the discussion widnow) to attach the trace
    https://supportforums.cisco.com/docs/DOC-29901
    Ensure you collect the trace from the folowing
    1. the server that the phone is registered to
    2. If this server is different from the server in the cucm group of the sip trunk, then you need to also collect traces from the server (s) in the cucm group assiged to the sip trunk that connects to the 3rd party cluster...
    NB: If you have three servers in the cucm group of the sip trunk, you have to collect the trace from all three servers. This is because calls are dsitributed in a round robin fashion to servers in a sip trunk...
    FInally before you send the trace over, please ensure the calling and called numbers are present. Also include the time of the test call
    Please rate all useful posts
    "opportunity is a haughty goddess who waste no time with those who are unprepared"

  • CUCM 8.6 Dropped call transfers involving SIP phones

    Hi All,
    I am a developer who has been tasked with figuring out why call transfers are being dropped by Cisco CUCM when the original call comes from a SIP phone.  This scenario works:
    Cisco phone calls another Cisco phone, which transfers the original call to a SIP phone
    These scenarios do not work:
    SIP phone calls Cisco phone, which transfers the original call to another Cisco phone
    SIP phone calls Cisco phone, which transfers the original call to another SIP phone
    I have researched the Call Manager traces to the best of my ability, and I see some info in there that could potentially point to the source of the problem.  I am just unable to understand what the trace means:
    10:23:08.672 |//SIP/SIPCdpc(1,74,2342)/ci=24377698/ccbId=175645/scbId=0/active_CcDisconnReq: ccDisconnReq.onBehalfOf=Media : ccDisconnReq.s.sv=2 : ccDisconnReq.c.cv=47 |1,100,63,1.93259^10.10.10.85^*
    10:23:08.672 |//SIP/Stack/Info/0x0/sipConstructContainerContext #### Created container=0xb0b42f58|1,100,71,1.1^*^*
    10:23:08.672 |//SIP/SIPCdpc(1,74,2342)/ci=24377698/ccbId=175645/scbId=0/appendReasonHdr: appendReasonHdr - Invalid Disconnect Cause(cause=47), No Reason Header Appended|1,100,63,1.93259^10.10.10.85^*
    10:23:08.672 |//SIP/SIPCdpc(1,74,2342)/ci=24377698/ccbId=175645/scbId=0/appendRPIDHdrForOriginalCalledParty: SIP device does not Support Orig Dialled Phone nego: 0|1,100,63,1.93259^10.10.10.85^*
    I have been wondering whether this could be a codec issue, however the SIP phones we are using are configured with the following codecs:
    G711U
    G711A
    G722
    ILBC
    GSM
    and our SIP software is  also set to accept the first codec offered by the remote side.  It seems from the SIP client logs that G722 is being used as the codec to communicate with the Cisco phones, but perhaps I'm misinterpreting.
    I have attached a CUCM trace of a call from a SIP phone (ext. 491) to a Cisco handset (ext. 170) where the Cisco handset attempts to transfer the call to another SIP phone (ext. 492).  The trace snippet shown above is from this log.
    I would really appreciate it if someone more experienced with VoIP/SIP/CUCM could take a look and offer any ideas on what the issue might be, and also how we might be able to address it.  I can try to provide more info about our CUCM configuration if needed.
    Thanks in advance!

    Leslie, so here is what I found from the traces....
    To understand the difference we need to understand how cucm performs call transfers from a sccp signalling point and a sip signalling point
    SCCP
    When the transfer key is pressed
    1. CUCM sends a CloseReceiveChannel and StopMediaTransmission to the IP phone involved in active media (referenced by the callids)
    NB, here CUCM updates the call state on the phone to a call state of 8 which is "Hold"
    2.CUCM tells the held party to listen MOH from MOH server
    3.CUCM establishes newcall leg with the intended transfered destination..Once this call is connected
    4.CUCM receives a new Transfer instruction from the transferring phone to connect the held party
    5..CUCM sends a CloseReceiveChannel between the held phone and MOH server (to tear down the media)
    6. Next CUCM sends a CloseReceiveChannel and StopMediaTransmission to the transfering party & transfered party to remove Xferring party from call
    7. finally CUCM sends OpenReceiveChannel between the original called party and the transfered party..and call is done
    For SIP signalling. when the first transfer key is pressed
    1. CUCM sends invite (re-invite) with an inactive SDP (a=inactive) to indicate a break in media path
    2. CUCM sends a Delayed offer to insert MOH or to resume Media stream
    NB: CUCM expects a sendrecv offer with SDP to the DO. (NB:if cucm gets an inactive offer SDP in the 200 OK instead of providing a send-recv offer SDP, the media path remains in an inactive state and causes calls to dropcall will drop),CUCM sends an ACK with sendonly to the 200 OK
    3.CUCM establishes newcall leg with the intended transfered destination..Once this call is connected
    4.CUCM receives a new Transfer instruction from the transferring phone to connect the held party
    5. Next CUCM sends a re-invite with an inactive SDP to indicate a break in media path to MOH (in attempt to complete transfer)
    6.Next CUCM sends an inactive SDP to indicate a break in media path between transfering party & transfered party to remove Xferring party from call
    7. Next CUCM sends a DO re-invite to connect the transfered party. The far end then sends 200 OK with the required SDP to connect the call
    Now having explained all of these, we need to look at where the call is failing for SIP-----SCCP----SIP calls without MTP
    lets look at succesful SCCP-----SCCP-----SIP without MTP
    Point 4 above
    ++++++++Extension 170 presses the transfer button to connect the two calls (Callid=24378483)+++++++++++++
    (0003395) SoftKeyEvent softKeyEvent=4(Trnsfer) lineInstance=1 callReference=24378483
    Point 5 above
    ++++Next CUCM closed the media between extension 160 and MOH server callid=24378480(this is the only active call on this callid)+++
    (0003396) CloseReceiveChannel conferenceID=24378480 passThruPartyID=16777845.  myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a89(10.10.10.137)
    Point 6 Above
    +++++Next cucm closes the call between extension 170 and 490 callid=(24378483)++++++++
    (0003395) CloseReceiveChannel conferenceID=24378483 passThruPartyID=16777847.  myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a8b(10.10.10.139)
    (0003395) StopMediaTransmission conferenceID=24378483 passThruPartyID=16777847.  myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a8b(10.10.10.139)
    Point 6 above for the sip side (since the destination is SIP, to tear down media to SCCP phone, so as to connect the caller to the xfered party)
    +++++++Next CUCM sends a re-invite with a=inactive SDP to the sip phone ++++++++++++
    //SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 62220 index 1890
    [885626,NET]
    INVITE sip:[email protected]:62220;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK23332dbee978
    From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
    o=CiscoSystemsCCM-SIP 192115 2 IN IP4 10.10.10.195
    s=SIP Call
    c=IN IP4 0.0.0.0
    m=audio 24560 RTP/AVP 9 101
    a=rtpmap:9 G722/8000
    a=ptime:20
    a=inactive-----------------------------------------------------Inactive
    Still part of Point 6 for SIP signalling
    ++++++++++++Next sip phone responds with a 200 OK recevonly SDP +++++++++++++++++++
    //SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 62220 index 1890 with 683 bytes:
    [885628,NET]
    SIP/2.0 200 OK
    v=0
    o=- 18077 11099 IN IP4 10.10.10.104
    s=yasdjip
    c=IN IP4 10.10.10.104
    t=0 0
    a=ptime:20
    a=recvonly-------------------------------------a=recvonly
    Finally Point 7 above..
    +++++++++++++=Next cucm sends a DO re-invite to extension 492-sip phone++++++++++
    //SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 62220 index 1890
    [885630,NET]
    INVITE sip:[email protected]:62220;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK233534ffec4a
    From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
    To: ;tag=5B0E9816C2CA6D70F3166FB972EDE4C2
    +++++++Next we get a 200 OK from sip phone with sdp=sendrecv+++++++++=
    /SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 62220 index 1890 with 683 bytes:
    [885634,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK233534ffec4a
    Contact:
    From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
    Call-ID: [email protected]
    v=0
    o=- 18077 11099 IN IP4 10.10.10.104
    s=yasdjip
    c=IN IP4 10.10.10.104
    t=0 0
    m=audio 16574 RTP/AVP 9 101
    a=rtpmap:101 TELEPHONE-EVENT/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    +Now CUCM sends an OpenReceiveChannel and start media xmission to sccp phone (callid=24378480) with media parameters of sip phone++++++
    (0003396) OpenReceiveChannel conferenceID=24378480 passThruPartyID=16777848 millisecondPacketSize=20 compressionType=6(Media_Payload_G722_64k) RFC2833PayloadType=101 qualifierIn=? sourceIpAddr=IpAddr.type:0 ipAddr:0x0a0a0a68000000000000000000000000(10.10.10.104). myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a89(10.10.10.137)
    (0003396) startMediaTransmission conferenceID=24378480 passThruPartyID=16777848 remoteIpAddress=IpAddr.type:0 ipAddr:0x0a0a0a68000000000000000000000000(10.10.10.104)
    remotePortNumber=16574 milliSecondPacketSize=20 compressType=6(Media_Payload_G722_64k) RFC2833PayloadType=101 qualifierOut=?. myIP: IpAddr.type:0 ipv4Addr:0x0a0a0a89(10.10.10.137)
    +++++++++++=Next Phone sends its ACK+++++++++++++++
    (0003396) OpenReceiveChannelAck Status=0, IpAddr=IpAddr.type:0 ipAddr:0x0a0a0a89000000000000000000000000(10.10.10.137), Port=20352, PartyID=16777848
    +++++++++++=Next CUCM sends ACK to 200 OK from SIP Phone+++++++++++
    //SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 62220 index 1890
    [885635,NET]
    ACK sip:[email protected]:62220;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK23366067b8c0
    From: ;tag=192115~d8e94532-127d-4dca-bba0-64b1675da032-24378484
    To: ;tag=5B0E9816C2CA6D70F3166FB972EDE4C2
    Date: Tue, 19 Feb 2013 21:44:45 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 103 ACK
    Allow-Events: presence
    Content-Type: application/sdp
    Content-Length: 237
    v=0
    o=CiscoSystemsCCM-SIP 192115 3 IN IP4 10.10.10.195
    s=SIP Call
    c=IN IP4 10.10.10.137
    b=TIAS:64000
    b=AS:64
    t=0 0
    m=audio 20352 RTP/AVP 9 101
    a=rtpmap:9 G722/8000
    a=ptime:20
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    Now at this point all is well...and the call is connected....
    Now here is where the call is failing on the SIP-SCCP-SIP call without MTP
    From Point 2 above, CUCM sends a DO to insert MOH, and then gets response, then sends an ACK to 200 Ok back to SIP Phone..
    //SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 53361 index 1810
    [881160,NET]
    ACK sip:[email protected]:53361;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK22035ecc1fcb
    From: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
    To: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
    Date: Tue, 19 Feb 2013 17:38:50 GMT
    Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
    Max-Forwards: 70
    CSeq: 102 ACK
    o=CiscoSystemsCCM-SIP 190666 3 IN IP4 10.10.10.195
    s=SIP Call
    c=IN IP4 10.10.10.195---------------------------------------IP address of MOH server
    t=0 0
    m=audio 4000 RTP/AVP 0--------------------------------MOH port 4000
    a=rtpmap:0 PCMU/8000
    a=ptime:20
    a=sendonly---------------------------------------------------------sendonly
    +++++NOW Point 6 above (SIP) CUCM sends a=inactive to break media path to MOH server to connect caller and xfered party++++++
    //SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.104 on port 53361 index 1810
    [881161,NET]
    INVITE sip:[email protected]:53361;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK22045bb7f918
    From: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
    To: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
    Date: Tue, 19 Feb 2013 17:39:04 GMT
    Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM8.6
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 103 INVITE
    Max-Forwards: 70
    Expires: 180
    Allow-Events: presence
    Remote-Party-ID: ;party=calling;screen=yes;privacy=off
    Contact:
    Content-Type: application/sdp
    Content-Length: 164
    v=0
    o=CiscoSystemsCCM-SIP 190666 4 IN IP4 10.10.10.195
    s=SIP Call
    c=IN IP4 0.0.0.0--------------------------------------------------------------------Media IP is 0.0.0.0
    t=0 0
    m=audio 4000 RTP/AVP 0
    a=rtpmap:0 PCMU/8000
    a=ptime:20
    a=inactive---------------------------------------------------------------------media inactive
    At this point, we should get a response back from the sip phone...
    and here is what we got..
    ++Trying which is expected++++
    //SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 53361 index 1810 with 331 bytes:
    [881162,NET]
    SIP/2.0 100 Trying
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK22045bb7f918
    From: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
    Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
    CSeq: 103 INVITE
    To: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
    Content-Length: 0
    ++++++++Then we get a BYE+++++++++++++++
    /SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.10.10.104 on port 53361 index 1810 with 576 bytes:
    [881163,NET]
    BYE sip:[email protected]:5060;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.104:53361;branch=z9hG4bKa2vdQvR7J9OiMyjU;rport
    Contact:
    Max-Forwards: 70
    From: "492" ;tag=97C34E1FB9A11F83DD8D8F5BA4C87C57
    Allow: OPTIONS, INVITE, ACK, REFER, CANCEL, BYE, NOTIFY
    Supported: replaces, path
    User-Agent: Acrobits Softphone Business/2.4.8
    To: ;tag=190666~d8e94532-127d-4dca-bba0-64b1675da032-24378214
    Call-ID: 1CCA5149B966DC89AE0F752B8EF86480BC7102DB
    CSeq: 3 BYE
    Content-Length: 0
    So this is the root cause of the problem. Your SIP phone does not know how to respond to multiple media break between it and the MOH server.
    The difference between this and the succesful SCCP-SIP--SCCP, is that the held party was a sccp phone, hence the sip phone only has to process one a=inactive SDP message, where as in the SIP-SCCP-SIP, the help party was sip, so the sip phone has to process two a=inactive SDP messages
    Now what is the difference when MTP is involved! A Big difference. MTP stays in the media path. So there is never a break in media and no inactive SDP attribute is sent. The flow looks like below:
    for the initial call...The SIP phone sends its media to MTP and likewise the SCCP phone
    SIP------Media------MTP------------Media-------SCCP Phone
    When the new destination is dialled and transfer is commited,
    SIP-------------media----MTP--------media---------MTP
    The final invoite sent to connect 492 and 491 has MTP as the IP address to connect Media to.
    ++++++++Ivite to 492 ++++++++++++++
    INVITE sip:[email protected]:61303;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK231a3b24b862
    From: ;tag=192048~d8e94532-127d-4dca-bba0-64b1675da032-24378472
    To: ;tag=78FF5BF6C019A55EA020B69BB6A767E2
    Date: Tue, 19 Feb 2013 21:24:59 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM8.6
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 102 INVITE
    Max-Forwards: 70
    Expires: 180
    Allow-Events: presence
    Remote-Party-ID: ;party=calling;screen=yes;privacy=off
    Contact:
    Content-Type: application/sdp
    Content-Length: 214
    v=0
    o=CiscoSystemsCCM-SIP 192048 1 IN IP4 10.10.10.195
    s=SIP Call
    c=IN IP4 10.10.10.195---------------------------------------------------------------the MTP ip address
    t=0 0
    m=audio 25038 RTP/AVP 0 101
    a=rtpmap:0 PCMU/8000
    a=ptime:20
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    +++++++Invite to 491 +++++++++++++++++
    //SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.10.10.94 on port 50376 index 1887
    [885429,NET]
    INVITE sip:[email protected]:50376;transport=tcp SIP/2.0
    Via: SIP/2.0/TCP 10.10.10.195:5060;branch=z9hG4bK231b78d1b56
    From: ;tag=192046~d8e94532-127d-4dca-bba0-64b1675da032-24378467
    To: "491" ;tag=F13CE94DE942C47680356A647DC7F916
    Date: Tue, 19 Feb 2013 21:24:59 GMT
    Call-ID: AE7045FFB2D8D9C28D54651473A14A5D41B5B93C
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM8.6
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
    CSeq: 101 INVITE
    Max-Forwards: 70
    Expires: 180
    Allow-Events: presence
    Remote-Party-ID: "Leslie2" ;party=calling;screen=no;privacy=off
    Contact:
    Content-Type: application/sdp
    Content-Length: 237
    v=0
    o=CiscoSystemsCCM-SIP 192046 1 IN IP4 10.10.10.195
    s=SIP Call
    c=IN IP4 10.10.10.195----------------------------------------MTP
    b=TIAS:64000
    b=AS:64
    t=0 0
    m=audio 25030 RTP/AVP 0 101
    a=rtpmap:0 PCMU/8000
    a=ptime:20
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    Wao! That was a long one isnt it...It was fun too.
    So now you can look at your sip phones and see if they can accept two inactive sdp messages within the same call. That way you can remove MTP. otherwise you will have MTP involved in every single call involving a sip phone, even if they do not involve transfers
    Please rate all useful posts
    "opportunity is a haughty goddess who waste no time with those who are unprepared"

  • SIP Invite change for anonymous calls

    I noticed a change in IOS Gateways in how it deals with anonymous calls.  Anonymous calls in version 12.4(25g) generates an SIP INVITE:
    From: "anonymous" <sip:[email protected]>
    A anonymous calls on version 15.1(4)M8 generates a SIP INVITE:
    From: "anonymous" <sip:[email protected]>
    The p-asserted-identity and remote-party-id did not change.  None of our other SIP systems use the "anonymous@" format.
    How do I get the 15.1 GW to use "<number>@" instead of "anonymous@" for these calls?
    Thanks,
    -John

    Hi John,
    The only possible solution that i could think of for this scenario is through the use of SIP profiles on the gateway. There are quite a few posts and docs which you can check to try and configure one for your setup
    http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-border-element/105624-cube-sip-normalization.html
    http://www.gossamer-threads.com/lists/cisco/voip/127376
    HTH
    Manish

  • CUCM not forwarding CTI called number - Subscriber Sign-in

    I am running into an issue in CUCM/CUC 8.6(2a) when setting up external voicemail access.
    I set up a CTI RP (Dn=2300) to forward to voicemail and set up a routing rule to send the Call
    to subscriber sign in.  The call keeps going to the opening greeting.  I did a port status monitor
    and I don't see the forwarding stations directory number.  Just the Unity Pilot Point number.
    I just set this up in CUCM 8.6(1) and I have it working.  I mirrored the config but don't get the same results.
    I'm not sure if maybe a service parameter changed or something and I am missing it.
    TIA

    Thanks for sharing your findings Rob.  Your post helped me solve an issue I was having with a SIP trunk between CUCM and CUC.
    Just to recap in case this post can help anyone else, if you don't check the Redirecting Diversion Header Delivery -  Outbound then Call Manager will not forward calls with a redirect number or reason code to Unity.  Using RTMT Port Monitor you'll find the call will complete but as a direct call to Unity.
    The problem I was facing was CFNA (internal, external, etc) from a DN in CUCM to CUC would send the caller to the Opening Greeting, instead of the voicemail box of the user, which in this case was functioning properly because Redirecting Diversion Header Delivery was not checked.
    Thanks again to both Robs for your thread,
    Derek

  • Third Party Phone over SIP Trunk with CUCM 9.x

    Hi all,
    I have a problem where my Third Party SIP phones wont go over the SIP trunk configured in my CUCM 9.x cluster. My Cisco phones work fine and goes out the trunk. I have noticed a distinct difference in wireshark with the invite packets from Third Party SIP phones and the Cisco ones.
    I have configured the SIP trunk in CUCM with the following route pattern (60.!#)and configured it with associated group and list. Heres the differense between the invite packets from Cisco and Third Party phones.
    Cisco Phone: INVITE sip.60xxxx%23@ipadress
    Third Party SIP Phone:  INVITE sip:[email protected]
    It seems the Cisco phones gets some extra configured the Third Party ones dont...
    Thanks in advance for any help.
    //Per

    Thanks for the answer
    Yeah i have DNS configured and i have the trunk pointed to a domain destination SRV record and like i said it works fine when calling from a Cisco phone. I tried changing the domain to an ip address but same result. I also changed the Plycom phone from being registered towards the domain of CUCM to an IP adress of CUCM and then the SIP INVITE messages in wireshark began to look kinda the same expet for the "%23" section but it still dont work.
    When i look at the Real Time Data in RTMT the orig and final called from the cisco phone has stripped the 60 and forwared the rest of the number towards the correct domain for the SIP trunk.
    When looking at the data from the Polycom phone the orig and final called data still contains the 60 prefix part and the called device name field is empty.  The termination Cause Code is that the number requested is Unallocated/Unassigned..
    In other words something is missing to get CUCM to strip 60 from the Polycom phones dialed number and send it towards the SIP trunk like it does when the Cisco phones call it.
    Unfortunatley i dont have the meens to attach the trace...
    Thanks again for any help/advice
    With regards, Per.

  • UCCX Called Number

    Hello,
    I am writing a UCCX script that pulls the calling and called numbers and does some other cool stuff to find an outcome and finally what to do with that specific call.
    Everything is working except I am not getting the called number. The called number I am seeing is the CTI Route Point number that was called to get the call into UCCX rather than the PSTN number.
    The setup is as follows:
    PSTN ---> SIP ---> CUBE ---> CUCM ---> UCCX 
    I can see the called number in the SIP messages and of course call manager is routing based all the called number I have done everything I can think off but it is still not showing me the PSTN called number in UCCX.
    I have attached a screen shot of the Get Call Contact Info step in UCCX scripting let me know if you need to see anything else related to the script.
    Any help appreciated.
    Thanks

    If the DNIS supplied at ingress to CUCM does not match the CTI RP DN then either you have Significant Digits stripping the called number down on the SIP trunk or a translation pattern modifying the called number before it gets to the CTI RP. In either case, CCX can only work with what CUCM gives it over the CTI QBE channel. A translation pattern resets the calling/called number to whatever transform it is performing so "Original Called Number" won't work either.
    Just mentally map the PSTN DNIS to the CTI RP DN and program the script to act accordingly based on the CTI RP DN.

  • SIP INVITE

    Good morning,
    Please, could you kindly help me with the following matter?
    I have some questions regarding how CUCM builds some fields in a SIP INVITE message. Last week I was reviewing logs and I found the below R-URI when an extension calls another extension:
    A number--> 7100 ---(1 SIP invite) ----> CUCM ---- (2 SIP invite) ----> B number 7101
    1 SIP invite R-URI: sip:[email protected]; user=phone
    2 SIP invite R-URI: sip:[email protected]:51544;transport=tcp where
    5ea27f5e-033b-880c-e304-0729574bfb1 is the user part.
    I thought the first invite should be sip:[email protected]; user=phone. Concerning the invite from CUCM to B number, how does CUCM build the user part from the B number?
    Moreover, what are Contact ang tag fields  used for in a sip message? how does CUCM build them?
    Thanks in advance.
    Juan.

    Juan,
    I will explain how a sip phone signals to CUCM when making a call...Two major things happen
    1. The first digit dialled is sent in the INVITE
    2. The remaining digits are sent via NOTIFY (in the NOTIFY, you will see the digits that are dialled
    The trace below details what happens when a sip phone makes a call. I stopped this trace after digit=8 was dialled
    Called number=918772888362
    Here we get INVITE with SDP from the sip phone to CUCM
    29/2010 10:36:33.771 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 172.18.159.152 on port
    51682 index 2321 with 1717 bytes:
    INVITE sip:[email protected];user=phone SIP/2.0 (first digit dialled =9)
    Via: SIP/2.0/TLS 172.18.159.152:51682;branch=z9hG4bK1636ab61
    From: "Test User 1" ;tag=00260bd9669e07147bcb3aac-3cda8f0c
    To:
    Call-ID: [email protected]
    Max-Forwards: 70
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    CSeq: 101 INVITE
    User-Agent: Cisco-CP9951/9.0.1
    Contact:
    Expires: 180
    Accept: application/sdp
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
    Remote-Party-ID: "Test User 1" ;party=calling;id-type=subscriber;privacy=off;screen=yes
    Supported: replaces,join,sdp-anat,norefersub,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,Xcisco-
    service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-5.0.0,X-cisco-xsi-9.0.1
    Allow-Events: kpml,dialog
    Content-Length: 632
    Content-Type: application/sdp
    Content-Disposition: session;handling=optional
    v=0
    o=Cisco-SIPUA 26964 0 IN IP4 172.18.159.152
    s=SIP Call
    t=0 0
    m=audio 29254 RTP/SAVP 0 8 18 102 9 116 124 101
    c=IN IP4 172.18.159.152
    a=crypto:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:102 L16/16000
    a=rtpmap:9 G722/8000
    a=rtpmap:116 iLBC/8000
    a=fmtp:116 mode=20
    a=rtpmap:124 ISAC/16000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    m=video 25466 RTP/AVP 97
    c=IN IP4 172.18.159.152
    b=TIAS:1000000
    a=rtpmap:97 H264/90000
    a=fmtp:97 profile-level-id=42801E
    a=recvonly
    +++Next CUCM sends trying++++
    03/29/2010 10:36:33.773 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 172.18.159.152 on port
    51682 index 2321
    SIP/2.0 100 Trying
    Via: SIP/2.0/TLS 172.18.159.152:51682;branch=z9hG4bK1636ab61
    From: "Test User 1" ;tag=00260bd9669e07147bcb3aac-3cda8f0c
    To:
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Allow-Events: presence
    Content-Length: 0
    +++++Unified CM Sends a REFER to play Outside Dialtone++++
    03/29/2010 10:36:33.780 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 172.18.159.152 on port 51682
    index 2321
    REFER sip:[email protected]:51682 SIP/2.0
    Via: SIP/2.0/TLS 172.18.106.59:5061;branch=z9hG4bK151511c5f04bf
    From: ;tag=2144536187
    To:
    Call-ID: [email protected]
    CSeq: 101 REFER
    Max-Forwards: 70
    Contact:
    User-Agent: Cisco-CUCM8.0
    Expires: 0
    Refer-To: cid:[email protected]
    Content-Id: <[email protected]>
    Require: norefersub
    Content-Type: application/x-cisco-remotecc-request+xml
    Referred-By:
    Content-Length: 409
    [email protected]
    97903bc0-a3de-4a15-ba27-44c81fe3adcd-45510542
    00260bd9669e07147bcb3aac-3cda8f0c
    DtOutsideDialTone
    user
    ++++Unified CM Sends a SUBSCRIBE for KPML++++
    03/29/2010 10:36:33.781 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 172.18.159.152 on port 51682 index 2321
    SUBSCRIBE sip:[email protected]:51682 SIP/2.0
    Via: SIP/2.0/TLS 172.18.106.59:5061;branch=z9hG4bK1515232b4e84f
    From: ;tag=1976165806
    To:
    Call-ID: [email protected]
    CSeq: 101 SUBSCRIBE
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    User-Agent: Cisco-CUCM8.0
    Event: kpml; [email protected]; from-tag=00260bd9669e07147bcb3aac-3cda8f0c
    Expires: 7200
    Contact:
    Accept: application/kpml-response+xml
    Max-Forwards: 70
    Content-Type: application/kpml-request+xml
    Content-Length: 424
    <?xml version="1.0" encoding="UTF-8" ?>
    http://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="urn:ietf:params:xml:ns:kpml-request kpml-request.xsd" version="1.0">
    [x#*+]|bs
    ++++ Phone Sends 200 OK for the REFER and SUBSCRIBE ++++
    03/29/2010 10:36:33.802 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 172.18.159.152 on port 51682 index 2321 with 453
    bytes:
    SIP/2.0 200 OK
    Via: SIP/2.0/TLS 172.18.106.59:5061;branch=z9hG4bK151511c5f04bf
    From: ;tag=2144536187
    To: ;tag=00260bd9669e07167c743311-343ee3af
    Call-ID: [email protected]
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    CSeq: 101 REFER
    Server: Cisco-CP9951/9.0.1
    Contact:
    Content-Length: 0
    Phone Sends 200 OK for the REFER and SUBSCRIBE
    03/29/2010 10:36:33.843 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 172.18.159.152 on port
    51682 index 2321 with 465 bytes:
    SIP/2.0 200 OK
    Via: SIP/2.0/TLS 172.18.106.59:5061;branch=z9hG4bK1515232b4e84f
    From: ;tag=1976165806
    To: ;tag=00260bd9669e07177ee0d51d-14f56f89
    Call-ID: [email protected]
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    CSeq: 101 SUBSCRIBE
    Server: Cisco-CP9951/9.0.1
    Contact:
    Expires: 7200
    Content-Length: 0
    03/29/2010 10:36:33.843 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 172.18.159.152 on port
    51682 index 2321 with 465 bytes:
    SIP/2.0 200 OK
    Via: SIP/2.0/TLS 172.18.106.59:5061;branch=z9hG4bK1515232b4e84f
    From: ;tag=1976165806
    To: ;tag=00260bd9669e07177ee0d51d-14f56f89
    Call-ID: [email protected]
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    CSeq: 101 SUBSCRIBE
    Server: Cisco-CP9951/9.0.1
    Contact:
    Expires: 7200
    Content-Length: 0
    Unified CM Sends a SUBSCRIBE for KPML
    220
    ++++User Dials a ‘1’, phone sends a NOTIFY to CUCM for the digit++++
    NOTIFY sip:[email protected]:5061 SIP/2.0
    Via: SIP/2.0/TLS 172.18.159.152:51682;branch=z9hG4bK1cd529ba
    To: ;tag=1976165806
    From: ;tag=00260bd9669e07177ee0d51d-14f56f89
    Call-ID: [email protected]
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    CSeq: 1001 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact:
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    forced_flush="false" digits="1" tag="Backspace OK"/>
    +++Unified CM Replies to NOTIFY With a 200 OK++++
    03/29/2010 10:36:34.352 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 172.18.159.152 on port 51682
    index 2321
    SIP/2.0 200 OK
    Via: SIP/2.0/TLS 172.18.159.152:51682;branch=z9hG4bK1cd529ba
    From: ;tag=00260bd9669e07177ee0d51d-14f56f89
    To: ;tag=1976165806
    Date: Mon, 29 Mar 2010 14:36:34 GMT
    Call-ID: [email protected]
    CSeq: 1001 NOTIFY
    Content-Length: 0
    ++++Unified CM Replies Sends a REFER to Disable Outside Dialtone+++
    03/29/2010 10:36:34.353 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 172.18.159.152 on port 51682
    index 2321
    REFER sip:[email protected]:51682 SIP/2.0
    Via: SIP/2.0/TLS 172.18.106.59:5061;branch=z9hG4bK151536ea86ab0
    From: ;tag=1574166193
    To:
    Call-ID: [email protected]
    CSeq: 101 REFER
    Max-Forwards: 70
    Contact:
    User-Agent: Cisco-CUCM8.0
    Expires: 0
    Refer-To: cid:[email protected]
    Content-Id: <[email protected]>
    Require: norefersub
    Content-Type: application/x-cisco-remotecc-request+xml
    Referred-By:
    Content-Length: 401
    [email protected]
    97903bc0-a3de-4a15-ba27-44c81fe3adcd-45510542
    00260bd9669e07147bcb3aac-3cda8f0c
    Dt_NoTone
    user
    +++Phone Replies With 200 OK to REFER++++
    03/29/2010 10:36:34.402 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 172.18.159.152 on port
    51682 index 2321 with 453 bytes:
    SIP/2.0 200 OK
    Via: SIP/2.0/TLS 172.18.106.59:5061;branch=z9hG4bK151536ea86ab0
    From: ;tag=1574166193
    To: ;tag=00260bd9669e07184b08b96b-796ab86f
    Call-ID: [email protected]
    Date: Mon, 29 Mar 2010 14:36:33 GMT
    CSeq: 101 REFER
    Server: Cisco-CP9951/9.0.1
    Contact:
    Content-Length: 0
    ++++User Dials a ‘8’, phone sends a NOTIFY to CUCM+++
    03/29/2010 10:36:34.944 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 172.18.159.152 on port
    51682 index 2321 with 896 bytes:
    NOTIFY sip:[email protected]:5061 SIP/2.0
    Via: SIP/2.0/TLS 172.18.159.152:51682;branch=z9hG4bK647d03c1
    To: ;tag=1976165806
    From: ;tag=00260bd9669e07177ee0d51d-14f56f89
    Call-ID: [email protected]
    Date: Mon, 29 Mar 2010 14:36:34 GMT
    CSeq: 1002 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7195
    Max-Forwards: 70
    Contact:
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    forced_flush="false" digits="8" tag="Backspace OK"/>
    +++Unified CM Replies to NOTIFY With a 200 OK+++
    03/29/2010 10:36:34.352 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 172.18.159.152 on port 51682
    index 2321
    SIP/2.0 200 OK
    Via: SIP/2.0/TLS 172.18.159.152:51682;branch=z9hG4bK1cd529ba
    From: ;tag=00260bd9669e07177ee0d51d-14f56f89
    To: ;tag=1976165806
    Date: Mon, 29 Mar 2010 14:36:34 GMT
    Call-ID: [email protected]
    CSeq: 1001 NOTIFY
    Content-Length: 0
    As you can see this is similar to what you are seeing...The first digit dialled is seen in the INVITE, the remaining digits will be seen in NOTIFY.
    Please rate all useful posts
    "opportunity is a haughty goddess who waste no time with those who are unprepared"

  • How does a 4G VoLTE UE know the destination SIP URI format to create the SIP INVITE

    This trace is the output from an ASR500 for a VoLTE call,
    For VoLTE the UE and IMS core network must support Public User Identities as defined in section 13.4 of 3GPP TS 23.003, which includes all of the following types of addresses:
    •Alphanumeric SIP-URIs
      sip:[email protected]
    •MSISDN represented as a SIP URI:
      sip:[email protected];user=phone
    •MSISDN represented as a Tel URI:
      tel:+447700900123
    sip:[email protected]
    In the SIP SDP you will see: sip:[email protected]
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