Mods: Re Creative and conflicting statemen

Question

I'm an extremely annoyed X-Fi Fatality owner on Vista Ultimate 32bit.On XP this was a good, if not great, card, with good performance and features. It was used extensi'vely for recording and processing in Ableton Li've and Sonar, using the front panel MIDI and audio and SPDIF inputs. After an upgrade to Vista, I find that Creative themselves are releasing contradictory, and inaccurate, information to justify the very late [currently non-existent] arrival for a set of working software, comparable to that of XP, just as promised in a sticky, on this forum. The claims regarding drivers made by Mods on this forum in posts both general and sticky are often contradictory, and disingenuous.eg:?MS changed the architecture of Vista Audio really late, so we had no time to prepare. This is patently not true. Catherine herself links to a post from an MS employee?regarding the audio stack architecture, the structure for which was finalised and released to Devs in September 2005, the actual announcement date was September 5th 2005. That's quite a long time ago, hey Creative?Or:?Drivers will be released shortly, the delay is for WHQL certification. [This post after Dell got a fuller feature set than was available to us mere mortals]. This is also not true. The standard processing time for WHQL certification is 2-7 days maximum. This is providing?the developer submits their WHQL test logs themselves, and does not requires Microsoft to run the tests. Microsoft WHQL testing takes 7 days. This gives a maximum time of 4 days for complete WHQL certification. Do Creative do their own WHQL testing or is it farmed out?Why do Dell matter more than we do?Why don't we just get an honest answer?Even 'I don't know', is better than some excuses which hold no water. PS I've downloaded the .torrent and am seeding as we speak, just to save anyone else paying a shafting and handwringing fee, for software we were promised in a sticky, by a mod on this forum. Outrageous Creative.

Answer 1

Cat: I just want to clarify that the information is not written by mods, it comes from the relevant groups within Creative, the ones that deal with these issues directly. I am aware the information does not come directly from the mods, that's why I never intimated that it did.Maybe these 'groups within Creative' that are supposedly dealing with these issues need to communicate a little more, mmmkay?I am also aware that the situation is a little [but not much] more complex than I made out for driver creation, although only Creative seems to have had such serious delays. The fact remains that every other manufacturer of souncards that I am aware of has had working WHQL drivers available far far sooner, and didn't try and shaft their existing customers with FUD, and fob off Duke Nukem 4 type 'ready when they're ready so you'll just have to wait you proles', type responses to requests for information. Also no other manufacturer I am aware of has tried to charge a fee of any kind for further support under Vista. This may be understandable for extra features such as WaveRT drivers, but for a broken and reduced feature set? That bites the big red one, spins around, and spits it out. An honest 'we don't know, we're working on it' would go a long way here. If you are aware of another manufacturer with a feature set as woeful and incomplete as yours is, after this time, please tell us who. Even my M-Audio and MOTU kit [some of which is fairly specialist] works under Vista, and Sonar 6 now comes with WaveRT support?Cat: The software was mentioned in the sticky, and the shipping/handling/processing fee was also mentioned (that is the only cost), it wasn't hidden. Yes I know that, that was not at dispute, I never said it wasn't mentioned. Jeez, it's just pathological. Immediate gainsaying of anything without even reading what's said. My point is that you still haven't got a driver that supports the same feature set as XP, as promised in a sticky, or even one that is stable enough for general day to day use. Instead we get charged a fee; for a driver with less features, poor performance, limited availability and an associated cost. I'm upset because I LOVED my X-Fi card under XP, and I really enjoy using Vista. Your card?and software under Vista, however, blows monkey chunks. So a card I LOVED using is now a broken pile of tat, and you [Creative] don't appear?give a toss, still advertising this card as Vista Ready. Yep it's Vista ready alright, providing you pay extra cash for some semi-featured, semi-working bloatware.
Imagine someone took your favourite [insert feminine thing here [shoes, soft cushions, kittens]], broke it, mended it with spit and string and gave it back. "Here you go, it's as good as it's ever going to be now, enjoy."?Getting the picture yet?Thousand of people saying the same thing sinking in yet?