Money deducted from the account twice for 1 song.

I buy a new Lady Gaga's song Applause. Then I went to pre-oder her new album ARTPOP (with single Applause). Money deducted from the account twice. Why? What happened?
I have two downloaded singles.Can I retrieve my money for 1 song?
file://localhost/Users/AngryFish/Desktop/Снимок%20экрана%202013-08-13%20в%2019. 36.41.png

You could use a different country (e.g. leave it on US) or try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours)

Similar Messages

I have buyed an app through debit card my money was deducted from the account again if i open app store for downlaoding any app it is asking me to submit my new accont

i have buyed an app through debit card my money was deducted from the account again if i open app store for downlaoding any app it is asking me to submit my new accont for accessing

You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.

Unnecessary money deducting from my account

Please stop this unnecessary deducting of money from my account ive taken subcribtion only for one month, even after stopping subcribtion why again deducting money

If you're sure you are using the correct account and that you're logged in to the iTunes Store, go to the Purchase History and review your purchases to make sure that you should indeed have a balance left. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error can usually be corrected by logging out of the iTunes Store and then back in.
If you confirm that you should have balance left but the iTunes Store isn't showing it correctly, send a message to the iTunes Store customer service department through the form at the bottom of their web page and explain the problem to them.

Why am I having money taken from my account and I do not know what it is for?

Why do I keep having money deducted from my account?? I do not download apps tha u have to pay for I only download them that are free? I do not know we're the money is going what can I do about it

contact Apple.

Would like to know why I have twice removed from the account for $ 1

Would like to know why I have twice removed from the account for $ 1

Your post makes no sense in English.

Taken money from my account twice in the same application

taken money from my account twice in the same application. Bubble witch saga

Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Money was deducted from my account after i added my visa card number to my account

I was planning on buying an app from iTunes, but before doing so, I decided to add my Visa card number to my account so buying applications from iTunes would be easier in the future. Right after I added my card number to my account, I receive a message saying that money was deducted from my account, and there was no explanation why. I highly suspect that the company has taken the money out of my card for some reason, since I haven't used this card for a few months and the application I was trying to buy is really important for my upcoming project!
I initially had $2.02 to buy the application, which was more than enough, but suddenly $1.09 was deducted from my card and now I only have $0.93, which isn't even enough to buy the application!
Please help me!!!!!!

Each time that you add or change your card details a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - your card issuer should remove within a few days or so.
Store holding charge : http://support.apple.com/en-us/HT3702
How much was theappthat you trying tobuy ? The store holding charge is usually $1, or the amount f the item (plus tax) of what you are trying to buy

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you iPad 2 Wi-Fi 3G, iOS 6.1.3

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3

Jonijo88 wrote:
I,m sory but whin i go to supprt thay opin this bage and no another way that is let me wrait here and this problem is not first time it is happen with me evry time so jast whin thy fixed this problem i will stope wraiting here
For God's sakes, look harder...
http://www.apple.com/support/itunes/contact/

I purchased app, the Itune rejected the terms of payment but the amount deducted from my account

I purchased app, although the I tune rejected the terms of payment but the amount deducted from my account.
I already paied for the app which I dont have

A debit visa should have worked, depending on the bank they sometimes block electronic purchase like this a quick fix is an iTunes gift card via you local corner store

Once my phone once I registered my laptop all the time deducted from the two mastercard 1.98 euros I want my money back!

Once my phone once I registered my laptop all the time deducted from the two mastercard 1.98 euros I want my money back!

Each time that you add or change your credit card details on your iTunes account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

TS1702 we had made a purchase of whats app for RS 55 but system has deducted from my accounts is Rs 60 on dated. Details is Transaction Date: 11/05/13 Transaction Amount: INR 60.00 Transaction Description: PGDR/APPLE ITUNES STORE-INR/11-05-2013 1

we had made a purchase of whats app for RS 55 but system has deducted from my accounts is Rs 60 on dated. Details is Transaction Date: 11/05/13 Transaction Amount: INR 60.00 Transaction Description: PGDR/APPLE ITUNES STORE-INR/11-05-2013

Since this is a user forum with only other users responding you will not get what ever the issue is resolved here
When you get the email iTunes receipt for your purchase you should find a "report a problem " along side the description of your purchase follow that link

HT4759 I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

This is a user forum, Apple does not participate here. You might use the link at the bottom of this page, "Contact Us" - lower right.

How can I remove my credit card from the automatic billing for my account?

How can I remove my credit card from the automatic billing for my account?

The following has instructions for changing iTunes payment method: http://support.apple.com/kb/ht1918

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you iPad 2 Wi-Fi 3G, iOS 6.1.3 iPad 2 Wi-Fi 3G, iOS 6.1.

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3
iPad 2 Wi-Fi + 3G, iOS 6.1.3
<E-mail Edited by Host>
iPad 2 Wi-Fi + 3G, iOS 6.1.3

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you need to contact iTunes Support then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you

You have to contact iTune Support
http://www.apple.com/support/itunes/contact.html

Money deducted from the account twice for 1 song.

Similar Messages

Maybe you are looking for