Money from itunes account gone after restoring iPad?

I updated to ios 7 and then it came up that my password was incorrect, and my iPad disabled, ended up having to restore so I lost EVERYTHING. But the worst thing is, I had £15 on my itunes account from a giftcard, which I still have and now it's gone! Is there any way to get this back?

Sounds like you have three Apple IDs. Definitely a bad idea. It appears that your iTunes had previously used one ID and now it's using another. I don't have iTunes on the computer that I'm using now so I can't be too specific with instructions. However, look for account information and change your ID there.

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A FREE game called "We Farm" steals real money from iTunes account?

I think Apple should take a serious look on this game - "We Farm" and many others. Although it is a free game, but actually it can steal your money from your iTunes account during your kids playing the game.
My son just played the game for about 10 mins, then my iTunes account was charged for $29.70 for three purchases of some bottles. This is some kind of tricks named Top in App Purchases (Finally I know what it is) that Apple should not allow it happened; since it doesn't need you to punch in the password again to confirm payment.
Now I know that many free games also has the function of Top in App Purchases; so everyone should be very careful when downloading these free games. May be Apple would like to see these things happen again and again because the money steal from our iTunes account with a large portion goes to Apple's pocket.

I understand what you are saying. Everyone needs to take responsibility for their purchases and for their children. Just the same it seems like anytime $ is going to come out of your itunes account it should require your itunes account password and Apple should require this from 3rd party app developers. I can see parents letting their kids play with the ipad....they download a free game app because their parents said that they can if it's free....and then they go on to play it, make purchases and rack up $100 or $200 dollars because the parents are not paying attention to their kids and are letting the ipad "babysit" them....just like many parents let the TV "babysit" their kids. I'm not saying it's right....just that you can't expect every parent in the world to win the "Best Parent in the World" prize.
If I were them - I'd call up Apple Customer Relations to see about getting the $ back or at least getting the app developer to put some sort of impediment in the way of very small children making purchases on the ipad.
M.

Can't drag music from iTunes to iPod after restore and sync

I did a restore on my 80 Gb iPod classic because the 'catalog' became disorganized. The restore (from latest iTunes under Win7) and the sync/loading of songs seemed normal. The iPod works completely normally EXCEPT when connected to iTunes. Then, I can no longer drag albums to the iPod and the iPod song display is in grayed text instead of black.
My only theory is that I may have responded to a dialog box during sync which showed my very old and no longer used apple ID. iTunes uses my current ID.
If that IS the case, how do I fix it? Or, what other kinds of things could be wrong?

Probably. I ran in that mode since the thing was new, only changing after restore because sync is the default and when I uncheck sync music there is this ominous dialog box saying that 'not sync' will cause all of the content to be removed (or words to that effect).
I'll mess around a little. The worst thing that could happen is losing this tound and going back to restore!
Thanks
Joe (miniuls)

How to finish off money from iTunes account.

I have a US iTunes account with 0.17$ left in it. I am trying to change my country/region to UK now since I've shifted but it won't let me saying I first have to finish the money left in my account. There is nothing in the AppStore for 0.17$, please tell me how I can get rid of this amount! Thank you.

You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

User accounts gone after Restoring disk

Hello -
I am running OS 10.4.11 on a PowerMac G4 Dual 450MHz Desktop. Recently I purchased a new IDE Hard Drive to put into my computer. I wanted to make an exact copy of my old hard drive onto the new hard drive and use the new hard drive as my main startup volume. I used the Restore tab in Disk Utility to create the copy.
What happened is that none of the user account data was copied over. Even more strange is that now I cannot find any of my user account data on the original hard drive!
I used the application "Whatsize" to figure out where all the data is allocated to on the original hard drive. It only accounted for about 25GB of the 30GB of data that are being used on the hard drive. I'm guessing the remaining 5GB of data is what was in my user account, but it can't find it for some reason.
Anyhow, I guess my question is, how do I recover the data from my user account that I can't seem to find?
Also, steps I've taken so far:
- I ran Disk Utility (from another computer using the disk in Target disk mode) to see if I could repair permissions or repair the disk. Neither Repair Permissions nor Verify Permissions were enabled for me to check - only Verify and Repair Disk. I clicked Verify Disk and got a message saying that it had failed and said that "The underlying task reported failure on exit". I then tried to Repair Disk, but got the same error. Disk cannot be verified or repaired.
- I've also tried DiskWarrior on it, but it doesn't seem to do anything.
Thanks,
Steve Pederson

Hi Steve,
I found the following in the Apple Help Viewer. Read thoroughly first to see if this might help you:
Restoring a deleted user account
If a user's account was deleted and the contents of the user's home folder were saved, you can restore that user's account and the contents of their home folder. Saved items in the deleted home folder are stored in a disk image file (the filename ends in .dmg) in the Deleted Users folder in the Users folder on the startup disk.
1. To open the user's deleted files, double-click the disk image in the Deleted Users folder in the Users folder on the startup disk. The disk image content appears in a new window.
2. Note: If there is no disk image for the user's deleted account, no files were saved when the account was deleted. You will need to create a new account for the user.
3. To restore the deleted user's home folder, open the Users folder on the startup disk and choose File > New Folder.
4. Type a name for the folder and then press Return.
5. To copy the contents of the disk image to the new user account, in the disk image file, choose Edit > Select All and then drag the contents to the user folder you created.
6. To re-create the deleted user account, choose Apple menu > System Preferences and click Accounts. If some settings are dimmed, click the lock icon and type an administrator name and password.
7. Click Add + and then type the user name. If you don't want to use the automatically generated short name, type a new short name. (After the account is created, you won't be able to change the short name.)
8. Type the user's password in the Password and Verify boxes. You may type a hint to help the user remember the password.
9. Click Create Account.
10. In the dialog that appears, click OK restore the user's account. The user's home folder will contain all their saved files.
Carolyn
Message was edited by: Carolyn Samit

We just got a new phone for my daughter. I am trying to restore from itunes account but the language is not English. How do I restore to English from the Hello screen?

We just got a new phone for my daughter. I am trying to restore from itunes account but the language is not English. How do I restore to English from the Hello screen?

WHen in the setup part the first question after hello should be language

How do i transfer iTunes money from one account to another

how do i transfer iTunes money from one account to another? also forgot security question answers

You can't, an account's balance cannot be transferred to another account, nor can it be used to gift content to another account - it can only be used to buy content for the account that it's on.
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT4623 Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?

Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
I don't want to lose all my pics, songs etc
Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!

Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.

Can I sync certain itmes from one itunes account and certain items from another itunes account on the same ipad?

I was wondering if an individual would be able to sync certain items from one itunes account and and items from a different itunes account to the same ipad?

You move the song files to /Users/Shared/ and then into iTunes from the other Mac OS X user account.
If you want to change the iTunes Store account associated with them, you need to redownload them from that account.
(60812)

HT5577 Okay so I have 2 apple accounts. One is newer & one is my old one. The older one still has money from Itunes on it & when I go to log it will not except my password. Then it asked me my date of birth & it says its incorrect. What do I do?

Okay so I have 2 apple accounts. One is newer & one is my old one. The older one still has money from Itunes on it & when I go to log it will not except my password. Then it asked me my date of birth & it says its incorrect.So I tried to go the email route but i never get anything in my email about recovering my password. What do I do?

Hey donnieandjamie31,
It sounds like you are not getting the email to reset your password. If you have a rescue email setup for your Apple ID, the reset password email will be sent there and not your Apple ID email address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You might want to check your other email accounts for the password reset email, including their Spam folders. If you continue to have issues, please contact our Account Security Team:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

You have posted to the iTunes Match forum, which your question is not related to. I suggest you contact the web site from whom you wish to purchase the subscription.

I bought a iPad in Regent Street and your company deducting twice of money from my account

I bought a iPad mini and a smart case for iPad mini in Regent Street, which were cost 374 pounds, BUT your company deducting twice of money from my account, for this problem i have already contect with your service, until now no one repply the email for me and no many back to my account. I NEED MY MONEY BACK IMMEDIATELY!!!!!!!!!!! and also you need to reparation my loss, including the phone bills and my bank unplanned O/D fees because of this money you spend from my account lead to my account was overdraft, and i can show you all the information that i describe to you. PLEASE GIVE ME RESPONDS!
Luming Li
16/02/2014

Apple does not participate in these forums. There is no one here except for other iPad users.
You need to contact the place of purchase directly.

HT5035 Do itunes deduct money from your account when you redeem a voucher? I ask only because it appears to be doing exactly that to mine, and before anyne asks I was stilll £3 in credit.

Does itunes deduct money from your account when you redeem a voucher, because it seems to hve done exactly that to mine. I had £3 credit but when i added £15 i ws left with less than £18.

First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your card/gift. If you are, try signing out of the account and back in.
If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History:
http://support.apple.com/kb/HT2727
and review your purchases to make sure that you should indeed have the balance left that you think. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error again can usually be corrected by logging out of the iTunes Store and then back in.
If you confirm that you should have a higher balance left but the iTunes Store isn't showing it correctly, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

If I reset all contents and setting, will I lose my money from iTunes Store

I want to reset all things in my ipad because it has a lot of problems. But what im thinking is, when I reset all contents and settings will i lose my money from iTunes Store

Your iTunes account shouldn't be affected, you will only remove all of your content from the iPad.
Depending upon the problems that you are having, have you tried a soft-reset to see if that helps : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If you do a complete reset then first copy off all of your purchases to your computer's iTunes via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11), and take a copy of any importand documents etc

My laptop is no longer reliable. I want to share my iTunes account with my new iPad 3.   I just started viewing my iPad window on my 50 inch Panasonic wirelessly via Apple Tv 2. That amazing.    I would like to access my iTunes store via iPad for podcast

My laptop is no longer reliable. I want to share my iTunes account with my new iPad 3.   I just started viewing my iPad window on my 50 inch Panasonic wirelessly via Apple Tv 2. That's amazing.
Now I want to share my iTunes account with my Apple TV 1, and my iPad 3, without the need of booting up the unreliable laptop where I set it up last year.   do I have to use my. Pc laptop to access the iTunes store again too authorize home sharing.   I have tried it before. O for a while I thought the we're sharing, now the Apple Tv has gone back to telling me to use my computer too sign into iTunes.
there maybe a far simpler way to enjoy iTunes on my iPad and Apple Tv.   I also have the Sony blurry Google Tv. I will upgrade my PC with Windows Z8 and a screaming ran cache, ram disk on a 79 mother board and then pay 5 bucks a month for OnLive Plus that I hpe to show wirelesslypy on the big scree 50 inch Panasonic.   I have waited for years to upgrade as I wanted to help my kids in college. They are finished and so I have money fr my self.CELEBRATE

Are you using the charger and cable that came with the phone?
Are you using an unauthorized third party charger?

Money from itunes account gone after restoring iPad?

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