Money missing from itunes account

Help? I had a balance of $10.39 and now I have only .61c, I haven't made any purchases so I'm confused as to where the funds have gone?

Welcome to the Apple Community.
Have you checked Your Purchase History using your computer.

Similar Messages

  • Has anyone ever had money stolen from itunes account?

    Has anyone ever had money stolen from their itunes account?

    Rather than attempting to answer an open-ended and/or rhetorical question, might I suggest you post your specific issue or problem so that we can offer possible solutions or direct you to the appropriate resources?
    Regards.

  • HT204088 Credit missing from iTunes account...

    I have credit on my iTunes account and there's $1.08 missing but no purchases. Who do I report it to?

    You've tried logging out and back into your account on your phone, and you've checked the purchase history on your account ? If you have then you can try contacting iTunes Support via this link :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Money stolen from iTunes account.

    I saved up a few bucks to pre-order an album that'll be available on the 20th and someone used my account to buy a 2$ app. Can I find out what iPhone did it and can I have that money back in my account?

    Hi Dumb Brodd,
    Welcome to the Support Communities!
    The article below will show you how to review your account and report any issues to the iTunes Store.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    Judy

  • HT1918 money taken from itunes account ?

    hi can anyone help ?  ive opened a itunes account so i can download apps, my account says all my apps have been free ones but i have had £1.58 taken from my account by itunes, can anyone help with this matter or give me a uk number to cantact on
    regards jarvo52

    Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    There isn't a phone number for iTunes Support, either here in the UK or elsewhere.

  • I have money on my iTunes account from gift cards, but can I use this balance to send gifts like songs or albums?

    I have money on my iTunes account from gift cards, but can I use this balance to send gifts like songs or albums? It tells me that I need to select a method of payment like a credit card or debit card/paypal but can't I use the balance on my account?

    No, you can't. Apple doesn't allow it.
    (124599)

  • I'm receiving money in my itunes account but my stepdad recently cancelled my allowance. Any idea where it is coming from?

    I'm receiving money in my itunes account but my stepdad recently cancelled my allowance. Any idea where it's coming from?

    It wasn't cancelled.

  • How do you remove credit card # from iTunes account

    How do you remove credit card # from iTunes account without entering a new one because added money to account from gift card?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPhone then try tapping on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918

  • How do I use the money on my iTunes account instead of the credit card on family share

    I have money on my iTunes account from a gift card, but how do I use that money instead of the credit card on the family share account. Every time I try to make a purchase asked for the security code for the credit card instead of just using the money on my account.

    Buy stuff.
    If you are asking about getting the cash value out, it is not possible.  The credit balance can only be used for purchases in the iTunes Store.

  • I uploaded the giftcard money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

    i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

    If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?

  • HT4993 I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

    I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

    Check your purchase history to make sure nothing was purchased your account:
    http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
    if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
    To email/chat iTunes support follow the link below:
    expresslane.apple.com
    - select iTunes
    - select iTunes Store
    from here follow the options.
    hope this helps

  • I don't have a itunes gift card, how can I add money to my itunes account?

    I don't have a itunes gift card and stores are closed, how can I add money to my itunes account?

    you just log into your account and look for the billing method section. you click there and put in your credit card number and stuff. its easy to do it from the itunes store

  • Money deducted from the account twice for 1 song.

    I buy a new Lady Gaga's song Applause. Then I went to pre-oder her new album ARTPOP (with single Applause). Money deducted from the account twice. Why? What happened?
    I have two downloaded singles.Can I retrieve my money for 1 song?
    file://localhost/Users/AngryFish/Desktop/Снимок%20экрана%202013-08-13%20в%2019. 36.41.png

    You could use a different country (e.g. leave it on US) or try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours)

  • I had money on my itunes account but it charged my credit card, why

    Purchased a movie from apple tv the other night and the next day saw a charge on my credit card, however, there was gift card money in my itunes account.  Was wondering why it didn't deduct it from that like it usually does.

    if these are itunes purchased you can open up the itunes app on the ipod then tap the tab that says purchased then download all the songs you want to be on the ipod.

  • HT204088 Money taken from my account which I don't know. How can I find who take it

    Money taken from my account but not in my purchases , what shoul I do

    Contact iTunes Store support:
    http://www.apple.com/support/itunes/contact/
    You may also call your bank to report this.

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