Money taken from my I-tunes account

Has anyone else had money taken from their iTunes account for a app they haven't brought -Kingdomconquest-
how do I get my money back, I've emailed apple and heard nothing back.

iTunes Store: What to do if your account has been compromised

Similar Messages

  • HT204088 Money taken from my account which I don't know. How can I find who take it

    Money taken from my account but not in my purchases , what shoul I do

    Contact iTunes Store support:
    http://www.apple.com/support/itunes/contact/
    You may also call your bank to report this.

  • How can I get an invoice for money taken from my card?

    How can I get an invoice for the money taken from my card???

    Hi
    You can login to https://www.adobe.com/account/account-orders.html and print your invoice.
    Thanks
    -sarabjit

  • Is there a way of retrieving i tracks or even albums accidentally deleted from an i tune account?

    is there a way to retrieve tracks or even album/s accidentally deleted from an i tune account? pls help..

    You can re-download them from iTunes store purhase list.

  • Money dissapeared from my iTunes Store account!

    Money dissapeared from my iTunes Store account.
    On 6th of may 2011 I put $17 to my Virtual Visa. At the same day I spent$0.99 and then 14th of may I spent $6.97 (I saw purchase history). I have not opened iTunes untill 27th of may. Theoretically, there should have been $9, but when i opened iTunes and tryed to bought some app for$0.99 an inscription appeared: "Your credit card was declined. Please provide valid credit card information and click Done to continue using the store". I entered all info correctly but when i click Done, nothing changes!!! What's going on?!

    From what I've been able to turn up, thousands of people have had the same thing happen to them since 2008. Apple has yet to release a statement on the gift card hackings and does not respond to customers who have been stolen from with a solid policy (i.e. some people get refunds, some get nothing, other lose all their purchased songs when their accounts are forcibly closed).

  • Money cutted from my visa card account

    Some money cutted from my VISA card account by mistake
    How can I have them back

    Some money was cutted from my VISA card account by mistake, while I was updating my informations.
    How can I have them back ?

  • Money taken from my account

    Hi , can anyone please help me ...
    I was notified by Skype that that an order had been placed on my account for 100 euros on 2nd Feb , I received a follow up email stating that because of suspicious activity my account was suspended ( Which to me suggests that Skype are aware that this money was taken fraudulently ( which is the case )  I had another email from Skype to say that someone had been removed from my account management ( I assume the fraudster ) 
    After many emails and repeating myself frequently , Skype agreed a chargeback back .
    They are now saying there is no evidence of the charge on my account ?? ! Admitedly there isn't now , but there was , I had notifications regarding the order AND the chargeback when I digned in , but they have vanished ) 
    However I do have evidence that 100 euro's was taken from my paypal , by Skype on the 2nd of Feb .
    Everytime I try to get an answer , I get the same old template response ... It's driving me to distraction. All I want is for ONE person to follow the email trail and help me resolve this ... Can anyone tell me if there is anyway of getting a senior operative to look at this ? Rather than a string of different people as has been the case .
    Sorry for the rant  

    Hi, Sandie_Coleman, and welcome to the Community,
    I trust, by now, as a proactive measure, you have changed all account passwords immediately if you have not already done so.
    Please see this FAQ article as it relates to sending proof of purchase (fraudulent or not!) to Skype.  You will need to show that the fraudulent purchase was credited to your Skype account, otherwise Skype may send you to file your report with PayPal.  https://support.skype.com/en/faq/FA11016/how-do-i-send-proof-of-payment-to-skype-customer-service?
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Why am I having money taken from my account and I do not know what it is for?

    Why do I keep having money deducted from my account?? I do not download apps tha u have to pay for I only download them that are free? I do not know we're the money is going what can I do about it

    contact Apple.

  • How do I switch from money taken from my card to taking it directly from my Checking Account.

    Please...how do I switch my payment to be taken from my checking account instead of my card. My card is being replaced since it was lost and I am wanting to make an Ebay purchase. I did this long ago but can't remember how.  Thank you!

    iTunes Store: How to redeem an iTunes Gift Card

  • HT1918 money taken from itunes account ?

    hi can anyone help ?  ive opened a itunes account so i can download apps, my account says all my apps have been free ones but i have had £1.58 taken from my account by itunes, can anyone help with this matter or give me a uk number to cantact on
    regards jarvo52

    Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    There isn't a phone number for iTunes Support, either here in the UK or elsewhere.

  • HT1420 I purchased an audio book several years ago.  When I upgraded from a 2009 imac to a 2012 lion iMac, I was able to transfer all songs and media from my I-tunes account with the exception of my audio books.  My apple I.D. I tunes account was same of

    Upgraded from a 2009 to 2012 Imac with lion.  Successfully transferred all media and music with exception of audio books.  Same Apple I.D. & I-tunes account.
    Apple support unable to help.  Have done all the routine i.e:  ITunes store, click on purchased, etc.  Audio Books not shown in history.
    Help

    Audiobooks are currently a one-time only download (which I think is a requirement from audible.com who supply them). Have you not got them on a backup ? If not (and I don't know if this is what you've already tried) then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have had money taken from my sype credit and I ...

    I am at Southampton Airport and was asked if I wanted to join Bingo Hotspot using my skype account. When I agreed to this I had £3.50+ taken from my skype credit. Why?? There was no notification that this would happen.
    Please can you find out why this has happened and get me a refund to my account.
    Thanks
    Simon

    You were using "Skype WiFi" - More information here: http://www.skype.com/en/features/skype-wifi/
    You should've seen this notification window which names the minutely price for the WiFi access:
    Were you using the latest version of Skype for Mac? You can check your version number in the menu "Skype -> About".
    Were you using Skype in English interface language?
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • How can you print a receipt from an i-tunes account purchase

    how can you print a recieipt from an i-tunes purchase ?

    If you didn't save the emailed receipt, then doing a screen shot of the Purchase History, as TT said, is the only option.
    Regards.

  • How can I cancel my bank card from my I tunes account on I pad

    How can I cancel my bank card on I tunes account on I pad pls

    Open the iTunes App and swipe the screen down to where your Apple ID is shown. Touch that and sign-in with your password. You can then edit your Account Settings including your Payment Information.

  • Wrong money taken from account again

    Right now I am so spitting mad, I cant phone BT again, as I will lose it!
    I was on a payment plan, which was fine, almost, until I added Sky Sports ot my package.  I was told that for one month, the amount would change.  I accepted it, as I knew it inclided 1 off payments etc.
    BUT, for another 3 months I was charged almost double , absolutely wrongly.
    I phoned, and was told that the payment plan system was wrong, and as it worked, it tried to put me in credit all the time by keeping that high amount.  I was then advised to change from a payment plan to monthly billing.  I agrred this, as I was assured thyat all I owed was £21,which would be taken within 10 working days, and then nothing would be owed until December 30th, when the right amount of £75(my monthly charge plus calls) would be taken.  This would include my phone calls, which is normally only something like £4, per quarter.
    I spoke twice with BT, and was assured both time that the high amount would not come out of my account, and received an email confirming that the plan was cancelled and changed to monthly billing.
    I looked at by online banking this morning, and guess what?  BT have taken the almost double, high amount from my account again.
    I cannot keep affording it, and they keep breaking the promises they make.  I want that mkoney credited back into my account.  I do not owe that amount, it makes me short of money every month.
    I really am regretting going with BT for my TV, broadband and phone package.
    Please would someone from the UK care team contact me, because no-one else is able to sort this out, and I cannot go on indfenitely paying these silly amounts
     Anthony

    If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
    They can be contacted using this link BT Care Team
    They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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