Monitor Delivery Task Escalations?

Monitor Delivery Task Escalations?
Should the monitor delivery task recipient be getting escalation notifications? If so, can they be prevented? When/Why are they triggered? I have service managers complaining because they are getting escalation emails but the service is still ongoing, waiting for tasks to be completed. How can a monitor task be late? It's not really a task. Thanks!

When the entire service is late -- meaning when the due date for the last task in the delivery plan has been breached -- the MONITOR Delivery task will also become late. When this occurs, any escalation notifications which are configured on the Plan tab will be sent for this task.
While the MONITOR Delivery task does not need to be completed like other tasks, it does have a due date -- that date being the due date for the last task in the delivery plan. When this task is late it means the entire se

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When the entire service is late -- meaning when the due date for the last task in the delivery plan has been breached -- the MONITOR Delivery task will also become late. When this occurs, any escalation notifications which are configured on the Plan tab will be sent for this task.
While the MONITOR Delivery task does not need to be completed like other tasks, it does have a due date -- that date being the due date for the last task in the delivery plan. When this task is late it means the entire se

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bumping up.

Monitoring of Task

What is the functionality of Monitoring of Task. Does a window pop up as reminder at the completion of Task.

You can create automatic monitoring of tasks for all HR activities that have follow-up activities in the Monitoring of Tasks infotype (0019). Depending on the selected task type, the system proposes a date on which you will be reminded of the stored tasks. This enables you to implement the follow-up activities on schedule.
Task
The standard system contains the following task types as subtypes:
Expiry of probation
Temporary contract
Pay scale jump
Work permit
Severe challenge
Training period
Dismissal protection
Expiry of inactive contract
Expiry of temporary contract
Personal interview
Vaccination date
End of maternity protection
End of maternity leave
Start of maternity protection
Follow-up medical
Submit SI statement
Submit AHV-ID
Prior attachment
Next appraisal
Work permit expires
End of leave of absence
The reminder date is the date on which you went to be reminded of the task.
This reminder date can be determined in two ways:
You can enter the reminder date directly.
If the operation indicator for the relevant task type has the value Blank or - (Minus) in Customizing, then the reminder date cannot fall after the actual task.
If the operation indicator has the value + (Plus), then the reminder date cannot fall before the task.
The system suggests a default date independently of the task type. This date can be overwritten at any time.
Regards,
Amit

'Task Type' property in Monitoring of Task iview in MSS

Hi,
There is a property called 'Task Type' in the iview 'Monitoring of Task'.
This is supposed to restrict the display of task types to what is specified here in this property only.
For eg, if i have 3 task types configured for It0019 in the back-end and want only 2 to get displayed in the portal, then i will mention those task types in this property.
1 -- Monitoring Overtime
2 -- Monitoring payments
3 -- Monitoring absence.
I have mentioned the task types separating them by ';'.
However now no task is getting displayed.
Can anyone help please?
Thanks and Regards,
Pinki

can you please check your iview property
FUNCTION HRMSS_RFC_RD_DATES_GETLIST
FUNCTION HRWPC_RD_DATES_GETLIST_INTERNA
LOOP AT lt_monitoringtask
 INTO ls_monitoringtask
 WHERE ( p0019-termn BETWEEN begda AND endda ) OR
 ( p0019-mndat BETWEEN begda AND endda ).
 check for allowed employment status
 IF NOT t_employmentstatus_mt[] IS INITIAL.
 LOOP AT lt_action
 INTO ls_action
 WHERE pernr = ls_monitoringtask-p0019-pernr AND
 begda <= ls_monitoringtask-p0019-termn AND
 endda >= ls_monitoringtask-p0019-termn.
 EXIT.
http://help.sap.com/saphelp_erp60/helpdata/EN/43/376d7ced1f1bcee10000000
a1553f7/frameset.htm

Infotype 0019 Monitoring of Task

Dear All,
When Im trying to create Infotype 0019 system is not defaulting date in the field Date of Task. Client is complaining that earlier date used to appear in that field automatically.
I too understand that we have to give the date there manually. but client is insisting that earlier it used to be default.
Also as per the below link it is been given that date will defaulted. Can anybody tell me if there is some entries missing in any of the tables.
http://help.sap.com/saphelp_46c/helpdata/en/7e/5e04d34a1611d1894c0000e829fbbd/content.htm
Thanks
Ravi..

Hi,
"The system suggests a default date independently of the task type. This date can be overwritten at any time"
As given in the link for reminder date.
Reminder date is the date used to remind about the task type configured with the task date.The following configuration is to be carried out, i.e. PA->Evaluation Basis->Monitoring of Task->Determine task type. The reminder date is the date which reminds about the task u will need to perform.
There are 3 options to remind according to the configurations done, one is same as the task date, other is date before task date and the final one is date after task date. Selecting this will automatically create the required reminder date as per config.
If no time unit for follow up/lead time is given in the config part for your task type system automatically takes the task type date as the required reminder date.
Think it is clear now.
regards.
Edited by: Vishnu AG on Nov 11, 2011 2:11 PM
Edited by: Vishnu AG on Nov 11, 2011 2:18 PM

Task escalation through OIM

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Error in evaluating management chain participantCould not compute the management chain from user rickyponting upto levels 2 upto title Manager. The management chian is used in the routing slip that is associated with the task definition default/TestEscalation!1.6*soa_d3607f68-6b7a-45e5-9c94-76f733af67c6/Humantask1Verify that the users are seeded correctly to compute the management chain.
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I have patched my Solution Manager with the newest support packages and have the problem with system monitoring, open tasks. All the systems have a long_sid.
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did have a look at SAP Note 1038134?
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annett

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http://blogs.technet.com/b/yasc/archive/2011/10/17/scheduled-tasks-mp-v1-0-0-23.aspx
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https://rburri.wordpress.com/2014/08/12/scheduled-task-and-ps-scheduled-job-management-pack-1-2-0-500/
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Hi
you need to add consolidation module to the monitor.
refer below link
https://msdn.microsoft.com/en-us/library/ee809324.aspx
http://blogs.technet.com/b/authormps/archive/2011/02/24/consolidation-composition-tutorial.aspx
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How to set Task Escalation policy at participant level in JDeveloper11 vers

Hello All,
Hello All,
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hi
i think specifying start of the cycle for each maintenance level is not possible ,since start of the cycle refers to maintenance plan only .
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Late Task Escalation

Late Task Escalation
The default for our system was to run the Escalation task once an hour. The customers want it much more frequently.
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Are you able to escalate the ApprovalTask to approver's manager. If so, please help me.
I've implemented the ApprovalTask in SOA Composite.I need the task to be automatically escalated to the assignees manager if there was no action within stipulated time.
I get an error:
Error in evaluating management chain participantCould not compute the management chain from user rickyponting upto levels 2 upto title Manager. The management chian is used in the routing slip that is associated with the task definition default/TestEscalation!1.6*soa_d3607f68-6b7a-45e5-9c94-76f733af67c6/Humantask1Verify that the users are seeded correctly to compute the management chain.
Please help me!.

Most straight forward approach for monitoring scheduled tasks in SCOM 2012

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Best regards
Thanks in advance, Best Regards

<Reference Alias="SC">
<ID>Microsoft.SystemCenter.Library</ID>
<Version>6.0.6278.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="Windows">
<ID>Microsoft.Windows.Library</ID>
<Version>6.0.6278.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="MicrosoftWindowsServerLibrary6063215">
<ID>Microsoft.Windows.Server.Library</ID>
<Version>6.0.7061.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="Health">
<ID>System.Health.Library</ID>
<Version>6.0.6278.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="System">
<ID>System.Library</ID>
<Version>6.0.6278.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
</References>
You also need to add/copy the reference for the Scheduled Tasks MP you are using for other OSs. The above is from the MP for Windows 2012 Scheduled Tasks. Most of the existing MPs available for scheduled tasks already cover Windows 2003/2008 R2, I just extended
support for 2012.

Human task escalation ERROR

Hi,
I have a BPEL process with a human task. This human task has set the expiration time and the escalation policy (2 escalation steps).
The BPEL works alright if nobody does nothing to the task. It fails if the task is claimed by a user but after the user doesn't finish the task (doesn't take any actions on the task, neither approve/reject)
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<2008-06-25 16:08:40,093> <ERROR> <oracle.bpel.services.workflow> <::> ORA-20003: Error while inserting routing slip
ORA-06512: en "ORABPEL.WFTASKPKG", línea 47
ORA-00001: restricción única (ORABPEL.SYS_C005188) violada
ORA-06512: en línea 1
java.sql.SQLException: ORA-20003: Error while inserting routing slip
ORA-06512: en "ORABPEL.WFTASKPKG", línea 47
ORA-00001: restricción única (ORABPEL.SYS_C005188) violada
ORA-06512: en línea 1
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 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:316)
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 at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:639)
 at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:184)
 at oracle.jdbc.driver.T4CCallableStatement.execute_for_rows(T4CCallableStatement.java:873)
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 at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3093)
 at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:4286)
 at oracle.oc4j.sql.proxy.PreparedStatementBCELProxy.execute(PreparedStatementBCELProxy.java:333)
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 at oracle.bpel.services.workflow.repos.driver.PersistencyService.insertRoutingSlip(PersistencyService.java:216)
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 at oracle.bpel.services.workflow.task.impl.TaskService.localHandleRoutingSlipInterpretationResult(TaskService.java:1246)
 at oracle.bpel.services.workflow.task.impl.TaskService.handleRoutingSlipInterpretationResult(TaskService.java:1298)
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 at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
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 at com.evermind.server.ejb.interceptor.system.TxRequiresNewInterceptor.invoke(TxRequiresNewInterceptor.java:52)
 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
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Has anyone found the same problem?
Regards,
Zaloa

Hi Charles,
First of all thank you for the reply.
Right now I'm working in a development environment, where we don't have a cluster. In production environment we do have a cluster for the soa suite so it would be good to know the patch for the cluster.
On the other hand, I upgraded from 10.1.3.1 to 10.1.3.3 but I didn't run the database script. After reading this post, I executed the upgrade_10131_10133_oracle.sql script but I'm getting the same error.
One thing that I don't understand is that the log says:
java.sql.SQLException: ORA-20003: Error while inserting routing slip
ORA-06512: en "ORABPEL.WFTASKPKG", línea 47
ORA-00001: restricción única (ORABPEL.SYS_C005188) violada
ORA-06512: en línea 1
I connect to the database using orabpel user and I don't find the WFTASKPKG table. Is this normal? What is going on?
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Regards,
Zaloa

Problems with task escalation in SOA11g

Dear All,
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I considered even this option i.e to assign the task to the user and escalate it to the manager at the same time
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Hi all,
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HI,
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