Monitor freezes on playback

When I play or scrub through a timline, the monitor window will at some point stop to redraw. I've tried the different playback settings to no avail.
This is on Windows 7-64, CS4 (latest updates), HP Z400 Quad Cores with Quadro FX 3800.
Btw, I've seen this same issue on another computer running Vista 64.

Welcome to the forum.
I agree with Jim, with only a single typo correction. Do not trust Windows, or any utility, to tell you if you have the latest driver. Go to the nVidia site, plug in your card and OS. Check the latest driver against what you have installed currently.
Second thing to look at would be your system's I/O sub-system. This ARTICLE will give you a bit of background.
Good luck,
Hunt

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External monitor--Freeze during playback, transition issues

I am utilizing an external monitor for playback. Every now and then the video freezes and audio continues. Also, even after performing a render all option, cross dissolves skip periodically during viewing referenced movie. When I compress the movie, I have no problems.
Please help!

AFAIK, (I came in around FCP3) It has always been recommended that the operation of the FCP system is divided amoung at least two disks. Each version of FCP is placing higher and higher demands on the system. That you have gotten away with this for so long is truly amazing. You must live right!
There is really nothing all that new and innovative about the iMac with regards to video editing. In fact, it is a poor platform. It does not allow the installation of a second internal SATA drive, it has no expansion slots to add either a second Firewire or SATA bus, you can not upgrade the video card and so on.
Recommended distribution of the FCP elements over two disks -
Drive 1: OSX, FCP application files, FCP Project file (no media files), thumbnail and waveform cache.
Drive 2: capture scratch, autosave vault, audio + video renders +all other media files
With a good external firewire 400/800 drive (not usb), you can get multiple realtime streams.
And no, partitioning the internal drive does nothing good for you. the same heads have to scan over an even wider area after you partition. The effect can be to decrease read/write speed.
good luck.
x

Program Monitor freezes after updating to 5.5.2

Now, whenever I play a sequence, the program monitor freezes during playback. It usually happens at a cut, but not always the same cut, it is random. The monitor just freezes, but the sound and CTI keep on going. This happens repeatedly.
Mac Pro
OSX 10.7.2

Same problem. 5.5.1 was very stable with a few bugs. All I changed was updaing to 5.5.2 and WAMO my system is now unusable. I've tried updating the NVIDIA driver to 280.26 and thing were worse. Uninstalled PP5.5 Windows and reinistalled from DVD then updated 5.5.1 then updated 5.5.2. Now PP5.5 won't even open crashing halfway through loading. Will try ty unistall everythig and try a different GPU driver.

Program Monitor Freezes

Essentially, while editing SD footage, on the Premiere Pro CS5 timeline, in a SD 720 x 480 resolution project, the Program Monitor image freezes.
It does not seem to matter what I am doing such a playback, adding a transition, color correction, shortening the length of a clip, or cropping an image. It makes no difference. The Program Monitor just freezes.This happens twice in every hour or so of editing. There does not seem to be a timing variable to this problem, or it is not consistent.
The timeline is still useable and the audio continues playing, the mouse moves, I can access clips on the Source Monitor and play them. Nothing else changes. I can change the playback resolution or make any other monitor changes, although they do not show up since the image at the time of the freeze stays in the monitor. Refreshing does not work. Restarting the program does not work. All changes since the last freeze can be saved since the Save function still works. I just cannot edit and the only way that I can proceed is to reboot the computer.
Adobe Service has escalated this case #182091487, back and forth for almost two months. This is putting a crimp in my production schedule.
This happens sporadically, although on one occasion, I was actually able to demostrate the freeze to Adobe Service while they were on line.
I currently edit on an MSI GT660R laptop
•     Intel® Core™ i7-740QM Processor
•     Genuine Windows® 7 Home Premium 64bit
•     15.6" TFT-LCD Display (LED Backlight)
•     NVIDIA® GeForce® GTX 285M 3D Discrete Graphics Card (DDR3 1GB VRAM)
•     6GB (2GB x 3) DDR3 1066 MHz System Memory
•     1TB (500x2) 7200RPM Hard Drive
•     802.11 b/g/ n Wireless LAN with Bluetooth
•     Dynaudio Premium Sound Speakers
•     Dual SATA Hard Drive with Raid 0
•     Accelerated CPU+ GPU performance with MSI TDE Technology
•     MSI Cooler Boost Technology
•     USB 3.0 for high speed data transfer
•     Blu-Ray Optical Drive
•     Built-in 720p HD webcam
•     HDMI (High-Definition Multimedia Interface) output
I want my CS3 back.

Screen saver is (NONE) so probably not a factor
My laptop is used for editing while travelling. They would not let me carry
my desktop on the the plane. Complained that the three monitors took up too
much space.
Do not really have much stacked up on the timeline. Mostly one, sometimes
two and on the odd occasion, a third track for perhaps a title or PIP.
However, I am using colour correction via Auto levels and ProDad's Mercalli
2.0 stabilizer (incredible plug-in). Never have Red or Yellow bars over the
footage on the timeline without applying these effects. Mercury engine has
really helped with that issue.
When my 'Program' monitor freezes up, I am still able to save, playback
(audio only) the timeline, and even play clips on the source monitor. It has
been suggested that I reduce the Program monitor playback resolution. I will
experiment with that.
I will also follow your suggestion and render more often when these Red
/Yellow bars do appear. I appreciate the suggestions.
Wayne

Jim Simon question??? (Source and Program monitor freeze)

Jim...Did I read correctly that you are NOT having the monitor freeze when your firewire output is set to desktop speakers? Everybody I know is having the same issue I am. When desktop speakers are set the source monitor and the program monitor both freeze when playing out through firewire. If I set it to external device audio everything plays fine.
If you are not having this issue can you tell me what video and audio card you have. I would like to figure this out if possible...
Thanks!

tClark,
I use two LCD screens PLUS a CRT TV, connected by firewire to a Panasonic DV deck, which is connencted through SCART to the TV.
I can not replicate your problem. Pressing PLAY, even with a HDV project and with playback settings like this:
you can see what it looks like from this picture during playback:
Sorry for the flash, but it is just a quick snapshot to show what it looks like.
BTW I use Vista64 SP2 and the video card is an ATI HD Radeon 4870 with driver 9.05

Program monitor freezing

Hi, I just switched over to premiere CC and have been having trouble with the program monitor freezing up. I am editing R3D files 5k and therefore have the playback quality set to 1/8. But every time I'm trying to scale up the picture, the monitor freezes completely. Everything else works, but i have to restart premiere to get any picture back on the program monitor. Is there any setting i could change to prevent this? Answers are appreciated!
- Espen

my computer configuration details are:
-Its a MAC
-processor: 2.6 Ghz Intel core i7
-memory 8 GB 1600 Mhz DDR3
in the project settings:
-renderer: Mercury playback engine GPU acceleration (openCL)
-diplayformat: Timecode
And I'm have set the scratch disks to an external HD using USB3, could this maybe be a problem?
The strange thing is that everything worked when I Used the Premiere cs6 before i switched to premiere pro CC.
Thanks for the reply Rameez!

Windows Premier pro CS5 Program monitor freezes/hangs when video on sequence bar is playing

Hi all,
I have been experiencing program monitor freezes/hang while the audio and the video on sequence bar is still playing. This happens on both HD and SD projects. I have tried many ways but at time it works but at times does not work. i have updated CS5 to 5.02, updated the driver and also quicktime.
Hope someone can help me on this ! Appreciate it.!
This is a complete new system.
The specification as follows: INTEL(R) CORE(TM) i7CPU950@ 3.07GHz 3.56GHz
installed 12.0GB RAM
System at 64bit
Display driver using NVIDIA GeForce GTX 470.

Hi Dennis,
Thanks for the reply. I have updated the graphics driver on Nvidia website as well.It still does not work.
Under project settings: Video rendering and playback, i have both mercury playback engine GPU accelerator and mercury playback engine softway only. it is currently set as mercury playback engine GPU accelerator.
Thanks in advance

PE freezes on playback - reinstall?

I have installed a dloaded vrsn of PE. When viewing in playback (slideshow w/snd & titles) it freezes during playback preview. Do I need to reinstall PE? How do I do that (including if I need to deactivate and download again).
JKSommers

jksommers
A few ways to go on this.
What computer operating system is Premiere Elements 11 tryout running on, including 32 or 64 bit?
What are the pixel dimensions of the photos in the slideshow and how many of them are there?
When you are playing back the Timeline content in the Edit Mode monitor are you looking at the rendered or unrendered content.
Explanation...is there an orange line over the Timeline content during the playback? If so,
a. press the Render button
or
b. hit the Enter Key of the computer main keyboard
or
c. go to Timeline Menu/Render Work Area
After this Timeline rendering is completed, what does the playback then look like when there is now a green line over its content and how does it perform?
Is your computer optimized..how much installed and available RAM and free hard drive space?
Did you have your antivirus and firewalls turned off during the download and install of the program?
When you get the freezes during playback preview, what is the duration of that Timeline?
Let us start here and then decide what next.
Thanks.
ATR

Video freezes during playback

I have been having this same problem of the picture freezing and the audio continuing to play for months and have not been able to solve it.
the picture freezes on my external monitor, but not on the computer monitor. The decks that connect to the Sony monitor are the only things on the firewire. I am on OS 10.4.11, FCP 5.1.4, Quick Time 7.6. I have 4 external data drives in a FirmTek SeriTek/2eEN4 and a 320 GB drive in the computer, in addition to the boot drive. The RAM is maxed out at 1.5 GB in my G4 Dual Processor. I have trashed my preferences and even gone so far as to do a clean install of both the OS and FCP. I have been through the preferences over and over, but see nothing wrong... No luck.
It does not matter if I capture to the internal or external dives, the playback problem still occurs every once in a while. Even if I am only playing back a clip that has just been captured in the viewer and there is no timeline to overlap on the screen. I can stop, backup and play over the same spot just fine, so the problem isn't long frames in the HDV I'm capturing as DV.
Any thoughts?
Thanks,
Bill

Thanks Randy,
Yes, I have captured in DV, down-convert from HDV. The image, for the most part, plays on the external monitor, but occasionally freezes...while it continues to play on the computer monitor. this problem is getting worse over time. I've been trough all the usual suspects from overlapping windows & timelines through trashing FCP preferences and repairing permissions on the hard drive. I've even reinstalled my OSX Tiger and Final Cut (twice actually as at one point I lost my boot drive & had to replace it) I have two different decks, and it doesn't matter which deck the firewire goes to, the monitor freeze happens with either one. ( I have no problems capturing, by the way) Since this is the second HDV project I have had on this equipment and did not have this problem on the other project, I am beginning to wonder if this might be a hardware problem.
Any ideas??

HP 2509m Monitor Freezes

Hello,
My monitor keeps shutting off when I am either watching a video, or when there is an extended amount of animation on the screen, including simply closing a window. I am trying to track down the issue. Is it the response rate? Is the screen simply not keeping up with whats going on on the screen?
The screen will freeze and turn into a solid color or a bunch of line, original screen content is NOT VISIBLE.
NEED help
Thanks ^_^

Hello Ember7,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues with your monitor freezing while watch a video and you can colored lines on the screen. I am providing you with an HP Support document: Display Quality Issues, which I believe addresses the issue you are describing. There are two sections I would like you to focus on in the document and that is "Several colored vertical lines in the display" and "Solid horzontal or vertical red, green, blue line" as these relate to what you are describing.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Program and source monitors freeze go black

My program and source monitors freeze, then go black and eventually white but audio keeps playing. My reference monitor keeps updating like it can see the video.
I'm useing PP CC. Updated my video driver, but it still happens.
No problems with any other video playing app.
This is what happened when I tried to re-size the monitor.
Update: monitors work with CUDA off. GTX 460 1gb

As a footnote, I opened the project on my laptop (newer CPU and video card) in PP CC and it plays perfectly. My laptop has 3GB video RAM and the desktop has only 1GB. I wonder if that could be the problem. There were some big stills, maybe CC needs more video RAM?

Activity Monitor Freezes

Since installing Leopard I have been getting Activity Monitor freezes. I have to quit the application and relaunch to get it going again. Happens every 30 minutes or so.
Anyone else have the lockup? Any clues to fixing the problem?

Welcome to the Mac world. Basic Mac user rule: don't move Apple apps or utilities from where Apple installs them. Basic problem isn't what you ran into, but future updates won't occur because the installer ignores anything not in the correct location.
Since you're new, see:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Mac OS X keyboard shortcuts,
Anatomy of a Mac,
MacTips, and
Switching to the Mac: The Missing Manual, Snow Leopard Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist,
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

Best monitor for external playback?

I have never used an external monitor before for playback, and now that I'm going to start color grading HD footage, I find that I'm probably going to need one.
I have heard that most computer monitors have their own "look" in terms of contrast, brightness, and color. My question is this: what should one get for external playback and color correction? I'm assuming an HDTV, or a 1920x1080 computer monitor, but what specifically should I look for in terms of specs? Affordability is also an issue here. Thoughts?

Thanks for getting back to me, Shane.
I'm a little new to all of this, so bear with me. It seems from what I just read about the Matrox MXO, and the like devices you mentioned above, that their main advantage is that they output broadcast quality, correct? Is there more to it than that?
Since that kind of thing isn't in my price range yet, I was thinking more along the lines of computer monitors/hdtvs that I would just hook up with the mini-display port. Nothing too fancy.
What should I look for in terms of inputs? From mini-display, what's best: dvi, vga, or hdmi? What should I look for in terms of contrast ratio? Is LED backlit a must?
Budget is <500. With a computer monitor/hdtv, will I have to have my display settings on extended desktop, and then drag my canvas over onto the new screen?
Thanks for the help!

DVD burned in Premiere Elements 4 freezes on playback

I have a Dell with Windows Vista Home Premium and I use Adobe Premiere Elements 4.0 for video editing. Recently, I've encounterd a problem with my burned DVDs freezing during playback, especially near menu markers, on a variety of stand alone DVD players.
I've been searching various forums to find a solution. I was told it was a problem with cheap media so I've tried various name brands on the DVDs with no cure. I was told to reduce the burn speed on the DVD recorder, but I have no idea how to change the burn speed on the DVD recorder I was also told to burn the project to a DVD folder and then import it into the software thant came with the DVD recorder. I burned the PE4 project to a DVD folder but can't figure out how to open it in Roxio Easy Media Creator 9 in order to try a different burning software.
So how do I change burn speed on the PC's DVD recorder? How do I open the PE4 project in Roxio? Can anyone recommend another solution?
Message was edited by: ReeltoReelTreasures

Don't discount any of the posted suggestions, but I work with VOB type files often, and here's what I found works best (for me any way).
When and if at all possible, always convert VOB type files to DV-AVI, then import this into PE for editing.
First you need to combine all the VOB's off of one DVD disc into one large VOB file.
This will eliminate the OOS (out-of-sync) issues you are seeing between audio and video.
View this link for details:
http://muvipix.com/phpBB3/viewtopic.php?f=38&t=2469
Once combined, then use Prism to convert the single VOB into the DV-AVI format.
Use this FAQ link for Prism or Win Movie Maker convert options:
http://forums.adobe.com/thread/415317?tstart=0
I have found large VOB and MPG files to be a challenge to work with within PE, but once converted via the method described, PE is very stabile and the editing experience goes up an order of magnatude.
Convert the VOB's, trust me on this one...

Having problems with adobe premiere 8 freezing. cannot playback my videos. also, when i try to burn to DVD, does not recognize burner.

having problems with adobe premiere 8 freezing. cannot playback my videos. also, when i try to burn to DVD, does not recognize burner. losing my work constantly cause of freezes and crashes.

sunchick116
Thanks for the reply.
Anytime I am getting too far ahead, then let me know and we can work together on putting the essentials together for this troubleshooting.
From your screenshot, you have a Windows 7 apparently 64 bit computer, lots of RAM. That computer would be great for Premiere Elements 11 Windows.
But Premiere Elements 8 is only a 32 bit application running in the 32 bit compatibility mode of your 64 bit system. So all that RAM is excessive in a 32 bit system with its limitation of max supported installed RAM being 4 GB (of which 3 GB or less of that are available).
So, the freezing and such could be explained by limited resources depending how much you have in the project when the freezing occurs and what formats are involved - like AVCHD. The burner not being recognized by Premiere Elements is probably another matter.
Let us start here....another place where you could be getting hit on the resource side of things....
1. Background Rendering and AutoAnalzyer features in version 8 are notorious for grabbing system resources. If you have them enabled, that could account for much of the program freezing. So, please make sure they are not selected.
a. Background Rendering. In the Premiere Elements 8 workspace, go to Edit Menu/Preferences/General, and make sure there is no check mark next to Background Rendering option.
b. AutoAnalzyer. In the Premiere Elements workspace, click on the Organizer tab in the row below the selected Organize header in order to open the Elements Organizer. In the Elements Organizer workspace, go to Edit Menu/Preferences/AutoAnalyzer Options and uncheck all the option under that.
To get back to the Premiere Elements workspace from the Elements Organizer workspace, in the Elements Organizer workspace go to File Menu/Exit.
For most of us, Premiere Elements 8 was unusable without the 8.0.1 Update. Did you install that? Have you ever worked successfully with your Premiere Elements 8 on the computer where it is now? And, was that with or without the 8.0.1 Update?
Let us stop here and see how we are doing.
Lots of other factors to get into including the burner recognition one.
Thanks for looking at the troubleshooting comments.
ATR

Monitor freezes on playback

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