Monitoring for Cisco Service Portal on WebLogic

Hello Support Community,
Our team is looking at enabling monitoring for Cisco Service Portal 9.4 + patch 4d on a WebLogic Server 10.3.5.0 environment.
We currently have this setup:
RequestCenter is active/active on HostA & HostB
RequestCenter is accessed via VirtualHostA (reqctr_cluster)
ServiceLink is active/passive on HostC & HostD
ServiceLink is accessed via VirtualHostB (svclnk-cluster)
What is the recommended way to monitor RequestCenter and ServiceLink in this WebLogic environment?
Do let me know if a TAC case needs to be opened.
The physical architecture diagram is available upon request.
Thanks
Mark Rameshwar
San Jose, CA

Similar Messages

Looking for Cisco service providers outside of USA

I am looking for Cisco service providers in Guyana.
It can be a third party vendor for Cisco partner for Cisco infrastructure maintenance.
Thanks,
Sam

Hello, xszhuMerak1.
I can help you find local Cisco support on your area. Would you be able to tell me for what Cisco infrastructure this support will be? Let me know if you have additional concerns or e-mail ([email protected]) me directly. Kind regards.

Basic Network Monitoring for Cisco Operation Manager 2012

Hello,
Please bear with me as i'm new the Operations Manager 2012 world. I've just installed operations manager 2012 in our environment and i've setup a network management point. I've discovered my networking gear which is primarily cisco equipment. The devices
are appearing as CERTIFIED. It appears that they are HEALTHY however in most cases i'm getting some arbitrary monitors. I have a 6509 switch where memory and processor appear to be being monitored out of the box. I'm receiving alerts and everything.
My question is how do I turn on monitoring for other discovered components. I seem to understand I can make SNMP monitors under the authoring pane if i know the OID. That sounds like it'd be tedious work for such a simple and basic monitor. However I was
under the impression I would be able to monitor a lot of these components with a simple click of a button. Is this not the case? I'm primarily interested in monitoring the state and performance of particular interfaces as well as the state of the power supplies
in our switches. Is there a guide that explains the basic principles of this. What are my options?
Thanks!
-Brandon

Hi,
You will need to edit the discovery and broaden the range. You may use recursive discovery.
Recursive discovery will try to discover any other network devices it knows about through its Address Routing Protocol (ARP) table, its IP address table, or the topology Management Information Block (MIB) to grow the network map and present all applicable
devices to you for monitoring.
You can also filter out devices that you don't want to be discovered by using properties such as the device type, name, and object identifier (OID). This is a handy option if you wanted to quickly discover all the network devices in your network except,
a small number or some with a specific criteria.
In really large networks with a lot of network devices, keep in mind that there is a default limit of 1500 network devices that can be discovered recursively. You can of course tweak this limit to suit your environment if you wish, but for most people, this
won't be needed.
More details, please go through the article below:
http://kevingreeneitblog.blogspot.com/2012/07/scom-2012-network-monitoring-explicit.html
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Monitoring for Cisco UCS/Cisco Catalyst/EMC VNX/VMware environment

hi
I am not sure whether this is the right place for this post, but I am giving it a shot anyway.
I am looking for a monitoring solution for a Cisco UCS/Cisco Catalyst/EMC VNX/VMware environment and I cannot seem to find 1 product that does it all.
Do any of you Guys have experience with a such product?
thanks...

I have used PRTG for Cisco Routers/Switch, Vmware and with Cisco UCS. As for the storage part I'm not sure.
I recommend prtg because its user friendly and web based management.
Please Rate.

Linux Startup script for Forms Services 11g with Weblogic

Hi,
Does anybody know where I can find info about the startup script process for Forms Service 11g under linux? I can't find it googling it... I think I have to startup weblogic first... isnt it ? or opmnctl works alone ?
In 10g we just need to set env vars and then "opmnctl startall" and if we need enterprise manager "emctl start iasconsole" ... what about on 11g?
Regards
Ricardo

You can start directly the WLS_FORMS without starting the Admin and Node manager ..
I think if you go through this link , you will get more information ..
Re: Forms 11g - Installation steps for a developer machine

How to configure the memory settings based on the number of VSAs for Cisco service control Subscriber Manager?

Hey Good day to all,
please help with this; when installing the Service Control Management Suite Subscriber Manager scms-sm, and at the secound step where you have to determine the system memory settings, there are several attributes to be considered:
the maximum number of the subscribers
with or without qouta manager
number of VSAs used
so, my question is about the memory configuration parameters versus the number of VSAs used, since you must multiply with certain values, set already on a table on the Cisco website, but as shown in the example under the table these values are multiplied to all the attributes except that the example dosn't show the value of the temp-size memory;
so please confirm this to me:
the temporary memory size "temp_size" is not related to the number of VSAs implemented!
this is a screen shot from Cisco website:
thank you in advance for helping

Hi Tessitori,
The best way to cache, index and query that amount of data in Coherence is to use a number of stand alone JVMs (i.e. com.tangosol.net.DefaultCacheServer s) to 'manage' the data. Then access (query) that cache from your application servers instances. For an indexing and querying example take a look at this FAQ item
If you would like to discuss this further please email me at [email protected]
Later,
Rob Misek
Tangosol, Inc.
Coherence: Cluster your Work. Work your Cluster.

CCMS CEN MONITORING FOR JAVA INSTANCE (Portal)

Hi,
Installed sapccmsr agent and configured CCMS in CEN system.
1. Installed sapccmsr on remote system(java)
2. Activated background dispatching & central sytem dispatching in CEN.
3.Assigned central auto reaction methods.
Able to get data from CCMS agent.
SMTP is working fine.
I'm not able to get alerts.
When i checked the status of alerts it is in ACTION_REQUIRED and remains the same. Is there any configurations i'm missing plz guide me.
Thanks in advance.

Hi,
Goto RZ21 then select the remote agents for your system,
If u have registerd the java system ccms agent through visual administrator,u have to start the ccms agent as a service manually and then check in rz21.
Here it shows the status of ur java ccms agent.If it is online then wait for 10-15 min you will get the alerts data.Else go to change mode and make this agent online.
Hope this resolves ur isue else revert back.
Regards,
Vamshi.

CCMS Monitor for SMTP-Service via ICM SMTP-Plugin

Dear all,
we configured our SAP System for sending emails with the help of transaction SCOT. We are using the SMTP-Plugin brought in by the ICM. Everything works fine. Now we want to report how many emails are sent through that connection. For that we want to connect the SMTP-Plugin to the CCMS. Since I havn't found any documentation of that (the existing documentation is discussing how to configure an ordinary SCOT connection for CCMS), I'd like to ask somebody for help.
thanks in advance
best regards
Thomas Wetzler

http://www.spamhaus.org says:
Mail servers only run spam filters such as Spamhaus PBL on port 25, so if you find you are being blocked by the PBL when you try to send mail to your mail server that means you are not communicating with the mail server on the 'authenticated' port 587 but you're still on port 25. This means your 'SMTP Authentication' is not working correctly.
http://wiki.gandi.net/en/mail/standard-settings#smtp-account says:
SMTP Account
Name server : mail.gandi.net
Port : 25, 465 (with SSL) or 587 (try one or the other)
TLS or SSL: yes
SMTP Authentication : yes, using the same settings as for the POP / IMAP account
I was trying to use the same settings I have used for several years with Thunderbird and Apple Mail, ie SSL on port 465.
Is there something wrong with my settings which could be preventing mailx from using port 465?
A few debug tips would be appreciated.
Your link causes me to ask: Does the mailx on Leopard support SMTP directly?

SCSM 2012 R2 Self Service Portal is supported on Microsoft Sharepoint Foundation 2013 Sp1 or not

Hello,
I have a requirement to install Self Service Portal on one dedicated Server and found that Both the Web Content Server and SharePoint Web Parts can be installed on single Server. I want to use Microsoft Sharepoint 2010 Foundation Server as
it is free but it is not supported on Windows Server 2012 R2.
My query are -
Can we use Microsoft SharePoint Foundation 2013 Sp1 for the same purpose.
Can we install Both the Web Content Server and SharePoint Web Parts on One Computer for Self Service portal
I was referring the below link which says that Sharepoint 2013 is not supported, does it mean for Sharepoint foundation 2013 Sp1 is also not supported.
http://www.microsoft.com/en-in/download/details.aspx?id=24983
Please help.
Thanks,
Ankur

for background, there are actually three parts here. there is a SharePoint team site, there is the content distribution website, and there is the data access website. the data access and the content website are almost always collocated on the same servers,
since they are both IIS virtual directories. the sharepoint team site is packaged for 2010, but it's been
successfully installed on 2013 without problems.
you have a couple of options:
you can put all three web componets on the same server by using foundation 2010
you can put all three on the same 2013 server using the method above
you can put the two iisvds on a server and install the team site using the method above
you can install the content and data access services on a separate server, and then install a scrap foundation SharePoint and export out the team site and import it into your existing SharePoint site

Monitoring for Java Engine

Dear All
We have installed solman 4.0 and configured system monitoring for abap systems which is working fine, but we have to configure Central System Monitoring for SAP Entrprise Portal. if anybody knows do help me.
Thanks in advance
pnt

Hi All,
i have configured GRMG for JAVA systems for IR, ID, AE in my PI 7.1 system...........
now how to define MTE class for these components in RZ20 because it is showing no MTE methods defined..........So how to configure CCMS Alerts for the Adapter Engine............
Plz help guys...............

Is multi-factor auth required for self-service password reset and portal registration?

Hi, hoping someone can give some clarity on this. I'm dealing with strictly online accounts, no AD sync to local servers. I have enabled and configured self-service password reset in AzureAD. In that config I have required users to register
their alt contact info when logging into the portal. While testing this, I don't get prompted to register unless I've enabled multi-factor auth for the test user account. I need users to register in case they need to use SSPR, but I don't want
to force them into MFA. I've gone over the following article and it says nothing about requiring MFA for SSPR or forced portal registration to work.
https://msdn.microsoft.com/en-us/library/azure/dn683881.aspx
I know there is a separate link for the registration portal that will guide users through the process, but that's a separate link. Maybe they'll set it up, maybe they won't. I'd like for the first sign-on to be a smooth process that gets them
set up for SSPR if needed. Can someone clarify and point me in the right direction? Thanks.

Hey acook15,
I work on the password reset engineering team. Right now, you are correct, you cannot enforce registration for password reset during first sign in. This is a feature that we are working on right now, which will be available very soon for sign
ins to Azure, your connected apps, and the access panel, and will come a bit later for Office 365 sign ins, as well.
In the interim, you can configure SSPR to require users to register when they access the access panel at myapps.microsoft.com by following the instructions here: http://aka.ms/customizesspr (search for "Require users to register when signing in to the
access panel?").
You can also read more about other ways to get SSPR data in the system for your users here: http://aka.ms/ssprbestpractices. Let me know if this helps, and if you need to get in contact with me, feel free to email me at [email protected]
Regards,
Adam.
Adam Steenwyk | Senior Program Manager | [email protected]

What Service Restarts the Data Calculations for Cisco Supervisor Desktop and Wallboards

Hello All,
UCCX version 8.0.2.11005-20
UCCX is running in HA mode.
Yesterday we believe our UCCX Servers failed over due to a network outage between the Publisher and the Subscriber.
So last night I restarted the "CCX Engine" to fail-back the servers, which worked just fine.
Now today the database that our Wallboard uses is not showing any data. So I ran some SQL statements on both Servers' CLI and the Database db_cra is showing old data on the Subscriber and the Publisher is showing all Zeros. But after just looking at the Real-Time Reporting page on the Web GUI, that "seems" to be working but I'm not positive because I have nothing to compare the numbers to...
When I try to run Supervisor Desktop, I can open the Program, sign-in, and then when I choose the "team" and then try clicking on a CSQ Name, Supervisor freezes and I get a "Not Responding" message. I thought it was just my PC but this is happening for 2 other people as well, on 2 completely different PCs so I can rule out that its the computer that is killing Supervisor.
Is there another service that needs to be restarted in order to get this working? I tried restarting the service for "Cisco Desktop Recording and Statistics Service" and I was nervous about restarting anything else because we are currently open and our CallCenter is taking calls.
Any thoughts would be much appreciated!
Thanks in Advance,
Matt

Has your problem cleared up? Did you do anything, such as a reboot or open a TAC case?
Anthony Holloway
Please use the star ratings to help drive great content to the top of searches.

Cannot find the class file for com.sap.portal.services.api.connectorgateway

Hi,
I was trying the "How to BI JAVA SDK in a Portal iView and get the following error.
The project was not built since its classpath is incomplete. Cannot find the class file for com.sap.portal.services.api.connectorgateway.IConnectorGatewayService. Fix the classpath and try rebuilding this project.
I have the following in my portalapp.xml file
<property name="SharingReference" value="com.sap.portal.ivs.connectorservice"/>
and i have also added the jar file "com.sap.portal.ivs.connectorservice_api" in the set of lib's
Has some faced a similar issue? or can someone suggest how I could possibly resolve this.
Thanks,
Smitha

Hi Smitha:
My webdynpro dc was build failed for "This compilation unit indirectly references the missing type com.sap.engine.services.webservices.espbase.client.dynamic.content.GenericObject (typically some required class file is referencing a type outside the classpath)".
How should i do? Thank you!

Steps for building SCOM infrastructure in Windows Azure for monitoring on-premise services ?

Is there a good technical document which clearly detail the steps required to build a SCOM management group in Windows Azure ? I will be using it to monitoring on premise services. I want the entire management group in Azure with SCOM gateways
at the remote sites.
Thanks in advance.

More info:
Installing System Center Operation Manager 2012 R2 in Windows Azure Virtual Machine
http://www.hanusoftware.com/azurezone/part-1-installation-of-system-center-operation-manager-2012-r2-in-windows-azure-virtual-machine/
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Polling interval for Topology Services in Cisco Prime 4.2

Hi,
Where can I find the polling interval for Topology Services? I noticed that the devices' status is not updated on the map.

Hi Benjo,
If there are few devices which you are more concerned of then you can add them under CRITICAL poller list.
Check the below link:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/admin/datacollection.html#wp1053692
NOTE:
If the critical set of devices is more than 30, the amount of traffic generated as part of the polling cycle will use a large amount of bandwidth.
Thanks-
Afroz
[Do rate the useful post]

Monitoring for Cisco Service Portal on WebLogic

Similar Messages

Maybe you are looking for