Month Owned MSI GE60 Apache Pro Fan Issues

Hi everyone,
I have had my MSI GE60 Apachce Pro 15" laptop for a little over a month now.
For the first month, I could barely hear the fans when leaving the laptop idle or using non-power hungry applications that do not involve gaming, such as browsing the web or watching videos. Now, however, the fan seems to always be running at a medium intensity, even when idle. As soon as I boot up the laptop, the fan is much more noisy than it used to be and stays that way.
The program HWinfo64 shows my CPU temperature at usually 41 degrees Celsius. Moreover, turning on the Cooler Blaster feature does not decrease the advertised 5-10% temperatures either. In fact, it increases the heat to around 42-43 degrees Celsius.
My desk is usually completely dust free, so I do not think dust is the issue here. I will have to open up the back to be completely sure, but I do not want to void my warranty for something as silly as cleaning it out (There is a void sticker right above one of the necessary screws to remove the back casing. I will contact MSI to inquire about this because I read that MSI will allow owners to remove this sticker in certain locations without voiding the warranty).
Could there be any other reason besides dust that could make my fans this noisy? Does anyone have suggestions on improving it? Thank you.

Quote from: James D on 12-May-14, 09:11:18
Try to remove battery and hold power button for 5 sec.
I tried that a few times, but it did not work. The fan noise is becoming unbearable tbh. Considering selling it now :/

Similar Messages

MSI GE60 Apache Pro - GPU issues....

Hello All,
So, I just purchased a MSI GE60 Apache Pro and guess what, the GPU is faulty. I'm seeing artifacts (horizontal black lines) whenever I use the PC.
I've already done the usual stuff, updated the drivers and so on.. Already contacted the MSI for RMA however, the reply is awfuly slow and they told me that the process will take at least 3 weeks. Great....
Any useful tips that may help to solve this or should just wait for this slow RMA process? :(
Thanks.

Quote from: hch;110474
Can't see the black lines you talk about.
Maybe you can show a desktop picture and point in out?
This was the best way to show the problem. Please, check carefully at the following secs: 17s and 51s. There is a flickering following with the horizontal black lines. I just added some notes to the video to help.

Msi Ge60 apache pro slow sometimes

Hi, i have the ge60 now 2 month and did some reinstall because the laptop is at some point very slow.
Games like call of duty are at that moment unplayeble other things like google chrome and internet are slow to.
i did a clean reinstall but then it is good for several days, and then it starts out of nothing.
I cant figure out if the computer is updating someting. nothing runs on background no viruscanner or someting else.
where could i start finding this problem? does anyone reconize this?
its a ge60 apache pro gtx860
also the computer cannot be shut down when this happens.. it goes to the Log in screen.. and then i shut down again and does it again

Are you having the FreeDOS unit? or you have a pre-installed OS?
Mind to share the Resource Monitor page? Check if there is any unusual usage of the CPU, memory or disks.
(Ctrl+Alt+Del>Task Manager>Performance>Open Resource Monitor)

MSI GE60 0ND infamous fan issue

Hello,
I have a GE60 0ND and I'm encountering the fan issue where the fan keeps starting and stopping even when the computer is idle. It is becoming infuriating and I want to make this stop.
Reading about the issue I gathered that I had to update the firmware. So I did, using a bootable key set up with rufus.akeo.ie tool, and then after booting on it calling ecall.bat. I did the procedure not to mess up EC (removing battery and charger, waiting 10mn before booting). I then checked the FW version from the BIOS system info and it reads
Bios Version: E16GAIMS.10E
EC Version: 16GAEMS1 Ver4.05
So yay, I guess? But the fan keeps spinning up and down as it did before. Should I update the BIOS to 10F as well? How should I proceed not to mess my notebook up?

Quote from: Elred on 06-October-14, 17:04:14
Okay so I suppose there is some kind of transition here... My computer doesn't do his fan weirdness while idle anymore a few minutes after startup (it kind of does some weird clipping (?) sound at time but I'll probably just have to clean the fan). Sorry for the inconvenience, the info on this forum in invaluable.
Yes, that's my point to wait it for 15 minutes
Because from my personal experience it makes the same thing several times in the past
and it fixed by his own few minutes later and then was fine
so i suspect its some kind of checking/or cleaning FAN mechanism like you said sometimes after startup
but what triggers this behavior is not known
from my experience its rare but can hapend sometimes
Quote
but I'll probably just have to clean the fan). Sorry for the inconvenience, the info on this forum in invaluable.
its not because of dust, it does this at new machine and year later i've checked the FAN multiple times and it's in perfect conditions
but haven't notice this issues from 7-8 months
but of course open the NB to check your FAN to check it!
this is always helpfull

MSI GE60 Apache-469 Power Issue

I purchased my MSI GE Series GE60 Apache-469 Gaming Laptop in December 2014.
I have been using it for the last 4 months casually gaming, no more than 1~4 hours every couple days. (It is a 2nd computer I use, as I have a desktop I mainly use).
A few days ago it started to not boot up. It would boot up to the MSI splash screen, then instantly shut off.
I had to go through this process at least 15 times until I was finally able to get the laptop to fully boot up.
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There is not much to find in research for this problem sadly, and I do not want to attempt updating the BIOS seeing as I could potentially turn the laptop into just a brick.
Also, before any ask, I did not mess around or swap parts in the laptop, it's all the same as it was when I first purchased it.
If anyone has had this problem and knows how to fix it, please let me know so it could possibly save me from having to RMA the laptop.
Thanks!

It is obviously the hardware problem from your description, just don't know which component is broken. How about if you only play it with battery?
Also you can remove the hard drive to see if system can enter the BIOS setup utility screen and load BIOS default.
And like you said, in this situation, I won't do the BIOS update, either, because system may shut down any time and brick the machine.

Volume issues with GE60 Apache Pro-003

I recently picked up the new GE60 Apache Pro notebook, and I've been running it for about a week now. I should of course mention that I also did a clean windows install after adding an SSD to the system (and now can't figure out how to add back that cool MSI panel that was there when I first got the system).
Anyway, I've noticed that there seems to be volume issues with the system no matter WHAT kind of settings I tweak, or drivers I try to use. With all sliders up at maximum, the volume levels still never seem to surpass around 50% (from observing the volume gauges in the Windows Volume mixer panel). My previous notebook's speakers put out significantly higher volume, and was also able to put out far more power to my headphones (Audio Technica ATH-M50).
Any possible ideas for the cause and solution to this problem? Thanks in advance, and let me know if there is anything else I need to mention.

Quote from: darkhawk on 02-April-14, 20:44:14
What are you using to gauge the '50%'? MP3's? Windows sounds? or what?
Pretty much everything. Music, games, online videos... According to the volume mixer, the audio levels never seem to pass 50%. The grey bar bounces to the peak, but the green bar never seems to pass the 50% level. It's as if there's some sort of limiter in place I'm not aware of. And since I reformatted the notebook as soon as I got it, I was never able to see if the volume control worked correctly before the reformat.

MSI GE70 Apache Pro unboxing

Here we have the awesome MSI GE70 Apache Pro (GE70 2PE-051UK) for our unboxing! As you can see it has all the trademark MSI logo, slogan and some of the other world class brands which feature on this notebook such as the Killer network who provide the fastest possible network speeds for lightening quick connection when gaming! The sound is by Danish specialists Dynaudio for unbeatable clarity. Dynaudio is only used on the best quality products, they also provide there sound systems to top cars such as Bugatti; showing they provide only top quality sound. The keyboard is by Steelseries; pioneers in the gaming peripheral department. They provide the top quality keyboard produced for the ease of use for gamers therefore improving you’re gaming skills! On the side of the box is the model and spec of the notebook inside.
First thing you see when the box is open is the power lead and unit, as shown the power unit is very thin and light; like the notebook itself so therefore great for portability!
Also we have the sleeve with a driver CD, warranty booklet/form, quick start guide, hot key F3 recovery function booklet, CE Compliance booklet and finally a competition entry to win a free notebook!
Now for the main event; the notebook itself! Inside the box we have supports to hold the notebook to make sure it’s safe when being delivered. Once it’s out of the box we have the notebook in a protective sleeve and under this is the screen sleeve to protect further! Here is the GE70 out of the protective sleeves, the lid of the notebook is brushed aluminium and has simple and effective MSI branding; the dragon in Asian legends means the king of the world, this represents MSI commitment to provide only the highest standard of gaming notebooks to gamers worldwide. As well as this, the dragon on the logo is backlit and adds to the already awesome look of the notebook.
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On the left side of the notebook we have an SD card slot, gold flash headphone jacks with MSI audio boost which enhances sound clarity and fidelity by 30%; just another feature which can make your gaming and multimedia experience much better! There are 2 USB 3.0 slots, HDMI port, ventilation, power plug and the security lock.
On the right side of the notebook we have the gigabyte Ethernet port, VGA port, high power USB 2.0 for when you need to charge your mobile fast (or any other device), BD Combo / DVD Super multi and another USB 2.0!
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Here we have the full keyboard layout by Steelseries, it features a fully backlit keyboard with over 1000 different colour combinations and five different scenario modes for the keyboard! So weather you’re at home gaming in the dark or at a LAN party, you can have the coolest looking keyboard with high visibility for every key; enabling you to maximize your gaming skills in every situation. This keyboard also supports multi keys; therefore allowing users to rapidly respond to games with precision and issue commands rapidly. You can learn more about the Steelseries keyboard and engine here:
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[video=youtube;tE8FBiuGsBo]
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Here is the spec of the notebook
Operating System   Windows 8.1
Processor / chipset
CPU   Intel Core i7 (4th Gen) 4700HQ / 2.4 GHz
Max Turbo Speed   3.4 GHz
Number of Cores   Quad-Core
64-bit Computing   Yes
Chipset   Mobile Intel HM87 Express
Features   Intel Turbo Boost Technology 2.0
Memory
RAM   16 GB ( 2 x 8 GB )
Technology   DDR3L SDRAM
Storage
Hard Drive   256 GB SSD - MSI Super RAID
SSD Form Factor   mSATA
Hard Drive (2nd)   1 TB HDD / 7200 rpm - Serial ATA-600
Optical Drive   DVD±RW (±R DL) / DVD-RAM
Display
Type   17.3"
LCD Backlight Technology   LED backlight
Resolution   1920 x 1080 ( Full HD )
Widescreen   Yes
Image Aspect Ratio   16:9
Features   Anti-glare, MSI Matrix Display
Audio & video
Graphics Processor   NVIDIA GeForce GTX 860M - 2 GB GDDR5 SDRAM
Camera   Integrated webcam
Capture Resolutions   1280 x 720
Sound   Speakers, subwoofer , microphone
Audio Features   Dynaudio Premium Sound Technology, MSI Audio Boost
Input
Type   Touchpad, backlit keyboard
Communications
Wireless   802.11n, Bluetooth 4.0
Network Interface   Gigabit Ethernet
Ethernet Controller   Killer E2200 Intelligent Networking
Battery
Technology   6-cell Lithium Ion
Capacity   49 Wh
Run Time   Up to 4 hours
Ac adapter
Output   120 Watt
Connections & expansion
Interfaces   2 x USB 2.0 ¦ 2 x USB 3.0 ¦ LAN ¦ VGA ¦ HDMI ¦ Headphone output ¦ Microphone input
Memory Card Reader   Yes ( SD Card, SDHC Card, SDXC Card )
Miscellaneous
Features   Cooler Boost technology, SteelSeries gaming keyboard
Dimensions & weight
Width   41.8 cm
Depth   26.9 cm
Height   3.9 cm
Weight   3 kg
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[video=youtube;bc4Y4VxOA-g]
Now to test the system with the latest high demand games! We tested the system with crysis 3, metro last light, assassin's creed IV and battlefield 4. All these games require very high spec systems and are great for testing; we tested them on max settings and also on Nvidia’s optimized settings for each game. Nvidia has made it easy to optimize the settings to get the best performance possible out of the notebook with the GeForce experience! You can auto-optimize game settings for best performance and tweak them if you want better graphics or better frame rate.
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Crysis 3 maxed out ran at an average of 20-30 FPS and with Nvidia’s optimized settings it ran at an average of 55-65 FPS.
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It is extra ventilation for cooling! Quote from: RepoSnow;104046
I actually just bought one of these- 012 US model and it hasnt got here yet but do you know what these two rows of dots are on the back? (Picture #15) http://i60.tinypic.com/34h9xfb.jpg

MSI GTX980 Gaming 4G Fan issue

Hi all.
I read the thread about the GTX970 fan issue. I have the same issue on a brand new GTX980. First fan does not spin, while second fan is running at 90%. I saw the post about the sticker causing the issue. There was a sticker on my GTX980 which was removed carefully.
However, when I launch the MSI VGA Fan Control app it tells me they are at 0%/90% and they are set to auto. If I change this to 30%/30% the first fan immediately kicks on and they run together (although I can tell no audible difference).
Any thoughts? I do not have to manually touch the fan and when I set the fan app back to auto the 2nd fan is right back at 90%. I do not mind some fan action while playing but 90% fan 24/7 is not an option.
Best to RMA it or what? I have tried all sorts of things, it appears that the Afterburner app does not see the 2nd fan. When gaming the 1st fan kicks in like it should and runs at about 50%.
Thanks.

Quote from: hjordan836 on 09-October-14, 01:17:42
I RMA'd the card and will be looking at different manufacturers now.
Ok, as no MSI card is in question anymore:

[Solved] GE60 OND GPU fan issue

Please, for the love of anything holy, someone help me get this fixed, it's making me lose my mind.
Like dozens upon dozens of other people, I have the fan issue where it stops and speeds up every 10 seconds or so. The only time it doesn't do this is if I hit the fan button for 100% fan or if I start up a game that requires the fan to be used. If that's not happening, it's silence followed by a speed-up followed by silence, repeat. It's making me go insane.
I flashed my bios to the latest version.
I can NOT flash the EC firmware and the instructions on MSI support tell me to do something that doesn't exist. The zip I download has 3 files, none of which do anything. The win flash file doesn't exist. I contacted MSI support and just get automated crap responses.
I tried downloading MSI afterburner but naturally, the bios doesn't allow for fan adjustment. Thanks MSI!
If anyone has any idea on how to make this stop, please, please, please help me out. I've seen the youtube video with 16,000 views of the guy having the same problem so I'm not alone. I just use Windows 8 so the fixes don't seem to apply. Thanks ahead of time. I'm currently in Afghanistan so I'm probably 12 hours ahead of most people here but I'll keep checking this thread looking for answers. I appreciate it.

Followed the instructions with the DOS flash for EC firmware. The computer has now been running for 10 minutes without WRRRRRRRR........WRRRRRRRRRR.........WR RRRRRRRRRR.
It's amazing so far, I hope it lasts. It's peace on my ears and sanity and, hopefully, I won't have to shut down the computer every time I leave the room in fear the fan will rattle out of control again and break something. On another note, have you guys talked to MSI about putting those instructions right on their EC firmware support page instead of the WRONG instructions they have listed right now?
Also, the fan controls that Syre had still won't download. (hopefully not needed anymore) Maybe it's an issue with the internet here but it always cuts off about 2/3 of the way into it.
Thanks for the help everyone. I'll be back bitching/moaning if the problem starts up again but hopefully that won't happen.

Looking for Custom BIOS for Laptop *MSI GE70 Apache Pro 061* Win 8.1 64

I installed two G Skill Ripjaws 8GB 2133 Mhz Ram chips into my Apache Pro laptop. The speeds only show up as 1000 Mhz. I am trying to get a custom BIOS so I can make the necessary changes to that will allow my memory to run up to speed. Can anyone out there help me out with this? Thanks.

Thanks, Nichrome. However, the price difference between 1600 Mhz and 2133 Mhz was not much at all. I've future proofed myself if I decide to upgrade the CPU or even get a better laptop down the road. These ram sticks should at least be backwards compatible to 1600 Mhz, but still I'm not able to make it run at that speed. I'm still going to need a custom BIOS to make those changes. I appreciate the reponse, nonetheless.

Msi ge60 2pc apache pro fan problem

So 2 days ago, while I was playing some games. I noticed that my fan made a weird noise. Like the fanblades are hitting something. So I opened the notebook up and cleaned it from dust, even though there really wasn't that much dust.
I looked at the fan if it was hitting something but I really can't see anything? What could be the problem. I only have this notebook for like 3 months and I'm not really looking forward to sending it to msi and having to do without my notebook for a few weeks. I need it at home and at school.
Thank you.

that rattling noise sems to be fan layer is wearing off early :/ so yeah for it to be fixed free you would sadly have to send it to MSI Service in your country where they will open your laptop up have look at fan and confirm that fan is wearing out so they will re-place it with new one under warranty if you still have vaild warranty

MSi GE70 Apache Pro w/ nVidia GeForce GTX 860M Graphics Issues

Hi there,
I recently purchased an MSi gaming notebook with nVidia GTX 860M graphics. However, just recently I've been having game-breaking issues with textures rendering, artifacts and particles as well as the drivers crashing now and again(desktop flashing and flickering).
I've only had this laptop for just over two months and am quite disappointed with issues coming up already.
To get to the specifics; I have recently been playing through the Mass Effect trilogy and, just the other day, started up a file in Skyrim. The following screenshots show my biggest issues aside from the obviously serious driver crashing issues. I believe the issues started maybe a month into owning this laptop and since it has been getting progressively worse. I feel as though I have been all over the internet trying to find a fix to this, I've tried everything suggested, everything that I could think of, and I am just about ready to have it sent back. I was hoping someone may have some other options before I do send it in.
https://www.dropbox.com/s/d8koa8f8i1z9j3d/Photo%202014-09-30%2C%201%2040%2044%20AM.jpg?dl=0
On the title screen for Mass Effect 3 I get these consistent blue and red glowing orbs, they also occur on several other maps within gameplay.
https://www.dropbox.com/s/a9c47w320u5xylb/Photo%202014-09-30%2C%201%2043%2016%20AM.jpg?dl=0
Once I get in-game, this occurs everywhere. Textures "expanding" off of characters into random points.
https://www.dropbox.com/s/v37un4vespalosx/Photo%202014-09-30%2C%201%2045%2036%20AM.jpg?dl=0
This happens occassionally on characters; ridiculously shadowed faces to the point where they are barely recognisable.
https://www.dropbox.com/s/8cebgs4t10ghnh0/Photo%202014-09-30%2C%201%2046%2020%20AM.jpg?dl=0
On almost all wall textures there are white glowing particles like the ones behind the character here. In extreme cases, the wall becomes a texture of textures. All of the textures in the game are miniaturized into a wall of textures on certain objects.
I've also had signs and the game's menus and interface stretched and skewed all over the place. If I continue to play it with the above issues, the game eventually hangs and I have to alt+tab out and back in, or close it using the task manager. All of these issues also occur in Skyrim and any game using the same, or similar, engines. The only game I have been able to play almost seamlessly without any issues is Ragnarok Online 2, an online MMORPG.
I have tried the following:
nVidia's GeForce Control Panel: any and all combination of options.
Re-installing video drivers.
Re-installing DirectX and PhysX.
Formatting and a fresh install of Windows and all games and drivers.
Any other troubleshooting other forums have provided.
Removing the pagefile for virtual memory limits.
Using Intel HD graphics to test for other issues.
PC/nVidia power settings.
The one time I thought it may be fixed, all it took was me plugging in my laptop to cause the issues all over again. I've tried downloading MSi Afterburner to check GPU temperatures and I rarely even go over 65~70. I'm absolutely out of ideas. It was suggested to me by a family member that it may be a hardware issue, hence the consideration for sending it in.
I'm running Windows 7 64-bit
nVidia GeForce GTX 860M
Intel Core i7-4710HQ CPU @ 2.50GHz
12GB of RAM
Any ideas/help would be greatly appreciated. I would really rather not have to send it back. I've also posted this over at the nVidia forums because I'm -hoping- it's a software issue.
Thanks in advance!

Quote
It was suggested to me by a family member that it may be a hardware issue, hence the consideration for sending it in.
Quote
To me it sounds like a hardware issue (especially if you have rolled back to factory default and reinstalled from scratch)
It wouldn't be a hardware issue since you can play other games without problem.
Easiest way to tell if it's a hardware issue or not is to run the benchmark tool for example 3DMark 11 and see if the problem also happens during the benchmark.
For the rendering problem you were talking, please provide not only the problem picture but also the picture without problem to let us make the comparison.
I'm sorry to say, but some of the picture I'm not really getting what the problem you're talking about.
For the shadow face, here are few user provided fix which might be helpful.
http://forums.steampowered.com/forums/showthread.php?t=2282965
http://forum.bioware.com/topic/55984-shadows-way-too-darkblack-intendedscreenshot-solved/
Quote
Re-installing DirectX and PhysX.
NVIDIA moderator says some of the games is required to play some older Physx games, but not sure if it works.
If you would like to have a try.
https://forums.geforce.com/default/topic/524066/geforce-drivers/official-nvidia-r310-61-beta-display-driver-feedback-thread-released-11-20-12-/post/3714758/#3714758
I'd suggest to post the issue on EA, steam or obioware and see if there are people looking into it.

Retina MacBook Pro fan issue

I've noticed when playing games or doing anything graphic intensive, only 1 fan goes on? as far as I know the RMBP 13 inch has a left and right fan but I only ever hear the right fan. I downloaded "macs fan control" and only my right fan shows up there. Is this an issue that needs resolved?

cajram wrote:
Thankyou! I had asked an apple "expert" and they told me the device was defected. Obviously they need to some more research on their own products. again thanks
In your case, this is the definitive place to find out about your specific MBP and all of its internal components.
https://www.ifixit.com/Teardown/MacBook+Pro+13-Inch+Retina+Display+Early+2015+Te ardown/38300
Ciao.

GE60 Apache Pro-003 mutes mic when S key pressed. Need recovery help...

I don't actually believe that this is an issue with hardware as I have tried external keyboards and my friend pressed S using teamviewer and it still muted me. I think the issue originated when I decided to install Ubuntu in front of the windows main partition moving the windows partition forward on the drive itself. Now I cannot create new recovery media because somehow that moving corrupted the recovery partitions. I also can't find recovery media on MSI's website for purchase, at this point I think that either installing a vanilla version of windows 8 and installing the drivers afterwards may be my best bet. I also considered buying the exact laptop again, creating recovery media from it, returning it and using the media on mine (I know how thrifty that sounds but I'm out of options). I could also try moving the windows partition back on the drive but I believe the damage is done and that could cause more issues or inability to boot.
Any other ideas out there?

Quote from: DBcanda;113459
I don't actually believe that this is an issue with hardware as I have tried external keyboards and my friend pressed S using teamviewer and it still muted me. I think the issue originated when I decided to install Ubuntu in front of the windows main partition moving the windows partition forward on the drive itself. Now I cannot create new recovery media because somehow that moving corrupted the recovery partitions. I also can't find recovery media on MSI's website for purchase, at this point I think that either installing a vanilla version of windows 8 and installing the drivers afterwards may be my best bet. I also considered buying the exact laptop again, creating recovery media from it, returning it and using the media on mine (I know how thrifty that sounds but I'm out of options). I could also try moving the windows partition back on the drive but I believe the damage is done and that could cause more issues or inability to boot.
Any other ideas out there?
usually when buying a laptop then if you didnt open box then you have 14 days rights to return it and have money back but if you broken the box and return it the store will mostlikely reject your return and say that you have opened the box so you will have to pay twice as much for both :/ so best bet is to send laptop to your store and they will send it off to MSI repair center or place that is certified by MSI to repair MSI laptops for them where they will then restore your drives back to factory layout so you can then run MSI BurnRecovery tool in windows to create own recovery USB or so
Thats why you shall allways create recovery USB 1st time you buy a laptop before you begin to use it since some just buys laptop and use it and later the hdd is corrupted or damaged and they have lost recovery chanse :/

Macbook Pro Fan issues

I have a Macbook Pro 2.33. It recently starting making some noise. I suspected it was the fan. I went on youtube to see how to replace a fan. I found several videos on how to do that. I opened the laptop, powered it up and found that the fan on the right side (which is the one that makes the noise) does not run at start up, only the fan on the left. Eventually, it runs and starts making noise. First, is this normal? Or do both fans run when the machine is turned on? If both fans are supposed to run when the machine is turned on, then I know that I have to replace the fan. I know how to do that as I have already removed the defective fan, cleaned it up a bit and re-installed it. The fan does spin, but it is still not working correctly. Also, where is the best place to get the replacement part.
I thank you in advance for your input.

Both of my fans run all the time and I have no issues, so I surmise that both should be running all the time.
Try iFixit, or EBAY or if you want to pay top dollar, Apple.
Ciao.

Month Owned MSI GE60 Apache Pro Fan Issues

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