Monthly subscription serial does not transfer to new Premiere CS6

I received the e-mails from Adobe about the general new subscription protocol and savings.  I have been using CS5.5 for about a year and Adobe stated the new automatic transfer subscription and new rate savings to CS6.  I however when I enter my monthly serial subscription a message prompts that it's invalid.  Please help.  This is confusing.

Did you go to https://creative.adobe.com/ to initiate the download from?

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    0x5ED00000 - 0x5EDC6000      C:\WINDOWS\System32\OPENGL32.dll
    0x68B20000 - 0x68B3E000      C:\WINDOWS\System32\GLU32.dll
    0x73760000 - 0x737A5000      C:\WINDOWS\System32\DDRAW.dll
    0x73BC0000 - 0x73BC6000      C:\WINDOWS\System32\DCIMAN32.dll
    0x69500000 - 0x69816000      C:\WINDOWS\System32\nvoglnt.dll
    0x76C90000 - 0x76CB2000      C:\WINDOWS\system32\imagehlp.dll
    0x6D510000 - 0x6D58C000      C:\WINDOWS\system32\DBGHELP.dll
    0x76BF0000 - 0x76BFB000      C:\WINDOWS\System32\PSAPI.DLL
    Local Time = Wed Apr 03 18:51:17 2002
    Elapsed Time = 13
    # The exception above was detected in native code outside the VM
    # Java VM: Java HotSpot(TM) Client VM (1.3.1_02-b02 mixed mode)

    Chuck,
    I stumbled in here looking for help, I am a PC user,
    not a coder or developer (How sad. <g>). I checked for
    updates to the Nvidia driver (none), Windows XP (not
    at this time), and DirectX 8.1 (not at this time,
    these come on the XP updates page so far as I know.)
    Not too suprising...
    I have no idea of how to implement your suggestion on
    how to disable the JMV use of DirectX overal in my XP
    envornment. I guess that using Internet Explorer 6 to
    see web pages with Java on them are pretty much out of
    the question for now but I would be happy as a clam if
    I could get my LimeWire application going again.
    LimeWire is called via a desktop or Start menu
    shortcut in this fashion:
    Target Box: C:\WINDOWS\system32\javaw.exe -cp .
    RunLime
    Start In (directory): "C:\Program Files\LimeWire 1.7"
    So it appears that java is called via the javaw.exe
    file and passes a cp argument (whatever that is), then
    there is a period separator (dunno why) and then the
    "RunLime" statement that calls up the LimeWire
    program.to implement the suggestion, simply add -Dsun.java2d.noddraw=true between "javaw.exe" and "-cp" separating it from them by a space on each side. Your result should look something like this:
    c:\windows\system32\javaw.exe -Dsun.java2d.noddraw=true -cp . RunLime
    >
    I cannot see any need for fancy graphic acceleration
    or DirectX being called to play for this application
    since it is basicly a file manager that shares.
    Nothing fancy about it.It's not the application choosing to do this, but Java itself. Java GUI applications specifically those who use the Swing GUI classes (like LimeWire, if I recall) automatically leverage DirectX. This is really valuable for Swing applications since they emulate Windows (or Mac or Motif) GUI widgets rather than using them, making fast access to display buffers important to ensure best performance.
    >
    Do you have any idea of how to pass your
    "-Dsun.java2d.noddraw=true" statement to disable
    DirectX into the above call to start java and
    LimeWire?See above.
    >
    Hanging by the edge of my seat, waiting for more input
    on this. Thank you for your time and suggestions.
    Paul

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