Mophie iPhone 5 Case - iPhone will no longer charge using the apple cable.

Hi All,
In July, I purchased a Mophie Case for my iPhone 5. Everything was going great until I realized a few months later that my iPhone would no longer charge using my apple cable. It would only charge using my mophie. Turns out my husband, who also has a mophie case, was experiencing the same issue, my case is the mophie Juice Pack Air and my husbands is the mophie Juice Pack Helium Battery Case. Later I was telling this to a friend at work and she mentioned having the exact same this happen to her phone after using a mophie.
I contacted mophie, not to try and get anything, just to let them know and see if they had any ideas.... well they were not receptive at all. They said, "I do not think that the juice packs could have done that to your phones. I would need some sort of objective evidence." I said that multiple customers experience is evidence, to which they said "I need objective evidence. Simply because a person thinks they know the cause, doesn't mean they do. If there was an Apple engineer saying that it was the cause...heresay does not constitute solid evidence."
So yeah... apparently a customer calling to let them know their experience is meaningless to them. So I am turning to the apple community. Has anyone ever experienced this with there mophie. Any ideas why this may have happened? We have only used the cord that came with the case and apple cables on our phones.
Any info you have would be appreciated.
Thanks so Much,
Jamye

Mophie was not denying that you had a problem charging your phone. What they were telling you was that what you don't have is proof that the mophie case caused the problem. It might be, it might not be. As the saying goes, correlation does not prove causality. What troubleshooting steps have you taken?
I used first the mophie Helium and then a mophie SpacePak on my 5S without it imparing my ability to charge it with my Apple cables or other lightning cables (Belkin car charger). And I've known many other people who haven't had a problem.

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Mophie iPhone 5 Case - iPhone will no longer charge using the apple cable.

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