More about changing settings on Outlook Express

Verizon has sent me a notice to change settings on both the POP3 Server and the SMTP Server (to 995 and 465 respectively.)
My question pertains to the "Server" screen on 'pop.verizon.net" in Outlook Express which has two boxes at the bottom.
The first box says "Log on using Secure Password Authentication
The second box says ""My server requires authentication"
My current settings (110/25) have the first box unchecked and the second box checked
When I retain the current box settings I cannot send mail -- get a "time-out" message
How should I reconfigure the two boxes?
Your help would be much appreciated

CKenneth wrote:
Verizon has sent me a notice to change settings on both the POP3 Server and the SMTP Server (to 995 and 465 respectively.)
My question pertains to the "Server" screen on 'pop.verizon.net" in Outlook Express which has two boxes at the bottom.
The first box says "Log on using Secure Password Authentication
The second box says ""My server requires authentication"
My current settings (110/25) have the first box unchecked and the second box checked
When I retain the current box settings I cannot send mail -- get a "time-out" message
How should I reconfigure the two boxes?
Your help would be much appreciated
I believe the settings you specifically asked about are for receiving email only -- not sending it.
For sending email, the server name is smtp.verizon.net. The outgoing connection requires authentication and uses the same user name and password as the incoming server.
Your ports are not correct. The incoming port is 995 with SSL enabled, and the outgoing port is port 465 with SSL. You apparently have them set to 110 and 25.

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Sync error message about mail client - using Outlook Express, wants Outlook

I keep getting a message that "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client"
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I'm having a similar problem. "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client." (iTunes 7.6.1.9)
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About send mail through Outlook Express

I send mail through outlook . but system shows "your server has been terminate suddently. The possible reasons include servers error , NetWork error or long time among inactive status ." I promise the setting of POP3 and SMTP is right. Who can help me ? thank you.

I would start first with, do you know that the smtp setting for your server actually points to a Sun Java Enterprise Messaging Server?
what do you get on a command line when you do:
telnet <what you have for smtp> 25
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About half the time Outlook Express won't open. Any suggestions?

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Outlook Express 12-28-11 Email Changes to Settings don't work

Verizon Email of 12/28/11 told us to make changes to Portal settings of Outlook Express
The intro tells us how much they want to "enhance our online experience". Then at the bottom, they tell us to not respond to the email. Why don't they have a return email when people start having problems? Probably because they would be swamped with complaints.
Worked on this o ver two hours yesterday on my 4 email accounts on 3 computers
As usual, the Verizon instructions are wrong at http://verizon.com/emailsettings
They must never test this stuff before they publish it
Per the above instructions, I changed the Outgoing Portal to 465 and checked the SSL box for that portal
Set the Incoming Portal to 995 from the existing 110 and checked that SSL box
Outlook express would time out waiting for Verizon to connect for outgoing messages
I had changed the Outgoing Portal to 587 per Verizon instructions in 2009 (I document everything and keep it!)
So, I reset that with the Outgoing SSL still checked: still timed out
Unchecked the Outgoing SSL and everything worked
The settings that are working now:
Outgoing Portal 587 with SSL unchecked
Incomong Portal 995 with SSL checked

I agree - so much of what Verizon does, doesn't work. Their instructions for Windows Vista, Windows Mail say:
Setting up and updating your Verizon Online email with Vista™ Windows Mail Setting up
Open Mail.
From the Tools menu, select Accounts.
Select Add.
Select Email Acount and then click Next.
Enter the name to be displayed on outgoing messages and then click Next.
Enter your email address, and then click Next.
Type incoming.verizon.net in the Incoming mail (POP3)field.
The Incoming Server (POP3) should be set to 995.
For Incoming mail (POP3), check the box that says “This server requires a secure connection (SSL)”.
Type outgoing.verizon.net in the Outgoing mail (SMTP) field.
The Outgoing Server (SMTP) should be set to 465.
For Outgoing mail (SMTP), check the box that says “This server requires a secure connection (SSL)”.
Click Next.
In the User namefield, type your Verizon Online user name.
In the Passwordfield, type your password.
Check the Remember passwordcheckbox. (If you do not check this box, you'll be prompted for the password when you access your mailbox.)
Click Next and then click Finish to close the window.
However, when you get to the "setup email servers" page at step 7 there is no check box forselecting an SSL connection for either Incoming Mail or Outgoing mail. Aside from the POP3 dropdown and the 2 address boxes, there is only a 4th box where you can check "Outgoing server requires authentication". Whazzup? What Windows Mail setup are they looking at?
Given the problems people are having, I guess the best thing is to ignore the Verizon email warning and when it fails, just switch to Comcast.

Outlook Express set-up

I am trying to get Outlook Express on my new Computer. It will send mail but will not receive. I have incoming.verizon.net fot the incoming and outgoing.verizon.net for the outgoing. Everything is set like the old computer but I must be missing something.
Any ideas?

You can check the outgoing mail settings in Outlook express by going to
Tools->Accounts,
Then Select the Mail tab
Click on your email account (usually listed as incoming.verizon..)
Then click the properties button on the right.
Click on the Servers tab
All the way at the bottom is a section for Outgoing Mail Server:
Click the box that says My server requires authentication
Then click ok.
Try resending.. ya should be all set then
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Verizon Telecom
Fiber Solutions Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Outlook Express email client

Hi: I help a friend with his Verizon.net account. On 12/25/09, he couldn't send/receive email using Outlook Express. He called tech support, and the call center (India?) took remote control of his desktop and he said that they deleted Outlook Express shortcut and said that Outlook Express and Verizon had parted ways and that he HAD to use Verizon Yahoo webmail and not outlook express. I cannot find anything on the Verizon.net webspace or blogs or searching that verifies this. So when I go to his house, I am simply going to recreate the POP3 settings in Outlook Express and place the shortcut back on his desktop. I tried chatting via the one line tech support, but got nowhere on getting a definitive answer from Verizon. Any thoughts?? Many thanks.
Solved!
Go to Solution.

Verizon and Outlook Express were never "partnered" - The agent was confused. Verizon *did* end it's partnership with Microsoft, but that only affected the LIVE and MSN software that Verizon was offering. Outlook Express is in no way linked to Verizon service, it's a standalone program.
There are different OE settings for Verizon/Yahoo accounts than for regular Verizon accounts though.
For the sake of example, we are going to pretend that we are setting up fictional account "[email protected]" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
The settings for using Verizon's servers would be:
Incoming Server: incoming.yahoo.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): No
Port: 110
Outgoing Server: outgoing.yahoo.verizon.net
Server Requires Authentication: Yes (You can set it to use the same settings as incoming, or manually enter the username and password.)
Requires a Secure Connection (SSL): No
Port: 25 (although 587 also works.)
Hope this helps!
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Go to Windows Live Mail > File (press Alt if the Menu Bar is not showing) > Import > Messages OE > Next > Browse to the location where they are stored and follow the wizard.
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In Windows Live Mail > Click Contacts in the bottom left corner > Menus top right (or Alt+M) > Import > CSV (Comma Separated Values) and browse to the file you exported from Outlook Express.

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We have an Xserve running Mac OS X Server 10.6.8, the primary services running on it are afp, smb, dhcp, dns, jabber and the calendar sever.
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Thank you for your very detailed reply.
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