More accessories required for Creative Zen Visio

Question

I bought my Zen vission M about three months ago. I am very pleased I bought this versus the IPod. However I am constantly amazed at the lack of technical and product support for Creative in Australia where I li've. Sure there is a very poorly advertised creative shop in strathfield or somewhere. There are several Creative sites, many of which do not help. I also find that when I am talking to sales people even in Creative selling stores, they look at me blankly when i ask any questions on Creative products. Somehow I think the marketing guys at Creative need to get out there and contact and educate retailers on what a great competitor (only) to the Apple iPod which I personally believe is overrated and very dependant on a follow-the-masses syndrome ie. its cool to have an IPod. well after owning a Creative Vision M for nearly 3 months I reckon it is way cooler.. Only thing is that the support for it including the hard to understand zencasts without the video capacity at the moment (v.disappointing)> I really think that Creative product team and marketing need to address this otherwise they will find it hard to compete with the inferior apple iPod. Creative are shooting themselves in the foot by not lifting their game and trying to be more of a head to head competitor to Apple. Creative by the way in my opinion is much better and quality product. We just need the manufacturers and marketers of Creative to believe this and demonstrate what we the Zen play owners know...that it can beat the iPod hands down, no question about that.
A dedicated <EM>Creative</EM> Zen Vision M owner

Answer 1

"I bought my Zen vission M about three months ago. I am very pleased I bought this versus the IPod. However I am constantly amazed at the lack of technical and product support for Creative in Australia where I li've. Sure there is a very poorly advertised creative shop in strathfield or somewhere. There are several Creative sites, many of which do not help. I also find that when I am talking to sales people even in Creative selling stores, they look at me blankly when i ask any questions on Creative products. Somehow I think the marketing guys at Creative need to get out there and contact and educate retailers on what a great competitor (only) to the Apple iPod which I personally believe is overrated and very dependant on a follow-the-masses syndrome ie. its cool to have an IPod. well after owning a Creative Vision M for nearly 3 months I reckon it is way cooler.. Only thing is that the support for it including the hard to understand zencasts without the video capacity at the moment (v.disappointing)> I really think that Creative product team and marketing need to address this otherwise they will find it hard to compete with the inferior apple iPod. Creative are shooting themselves in the foot by not lifting their game and trying to be more of a head to head competitor to Apple. Creative by the way in my opinion is much better and quality product. We just need the manufacturers and marketers of Creative to believe this and demonstrate what we the Zen play owners know...that it can beat the iPod hands down, no question about that."
Agree 00%. Amen.