More Compressor 3.5 H.264 Issues

Following on from this thread
http://discussions.apple.com/thread.jspa?threadID=2109359&tstart=15
I also have compressor issues. All fine until the upgrade.
I have seen the interlace issues mentioned in the thread, and concur that the quality of the compression with the same settings as the previous compressor is very poor. We managed to address with some tweaks in the settings, most noticeably changing deinterlace to sharp in filters. But it is still not as good.
However, having thought we had fixed the issue we now have users complaining of the videos stopping during playback. I can't admit we have completely figured it out, but I think we are seeing the drop outs occuring in the videos compressed with compressor 3.5, those completed in the previous version don't exhibit the same issue.
The problem is worst with Windows XP, Vista occasionally and interstingly OSX never. We are using the latest version of Flash Player across all platforms, and have tested a number of different things.
Anybody seeing something similar?

After much experimentation it turned out to be an upgrade to JW Player solved the problem. Although the co-incidence with the upgrade to 3.5 was interesting, it was not relevant. For those using JW Player 4.5 fixed the issue, although 4.4 seems to include the fix.

Similar Messages

  • FCPX -- ProRessHQ -- Compressor 4 -- Blu-ray .264 of 1.69GB

    Hi,
    When I export a 2 hour and 16min movie from FCPX to Compressor 4 and convert it to a Blu-ray .264 file I'll end up with a file of 1.69GB. This is not normal. I used the default settings to create a Blu-ray file.
    When I export a 2 hour and 16min movie from FCPX to Compressor 4 and convert it to a ProRess HQ file I'll end up with a file of 191GB. This is normal.
    But when I convert this ProRess HQ file to a Blu-ray file .264 I'll end up again with a file of 1.69GB. This is not normal.
    What am I doing wrong?
    Is the movie to long for a Blu-ray and is Compressor confused because it's more than 2 hours?
    When I convert the same ProRess HQ file to m2v (dvd) I'll end up with a file of 3,79GB. Tat's ok. No problem with that one.
    For the Blu-ray file .264 I use the default setting from Compressor 4.
    Thanks for helping me out...

    SOLVED
    Ok, this is my workflow. I hope it works also for you...
    PS : It also solve my other problem : FCPX --> ProRessHQ --> Compressor 4 --> Blu-ray .264 of 1.69GB
    Step 1 : Export to ProRes422HQ
    Export your project to a ProRes422HQ .mov file. You can do this also via Compressor. This still works.
    Step 2 : Download x264
    Download the x264 program via this link : http://download.videolan.org/pub/videolan/x264/binaries/macosx-x86-64/
    This program is free but not that easy to use. Took me some time to find (via 'The Internet') the correct syntax so that Adobe Encore CS5.5 and Toast 11 accepted the file without transcoding or re-encoding the generated .264 file.
    Step 3 : Encoding the .mov file to a.264 file using x264
    Use these commands to generate the .264 file. This is for a 25p file. But you can also use x264 for 24p/30p/... movies. You only have to change the --fps and --keyint options. You can also play with the bitrates.
    Pass 1 :
    x264-r2453-ea0ca51 --bitrate 22000 --fake-interlaced --tune film --bluray-compat --fps 25 --force-cfr --bframes 3 --ref 4 --muxer raw --no-weightb --weightp 0 --b-pyramid none --vbv-maxrate 22000 --vbv-bufsize 22000 --level 4.1 --profile high --keyint 25 --min-keyint 1 --slices 4 --colorprim "bt709" --transfer "bt709" --colormatrix "bt709" --sar 1:1 --pass 1 -oOutPutFile.264 --input-res 1920x1080 InputFile_ProRes422HQ.mov
    Pass 2 :
    x264-r2453-ea0ca51 --bitrate 22000 --fake-interlaced --tune film --bluray-compat --fps 25 --force-cfr --bframes 3 --ref 4 --muxer raw --no-weightb --weightp 0 --b-pyramid none --vbv-maxrate 22000 --vbv-bufsize 22000 --level 4.1 --profile high --keyint 25 --min-keyint 1 --slices 4 --colorprim "bt709" --transfer "bt709" --colormatrix "bt709" --sar 1:1 --pass 2 -oOutPutFile.264 --input-res 1920x1080 InputFile_ProRes422HQ.mov
    PS: There is also another option, for beter results, I'm testing for the moment and that is this one : --preset very slow.
    Step 4 : Create the .ac3 audio file via Compressor
    Import the ProRes422HQ file into Compressor and create only the ac3 audio file.
    Step 5 : Import the .264 and .ac3 file into Toast or Adobe Encore.
    If al goes well, Adobe Encore doesn't need to transcode the .264 file.
    And in Toast you set via the custom option that no re-encoding is needed.
    Step 6 : Burn and enjoy...
    I hope this workflow works for all of you...
    If not, we need to find out what's wrong...

  • Compressor 3.5.2 and H.264 Issue

    Lately I've been having a problem encoding H.264. I'm using a cluster within my MacPro. After submitting the job, Compressor never utilizes 100% of the eight cores, going up and down around 20%. Also the estimated process time keeps going up, and it brings the machine's performance almost to a halt. Canceling the job never finishes, usually requiring a hard reboot. I've only seen this issue with Apple's H.264 codec. I had no problem with the third party X.264 codec and MPEG2 codecs. The source file does no seem to be a contributing factor as it occurs with any type of source I've tried. Thanks for any advice.

    You have much less than the recommended ram.
    You want at least 1 gig per core.
    Reset the cluster to 4 instances.
    That's even too
    much because some of the ram is utilized by other processes. You'll have more consistent luck with 2 for now. But that's better than not completing the render.
    Get more ram.

  • Playstation 3 compressor settings for h.264/mp4 and avchd and 5.1 audio

    Hello this is my first post on this forum. I am a cameraman by trade, but do a lot of editing. I am pretty good on an Avid and with color correction software, but since I sold my sony f900 and picked up a couple or RED cameras - I was forced to hop on the FCP studio2 wagon. So I apologize for the newbie questions.
    I have a PS3 and not a PSP. I find more and more clients have a PS3 for their media and blu-ray... etc. So my question is what are the settings for compressor to encode for the PS3 and there ever so nit picky and poorly documented parameters.
    There are plenty of non-pro answers, but I have searched high and low for what they need specifically. I see lots of questions but now answers.
    So how can I take my final cut footage or any video file for that matter, and put it into something that my PS3 can chew? What are the H.264 (mpeg4) settings?
    Can I also (but not exclusively) encode in AVCHD from compressor?
    Lastly is there a way to put on the 5.1 or surround info into these files for PS3 playback? if I want to take one of my work DVD's (reel, projects, etc) and put it on the PS3 or bring in surround encoded (5.1, 6.1, 7.1) tracks into FCP and put it with my footage?
    Thanks for any and all help...
    the only vaguely technical info I have found was on the PS3 forum, here is what it says:
    from:
    http://boardsus.playstation.com/playstation/board/message?board.id=ps3media&mess age.id=22987&query.id=96226#M22987
    For those of you who want to put .MP4 videos on a PS3 with a Macintosh, this is how you do it with ffmpegx.
    VIDEO
    - X264 Encoding
    - framesize can be any
    - framerate can be any
    AUDIO
    - any MP3 or AAC track
    OPTIONS
    - Use CABAC on
    - Constant bitrate on
    - Trellis on
    - Decode with Quicktime (not always necessary but if your picture is out of sync with audio, try this)
    - AVC level 3.0
    This produces a good .MP4 file that the PS3 will happily play.
    Can anyone help or point me in the right direction? if not can we figure it out on this thread? there are a lot of questions I find when I google this subject out there - so a lot of people would be happy to find the answer.
    Olias Sunhillow

    I have created files to play on PS3, and the secret is to use MPEG Streamclip. You can encode to whatever you want in MPEG2 or MPEG4, then open that bad boy in MPEG Streamclip:
    If it's MPEG2, File > convert to TS
    If it's MPEG4: File > Save As MP4
    That's it. MPEG Streamclip doesn't re-encode so no quality loss. All it does is change the container. And PS3 is very picky about containers.
    As for 5.1 audio, you can do this by encoding separate MPEG2 video and AC3 audio files like you normally would for a DVD. For hi-def MPEG2, use one of the Compressor presets for HD-DVD. Make sure they both have the same name ("xxx.m2v" and "xxx.ac3", for instance) and are in the same folder. Then open the video in MPEG Streamclip and it will automatically mux the streams together, which can then be converted to TS.
    Note that this is only possible encoding video to MPEG2. I don't know of any way to create an MP4 with 5.1 audio.
    PS3 is a great way to deliver HD video onto your TV without the frustration of trying to author Blu-Ray or even burning discs.

  • Exporting using Compressor failed, and other awekward issues with FCP

    Hi FCP gurus! I need your help!
    Everytime I try to export using compressor, my submission fails.
    I even try a sequence a exported as m2v on Monday, but today is not working.
    Compressor will some times say "Unable to view preview, FCP is busy". When I press submit, it goes to Batch Processor but it either will immediately show FAILED or it will just not do any processing. When I quit and restart, then the submission appears as failed.
    Also when exporting, FCP comes back with a pop message saying that 4 files went offline. When I try to reconnect them it says: "There are not clips selected that have files associated with them". So, why is FCP constantly not able to fine this files, if they are not been used?
    I need to export a file for my soundtrack guy, and he needs MOV, preferable DV-PAL or Motion-JPEG or similar frame-based codecs. What are my options?
    In any case, what the problem here is that I CANNOT export anything. What shall I do? I already restarted the computer twice, nothing.
    I realized that I have files using in this project, saved in two different external harddrives, do you think this has anything to do with the issue?
    I am using FCP 5.1.4
    Thanks so much in advance!

    First off, fwiw, I never "send to compressor."  I export a self-contained QT movie, not a conversion.  Then I run that through compressor with the appropriate settings.  I like the self contained file, it becomes a master from which I can make all sorts of variations.  The only difference, in theory between self contained and reference, is that if for any reason you lose the render files the reference movie will not work.
    Q1 No.
    Q2 see above
    Q3  There is no such thing as uncompressed.  It's just a different codec rather than a perfect copy of your timeline.
    Q4 lots of reasons for making a conversion, but none of them are valid for making DVD's
    Q5  Nothing wrong with letting DVDSP make the encoding-- just be sure to get into the preferences for DVDSP and set the destinations to a folder for the project, so you don't overwrite any other projects.  Depending on how long the project is, you can let it encode in the bg while you set up your project, build the buttons etc.  It's all the same encoding engine, whether is is done in compressor or dvdsp.   I find it much faster to use compressor then to take to dvdsp becaue you can use quickcluster.
    Now a couple of questions for you:  what sort of footage are you using and what are your fcp sequence settings?

  • Compressor outputs pixelated H.264 video when using a virtual cluster

    Hey all,
    So for some reason, when I use compressor to convert my HDV .mov file to H.264, if I am using a virtual cluster (8 core Mac Pro5,1)the end product comes out pixelated. However, I just tried again without the virtual cluster, and it came out normal as usual. Anyone know what I am missing? Any help is greatly appreciated. Thanks!

    Whoops, I'm clearly not paying attention. The images are a little small so it's hard to see, but the first image is without the quick cluster, and the second is with the quick cluster

  • Using Compressor to create H.264 MPEG-4

    I am trying to make a H.264 MPEG-4 video file. In Compressor, I can see that I can make a H.264 .mov file or an MPEG-4 file that is not H.264.
    Is it possible to make a H.264 file that is also MPEG-4? Is there any difference beween files that end in a .mov extension and those that end in a .mp4 extension if both are H.264?

    I'm not familiar with older versions of compressor. I have 3.5.1, which is what I describe here.
    In the templates when you open Compressor, or when you ask for "new batch from template ..." under the file menu, one of the templates is "Create web Reference Movie". I assume this is what you want.
    If you choose this template, you have three options, Large, Medium, and Small web movie. Compressor will make all three unless you click on the - in the right side of the window for the ones you don't want.
    Suppose you choose Small web movie. Drag the Icon for your movie into the box on the left with the down arrow. Click on Small web movie and you will get the Inspector window. What you first see in the Inspector is the Summary. There are five additional windows that you can get by clicking on the icons above the word Summary. The second icon is Encoder. The default is a H.264 mov file for Quicktime. You can change the file format in Encoder to MPEG-4. This will produce a movie with H.264 encoding with a mp4 extension.
    In my experience compressor produces a smaller file with this option but not as sharp. Compressor also wants to do things like make an HTML file for your movie. This is covered somewhat here.
    http://www.itechster.com/2009/08/03/fcp-compressor-create-web-reference-movie/

  • Workaround for compressor HDV to DVD field issue?

    I need a work around for the field issue apparent when down-converting HDV to DVD.
    The Bonsai method <http://www3.telus.net/bonsai/Welcome.html> will not work, as there is too much motion and a side effect of the "fastest" conversion is that it gives a 3-d ghosting effect on fast motion in the frame.
    I can not convert to 720P60 or 480P, as FCP converts it to 30P and then doubles the frames, and the motion is jittery.
    I could dump it to camera and then down-convert in camera, but I have heard this is not a great method either.
    I have seen in another forum to save the HDV timeline in FCP as a HDV quicktime movie, and then import that into DVD studio pro and have it down-convert, but DVD studio pro says this is an "incompatible file".
    How do I get 1080i HDV footage onto a DVD so that it looks acceptable?

    I had a similar problem with HDV (1080i shot on Cannon HV-20) footage, looks great in post and terrible when converted (herringbone lines and too many artifacts.) I’ve successfully used the Bonsai method on another piece I did but the footage was shot on a HVX-200 at 720 24p and there were no “action” shots. I wasn’t as successful using the method using 1080i footage and it definitely didn’t help with the fast motion shots. I did a search in this forum on HD to SD and there are a lot of helpful hints and methods. I experimented with a lot of the suggestions but in the end I was able to produce very nice and acceptable results by doing the following:
    1] I didn’t create an SD sequence; I exported the footage as a Quicktime movie (self contained) straight from my HDV sequence.
    2] I dropped the Quicktime file into Compressor and selected 90-minute DVD Anamorphic Best 2-pass VBR. Running Compressor from Final Cut ties up your system as well as there seems to be a delay between the handoff from Final Cut to Compressor (running the latest 5.x version and 2.3.) Creating a Quicktime file frees your system and it’s debatable if you actually compress faster or take a hit on quality. I’ve tested both from Final Cut and using a Quicktime file and didn't see any real difference in quality.
    3] Change the field dominance from Top to Progressive in the tab where you see 2-Pass VBR Best and also in the encoding tab (not in front of my system so I can’t recall the name or order of the icons). In the encoding tab you will notice it says “same as source.” The pull down will show you Top, Bottom, Progressive, Automatic…I tried them all and in various combinations and anything other than progressive in both tabs produced undesirable results.
    4] The options for Fast, Good, Better and Best in the other encoding pull down sections are a matter of preference and patience. Selecting Best in all categories takes a really long time to compress (36 hours for a 9-minute piece using a Mac Pro 3.0GHz dual-core Intel with 4GB ram.) I ran tests using different combinations and found that selecting the default settings is decent and stepping each category up to the next level helped but not enough to warrant the long compression cycle to stick with Better across the board. When you do your testing, it’s best to use as little footage as possible or you will find yourself waiting too long to see the actual results. I used a 1-second (29 frames) shot of a girl twirling around, hair flying everywhere, and girls next to her using hula-hoop’s.
    5] Use the sliding bar in the viewer to see the impact of your choices before submitting the job. To the right you will see the “original” footage and to the left you can see the results of your selection. You can move the bar across the footage to see (approximately) the end results.
    6] One thing I did notice is that no matter what settings I use, the output is slightly darker (reds were deeper, skin tones were warmer and not as smooth), but hey, you are going from HDV to SD so it’s not going to be perfect.
    Hope that helps and good luck.
    Kenny

  • Compressor V 3.0.5 issue

    I have just upgraded to Snow Leopard and now my Compressor V3.0.5 will not show a Batch Window infact I now have to open
    the interface windows manually, except the Batch Window still will not open.  Even when I am Exporting from Final Cut Pro V 6.0.6
    the Batch Window will not open.  I have retrieved the manual and tried doing it manually and it still won't open.  I have tried reinstalling
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    next upgrade of Final Cut and I don't want to do all that.
    Is there compatability issues I'm missing?
    Thanks
    Carol
    [email protected]

    "So if you go to File≥New Batch, or hit command N, what happens?"
    Nothing!!
    I will check out the repair you suggested and also,
    I saw a complete uninstall of Compressor removing it's receipts and associated files here somewhere, then try another reinstall of Final Cut and see what happens there:  (what do you think?)
    "The only way I got it to work is to manually uninstall Compressor and Qmaster first (earlier post 3 up). The part of article 302845 you need is below. AFTER you uninstall them and restart, Leopard and your install discs should not see compressor. Then re-install Compressor and Qmaster, but don't update them.
    Remove and reinstall Compressor
    To reinstall Compressor effectively, you need to remove the application, its receipts and associated files, then install Compressor and use Software Update to install additional updates. Follow the steps below to completely reinstall a fresh copy of Compressor. Note: Make sure that you have the installation discs for the application that Compressor was bundled with and the serial number handy before starting this.
    1. Use Finder to remove the following listed items:
    * /Applications/Apple Qadministrator.app
    * /Applications/Apple Qmaster.app
    * /Applications/Compressor.app
    * /Applications/Utilities/Batch Monitor.app
    * /Library/Application Support/Apple Qmaster (the folder)
    * /Library/Frameworks/AECore.framework
    * /Library/Frameworks/Compressor.framework
    * /Library/Frameworks/MediaServerAPI.framework
    * /Library/Frameworks/Qmaster.framework
    * /Library/Logs/Qmaster (the folder)
    * /Library/PreferencePanes/Apple Qmaster.prefPane
    * /Library/Receipts/Compressor.pkg
    * /Library/Receipts/ProMediaIO.pkg
    * /Library/Receipts/Qmaster.pkg
    * /Library/Receipts/Qmaster_Frameworks.pkg
    * /Library/StartupItems/Qmaster (the folder)
    2. In Finder, choose Go > Go to Folder.
    3. Type the following path:
    /usr/sbin/
    4. Click the Go button.
    5. Locate the following items from that Finder folder, and drag them to the Trash:
    * qmasterca
    * qmasterd
    * qmasterprefs
    * qmasterqd
    6. In Finder, choose Go > Go to Folder.
    7. Type the following path:
    /var/spool/qmaster/
    8. Click the Go button.
    9. If there are any folders inside the qmaster directory, drag them to the Trash.
    10. If you have Motion installed, drag it from the Applications folder to the Trash.
    11. From your install disc, reinstall Compressor and Apple Qmaster (and Motion, if applicable).
    12. When finished, use Software Update (under the Apple menu) to update your software to the latest version."

  • Compressor 2 black level/chroma issue

    I have discovered a problem about making MPEG2s with Compressor 2. I have two suites one of which has recently been upgraded to FCP Studio with Tiger; I used Compressor 2 to make a batch of MPEG2s and some QT’s for the web. The QT’s were fine but the MPEG’s were oversaturated and had crushed blacks. I have tried both the new and old setting and the problem is common to both. I have tried recompressing material that I already have MPEGs of – that were made with FCP 4.5 and Compressor 1. The new ones are different and all exhibit high chroma low black levels.
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    I tried to alert Apple directly and was told that they had no way of putting me in touch with anyone directly. So I hope that for the sake of other users and myself this posting will ring some alarm bells.
    Robb Hart
    an ideal world
    714-953-9501
    [email protected]

    Let me be clear, I am not seeing any significant differences in the black levels and colors between Compressor 1.2.1 and Compressor 2.0.1 and yes I am using the same decoder when I compare the clips (Apple's MPEG2 Playback component). I've compared the clips side-by-side on the same display under both OS X 10.3.8 and 10.4.2. However, I haven't done an extensive set of comparison with a wide range of source material (at least not in any detailed manner).
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  • HDV to H.264 issue

    I have had succeess encode my 1080i FCP QT's to h.264.
    I'm not sure I'm fully taking advantage of compressor though.
    I tried medium quality, and the image is not acceptable. I slided the quality control to directly between "medium" and "best" and it looks alot better, but my 7-min video, set to 50% size, is 200mg.
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    The biigest problem I'm having is with the deinterlacer. I think the settings are normal, better, best. Any setting higher than "normal", the render times increase to 200hrs!
    for reference, my film is at
    http://rccm.org/news/rccmnews/2006/newyear1-06.html
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    Don't use the H.264 presets, but create a new preset for a Quicktime Movie. You can then select H.264 as the video codec and force the data rate to whatever you like.
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  • Selecting more than one photo and scrolling issues

    After selscting a photo then holding my shift key and scrolling down to select more photos, my browser window bounces back to my first selected photo before I can select the group I have scrolled down to. Any ideas??

    fetchmusic:
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  • Creating more space on my iPad - storage issues.

    my iPad is a 16 GB device and shows I have 750 MB left but I have only used 12.5 GB. Why? I keep deleting things and it barely creates more space.

    Hello Davisesq
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  • More Time Capsule / Airport Extreme Speed Issues

    I have noticed a few of these post and also need assistance on this.
    My setup is:
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    With your networking equipment, I would suggest the following for best overall bandwidth performance for both radios:
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  • No more optical drive and windows 8 issue: "Windows cannot be installed on this disk as it has an MBR partition table."

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    I read some interesting stuff here http://www.royhochstenbach.com/installing-windows-8-1-on-a-2013-mac-pro/
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    Hi,
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    You also could use this commands to check and install again:
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    http://support.microsoft.com/kb/297800?wa=wsignin1.0
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    Karen Hu
    TechNet Community Support

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