More DVD Audio Problems! Help!

This is the same problem as mentioned before in "dvd audio compatibility". I'm getting a lot of customers coming back with the same problem, and they're all using coax to connect their televisions to their dvd players. Problem is, not everyone has RCA jacks available to them. How should I be encoding these videos in Encore 2.0 to avoid this problem? By default they're all going into Dolby digital 2.0. For the past 2 years, I've used Encore 1, and never had this problem.
What should I be doing in Encore 2?
Thanks!

David.
It sounds to me as if there is something much more fundamentally wrong here. ALL your customers should be perfectly okay using CoAxial outputs from their DVD players. It is only DVD-Audio (a completely different format) that has this issue with needing RCA type jacks.
DVD-Video should be perfectly okay outputting via CoAxial cables to a suitable Dolby Digital Decoder.
These people who are missing audio - are they attempting to decode the Dolby Digital stream internally in their players? My guess (and thisis a guess without detailed info) is that they have simply not got their systems set up correctly. Sadly, this is all too common as most end users will never go into the setup pages and will just leave everything at factory defaults (which are rarely ideal)
When we are talking about CoAx connections, are we talking CoAxial Digital Audio connections here, or CoAx TV (RF type) connections? There is a huge difference.

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