More information on SAP CRM

hello all,
i just want to know how to certified SAP functional consultant ,courses,fees,place,training institution .please advise
thanks
prajith

Hi. You can learn SAP CRM course at Siemens which is an authorised centre. IT is abt 2.5-3 lacs. you can take up the certificate later. To get a job, most companies will look out for domain experience in sales or marketing..
I would suggest you to attend an onlline course or study in centres at Bangalore/Hyd, practice on IDES version for some time and then take up your certification though I cannot assure you the quality of such places. you can take up a CRM course for about 10-15k.
Ask for real time trainers. Practice well and when u r ready go for certification.
I have heard of many people leaving their jobs to do the SAP course. Pls dont do this.Try to study side by side.

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New to SAP PI, I need more information on SAP PI Topics

Hi Guys,
I'm New to SAP PI, I need more information on SAP PI Topics which are related to Development and configuration.
i have gather some information please add more topics and major scenarios if i missed out.
SAP PI Topics:
1.     Mapping
u2022     Standard Functions
u2022     User-defined Functions
u2022     Message Mapping
u2022     Multi-Mapping
u2022     Java, XSLT mapping overview
2.     Business Process Management
u2022     BP Modeling
u2022     BP Engine
3.     Design and Configuration
u2022     System Landscape Directory
u2022     Enterprise Services Repository
u2022     Integration Directory
4.     Runtime
u2022     Integration Engine
u2022     Different installations of Adapter Engines
u2022     Runtime Workbench / Monitoring
u2022     Architecture
5.     PI as Component of SAP NetWeaver
u2022     Positioning
6.     Overview and Basic Concepts
u2022     Adapters & J2EE Adapter framework
u2022     Business Process Management
u2022     Mapping
7.     Adapters
8.     Technical Connectivity for communication with SAP and non-SAP systems
u2022     File/FTP(S) (File Systems / FTP Servers)
u2022     JDBC (RDBMS systems)
u2022     JMS (Messaging systems, e. g. MQSeries, SonicMQ)
u2022     SOAP (Web Services based on SOAP)
u2022     WS-RM (Web Services based on WS Reliable Messaging)
u2022     HTTP_AAE Adapter
u2022     Plain HTTP(S)
u2022     Mail (Mail Servers via SMTP, IMAP4, POP3)
u2022     SAP Business Connector (SAP BC)
u2022     Marketplace (SAP Marketplaces)
9.     Application Connectivity
u2022     RFC
u2022     IDOC_AAE Adapter
u2022     IDoc
u2022     Proxy (ABAP and Java)
10.     SAP Industry Business Packages (contain adapters and content)
u2022     RNIF 2.0 (RosettaNet)
u2022     RNIF 1.1 (RosettaNet)
u2022     CIDX (RNIF 1.1)
11.     Advanced Adapter Engine Extended u2013 AAE
u2022     PI as Infrastructure for Service Oriented Architecture (SOA)
SAP PI Scenarios:
u2022     SOAP to JDBC scenario
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u2022     Multiple IDOC's to File scenario
u2022     File to File scenario
u2022     File to RFC scenario using BPM
u2022     File to JDBC scenario
u2022     Idoc to File scenario
u2022     Abap Proxy to XI scenario
u2022     Idoc Flatfile to Idoc XML Scenario

You may search for all basic topics on SCN and you will get required information. Such basic questions should be searched before posting. Thread locked.
Regards,
Prateek Raj Srivastava

Information on SAP CRM 7

Hello
I am really new to SAP CRM 7.0. Although i have been working on ABAP for past 4 years now, i am finding it really difficukt to get a hold on CRM now.
Can anyone please suggest me the books\links and stuff to learn the software in a more efficient way.
Thank you.

Hi,
Please go through following SAP Link
http://help.sap.com/bp_crm70/CRM_DE/HTML/index.htm
Regards,
Rajendra Sonawane

SAP CRM Integration with lotus notes & blackberry (Mobile application) ?

Dear Experts,
Can any one pls explain me rough step in SAP CRM Integration with lotus notes & blackberry (Mobile application) ! I dont want detailed steps but pls explain me some important steps for this integration. Also pls tell me which standard SAP document i hve to refer for it !
As i am totally new to such integraion. pls help me out of this !!!! Helpful answer will be rewarded with full points.
Regards,
Amol Tambe.

Hi Amol Tambe,
Please refer the following SDN threads to find more information about SAP CRM and Lotus notes integration:
Re: Integration of SAP CRM 7.0 with Lotus
Re: Need the connectivity between CRM and Lotus Notes.
However, the above discussion is for CRM online and Lotus notes integration.
Hope this helps!
Regards,
Chethan
Edited by: Chethan Kumar C M on Sep 27, 2009 9:41 AM

How To upload business partner into sap crm using xif Adapter by XML File

HI Guru's,
I got Requirement to upload the business partner information into sap crm system using xif adapters from xml file , please give imformation how can achive this .
Regards,
Naveen Kumar MS

Dear Naveen,
please see the information given in note 448742 General notes on CRM external interfaces!
Hope you can find the information!
Regards, Gerhard

Need more Information about setupvscanrfc

<b>Hello,</b>
we need more Information from SAP about the <b>setupvscanrfc_78-10003831.exe</b>.
Do you have more Information about this Installation (Documation?)?
The Customer use a SAP Enterprise Portal (Sun OS) without a SAP Gateway.
So we installed the SAP Gateway on Windows 2003 with AntiVir VSA.
The memoryscan is running, but file their are bigger as 100 kb must be copy to the AntiVir VSA on Windows 2003 Server and this copycommand is not running.
Logfile:
ERROR file opened at 20070125 170340 W. Europe Stan, SAP-REL 700,0,79 RFC-VER 3 859699 MT-SL
T:4328 Error in program 'vscan_rfc': ======> CPIC-CALL: 'SAP_CMNOREGTP'
LOCATION CPIC (TCP/IP) on local host
ERROR partner '10.35.43.32:3300' not reached
TIME Thu Jan 25 17:03:40 2007
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2764
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 1
ERROR file opened at 20070125 170341 W. Europe Stan, SAP-REL 700,0,79 RFC-VER 3 859699 MT-SL
T:5016 Error in program 'vscan_rfc': ======> CPIC-CALL: 'SAP_CMNOREGTP'
LOCATION CPIC (TCP/IP) on local host
ERROR partner '10.35.43.32:3300' not reached
TIME Thu Jan 25 17:03:41 2007
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2764
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 1
ERROR file opened at 20070125 175912 W. Europe Stan, SAP-REL 700,0,79 RFC-VER 3 859699 MT-SL
T:5548 Error in program 'VSCAN_FE0BOS192': <* RfcIsValidHandle [1] : returns 18:RFC_INVALID_HANDLE
com.sap.security.core.server.vsi.api.exception.VSIServiceException: The virus scan server VSCAN_FE0BOS192 is not running on localhost!
Thanks for your help.
Greetings,
Steve Neubert
Avira GmbH

Thanks for your Posting.
No thats not the Problem.
The Customer use a SAP Portal on Sun OS without a SAP Gateway.
Enterprise Portal Server --> VSCAN Destination to --> over TCP /IP --> another Server (Windows 2003) with AntiVir VSA und vscan_rfc + SAP Gateway
Now the Customer use the installation from SAP "setupvscanrfc_78-10003831.exe"
Content for this Installation is: SAP Gateway + vscan_rfc
The Problem is that the VSI Interface shows a errormessage by scanning file bigger as 100kb:
If Files bigger as 100 kb the Destination must copy the File to the Virus Scan Apdater, but thats not working.
com.sap.security.core.server.vsi.api.exception.VSIServiceException: The virus scan server VSCAN_FE0BOS192 is not running on localhost!
VSCAN_FE0BOS192 is the Destination on Portal-Site...
Need this Installation also a SAP Gateway on the Portal Site or whats the Problem?
Thanks for your Feedback.
greetings,
Steve Neubert

ON SAP CRM

HI,
Can any one send me some information about sap crm.What is crm,How the data flows in crm,How to extract data from crm to bw.
please can any one send this information.
Thanks,
Indira.

hii indira,
you can search the SDN forum, these links may help you.
Links to CRM Documentation
http://help.sap.com/saphelp_crm40/helpdata/en/b6/97f8378f975450e10000009b38f8cf/frameset.htm
http://www.sap.com/solutions/business-suite/crm/index.epx
http://searchsap.techtarget.com/generic/0,295582,sid21_gci1149410,00.html
regards,
raghu.

Any one in SAP CRM Leasing project

Hallo Friends,
I need experiences, information in SAP CRM Leasing. Could anyone share your experiences in SAP CRM Leasing implementation project.
I wish to share knowledge in this domain. I appreciate your co operation.
Prem chand Kamarapu

Hallo Mr. Deven Chheda and Asif Ali,
I thank for your humble replies. unfortunately , I missed my posts.
I do have questions regarding Fin. Product replication, Lease contract replication. Here is my emial address [email protected]
depending on your convinience let me know your availability through telephone on my email.
I look forward
Best regards,
Prem chand Kamarapu
[email protected]
Message was edited by: Prem chand Kamarapu

Need help in getting information/training material for SAP CRM (Functional)

Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya
<<Moderator Message: Sorry, can't do. Search!>>
Message was edited by: kishan P

Hi Chaitanya,
Since You are already a SD Consultant, We assume you are very much familliar with SAP and for you CRM will also be not a big Deal.
Customer Relationships Management (CRM) is a model for managing any Organization's interaction with current and future customers. It involves technology to organize, automate and synchronize SALES, SERVICES(postsales) AND MARKETING(presales).
First of all you need to get SAP CRM installed in your system and then you need to get command over Account and Contact Management (Business Partner). The same can be learned using WebUI or GUI. From GUI the transaction launcher is WUI then web page opens up enter your credentials and select Role - Salespro. Open the Account and Contact section and do some R&D and you can learn. But in GUI you need to go to SPRO -> IMG -> Cross Application Components -> SAP Business Partner -> Business Partner -> Basic Settings -> Number Ranges & Groupings -> Define Number Ranges. Here you have defined number range then you need to assign to some group created from SPRO same way. And Finally maintain Business Partner using Tcode - BP.
Then You Learn Organizational Management which allows us to map our marketing, sales, service structure maintaining company's structure including the position and Employees in an Application and assign specific attributes to the otganizational units.
Path: SPRO -> IMG -> CRM -> Master Data -> Organizational Management -> Organizational Model -> Create Org Model/Change org model.
Just Go ahead and with some more R&D in the system and taking of F1 Help of SAP Documentation I think you can easily learn SAP CRM.
Regards,
Piyush

How to delete the sales org information from BP Master Data in SAP CRM 5.0

Hi Guruu2019s
How to delete the sales org information from BP Master Data in SAP CRM 5.0
Thanks...
Mahesh Pasupunuri

Hello
There is a report attached to [SAP Note 725857|https://service.sap.com/sap/support/notes/725857] that performs the deletion.
Regards
Joaquin

How to stop the sap crm search in the middle if it takes more time

Hi,
We are in SAP CRM 7.0 EHP1.
In webui, if we search for any customer, product, contact, transactions and the volume of results list is more, system takes more time to diplay it in results list and till that time wheel spins. If user decides to stop the search, the only option they have is logoff or F5 which will take to new session.
But I came to know in EHP1, options are there to stop the search manually and proceed with other transactions/search in the same session.If any one knows this, pl share the details.
Regards
Suresh

Hello,
This functionality was recently introduced by the following note:
https://service.sap.com/sap/support/notes/2044841
Regards
Joaquin

More information on Pre-Defined content in SAP

Hi Experts,
I am new to BI i am still learning.
Any one Could please provide me more information on Business Conent and Delivered Datasources in BI.
=> What are the things given by SAP with Examples....
That would be really greatfull and helpfull me to understand about the Business conent delivered by SAP..
Thank you in advance.
Regards,
Prem

Hi,
This is the link for [Business Content|http://help.sap.com/saphelp_nw04/helpdata/EN/37/5fb13cd0500255e10000000a114084/frameset.htm]
Regards,
madhu

Need information/training material regarding SAP CRM Functional

Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya

Hi ,
In the SDN lot of documents are there search in the WIKI.check the standard sap doc cr100.

Geographic Information System (GIS) functions in SAP CRM 2007

Dear all,
I am currently working on a SAP CRM 2007 implementation project that consists in replacing an old customer service application.
Currently this application is managing service technicians' territories with embedded GIS functions (it relies on latitude and longitude data to assign the closest technicians to a service order).
I would like to know if SAP CRM 2007 is covering the following:
- GIS functions;
- Ability to assign a technician based on this;
- Ability to visually see the map and draw technician territory changes on it;
- Ability to optimize technician route (mileage).
I cannot find insights about this in the SAP Help.
So, where can I find some details / documentation about this?
A third party tool would be necessary and also its integration to SAP CRM?
Thanks for your help.
Brice.

Brice,
So basically I don't see this being out of the box functionality, however you could build something for this.
1. You need to store the geo co-ordinates for the customer on the customer master or be able to "bolt out for this".
2. Create a new "partner determination rule" that would make a call to the external system to propose a technician on the service order.
3. Have a punch out on the service order screen that links into a web like GIS application where you could visualize this and send change data back into the CRM service order.
Now if someone else knows that CRM 2007 can do what you described out of the box, I would love to see the demo. We have a similiar requirement, where we need to keep track of the mapping, but no need to perform the routing logic.
Take care,
Stephen

Variant Configuration in SAP CRM

Hello all
My client is currently using SAP R/3 4.7 and heavily use VC for configurable products and also for pricing but in the process of moving to ECC
Now we wish to explore the possibility of using SAP CRM 7.0 to enable our sales force to use CRM Web GUI to create quotes and sales orders ( in the future) for configurable materials.
My questions are as following:-
1. Is it possible to download all VC related data into CRM from R/3 including pricing? I understand that for different VC object, I will have to use different CRM objects but is it possible? If the data transfer is possible, is it typically done by a middleware resource?
2. I would also like to confirm that by creating a run time version and Kbase is required to enable the download to CRM.
3. No changes are possible on the product that can be replicated back to ECC
4. Looking at the forums - I gather that "from CRM 2007 the PME is replaced with WEB UI in CRM. IF you want to do the modeling of a product then u need to use WEB UI and also for generating the KB" - does anyone have any information on this using the XCM ?
If you could please point me to the appropriate help on this topic, I would really appreciate it.
Best regards
Raj

Hi Anne,
Hope you have done the following settings -
The product is marked as configurable in the product master data.
Product configuration is activated. You activate product configuration in Customizing under Customer Relationship Management Master Data Products Settings for Configurable Products Allow Configurable Products for a Product Type . For more information about activating product configuration, see SAP Note 854170.
You have created a product model (SAP CRM), or replicated a knowledge base with the configuration master data from SAP ERP to SAP CRM
These are mentioned in the below link -
Product Configuration with the Configuration Engine in SAP CRM - SAP Library
Hope this will be useful.
Thanks and Regards
DJ

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