"More" issue- service book information not found

When I try to download a file, the "more request" doesn't work- it says" More request cannot be completed.  Service Book information not found."

You need to reset your email account again on your device & send the service books from the same interface on your device. Wait for the 30mins & register now yourself from the handset itself by following the below steps-click on Option Application-click on Advanced - Click on Host Routing table - Click menu key - select Register now option & Click, Follow these steps twice. Now go into your email application & click on it. Then press the menu key & scroll down,you can see Reconcile now option, Click on it twice !
Now try to open that PDF again !

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    Hey from south africa,I'm using the curve 8520 on MTN service provider.I came across a problem a while ago where I had to setup my email address again,I had an email with some pdf's saved.They were working well until the re-setup,now when I try to load ones that I haven't read it gives me the error "More request cannot be completed.Service book information not found".I've sent the email back to myself but no luck,help.Thanks in advance.

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