More troubles with adobe

I can't seem to install adobe air. I've done everything you can possibly imagine: Restart my computer, register and unregister the windows installer, create log files for the setup (no logs were produced on multiple occasions, by the way), ran air setup as an admin and tried to remove older air files. Yet after all of this I'm still getting the dreaded "installing and uninstaller adobe air on your system are not allowed by your administrator". I can't seem to figure out what the problem is.
Any ideas? And before you post, please don't suggest something I've already tried. This is a waste of both mine and your own time.

Please see Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html for information on how to solve installation difficulties with Windows operating systems.

Similar Messages

  • I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store.

    I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was.  I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.

    I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
    The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems  with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
    when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
    Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
    If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here:   ~/Library/Preferences/com.apple.helpviewer.plist    That will take you right to that file.
    (.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
    It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
    You may want to read up on how to repair the disk if necessary or reintsall Lion >  OS X Lion: About Lion Recovery
    Apple - Find Out How - Mac Basics
    How to "switch" from PC to Mac >  Apple - Support - Switch 101
    I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS.   http://developer.apple.com/technologies/mac/

  • I am postin a message but no one seems to answer it . Plse I am having trouble with adobe 5 and I wr

    I am hjaving trouble with adobe 5 not compatable with my computer so how do I get rid of it and up grade  to a newer verson, hopfully a free one

    There is no application named Adobe 5, so you might have to provide the correct name for the application.  If it happens to be Creative Suite 5 (CS5) there is a good chance it is compatible with your computer but you might have to install it in a compatibility mode.  If you want to remove it you should first deactivate it. YOu might also do well to use the Creative Suite Cleaner Tool...
    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html
    As far as I know there are no free upgrades, especially if the reason would be lack of compatibility.  It might be true if you were to have purchased one version when the next version was just about to be released, but CS5 is well beyond being considered for that.  Software is not freely upgraded to match newer machines - that's part of life.
    Just in case... if the lack of compatibility is due to your machine not meeting the tech specs of CS5, then it will most likely be true that your machine does not meet the tech specs of anything newer than that.

  • Trouble with adobe reader on Mac

    Any one having trouble with Adobe acrobat reader?

    You should only download Adobe Reader from the real Adobe site, clones can be bad:
    http://get.adobe.com/reader/

  • Can I make my template more beutiful with Adobe Photoshop

    I have a website http://www.blogseoads.com I want to make the template more beautiful with Adobe Photoshop. Is their any way to make my template beautiful with Adobe photoshop or Adobe Flash. Share your suggestions here.

    Indeed photoshop is the best option if you need to choose between photoshop and flash.
    But if you want to make the site less static you can always make animations in flash .

  • Trouble with Adobe Bridge CS5.5 for Mac Lion Photo downloader

    Hi, I am having trouble with  CS5.5 Bridge's photdownloader when I am trying to choose a folder location.
    Im using Lion / Mac
    When I try to choose say an external drive or another folder location it will freeze up and stay on "Choose" the button flashes on and off but when i try to click it it will not respond or select the desired file location
    The photodownloader does not respond to any other commands..i have to force quit it..yes i have re-booted..re-started and problem remains..
    The only way i can download photos is by choosing the first file option of the pictures file on my harddrive which is not want I wish to do..i have noticed that this started happening after the Raw update..was wondering if this is affecting Photodownloader..
    any suggestions would be greatly appreciated..thank you

    Thank you, SG, for clarifying which OS's this will work with.
    I agree with Jennie - the beauty of "get photos from camera" is that it takes 2 steps out of the workaround you mention above. Personally, I'm okay living with 6.4.1, as I have an older camera. I won't be happy if one of the push updates re-updates me to 6.5 though. I wouldn't want to redo the reinstallation of the new version. This method will not work for any of my clients or students though - they normally can't comfortably follow the technicality of downgrading, and some have newer cameras and would need the 6.5 version. (I don't believe in betas for my clients, and neither do they, for the most part)
    I guess I should thank Adobe - some of my clients have needed tech support to perform the downgrade (SO many people aren't comfortable technically), and some of my clients needed to be retaught the workaround SG mentions. Adobe's flub has actually made me a little money - which I'd rather not have to make this way.
    SG's workaround does work and makes sense - but for my clients with hundreds of images at a time, who have to rename items, add copyright info, & etc., this more than doubles their work-time for the start of their workflow. I hope Adobe gets that GM version out soon.
    BTW - this issue supports an argument I've hadfor years regarding "PUSH" updates. I always tell my clients and students not to do them until they research the update. Because of what I do, I do have to install them personally, but I'm grateful I'm comfortable fixing things myself.

  • More trouble with PDF folios

    Hi.
    I also have a trouble with PDF folios, where vertical article has 2 pages and horizontal article has 1 page.
    When i set that folio horizontal swipe only, there will be one extra blank page at the horizontal article.
    When there is more pages in articles (4 and 2 accordingly), there is no such artifact.
    Ants.

    have you tried my example that I just posted here: http://forums.adobe.com/message/4173179#4173179
    With kind regards,
    Klaasjan Tukker
    Adobe Systems

  • Trouble with Adobe CC desktop app and account

    Hi. I'm having trouble with my Adobe CC teacher and student subscrition and the Adobe CC desktop application. On my Macbook, adobe CC desktop application doesn't recognize my adobe subscription, but on the Adobe web site page there is my account page and i see the FREE subscription and the Premium, correctly paid. I try to uninstall the Adobe CC desktop app and to logout of adobe cc folder, but when i reinstall the desktop app, it recognize the free subscription and not the Premium. Someone could help me, please?

    Lo Zerba for information on how to resolve the connection error preventing your membership from being validated please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • Still having trouble with Adobe AIR - Trying to download free trial.

    I'm having an issue with Adobe AIR.  Last month I purchased Photoshop CS 5.5 with the agreement of a free upgrade to Photoshop CS 6 10 days after it comes out (should be today that I get the CD key, right?) and I'd like to get myself ready to just plug the key in and go, especially considering the trouble  I had actually downloading PS CS 5.5 (not too promising, eh?).
    I can see the yellow DOWNLOAD button and when I click it Adobe AIR comes on and asks me to read the license, etc.  I click AGREE and... it closes immediately.  Every time.
    I've tried on a few different browsers and don't have any anti-virus messing with it.
    Thanks for your help anyone and everyone.

    You will still need to resolve the AIR issue to install the software as we use it's components in many of our Creative Applications.  I would recommend reviewing Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html.
    You are also welcome to follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.  Depending on the Adobe product though you are installing you will need to have Adobe AIR functioning for a successful installation.

  • Trouble with Adobe Photoshop Editor

    After installing both the Adobe Photoshop and Premiere, I am having trouble with the Photoshop Editor. The first time the program opened, no problem, after closing it, and returning later, that portion would not open. I have to shut down my computer, turn it back on to get the editor to open. If I leave and come back, same thing. The Organizer workis fine.

    I'd ask which OS is the PC running.   Sounds like the question I post where a subtask of Photoshop isn't closing properly under windows 8.
    So when you re-launch is say ' dude your running, but your not.  left in limbo.   You need to manually close photoshop.   Rebooting is the simpliest way my users like.
    I've also created an icon on their desktop that issues a 'taskkill /f /FI "IMAGENAME EQ Photoshop*"

  • More Trouble with queue permissions

    In my last message I was having trouble with enqueuing to a queue using a PL/SQL wrapper around my java eneque class. I was getting this message:
    JMS-173: Queue Table BPTEST2.COMMAND_TABLE not
    found
    It turned out I did not set the correct authorization on the stored procedure. I needed to add the clause AUTHID CURRENT_USER and my problem was fixed.
    Now i have attempted to take this one step further and execute the stored procedure from a trigger. Now I am back to the same error. Is there a way to set the authorization in a trigger? If not, whose authorization is the trigger running under, the definer or oracle itself?
    null

    have you tried my example that I just posted here: http://forums.adobe.com/message/4173179#4173179
    With kind regards,
    Klaasjan Tukker
    Adobe Systems

  • More integration with Adobe Edge Animate

    I miss the fact that we cannot create buttons (rollover buttons) in Edge Animate, export to adobe muse as .oam and then just add an hyperlink, as we do to objetcs created directly in Adobe Muse. Maybe we want to create an animation that only Adobe Muse can't make, but Edge can. But we can't use it because Adobe Muse doesn't create hyperlinks for .oam archives.
    I think that If both are for web design, they must speak with each other more than with others... Maybe, an easier exportation between, etc.
    Thanks 4 your time
    Miguel

    I am having a whole slew of odd interface problems with a fresh 2014.1.1 on a fresh macbook pro with latest Yosemite. Program locks up, cursor selections don't show, things disappear. I have a mac mini also and the program runs fine on it. Is there possibly something related to the solid state hard drive in new macs?

  • Hi i am having trouble with adobe photoshop elements 10 it will not let me singh in

    Hi all
    I hope some one can help me i was on the phone with Adobe for a 1/2 hr and in the end they wanted money to fix a problem they had and no its my problem
    I try to singh on to my acc and it comes up not avalable try again later then i try to add people to my address book so i can sent them pictures and it ask me to singh in and then it freezes my whole computa can some one help i dont have the money to pay adobe i have been out of work for 7 years i am 60 and it does not look like work will come again for me the way things are well take care and have a good day and God Bless.
                                                                                                                                                                                                  Rich

    when I click on my Photoshop at the beginning  the welcome comes up and I do not Singh I click organize there are only two thing you can click on one organize and edit.
    That is the welcome screen. You don't want to use it because it will always try to contact photoshop.com.
    You are using windows, I'm guessing? Then you want to go into the program files. If you have a 64 bit version of windows it will be program files(x86) instead. Go to C:\Program Files\Adobe\Elements 10 Organizer to find the organizer .exe file (it will be called application instead of .exe in windows 7 or 8). The editor will be in C:\Program Files\Adobe\Photoshop Elements 10.

  • Trouble with Adobe Premiere Elements 12

    HI! I registered a new Adobe Premiere Elements 12.
    No pb to install. No problem to register in my Adobe ID.
    But when I try to open Premiere Elements 12 I'm asked to sign in to my Adobe ID, I clic Sign in and I get a frame saying Please connect to Internet and retry.
    Nothing is wrong with my Internet connexion.
    I have no problem with Adobe ID (I'm an Adobe CC user for Photosop CC).
    What can I do to be able to use the software I bought???

    Caribou
    Before we get into the specifics of your Premiere Elements 12 set up...
    a. Computer operating system
    b. Up to date video card/graphics card driver....how many video cards/graphic cards
    c. Run as Administrator and User Account with Administrative Privileges
    d. Latest version of QuickTime installed
    e. Network(s) involved
    f. Other
    Please review the following Adobe document that goes to Signing In, Activation
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Although Premiere Elements is not mentioned in the document, Adobe often points to it in matters such as yours.
    We will be watching for further developments.
    Thank you.
    ATR

  • Trouble with Adobe Digital Editions for Mac - please Help

    I just got a Kobo Glo and am trying to download/install the Adobe Digital Editions software on my Mac but I am running into issues: (I not very versed in computers so I hope someone can walk me through my issues slowly)
    I tried to download the Adobe Digital Editions software and got a screen saying installation was complete, I appear to have Adobe Digital Editions 2.0 and Adobe Digital Editions icons in my applications folder, when I go to open the Adobe Digital Editions 2.0 Icon I am taken to a "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it.
    I do not know how to open the Adobe Digital Editions actual software so I can access the "set up assistant" to authorize my computer??????????????? It does not seem to want to open on it's own and I have no idea how to find it.  I do have an Adobe ID.
    I thank you in advance for any help you are able to provide. Once again I am not very computer literate so please be very specific.

    When you have ADE (digital editions) open with  "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it,
    enter cmd-shift-U, or menu/Help/Authorize Computer.
    That will ask for your Adobe ID and password and authorize the computer.
    Once that has been done you shouldn't need to do it again.
    Sometimes you do need to if things go wrong, but you certainly shouldn't have to do it at all regularly.
    When that has been done, plug in the Kobo; it should show up in the left pane of ADE.
    Use "menu/Help/Authorize Device" and that will authorize your Kobo with the Adobe ID from the Mac.
    You can then copy books by drag-dropping onto the Kobo within ADE

Maybe you are looking for