More Upload Speed My Way?

Is it at all possible to ask for more upload speed, I'm currently at 0.8 and I pay exceeding amounts for my internet on unlimited. The upload is unnaceptably slow as I wish to begin streaming, I cannot even go onto tinychat/skype cam my friends, which is absolutely horrible. Thanks.
I also have previously asked for assitance with prevention against DDoS attacks, Port Forwarding ETC and the support has been horrible, which is not what I expect from a company claiming to be the fastest internet.

Hi Chrisseh,
1) please post adsl line statistics from your Homehub/router. see below for help on this.
2) Can you please run a BT speed test (including IP Profile) http://speedtest.btwholesale.com (not beta version)[Best done with a wired, Ethernet, connection] After Quick Test is done you need to click "Further Diagnostics" to get IP Profile.
ADSL Line Statistic Help:
If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
2) click Settings
3) Click Advanced Settings
4) Click Broadband
5) Click Connection or sometimes called ADSL (see picture Below)
The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3.A firmware ending in 1.3)
or http://bthomehub.home/index.cgi?active_page=9118 (for bthomehub3.A firmware ending in 94.1.11)
You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
Don't have a BT Homehub/Voyager?
• http://192.168.0.1 for a netgear router and look for ADSL adsl statistics with information like noise margin and line attenuation, connection speed
• http://192.168.2.1 for a belkin router and look for ADSL adsl statistics with information like noise margin and line attenuation, Data Rate
cheers
I'm no expert, so please correct me if I'm wrong

Similar Messages

Download and Upload speeds have been dropping sinc...

I have recently been having seriously problems with my connection, every day the router appears to reset/crash, sometimes once and sometimes more than several times a day.
This was the speed I was getting in December, everything was fine.
Now this is the speed that I am getting.
I'm not sure how this is happening but I have been able to confirm that it isn't an issue within my household, there is only have one master socket which the router is connected to along with a wireless phone thats connected to it.
This is what the results that I got from the router.
Line state
Connected
Connection time
0 days, 0:18:57
Downstream
2,016 Kbps
Upstream
256 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.5 dB / 6.0 dB
Line attenuation (Down/Up)
56.0 dB / 31.5 dB
Output power (Down/Up)
17.0 dBm / 11.8 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
15 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
And this is the test that I took on the bt speedtester.
1. Best Effort Test: -provides background information.
Download Speed
1303 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1303 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2080 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.18:22.06:64.83 (SBE : NBE : PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
240 Kbps
0 Kbps
320 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 240 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 320 Kbps
I'd like to know if a conclusion could be brought to why my connection has been falling since December. Could it of had been a line switch? Because my connection was fine up until the start of this year.

Hi lionheart1066
I see Imjolly was giving you a hand with this on another thread.
We still need to try and get you connected via the test socket to rule out external wiring and possible swap over micro-filters too.
I note you mentioned you have an I-plate. Take this off, as it could be faulty, as you will then see the test socket. If possible connect up via Ethernet and leave for a day or two and see if this stops the drops.
Its also important to look out for other sources of interference. You can see a list of common offenders on this link.
If you have tried this out and are still having problems drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send using the contact us form in my profile under the 'about me' section and mark FAO Craig please.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Macbook upload speed suddenly slow see history

Hey there,
So my wife has the white Macbook from september 2008 and I have the Macbook Pro 15in from March 2009. We both share the same internet connection but after the upgrade to SL her upload speed has become painfully slow (see history) while mine is still the same speed.
Date Download Speed Upload Speed
Tuesday 00:55 984 kbps (123kB/s) 27 kbps (3.38kB/s) Share
Tuesday 00:06 989 kbps (124kB/s) 19 kbps (2.38kB/s) Share
Sep 4, 22:01 1059 kbps (132kB/s) 120 kbps (15kB/s) Share
The september 4th speedtest was BEFORE the SL upgrade and the tuesday is AFTER the SL upgrade, but then again I upgraded my Macbook Pro to SL and there has been no drop in my upload speed.
What to do? My wife is now using my Mac which is no good for any of us.
Thanks
Thomas

Select each of the items shown in RED in Activity Monitor. Click on the Quit icon in AM's toolbar then click on the Force Quit button. You only need to do this if you are unable to quit the programs in the normal way - Make the program the frontmost application, then press COMMAND-Q.
You also have two items in the /Library/StartupItems/ folder. They should not be there. You can remove them. HP should have updated software that replaces the older driver. I'm not sure about the TiVo item, but it should not be installed in that location.
You should check the Classroom Enrichment application for compatibility with Yosemite: See App Compatibility Table - RoaringApps.
As for your backup needs I would suggest this:
Repartition the Seagate backup drive. This removes all the Seagate software. If you want more control over your backups than provided by Time Machine see the following options:
Suggested Backup Software
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Others may be found at MacUpdate.
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. You can download free trial versions of all six so you can try them out and decide on the one you prefer before paying for it. I am a big fan of Carbon Copy Cloner, but that does not mean it's your best choice.
Now given all the above consider that you can always use Time Machine. But until you get your computer straightened out I would refrain from making a backup. There's no point in restoring a malfunctioning backup made of a malfunctioning computer.

Why does Telstra slow uploads speed down

I have had ongoing issues with my internet connection over the last 18 mouths.Having a upload speed of 450/650 Kbps very slow no good for gaming an down load of 8/11Mbps down load if more than I needTo the point I have spent good dollars try to insuring that the infrastructures and the Asset Integrity with in house are in best condition this includes the replacement and work listed belowReplacement of the Wi-Fi system to a Cat.6 cabling at a cost of $2,300Replacement of the modem with a high speed 1G port modem at cost of $ 475Replacement of the fly-lead for the Telstra house connection to the new wall socket a cost of $360Total cost of $3135 this spend was braced on Telstra recommendation as the problem was with my part of the connection after a large number of call to my internet provider I at last had a appointment with a Telstra Tec to carry line testing and fault finding .At this point if no fault was found I was the be billed at $60 per 15min or part off and travel cost as I live in Bullsbrook WA this may I high . Lucky for me a fault was found in the exchange and reconfigured and the speed and the Exchange improved to 22Mbps down and 15 Mbps up an outstanding numbers >test at the house 15Mbps and so 5 / 7 Mbps loss for the Exchange to house don’t to good but still very happy with it BUT the upload was 650 kbps /750Kbps and please remember this testing was carry out by Telstra with good equipment so at this point I ask why the upload was so slow? After spending over $2000 and lot of time on the phone only to be told that Telstra slow the upload speed down so the max you can get is 1 Mbps and the only way you can increase this is by paying for a business line but you still may not get any more than 1MbpsThis is only a very small part of the story SO I LIKE TO ASK WHY IS TELSTRA SLOWING ME DOWNIf you like to know more please let me know

Hi bigdave618,
The simple answer is, that's the way the system and hardware is designed, all ISP's are the same. Uploads are limited to around 1Mbps. If you wish to get higher upload speeds you can see if Cable Broadband or NBN are available in your area as these systems allow for higher upload speeds.
Upload speeds are generally slower than download speeds because of the fact that most internet connected equipment is asymmetric. Asymmetric means that any one packet of data can either go in, or out, but not both ways at the same time. Since most internet users are receiving more data than sending, the internet connected equipment has shifted the higher majority of the signals to go toward downloading.
If you wish to find out more about ADSL I have added a link to a Wikipedia article below along with the link to the NBN and Telstra websites so you can check to see if Cable Broadband or NBN is available in your area.
ADSL Wiki article: http://en.wikipedia.org/wiki/Asymmetric_digital_subscriber_line
Check for available Telstra Cable Broadband: https://www.telstra.com.au/broadband/home-broadband
Check to see if NBN is available in your area: http://www.nbnco.com.au/connect-home-or-business/check-your-address.html
- Ben

What upload speed do I need to upload the XL photo books with over 25 pages?

I have just recently gotten a new Internet provider and the max upload speed I can get is 1mbps but I am only getting .4 mbps at the most. When trying to upload an XL photo book with over 26 pages it keeps failing to transfer/upload and the error message says to check the internet connection. I'm wondering what upload speed I need to upload? I need to cancel this internet provider before my free month runs out if 1mbps is not going to be fast enough.

Well I have my first order coming in tomorrow (according to Fedex) and I have my fingers crossed.
So far I haven't been able to find any local printers that will print and bind the books at a reasonable cost - best I've found so far is $200 (or more) per book.
Hardly cost effective for my relatively meager budget.
I've explored Asuka a littoe more, and their quality does appear to be superior at first glance, but it seems I am not able to take advantage of submitting my aperture-generated book directly. According to their templates I have to put everything together manually in Photohop. Great for end-control, but one thing that made me pursue this was the ability to generate a book inside Aperture using versions direct from collection (any changes I made to an original image were automatically incorporated in my book. Had I done it all manually, teh time/effort I'd be putting into the book with be well over 5x greater!
I've also looked at shutterfly.com so far - and they seem promising, and am wiating for my colleagues order to go through before I get too excited.
Either way, I hope to have my first printing this week - I'll keep ya posted!

How to maximize upload speeds

Anyone have any recommendations on how to set up AEBS to maximize upload speeds. Using cable for ISP. Cable modem is connected to an ATA for VOIP (with PhonePower) which is then connected to AEBS. Have a new mac mini connected to AEBS vie ethernet and PB G4 connected wirelessly. Download speeds are generally fine but the upload is slow. This is causing choppy phone calls on the VOIP. My understanding is that this is caused by latency from me to the VOIP server. Callers tell me they have trouble hearing me, but I can hear them fine. I've order new Cat 6 cables to see if that will help. AEBS setting shouldn't affect the VOIP b/c that's infront of the AEBS - hence my hope the new cables will help. But we still do have slow upload on the computers. Thanks for any help.

It sounds like you are being provided with a consumer-grade service from your ISP. The inconsistencies with the upload/download is quite typical as these are normally not guaranteed with this level of service. Business-grade, which (of course) costs more, typically provides guaranteed bandwidth; symmetrical upload/download bandwidth, and static IP addresses.
Remember, you are trying to move voice data over the same line as other computing data ... and probably HD cable TV as well. These will all be competing for that same bandwidth.
If changing the service type is not a desired option, here are some other ways to help with any voice quality issues:
o Use a router that offers a Quality-of-Service (QoS) feature. This will allow you to select which network client gets the most bandwidth. Unfortunately, the AirPorts do not offer this service.
o Make all of your network connections wired. If not possible, then use a radio mode that provides the best bandwidth. For your AEBSn, that would be "802.11n only (5 GHz)"
o Don't perform downloads or uploads with your computer(s) when making VoIP calls.
o Similarly don't stream audio/video on your local network when making VoIP calls.

Upload speed @1500m 1Mbps only

Sorry for a rather novice question - I'm about 1500m from my cabinet and get about 18Mbps download speed, but only 1Mbps upload on the BT wholesale test (it says my upload profile is 2Mbps, I'm on option 1) - is this normal?
Looking through a few other posts people seem to be getting more than this as an upload speed with a similar download speed?
Tried the online support chat - just ended up with a rather laboured explaination about what uploading is!
Thanks for any comments.

Figures like that are a guide only, there are many factors that can affect the speed you will get. For example if you have aluminium on the line somewhere that will greatly decrease your speed especially over a long distance line like yours. The quality of the line etc etc will also have an impact on the connection. This can work in both ways. For example at 1500m away from cabinet some people actually get 20 down and around 6 up but then others get around 8 down and 1 up. It's just down to luck really and there isn't much you can do about it for the time being.
BT are currently trialing a new technology called Vectoring. Hopefully if everything in the trial goes well then BT will decide to deploy this to cabinets at some point, but this will probably take time, much like the FTTC roll out is taking time. If vectoring is actually given the green light to be used, from what I understand it will be used to give those further from the cabinet a better speed rather than those closer to the cabinet a faster speed.

Telstra Cable Ultimate Upload Speed Increse

Dear Telstra, Recently i have been trying to stream to twitch in 720p on your cable ultimate but your slow upload doesnt even allow me to stream at 240p at 30fps wihtout 60% frames lost and it would be great if there was some way for you to increase this. As with http://crowdsupport.telstra.com.au/t5/Telstra-Ideas/Upload-Speed-Boost-Option-for-Cable-Plans/idi-p/343959it doesn't look like a technical limitation.i dont have any other options for internet and i coulnt ask more with the dl speed It would be nice if you could increase to 10mbps for $10 a month or 5mbps for $5 possibly and if not a technical explanation would be realy nice.

Hello, I'm also in the same boat too, I don't buy the whole Foxtel upload causing this issue too. These are two seperate connections incoming and outgoing which are dedicated. NBN hasn't even been planned in our area yet! High speed cable with adequate down and up speed will be just as good as NBN, so let the consumer decide what they want and don't dictate what we should like. Don't get me wrong, the download speeds are fantastic but it is outrageous to have such a limit on upload when consumers are HAPPY to pay extra!? Come on Telstra, this is worthy of a petition in Change.org. The 4G network reaches speed of 100 Mbit/s and an upload of 37 Mbit/s but the data plans are unfathomable to pay for those who require high volume or large uploads. It's reasons like this that we are still laughed upon by Europe and USA...even the NBN is a joke now that there is no more FTTH. Telstra know this yet they tell us to wait for NBN when they know most consumers who are KMs from the exchange will also experience speed issues. Please Telstra, have some pride with your infrastructure and MAKE SOME MONEY which will also SATISFY CUSTOMERS. It's not rocket science. It seems like you want to avoid adding additional upload ports in the CMTS infrastructure. How about a trial test to see how feasible it is such as a voting system and notify all of your cable customers about it to actually see what the response is from your stakeholders? You may very well be surprised. Thanks for reading. Kind Regards,JeremyPunchFace

Terrible upload speed (download is fine)

I had Infinity installed back in July and whilst the download speed fluctuates it always stays pretty close to the 31Mbps which is the maximum that my line can support.
However my upload speed rarely gets above 0.7Mbps, which is just awful. Occasionally I hit the heady heights of 1.5Mbps, but it doesn't last for long. The upstream ip profile is 10Mbps.
I've done countless speed tests over many weeks (wired & wireless), and power cycled my boxes, but nothing seems to make any difference.
Another annoyance is the ping rate, which fluctuates from about 45ms to 125ms. Most of the time it hovers around 100ms.
I've emailed BT about all of this in the past, but they never responded. Every time I try to call tech support I'm told they are "very busy and to expect a long delay", which kind of puts me off hanging on the phone.
Can anyone explain why my download speed (approx 95% of theoretical maximum) can be so much better than my upload speed (approx 7% of theoretical maximum)? Is this within the range of 'normal', or does it sound like a fault?
The BT Speedtest said there was no performance problem with my service at this time.
Thanks for your help.

Rather than start a new thread I thought I would update this one.
Short story is, after I initially raised this fault with BT back in October they sent an engineer out who (after much head scratching) replaced the wall-mounted modem and the problem was resolved. My upload speeds weren't amazing (about 5Mbps on average), but were WAY better than what I had been getting. Upload speeds remained steady at about 30Mbps.
BUT THEN... in February I started getting frequent disconnections. Several times each day the line would drop, and then take up to 10 minutes to come back. Ping rates shot through the roof (from about 80ms to about 120ms) and my upload speed came crashing back down to 0.70Mbps.
Also this time, just to add a bit more irritation, the frequent line drops have cranked my upload IP profile down to just 15Mbs, even though when I upgraded to 'unlimited' Infinity a week or two ago it said my max line speed should be in the mid-40s.
So now, my stats are as follows:
DOWNLOAD = 15.46Mbps (max is 15.97)
UPLOAD = 0.63Mpbs (max is 20.00)
The BTW Performance Test said "The test result has indicated that you should contact your ISP for further assistance."
So here I am, mods Please Help!!!

Upload Speed Shockingly Slow - Answer: Annex M?

Hello BT.
Fibre is not an option at my exchange at the moment. My internet connection works, is 100% stable, and this question is purely about increasing my upload speed.
My download speed is a nice 8Mbps, but my upload speed is 0.19Mbps. This is completely unusable, posting a large photo to facebook is almost imposible, and posting a video to youtube is practically impossible. It's shockingly slow.
I'm on the top residential BT Broadband package unlimited which I believe is ADSL 2+. I've read about a product called Annex M that I know BT offer as an option. This allows you to trade some download speed for upload speed.
https://en.wikipedia.org/wiki/ITU_G.992.5_Annex_M
Could I please have Annex M enabled on my account, as I would prefer to loose some download speed and get some faster download speed?
If so, what do I ask for when I call BT sales?
If not, why not?
And if not, what *can* I do to add an extra product / pay extra to increase my obismal upload speed?

CRS2L wrote:
QUOTE: Hi CRS2L, You could consider bonding 2 or more lines. You may find this useful :- http://www.increasebroadbandspeed.co.uk/2014/bonding-three-four-ADSL-connections Best regards, dfenceman
Thanks, but I want to maximise the one connection I have. Getting two connections is not really viable for me. I just want to increase my upload speed. If that means loosing a bit of download speed, then so be it.
I only suggested it as you did say you were prepared to pay to get an increase in upload speed.
Unfortunately you cannot trade download speed for upload speed.
Until such time as FTTC is available to you bonding is the only real way.
Best regards,
dfenceman

Upload speed is slow in general.

Hello anyone,
When I try to send an attachment throug any email client it takes so long and then it hangs. When I try to FTP a file it also takes so long and it then hangs. I have tested my upload speed time and time again and it is clocked at only 25-30 kbps. Way to slow. I am currently on a PC network sharing the internet connection through a router. The PCs on the network have good speeds, but the Mac does not, by the way both Macs on the network have the same problem. Does anybody know what might be going on.

Are you able to test bypassing the router connecting direct to the modem with one of these Macs and if so, does the same occur?
If the same does not occur when bypassing the router, then the router is the problem more than likely.
Have you checked the router manufacturer's website for an available firmware update for your router model that applies to OS X?

My download and upload speed is half that of my laptop

My download and upload speed is half that of my laptop. I looked on a forum and it suggested that the new version of IOS might solve the problem, but I have updated to the latest and it hasn't. It is erratic, and I have to move my ipad round to get a signal in some parts of the house, whereas the laptop works very fast right next to it.

Problem solved. The culprit is the VZ issued Actiontec Modem-Router-Access Point.
I have doubt from the beginning that the problem is caused by my wifi adapter b/c it has always performed very well from the start. Upon more research on the web, I see that there are a lot of people having the exact problem as I do with their FiOS internet. I found some users who solved the problem with the same solution so I decide to try the same.
When I switched to FiOS, I took away my Asus N router b/c the VZ supplied Actiontec is a N router and AP also. Now, I turn off wireless in the Actionteach and hook up my Asus N router to it to use it as the AP. Boom! Now I get the full provisioned 50/25 speed and then some with both wired and wireless (and, my upstairs office is getting 40/20 wirelessly when before it used to be only about 15/10 using the Actiontec AP). Turning off the Asus and turning the Actiontech wireless back on and the wireless drops back down to 25/15. So it is pretty clear to me that somehow the Actiontec is not performing the way it should.
(In the Asus N router, in additional to the option of setting the wireless mode to b, g, n, there is also an option to select the wireless speed of up to 11, 54, 72 or 150. When I select “Up to 72 Mbps”, I get the same wireless speed as when I use the Actiontec AP which is only about 25/15. When I set the Asus speed to “Up to 150” I get the full provisioned speed of 50/25. So I look into the Actiontec but there is no such option beside the option to configure the b, g, n modes.)
I don’t think they give me a bump unit of the Actiontec b/c this problem is rather widespread. So, either there is a problem with this entire line of model of Actiontec or that there is a setting (or settings) in it that prevent it from performing the way it should but I look and look and can’t find any relevant setting.

How to improve upload speeds with new Airport Extreme?

Hi!
Just plugged in a new Airport Extreme to replace a BT HomeHub 3.0. The wi-fi download speeds have generally increased over a wider range in the house but the wi-fi upload speeds have dropped to under 1Mbps.
Speeds to laptop linked via ethernet appear fine (both up & download).
Initially thought that I may have messed-up the set-up but the fact that the wired connection works fine makes me think this is something to do with the Airport settings - a scary thought as I don't really know much about this stuff.
As range was really the reason for getting the AP Extreme I'm contemplating plugging the HomeHub back in and just trying to use the AP to extend the old HHub system rather than setting up a new AP system...
Any suggestions would be most gratefully received!
Thanks

... just a quick note to say that the appears to be resolved after a long telephone call to apple service dept (very patient - very helpful).
In my naivety I had attempted to revert back to using the homehub (3.0) router and connecting the APExtreme into one of the Ethernet LAN ports but this didn't work! So called the apple helpline & we went back to basics until it worked. One point to note that may help anyone finding themselves in a similar position...
I had followed the instruction to reset the APEBS depressing the button first whilst powered then without power and during the unit being reconnected to power supply thinking tha this would do a full restore to factory defaults (effectively undoing all the messing- around I may have done flounderinng through the settings) but it was only when I was directed to do a full reset through the Airport Utility settings [Edit\Advanced\Restore Defaults] that this worked (for me).
Download and upload speeds are now up to 93% of advertised speeds wired, & wireless with some fluctuations which appear to be network delivery related rather than anything to do with the APEBS. It's working well with an APExpress which had been struggling (intermittentlyout of range) which is connected to stereo and Apple TV.
By the way - thanks to other posts regarding importance of not connecting an audio out cable to phono sockets on the stereo (horrible sound quality) using a redundant CD channel it works great.
All-in-all, very happy with it so far.

Poor upload speeds via speedtest affecting iTunes match failure to upload new songs?

Hi Guys,
My itunes match is stuck at stage 3 - I only have a couple of albums worth of songs to update but it is freezing and eventually erroring saying it can't complete the request and times out.
generally it is fine with a 15,000 song library. My itunes is up to date. I have logged out and logged in and now I can't even see any of my icloud tracks, even though it says I am logged in...
My internet browsing has also become very sluggish. I have done various checks and the only thing I have noticed is that my upload speed via a speed test is 0.01 if am lucky which is very low seeing as I should be on around 5MB (via virgin media superhub)
Would this explain my Itunes match issue?
Any help or advice on these issues would be hugely helpful.
Cheers,
Dave,

Hi rhirons,
Unfortunately at present there isn't much I can suggest, you've pretty much covered off most of the troubleshooting there is for iTunes match. This is a common problem and has been ongoing since the beginning of the month affecting a lot of people. It appears to be an issue at the iTunes side and until Apple acknowledge there is a problem and fix it I'm afraid we're stuck.
I'd recommend contacting Apple Support online by going to https://getsupport.apple.com/Issues.action then selecting iTunes Store > Connecting & Downloading > iTunes Match
The more people that contact Apple to report the issue will hopefully will trigger a response to get the problem sorted.

Why is the download/upload speed so slow on my MBA (about 5 times slower than my PC)?

Why is the download/upload speed so slow on my MBA (about 5 times slower than my PC)?

Are you on band 13 or band 4? 13 is the original LTE band and remains relatively congested. Band 4 is the XLTE band and is less congested and has higher overall potential bandwidth (15 MHz vs 10 MHz). Even so, 7 Mbps is more than enough for doing stuff on your phone and is not considered slow.
To check band,
dial *3001#12345#*
select serving cell info
frequency band will say 13 or 4
FInd an area with band 4 and retest.

More Upload Speed My Way?

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