More uselessnes​s from Blackberry and the pathetic Q10

Question

Yes, another day, another piece of garbage from the Q10. Now, it won't transfer Calendar engagements from Outlook in box to the Calendar on the phone. (But it will from Hotmail.) Of course it won't do it the other way at all. Silly of me to think you might be out on a business trip, put an appointment in your phone and want to synch it with your PC. I mean, whoever wants to do that? Still, it's par for the course: along with LInk destroying contacts and muddling them up (5 times - so I've uninstalled it and use share - see above), keyboard failure (twice), sending texts and e-mails in mid-message because the send button is a) in the wrong place and b) far too sensitive, screen response flop-outs on a regular basis, etc etc etc. They've absolutely earned some kind of award for producing the worst phone on the market, and then of course running away and hiding when it goes wrong. Blackberry really should get out of making mobiles and go and do something useful, like running a sewage farm. They'd have a head start because they'd already be very familiar with the nature of the product.

Answer 1

robwhite wrote:
No, I'm not yelling into the darkness and deaf ears (unless that's how you see yourself and other Forum users - surely not?)  
Yes, you are.
robwhite wrote:
  Of course I know this is not an official Blackberry site.
Wrong. It is an official BlackBerry site.
robwhite wrote:
No - the source of my problem is not EE. To repeat: EE deliver the message + calendar appointment perfectly, but then the phone refuses to open the appointment attachment into its Calendar, which as I say it has done perfectly till now.
Scroll up. I never said EE was the source of your problem. They are the source of your solution. Big difference.
EE is your initial contact for all technical support with hardware and software related to your BlackBerry. It's the official support path you have in place. If your Ford or Mercedes has faults, you contact the deal, not some office in Detroit or Stuttgart.  This might not be a familar concept to you, but it is how it works and it is what you are paying for. I don't understand why you'd argue that you won't use it. Unless you're only here to rant?
robwhite wrote:
I have already described the problem twice.
Not in detail, as I have begged for. Twice.
robwhite wrote:
Once again, in increased detail: I send a Calendar entry ("Forward as iCalendar") from the Outlook account on my PC. It arrives on the Q10.  I open the calendar entry attachment on the Q10 and it offers me a +.  Click the + and it offers a range of destination calendars to save the calendar entry to on the Q10. I pick Home (Local Calendar.) It appears to save it as it has done for months. Now it won't. Nothing has changed, but it won't. It's perfectly obvious it's a Blackberry fault as nothing else has changed and the mail with appointment attachment is delivered appropriately. So: any ideas?
Great, thank you for this. Finally.
It appears to save, good.
But doesn't save. When you say it doesn't save, is this because you do not then see this newly saved calendar entry in your calendar?
Open your calendar. Swipe down from the top to > Manage.
Look at that list. Do you have the "Home" calendar with a check mark enabled?
Yes, I have ideas. Please answer that question for me.
robwhite wrote:
I only need to do this of course because LInk is utterly unreliable - a hopeless, destructive muddle. Yes, another insult. And one richly deserved, and moderate considering the harm they have to me and, no doubt, many other customers. In fact, they're getting off lightly.
There you go again. Whatever.
Now that you know that we, many of us, here are fans of BlackBerry. I am spending my time, for you, to try to help you. You continue to rail on against the product.
If a guest were at your home for your hospitality and to enjoy your dinner, and he incessantly railed about how bad the food is and how ugly your spouse is... well, you might take offense. Nothing about you, just those things you value. My guess is you'd not be happy nor very willing to help him.
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