Most calls I can be heard, except 800/toll free numbers

For some strange reason that no one can answer, I can call and recieve calls and be heard just fine. But when I call a toll free 800 number (like for customer service) I cannot be heard at all? At first, I thought my microphone was faulty, but I called my wife's phone to test and make sure, but she heard me fine, so I made a call to a friend, and he heard me just fine. I even had him call me back, and no problems, so I called AT&T using 611, and they could not hear me. I also noticed my dial tones stopped working (the sound you hear when you press a key for menu options during an automated call). Even stranger is I don't get that little bell sound when I plug it in to charge. Anyone else have this problem or have a solution short of upgrading to 6.0? I don't want to upgrade, as I like my set up now.

Thanks Debbelle for the feedback & suggestions!
bwprater,
I can understand the need to block unwanted soliciting callers, companies and spammers! I would like to explain the Call & Messaging Block capabilities, as well as the Do Not Call List Procedures.
Account Members with access to My Verizon can block up to five ten-digit phone numbers from unwanted incoming calls and messages for 90 days. Limited to five 10-digit phone numbers only. Verizon Wireless Financial Services Call Center or collection agency numbers cannot be entered or blocked. International numbers may not be added. Other numbers on the account should not be added.
It is illegal for other companies to make telemarketing calls to Verizon Wireless customers using either an automatic dialing system, or an artificial voice or prerecorded message. It is legal, however, for other companies to make live telemarketing calls to Verizon Wireless customers. If a you are receiving such calls, you have the option of filing a complaint regarding the matter with the FCC (Federal Communications Commission) or FTC (Federal Trade Commission). We can add you to the Do Not Solicit List at VZW, or you can call directly at: 888-382-1222 to have your wireless mobile number added.
Let me know if this answers your questions & concerns!

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Toll fraud traffic pumping on a Call manager express and unity express with an 800 toll free number.

I have a customer with a call manager express and a unity express. They have an 800 toll free number that rings in to an auto attendant on the CUE. The problem is something called toll fraud traffic pumping. The caller, always from a different number, reaches the auto attendant by dialing the 800 number. They then somehow manage to keep the line connected for up to 12 hours by somehow staying in the auto attendant. I opened a TAC case and was informed that it is not in Cisco's hands to create a way to disconnect a call that is connected to the CUE. I need a way to have a call that stays in the auto attendant or voicemail after 3 to 5 minutes. I can't see a way to do it in the auto attendant script. Can someone help with a method that will disconnect the caller if they stay in the CUE for a period of time?

Thank you for the response Jaime.
That is what TAC told me. I am not familiar with TCL scripting and I have been looking at some guides on it. Any advice on a source to go to for assistance with that, possibly someone to help?

I am unable to dial India toll free numbers from my iphone, these numbers are like 1800-***-1515. There is nothing as dial assist in Ios7.1.1 which i can disable and dial in india toll free numbers.Please respond if anyone has any solution

I am unable to dial India toll free numbers from my iphone, these numbers are like 1800-***-1515. There is nothing as dial assist in Ios7.1.1 which i can disable and dial in india toll free numbers.Please respond if anyone has any solution

Check this post, the dial assist is part of the iOS 7.1, according to page 49 of the iphone_user_guide
Make calls to your contacts and favorites while traveling abroad. (GSM) Go to Settings > Phone and turn on Dial Assist. Dial Assist automatically adds the prefix or country code for calls to the U.S.
This user had a similar problem and solved it by switching off the dial assist feature in Settings/Phone/Dial Assist
Re: How to save toll free no starts with 1800?

Can no longer connect to toll-free 888, 866, 877 numbers from iPhone

Why not call the non-toll free numbers. It costs the same. Some toll free numbers have territorial limits and sometimes cell phones, even though they are in the proper territory, the way that they are routed sometimes cause toll free numbers to reject them.

...which is very weird, because these are all toll-free confrence lines that I routinely dial into on a weekly basis. What is going on? I CAN dial into these lines from my land line, so the problem is not on that end. Anyone else experience this -- and hopefully a solution? So far, I seem to be stumping the techs on the live chat.

Unable to call UK toll-free numbers

Since the beginning of April, calls to UK toll-free numbers beginning with +44500 have not been working. Skype returns an error message of invalid number. Anyone able to advise? Thank you.

Check this post, the dial assist is part of the iOS 7.1, according to page 49 of the iphone_user_guide
Make calls to your contacts and favorites while traveling abroad. (GSM) Go to Settings > Phone and turn on Dial Assist. Dial Assist automatically adds the prefix or country code for calls to the U.S.
This user had a similar problem and solved it by switching off the dial assist feature in Settings/Phone/Dial Assist
Re: How to save toll free no starts with 1800?

Calls to UK toll-free numbers +44500

Since Oct. 24th 2014, calls to UK toll-free numbers +44500 have not been working. The message given by Skype is NUMBER NOT VALID. Does anyone know why? or who to speak to to report the problem? Thank you

That generally means the area code at this time is unreachable via the Skype network. I understand the range is going to be fully retired/replaced in the future but that's still a few years off. This is more than likely a temporary setback for whatever reason though they may have had reasons to exclude it permanently. It would be best to contact Skype Customer Service to inquire about it. I personally have tried several 0500 numbers and received the same error for all of them.
https://support.skype.com/en/faq/FA1170

Cannot fax 1 800 / 888 / toll free numbers from overseas

Dear HP,
I'm writing because using your fax machine from Germany (or Europe in general) for doing work with US firms is almost impossible. Since the US has had many fax numbers move from traditional area codes to 800 or 888 (free numbers) I am often unable to send faxes with this very expensive fax/scanner/printer that I bought. Your firm ware wrong gives up on connecting too early since when dialing/faxing a toll free number in the US prompts an audio recording first stating that "When calling a toll free number outside of the US you will be charged normal dialing rates. Stay on the line if you wish to continue". However, the HP fax machine just gives up and there seems to be no way to change / fix for this. Please advise since I obviously cannot be the only person outside of the US trying to do business with US companies. Thank you.
Sincerely,
Aaron

Hello Aaron,
For a such perfor a manual dialing from the fax, that should overcome a such.
Follow these steps to send such a fax internationally, basically press on Start Fax and dial when you hear a dial tone by following the steps, the fax will act as any other phone..
http://support.hp.com/us-en/document/bpu01821
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I can't fax to a toll free number. Why?

Hi there. I can not send documents to a toll free number. Do not know what else to do.

Hello 59atram, and welcome to the HP Forums.
I see you are running into fax issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, are you able to fax other numbers without issue? Are you using standard analog fax, or eFax?
Please let me know what you find. Thanks for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Exorbidant toll free call charges - no avenue prov...

I just noticed my account funds dropped sharply after a 'toll-free' 1300 call to Australia - it was over 4.5 euros for a short call. This is surprising - especially after I just paid for a 100 min 'subscription' to Australian mobiles and landlines. Why are 1300 numbers so expensive to call? Why arent they included in the 100 minute subscription?
I notice many enquiries about toll free calls on the community but no responses from skype.
I also notice the advice above :
'If you have a payment issue please contact Skype customer service as users here on the community can't help you with those'
Where can we access skype customer service?????? - I have been scouring over your website and still cant find anywhere where I can send billing/payment enquiries.
Will need to re-assess my use of skype due to trust issues
David

Hi, David_ray, and welcome to the Community,
"Toll Free" numbers in Australia may not be included in your subscription; Skype Customer Service can clarify this.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Here are a few more notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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Toll Free Calls

Do you get charged minutes when you make toll free calls?
Thanks,
lin3

"Toll-free" refers to the 800, 888, 866, 877 series of numbers that do not incur "toll" charges for a long distance call on landlines.
Landlines and cell phones work differently. Landlines are tied to a specific location, "local" calls are unlimited for the basic monthly access fee, then you have a long distance plan tacked on for calls outside the local area.
Cell phones have a monthly allowance of minutes, regardless of where you call to or from, and the term "long distance call" is meaningless - whether you care calling locally, long distance, or to a "toll-free" number, it still uses your minutes.
Hope that explains it.....

Fair Use and Toll Free Calls

Can anyone tell me if calls to Toll Free phone numbers are included as part of the Fair Use limits of Skype?
We use skype to call into training sessions that can run for 8 hours and we have it the 6 hour limit.
Thank you,

Hi,
Fair usage policy doesn't apply to toll free numbers, because you can call these numbers without a subscription: https://support.skype.com/en-us/faq/FA24
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Is it free to call a Toll Free Number Australia?

Hi, I was wonderng if it is free to call toll free numbers in Australia? It is not advertised nor featured anywhere on skype and i was wondering if I will be charged if I called an Australian toll free number. These toll free number start with +800
Subject/title edited for clarity.

Hello and welcome to the Skype Community.
Pay As You Go - Australia
Calling - per minute1
Australia - Landlines
2.3¢/min
Australia - Mobile2
10¢/min
Australia - Shared Cost - 1300 prefix2
26¢/min
Australia - Special Service - 13 prefix2
7.0¢/min
Australia - Toll Free3
$0.00/min
Buy Skype Credit
1 A connection fee applies, unless otherwise indicated: 4.9¢
2 A connection fee applies: 8.9¢
3 A connection fee applies: $0.00
https://www.skype.com/en/rates/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Does Apple give you a toll free number to call about possible viruses?

Does Apple send toll free numbers to call about possible virus or is it a scam

There are no known viruses for Macs. There is adware and malware. For adware, those things that keep poping up in your browser you can use AdwareMedic from thesafemac.com to quickly and easily remove all know adware.
That site also have this Adware Removal Guide if you prefer to do it manually thru the Finder.

Calling Toll Free Number in Japan

I have $10 of Skype Credit and I have a Japanese Skype number. I am also in Japan. However, I still have not been able to make a call out to a land line, specifically a toll free number. Is there something I'm doing wrong here? I'm totally confused.

Hello, raimundo65. As I have explained to the original poster, no. There are select countries where toll free numbers can be dialed and Brazil is not one of them.
Find out which countries' toll-free numbers you can dial using Skype To change your subscription to Unlimited Latin America, as you indicated, you'll need to cancel your current subscription and then subscribe to the Unlimited Latin America plan, which gives you unlimited calls to LANDLINES in:
ArgentinaBrazilChileColombiaCosta RicaMexicoPanamaParaguayPeruVenezuelafor $9.99/month + tax, where applicable. I hope this sufficiently answers the questions you had. If you have any more, come back to the Skype Community anytime!

How I can turn my Online Number to a toll free to ...

Hello
We have purchased online number.
How I can turn it to toll free for my customers.
Thanks
Yuli

Yuli wrote:
Hello
We have purchased online number.
How I can turn it to toll free for my customers.
Thanks
Yuli
Skype does not provide toll-free numbers. You would have to contact a provider of those services in your country, seeing if you can purchase a toll-free number that could forward calls to your Skype Online Number. In many countries, this would be possible, but done separate from Skype.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Most calls I can be heard, except 800/toll free numbers

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