Most folders not updating from hotmail account

Recently installed Outlook 2013 as part of Office 2013 Pro.
Have tried to set it up with my hotmail account. Only the Inbox, Sent Mail and Deleted Items folders sync. The remaining folders do not sync and display the message "We didn't find anything to show here."
Can someone please explain! How is it possible that Outlook does not or cannot download all my hotmail messages?!

Hi,
How did you configure your Hotmail account in Outlook 2013? Generally, we configure Hotmail account in Outlook 2013 via Exchange ActiveSync protocol. We should type the following server in the Mail server field:
m.hotmail.com
Please first make sure you have configured your account correctly in Outlook.
If you have configured your account correctly, please also make sure the "Mail to keep offline slider" is not set to a short period. To check this, click File > Account Settings > Account Settings > double-click your account and check
if the slider is set to 1 month. If so, change it to All to see the result.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Similar Messages

  • I bought a new mac with software installed and my username will not update from another account?

    I recently bought an new power mac with Logic Pro and Final Cut Pro Installed.
    When I updated to the new OS X operating system, they need to be updated as well. And will no longer work.
    But it says it is on another account. Not sure what account. How do I find out what account they are on? How or can I do I move them into my other account?
    The Power Mac is registered to the account I am logged in on.

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • My ipad 2 will no longer update my hotmail account. Any suggestions?

    My ipad 2 will no longer update my hotmail account. Any suggestions?

    http://www.thewindowsclub.com/configure-hotmail-ipad-iphone-ipod
    go over the settings 1 by 1 over and over again
    check if you can access it from a browser to see if the password is changed

  • CONSOLIDATION Package not updating Retained Earning Accounts(7.5NW, SP09)

    Hi all
    During consolidation  data manager package run, the package is not updating "retained earnings accounts from PL and BS" of income statement  items which are belongs to IC elimination.
    please  provide your feed/advice on this issue
    thanks
    ramana

    Hi Tom
    I am running  datamanager package for consolidation for ic eliminations and consolidation of investments and have  4 business rules for income statement related ic eliminations which are causing issue by not updating retain earning accounts from balance sheet and income statement account.
    i have defined one retained act with BS LEQ and the offset account with  income statement  account.
    I am thinking what is the best way to define the retained earning account, can i define both accounts from BS LEQ  level or
    income statemnt  side and  balance sheet- leq?
    process will be first load data in LC , default logic , currency translation and then followed by consolidation package is the process.
    thanks
    Ramana

  • HT201210 My ipod touch 2 gen will not update from IOS 4.2.1

    My Ipod 2Gen will not update from IOS 4.2.1 keeps saying this is the most up to date software. Does the 2 Gen Ipod not allow anything higher than 4.2.1. HELP PLEASE!!!!

    iOS 4.2.1 is the highest supported iOS version for the iPod Touch 2nd Generation.

  • Delta records not updating from DSO to CUBE in BI 7

    Hi Experts,
    Delta records not updating from DSO to CUBE
    in DSO keyfigure value showing '0' but in CUBE same record showing '-I '
    I cheked in Change log table in DSO its have 5 records
    ODSR_4LKIX7QHZX0VQB9IDR9MVQ65M -  -1
    ODSR_4LKIX7QHZX0VQB9IDR9MVQ65M -   0
    ODSR_4LIF02ZV32F1M85DXHUCSH0DL -   0
    ODSR_4LIF02ZV32F1M85DXHUCSH0DL -   1
    ODSR_4LH8CXKUJPW2JDS0LC775N4MH -   0
    but active data table have one record - 0
    how to corrcct the delta load??
    Regards,
    Jai

    Hi,
    I think initially the value was 0 (ODSR_4LH8CXKUJPW2JDS0LC775N4MH - 0, new image in changelog) and this got loaded to the cube.
    Then the value got changed to 1 (ODSR_4LIF02ZV32F1M85DXHUCSH0DL - 0, before image & ODSR_4LIF02ZV32F1M85DXHUCSH0DL - 1, after image). Now this record updates the cube with value 1. The cube has 2 records, one with 0 value and the other with 1.
    The value got changed again to 0 (ODSR_4LKIX7QHZX0VQB9IDR9MVQ65M - (-1), before image &
    ODSR_4LKIX7QHZX0VQB9IDR9MVQ65M - 0, after image). Now these records get aggregated and update the cube with (-1).
    The cube has 3 records, with 0, 1 and -1 values....the effective total is 0 which is correct.
    Is this not what you see in the cube? were the earlier req deleted from the cube?

  • I set up my iCloud account on iPad with an exchange account and aol account.  I can see exchange and aol emails but not those from .me account or apple email.  I got it to show all 3 accounts on my iPhone with no problem.  Hat am I missing?

    I set up my iCloud account on iPad with an exchange account and aol account.  I can see exchange and aol emails but not those from .me account or apple email.  I got it to show all 3 accounts on my iPhone with no problem.  Hat am I missing?

    I'm having a similar problem, but I do have the key and is not working anyway.
    My old pc was running on windows 7 and my new one is an apple running on Lion.
    My phone is an Iphone IV and I can see all the bookmarks there.
    In order to sync, what I did was click on the "I don't have the device with me", I entered the key that was provided and the process finish ok. It says congratulations, etc, etc.
    But the bookmarks are not there, I tried merging data and replacing data on this computer options but is the same.
    Any suggestions?

  • After I sync with iTunes my iPad Calendar is not updated from my computer where I keep my dates on Abacus. It used to do this. What's wrong?

    After I snync with iTunes my iPad Calendar is not updated from my computer where I keep my dates in Abacus. It used to do this.

    Follow the instructions of tt2 in: https://discussions.apple.com/thread/5822086

  • Lync 2013 Photos will not update from AD

    I recently joined a company who has Lync 2013, Exchange 2010 and AD is at a 2003 functional level. We are experiencing issues where Lync photos are not updating from AD correctly. I have checked the pre-reqs;  Replicate this attribute to the Global
    Catalog is set for the ThumbnailPhoto attribute. We are also forcing photos from AD only (or no photo) by setting the following:
    "Set-CsClientPolicy -Identity PhotosControl -DisplayPhoto PhotosFromADOnly"  
    and finally we are setting the photo in ad using:
    "Import-RecipientDataProperty -Identity "Test User" -Picture -FileData ([Byte[]]$(Get-Content -Path "C:\pictures\testuser.jpg" -Encoding Byte -ReadCount 0))"
    The pictures being uploaded are under 10KB and update within Outlook but never updates on Lync. I have also manually tried running the "Update-CsAddressBook" command from Lync and waiting 24hours + but the photo will not update in Lync. I have
    also tried a 3rd party utility that grabs the attribute directly from each DC individually and each node is displaying the correct photo. Any Ideas?
    EDIT: I did some more testing and can say with quite a bit of certainty there is something not quite right on the Lync side of things. I started with the company over a month ago and although users can see my original photo that was added to AD, I myself
    do not even see it loaded in my client yet. I've completly dumped my local Lync cache but no change. Is there a specific Lync Server service that handles retrieving/pushing photos to the Lync clients?

    Thank you so much for your reply, it was very helpful in understanding how the service is suppose to work however I have still not been able to correct the issue.
    What I have found by using your article may have narrowed down the scope of the problem. I was able to find that on our Lync file store, the cached contacts/photos are being updated daily (as expected) and actually contain the correct photos. I confirmed
    this be using abserver.exe on the .lsabs file and then locating the contactID for a few users I know are not updating properly. Once I have their contact ID I simply look for their .photo file in the cached files, copy it out to a different location and change
    it to a .jpeg. To my surprise the photos are actually the correctly updated ones, so why are these no getting to the users/clients? I have gone through and deleted my local cache folder as well as the registry key HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lync
    but unfortunately no change on my Client. I still see these users original photos.
    Another piece of the puzzle; We are also working on letting mobile devices connect to our Lync infrasructure as well. This is not fully functional yet however during my testing I did get Lync client for android running for a little while and low and behold
    the pictures are actually correct on my mobile device!! Surely this must give some kind of clue?
    We are planning to upgrade Exchange from 2010 to 2013 and I hoping that leveraging the HiDef photo capabilities for Lync 2013 with Exchange 2013 may fix this issue. What do you guys think?
    More info on the environment:
    4 main sites + remote users
    ~7DC's - 2003 DFL (1 at each site + a few at HQ)
    3 Lync Front end servers (2013) (All located at central HQ)
    2 Lync edge server (2013) (All located at central HQ)
    1 - 2010 Exchange server (Located at central HQ)
    2013 Lync Client version 15.0.4675.1000 MSO 15.0.4675.1002 64bit
    About 100 HP 4110 Lync Edition Desk phones
    Users's workstations are either Windows 7 Enterprise or Windows 8.1 Enterprise

  • IPad 2 will not update from version 4.3.5 (8L1).

    I got an iPad 2 from work and it will not update from version 4.3.5. There isn't even a software update option in settings. I have reset and erased it a few times, and still no update option. I have plugged it into my computer to try to update it that way and every time iTunes prompts me to download and update the latest version, it loads for a few seconds and then I get an iTunes message that says "The IPad software update server could not be contacted. Make sure your network settings are correct and your newtwork connection is active, or try again later." the network connection IS active, I can use safari, and I have "tried again later" and still no update. PLEASE HELP!

    Naalamc wrote:
    It's an ASUS, Windows 8, Version 11.1.3.8
    Thank you.
    Your iPad has iOS 4... See Here >  http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • My contacts are not updating from the iCloud. How can I actively go and retrieve them?

    My contacts are not updating from the iCloud even with "push" on. How can i actively go and retrieve them?

    Hello there, Lk354.
    The following Knowledge Base article offers up some great recommendations for troubleshooting issues with using iCloud Contacts:
    Get help using iCloud Contacts
    http://support.apple.com/kb/TS3998
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Status is not updated from delivery to sales order item.

    Dear Folks,
    One user created sales order with 10 line items and he created delivery and later he deleted line item 30 in that delivery document and with remaining 9 line item he done the PGI & Billing.Here what is the problem is the deleted line item in sales order status showing as completed and delivered quatity showing as 10.Status is not updated from delivery to sales order item.Please let me know how to resolve this?
    Thanks & Regards,
    murali.

    Dear Murali,
    Please go to VTLA transaction then select your delivery and order types after that go in to the details of the item level settings here you check field called Update document flow under Control data tab.
    I hope it will help you,
    Regards,
    Murali.

  • CC Photoshop not updating from 14.0 to 14.2.1

    Hi All,
    I'm having an issue where my CC Photoshop will not update from version 14.0 to 14.2.1.  I've signed out, uninstalled the Creative Cloud desktop app and re-installed it, but the issue persists.  I also uninstalled and re-installed CC Photoshop and it still downloaded and installed the other version.  Can anyone help point me in the right direction with what to do next?
    Thanks!; trouble

    Moving this discussion to the Creative Cloud Download & Install forum.
    Rocketscience I would recommend reviewing the installation log for the update to determine why it is failing.  You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

  • My iPhone will not update from version 4.1

    My iPhone will not update from version 4.1, everytime I try to update on the iTunes iPhone screen, the response says "your iTunes version is current"....I am not trying to update iTunes, I just want to update my iPhone. How do I fix this?

    You must purchase 10.5.8 from an Apple store, either in person or online. You can also update to 10.6.8 (Snow Leopard) if you have an Intel Mac. The current version is Lion, (10.7), but you must have Snow Leopard installed to upgrade to Lion. You also need an Intel Mac.

  • Pages app is not updating from iCloud

    My pages app is not updating from iCloud after I installed the new ios8 and of course an update to the Pages app. Did follow the recommendation not to upgrade to the iCloud Drive on initial upgrade to iOS 8.
    When I log on line - on the iCloud site, I am able to see all the documents. These also appear on my windows iCloud Drive (Of course the updating is so slooooow  ).
    Have tried the following:
    1. Enabled Pages to update via iCloud and iCloud Drive - documents not updated
    2. Enabled Pages to update via iCloud and DISABLED iCloud Drive - documents not updated ( Pages update via iCloud switches off by itself)
    please if any one has a solution to this Help!
    or it means just be patient and it will eventually down load the documents. So Frustrating  !

    Sorry, misunderstanding.
    I've purchased Pages from iTunes two/three months ago and all worked fine on both iPhone and iPad.
    Now here is the problem mentioned above: after upgrading iOS, it is disappeared from both devices still remaining on iTunes.. but I'm not able to re-install it by each other syncronization (as I can for all the other apps) as usual.

Maybe you are looking for